4.2. Customer web interface

From open-support.info

Revision as of 03:30, 22 April 2011 (view source) Dick6809 (Talk | contribs) ← Older edit		Latest revision as of 05:23, 24 April 2011 (view source) Dick6809 (Talk | contribs) m (1 revision: Update book/figure)
(2 intermediate revisions not shown)
Line 12:		Line 12:
-	[[File:OTRS 3.0 - Admin Manual Customer-login.png|center|framed|Figure 4.2. Login screen of the customer interface.]]</onlyinclude>	+	{{book/figure|image=OTRS_3_0_-_Admin_Manual_Customer-login.png|id=Figure 4.2|title=Login screen of the customer interface.}}</onlyinclude>

---

Latest revision as of 05:23, 24 April 2011

Customer web interfaceCustomers have a separate web interface in OTRS, through which they can create new accounts, change their account settings, create and edit tickets, get an overview on tickets that they created, etc.

Continuing with the above example, the customer login screen can be reached by using the URL http://www.example.com/otrs/customer.pl with a web browser (see Figure 4.2 below).

Figure 4.2. Login screen of the customer interface.