Chapter 2. OTRS - Open Ticket Request System
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== Table of Contents == | == Table of Contents == | ||
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== Abstract == | == Abstract == | ||
This chapter describes the features of the Open Ticket Request System (OTRS). You will find information about the hardware and software requirements for OTRS. Additionally, this chapter tells you how to get commercial support for OTRS, should you require it, and how to contact the community.</onlyinclude> | This chapter describes the features of the Open Ticket Request System (OTRS). You will find information about the hardware and software requirements for OTRS. Additionally, this chapter tells you how to get commercial support for OTRS, should you require it, and how to contact the community.</onlyinclude> | ||
Latest revision as of 05:23, 24 April 2011
Table of Contents
- 2.1. Basics
- 2.2. Features
- 2.3. Hardware and software requirements
- 2.4. Community
- 2.5. Commercial Support for OTRS
Abstract
This chapter describes the features of the Open Ticket Request System (OTRS). You will find information about the hardware and software requirements for OTRS. Additionally, this chapter tells you how to get commercial support for OTRS, should you require it, and how to contact the community.
