Test2

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Revision as of 05:25, 23 April 2011 (view source) Dick6809 (Talk | contribs) m ← Older edit		Revision as of 05:45, 23 April 2011 (view source) Dick6809 (Talk | contribs) m Newer edit →
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-	== Framework ==	+	{{otrs/Conv
-	=== Core ===	+	|key=TicketCoreOTRSEscalationEvents::DecayTime
-		+	|description=The duration in minutes after emitting an event, in which the new escalation notify and start events are suppressed.
-	{{otrs/ConfigTable	+	|group=Ticket
-	|key=SecureMode	+
-	|description=Disables the web installer (http://yourhost.example.com/otrs/installer.pl), to prevent the system from being hijacked. If set to "No", the system can be reinstalled and the current basic configuration will be used to pre-populate the questions within the installer script. If not active, it also disables the GenericAgent, PackageManager and SQL Box (to avoid the use of destructive queries, such as DROP DATABASE, and also to steal user passwords).	+
-	|group=Framework	+
	|subgroup=Core		|subgroup=Core
	|valid=1		|valid=1
-	|required=1	+	|required=0
-	|config=<pre>$Self->{'SecureMode'} =  '0';</pre>	+	|config=<pre>$Self->{'OTRSEscalationEvents::DecayTime'} =  '1440';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Core::ArticleFreeTextArticleFreeKey1
-	{{otrs/ConfigTable	+	|description=Defines the indicated free key field for articles to add a new article attribute.
-	|key=Frontend::DebugMode	+	|group=Ticket
-	|description=Enables or disable the debug mode over frontend interface.	+	|subgroup=Core::ArticleFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core	+
-	|valid=1	+
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::DebugMode'} =  '0';</pre>	+	|config=<pre>$Self->{'ArticleFreeKey1'} =  {
		+	'Work1' => 'Work1'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=ArticleFreeKey1::DefaultSelection
-	{{otrs/ConfigTable	+	|description=Defines the default selection of the indicated free key field for articles (if more than one option is provided).
-	|key=ConfigLevel	+	|group=Ticket
-	|description=Sets the configuration level of the administrator. Depending on the config level, some sysconfig options will be not shown. The config levels are in in ascending order: Expert, Advanced, Beginner. The higher the config level is (e.g. Beginner is the highest), the less likely is it that the user can accidentally configure the system in a way that it is not usable any more.	+	|subgroup=Core::ArticleFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'ArticleFreeKey1::DefaultSelection'} =  '';</pre>
-	|required=1	+
-	|config=<pre>$Self->{'ConfigLevel'} =  '100';</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=ArticleFreeText1
-	{{otrs/ConfigTable	+	|description=Defines the indicated free text field for articles to add a new article attribute.
-	|key=ProductName	+	|group=Ticket
-	|description=Defines the name of the application, shown in the web interface, tabs and title bar of the web browser.	+	|subgroup=Core::ArticleFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'ArticleFreeText1'} =  {
-	|required=1	+	'' => '-',
-	|config=<pre>$Self->{'ProductName'} =  'OTRS';</pre>	+	'Bugfix' => 'Bugfix',
		+	'Consulting' => 'Consulting',
		+	'Research' => 'Research'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=ArticleFreeText1::DefaultSelection
-	{{otrs/ConfigTable	+	|description=Defines the default selection of the indicated free text field for articles (if more than one option is provided).
-	|key=SystemID	+	|group=Ticket
-	|description=Defines the system identifier. Every ticket number and http session string contain this ID. This ensures that only tickets which belong to your system will be processed as follow-ups (useful when communicating between two instances of OTRS).	+	|subgroup=Core::ArticleFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'ArticleFreeText1::DefaultSelection'} =  'Research';</pre>
-	|required=1	+
-	|config=<pre>$Self->{'SystemID'} =  '10';</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=ArticleFreeKey2
-	{{otrs/ConfigTable	+	|description=Defines the indicated free key field for articles to add a new article attribute.
-	|key=FQDN	+	|group=Ticket
-	|description=Defines the fully qualified domain name of the system. This setting is used as a variable, OTRS_CONFIG_FQDN which is found in all forms of messaging used by the application, to build links to the tickets within your system.	+	|subgroup=Core::ArticleFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'ArticleFreeKey2'} =  {
-	|required=1	+	'Work2' => 'Work2'
-	|config=<pre>$Self->{'FQDN'} =  'yourhost.example.com';</pre>	+
-	}}	+
-		+
-		+
-	{{otrs/ConfigTable	+
-	|key=HttpType	+
-	|description=Defines the type of protocol, used by ther web server, to serve the application. If https protocol will be used instead of plain http, it must be specified it here. Since this has no affect on the web server's settings or behavior, it will not change the method of access to the application and, if it is wrong, it will not prevent you from logging into the application. This setting is used as a variable, OTRS_CONFIG_HttpType which is found in all forms of messaging used by the application, to build links to the tickets within your system.	+
-	|group=Framework	+
-	|subgroup=Core	+
-	|valid=1	+
-	|required=1	+
-	|config=<pre>$Self->{'HttpType'} =  'http';</pre>	+
-	}}	+
-		+
-		+
-	{{otrs/ConfigTable	+
-	|key=ScriptAlias	+
-	|description=Sets the prefix to the scripts folder on the server, as configured on the web server. This setting is used as a variable, OTRS_CONFIG_ScriptAlias which is found in all forms of messaging used by the application, to build links to the tickets within the system.	+
-	|group=Framework	+
-	|subgroup=Core	+
-	|valid=1	+
-	|required=1	+
-	|config=<pre>$Self->{'ScriptAlias'} =  'otrs/';</pre>	+
-	}}	+
-		+
-		+
-	{{otrs/ConfigTable	+
-	|key=AdminEmail	+
-	|description=Defines the system administrator's email address. It will be displayed in the error screens of the application.	+
-	|group=Framework	+
-	|subgroup=Core	+
-	|valid=1	+
-	|required=1	+
-	|config=<pre>$Self->{'AdminEmail'} =  'admin@example.com';</pre>	+
-	}}	+
-		+
-		+
-	{{otrs/ConfigTable	+
-	|key=Organization	+
-	|description=If configured, all emails sent by the application will contain an X-Header with this organization or company name.	+
-	|group=Framework	+
-	|subgroup=Core	+
-	|valid=1	+
-	|required=1	+
-	|config=<pre>$Self->{'Organization'} =  'Example Company';</pre>	+
-	}}	+
-		+
-		+
-	{{otrs/ConfigTable	+
-	|key=DefaultCharset	+
-	|description=Sets the default charset for the web interface to use (should represent the charset used to create the database or, in some cases, the database management system being used). "utf-8" is a good choice for environments expecting many charsets. You can specify another charset here (i.e. "iso-8859-1"). Please be sure that you will not be receiving foreign emails, or text, otherwise this could lead to problems.	+
-	|group=Framework	+
-	|subgroup=Core	+
-	|valid=1	+
-	|required=1	+
-	|config=<pre>$Self->{'DefaultCharset'} =  'utf-8';</pre>	+
-	}}	+
-		+
-		+
-	{{otrs/ConfigTable	+
-	|key=DefaultLanguage	+
-	|description=Defines the default front-end language. All the possible values are determined by the available language files on the system (see the next setting).	+
-	|group=Framework	+
-	|subgroup=Core	+
-	|valid=1	+
-	|required=1	+
-	|config=<pre>$Self->{'DefaultLanguage'} =  'en';</pre>	+
-	}}	+
-		+
-		+
-	{{otrs/ConfigTable	+
-	|key=DefaultUsedLanguages	+
-	|description=Defines all the languages that are available to the application. The Key/Content pair links the front-end display name to the appropriate language PM file. The "Key" value should be the base-name of the PM file (i.e. de.pm is the file, then de is the "Key" value). The "Content" value should be the display name for the front-end. Specify any own-defined language here (see the developer documentation http://doc.otrs.org/ for more infomation). Please remember to use the HTML equivalents for non-ASCII characters (i.e. for the German oe = o umlaut, it is necessary to use the &ouml; symbol).	+
-	|group=Framework	+
-	|subgroup=Core	+
-	|valid=1	+
-	|required=1	+
-	|config=<pre>$Self->{'DefaultUsedLanguages'} =  {	+
-	'ar_SA' => 'Arabic (Saudi Arabia)',	+
-	'bg' => 'Bulgarian (&#x0411;&#x044a;&#x043b;&#x0433;&#x0430;&#x0440;&#x0441;&#x043a;&#x0438;)',	+
-	'cs' => 'Czech (&#x010c;esky)',	+
-	'ct' => 'Catal&agrave;',	+
-	'da' => 'Dansk',	+
-	'de' => 'Deutsch',	+
-	'el' => 'Greek (&#x0395;&#x03bb;&#x03bb;&#x03b7;&#x03bd;&#x03b9;&#x03ba;&#x03ac;)',	+
-	'en' => 'English (United States)',	+
-	'en_CA' => 'English (Canada)',	+
-	'en_GB' => 'English (United Kingdom)',	+
-	'es' => 'Espa&ntilde;ol',	+
-	'es_MX' => 'Espa&ntilde;ol (M&eacute;xico)',	+
-	'et' => 'Eesti',	+
-	'fa' => 'Persian (&#x0641;&#x0627;&#x0631;&#x0633;&#x0649;)',	+
-	'fi' => 'Suomi',	+
-	'fr' => 'Fran&ccedil;ais',	+
-	'hi' => 'Hindi',	+
-	'hu' => 'Magyar',	+
-	'it' => 'Italiano',	+
-	'ja' => 'Japanese (&#x65e5;&#x672c;&#x8a9e)',	+
-	'lv' => 'Latvijas',	+
-	'nb_NO' => 'Norsk bokm&aring;l',	+
-	'nl' => 'Nederlands',	+
-	'pl' => 'Polski',	+
-	'pt' => 'Portugu&ecirc;s',	+
-	'pt_BR' => 'Portugu&ecirc;s Brasileiro',	+
-	'ru' => 'Russian (&#x0420;&#x0443;&#x0441;&#x0441;&#x043a;&#x0438;&#x0439;)',	+
-	'sk_SK' => 'Slovak (Sloven&#x010d;ina)',	+
-	'sr_Cyrl' => 'Serbian Cyrillic (??????)',	+
-	'sr_Latn' => 'Serbian Latin (Srpski)',	+
-	'sv' => 'Svenska',	+
-	'tr' => 'T&uuml;rk&ccedil;e',	+
-	'uk' => 'Ukrainian (&#x0423;&#x043a;&#x0440;&#x0430;&#x0457;&#x043d;&#x0441;&#x044c;&#x043a;&#x0430;)',	+
-	'vi_VN' => 'Vietnam (Vi&#x0246;t Nam)',	+
-	'zh_CN' => 'Chinese (Sim.) (&#x7b80;&#x4f53;&#x4e2d;&#x6587;)',	+
-	'zh_TW' => 'Chinese (Tradi.) (&#x6b63;&#x9ad4;&#x4e2d;&#x6587;)'	+
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=ArticleFreeKey2::DefaultSelection
-	{{otrs/ConfigTable	+	|description=Defines the default selection of the indicated free key field for articles (if more than one option is provided).
-	|key=DefaultTheme	+	|group=Ticket
-	|description=Defines the default front-end (HTML) theme to be used by the agents and customers. The default themes are Standard and Lite. If you like, you can add your own theme. Please refer the administrator manual located at http://doc.otrs.org/.	+	|subgroup=Core::ArticleFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'ArticleFreeKey2::DefaultSelection'} =  '';</pre>
-	|required=1	+
-	|config=<pre>$Self->{'DefaultTheme'} =  'Standard';</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=ArticleFreeText2
-	{{otrs/ConfigTable	+	|description=Defines the indicated free text field for articles to add a new article attribute.
-	|key=DefaultTheme::HostBased	+	|group=Ticket
-	|description=It is possible to configure different themes, for example to distinguish between agents and customers, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid theme on your system. Please see the example entries for the proper form of the regex.	+	|subgroup=Core::ArticleFreeText
-	|group=Framework	+
-	|subgroup=Core	+
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'DefaultTheme::HostBased'} =  {	+	|config=<pre>$Self->{'ArticleFreeText2'} =  {
-	'host1\\.example\\.com' => 'SomeTheme1',	+	'' => '-',
-	'host2\\.example\\.com' => 'SomeTheme2'	+	'Bugfix' => 'Bugfix',
		+	'Consulting' => 'Consulting',
		+	'Research' => 'Research'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=ArticleFreeText2::DefaultSelection
-	{{otrs/ConfigTable	+	|description=Defines the default selection of the indicated free text field for articles (if more than one option is provided).
-	|key=CheckMXRecord	+	|group=Ticket
-	|description=Makes the application check the MX record of email addresses before sending an email or submitting a telephone or email ticket.	+	|subgroup=Core::ArticleFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'ArticleFreeText2::DefaultSelection'} =  'Research';</pre>
-	|required=1	+
-	|config=<pre>$Self->{'CheckMXRecord'} =  '1';</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=ArticleFreeKey3
-	{{otrs/ConfigTable	+	|description=Defines the indicated free key field for articles to add a new article attribute.
-	|key=CheckMXRecord::Nameserver	+	|group=Ticket
-	|description=Defines the address of a dedicated DNS server, if necessary, for the "CheckMXRecord" look-ups.	+	|subgroup=Core::ArticleFreeText
-	|group=Framework	+
-	|subgroup=Core	+
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'CheckMXRecord::Nameserver'} =  'ns.example.com';</pre>	+	|config=<pre>$Self->{'ArticleFreeKey3'} =  {
		+	'Work3' => 'Work3'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=ArticleFreeKey3::DefaultSelection
-	{{otrs/ConfigTable	+	|description=Defines the default selection of the indicated free key field for articles (if more than one option is provided).
-	|key=CheckEmailAddresses	+	|group=Ticket
-	|description=Makes the application check the syntax of email addresses.	+	|subgroup=Core::ArticleFreeText
-	|group=Framework	+
-	|subgroup=Core	+
-	|valid=1	+
-	|required=1	+
-	|config=<pre>$Self->{'CheckEmailAddresses'} =  '1';</pre>	+
-	}}	+
-		+
-		+
-	{{otrs/ConfigTable	+
-	|key=CheckEmailValidAddress	+
-	|description=Defines a regular expression that excludes some addresses from the syntax check (if "CheckEmailAddresses" is set to "Yes"). Please enter a regex in this field for email addresses, that aren't syntactically valid, but are necessary for the system (i.e. "root@localhost").	+
-	|group=Framework	+
-	|subgroup=Core	+
-	|valid=1	+
-	|required=1	+
-	|config=<pre>$Self->{'CheckEmailValidAddress'} =  '^(root@localhost|admin@localhost)$';</pre>	+
-	}}	+
-		+
-		+
-	{{otrs/ConfigTable	+
-	|key=CheckEmailInvalidAddress	+
-	|description=Defines a regular expression that filters all email addresses that should not be used in the application.	+
-	|group=Framework	+
-	|subgroup=Core	+
-	|valid=1	+
-	|required=1	+
-	|config=<pre>$Self->{'CheckEmailInvalidAddress'} =  '@(example)\\.(..|...)$';</pre>	+
-	}}	+
-		+
-		+
-	{{otrs/ConfigTable	+
-	|key=CGILogPrefix	+
-	|description=Specifies the text that should appear in the log file to denote a CGI script entry.	+
-	|group=Framework	+
-	|subgroup=Core	+
-	|valid=1	+
-	|required=1	+
-	|config=<pre>$Self->{'CGILogPrefix'} =  'OTRS-CGI';</pre>	+
-	}}	+
-		+
-		+
-	{{otrs/ConfigTable	+
-	|key=DemoSystem	+
-	|description=Runs the system in "Demo" mode. If set to "Yes", agents can change preferences, such as selection of language and theme via the agent web interface. These changes are only valid for the current session. It will not be possible for agents to change their passwords.	+
-	|group=Framework	+
-	|subgroup=Core	+
-	|valid=1	+
-	|required=1	+
-	|config=<pre>$Self->{'DemoSystem'} =  '0';</pre>	+
-	}}	+
-		+
-		+
-	{{otrs/ConfigTable	+
-	|key=SwitchToUser	+
-	|description=Allows the administrators to login as other users, via the users administration panel.	+
-	|group=Framework	+
-	|subgroup=Core	+
-	|valid=1	+
-	|required=1	+
-	|config=<pre>$Self->{'SwitchToUser'} =  '0';</pre>	+
-	}}	+
-		+
-		+
-	{{otrs/ConfigTable	+
-	|key=NotificationSenderName	+
-	|description=Specifies the name that should be used by the application when sending notifications. The sender name is used to build the complete display name for the notification master (i.e. "OTRS Notification Master" otrs@your.example.com). Notifications are messages such as en::Customer::QueueUpdate or en::Agent::Move.	+
-	|group=Framework	+
-	|subgroup=Core	+
-	|valid=1	+
-	|required=1	+
-	|config=<pre>$Self->{'NotificationSenderName'} =  'OTRS Notification Master';</pre>	+
-	}}	+
-		+
-		+
-	{{otrs/ConfigTable	+
-	|key=NotificationSenderEmail	+
-	|description=Specifies the email address that should be used by the application when sending notifications. The email address is used to build the complete display name for the notification master (i.e. "OTRS Notification Master" otrs@your.example.com). You can use the OTRS_CONFIG_FQDN variable as set in your configuation, or choose another email address. Notifications are messages such as en::Customer::QueueUpdate or en::Agent::Move.	+
-	|group=Framework	+
-	|subgroup=Core	+
-	|valid=1	+
-	|required=1	+
-	|config=<pre>$Self->{'NotificationSenderEmail'} =  'otrs@<OTRS_CONFIG_FQDN>';</pre>	+
-	}}	+
-		+
-		+
-	{{otrs/ConfigTable	+
-	|key=System::Customer::Permission	+
-	|description=Defines the standard permissions available for customers within the application. If more permissions are needed, you can enter them here. Permissions must be hard coded to be effective. Please ensure, when adding any of the afore mentioned permissions, that the "rw" permission remains the last entry.	+
-	|group=Framework	+
-	|subgroup=Core	+
-	|valid=1	+
-	|required=1	+
-	|config=<pre>$Self->{'System::Customer::Permission'} =  [	+
-	'ro',	+
-	'rw'	+
-	];</pre>	+
-	}}	+
-		+
-		+
-	{{otrs/ConfigTable	+
-	|key=LanguageDebug	+
-	|description=Debugs the translation set. If this is set to "Yes" all strings (text) without translations are written to STDERR. This can be helpful when you are creating a new translation file. Otherwise, this option should remain set to "No".	+
-	|group=Framework	+
-	|subgroup=Core	+
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'LanguageDebug'} =  '0';</pre>	+	|config=<pre>$Self->{'ArticleFreeKey3::DefaultSelection'} =  '';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=ArticleFreeText3
-	{{otrs/ConfigTable	+	|description=Defines the indicated free text field for articles to add a new article attribute.
-	|key=Secure::DisableBanner	+	|group=Ticket
-	|description=If enabled, the OTRS version tag will be removed from the HTTP headers.	+	|subgroup=Core::ArticleFreeText
-	|group=Framework	+
-	|subgroup=Core	+
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Secure::DisableBanner'} =  '0';</pre>	+	|config=<pre>$Self->{'ArticleFreeText3'} =  {
		+	'' => '-',
		+	'Bugfix' => 'Bugfix',
		+	'Consulting' => 'Consulting',
		+	'Research' => 'Research'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=ArticleFreeText3::DefaultSelection
-	{{otrs/ConfigTable	+	|description=Defines the default selection of the indicated free text field for articles (if more than one option is provided).
-	|key=StandardResponse2QueueByCreating	+	|group=Ticket
-	|description=List of default StandardResponses which are assigned automatically to new Queues upon creation.	+	|subgroup=Core::ArticleFreeText
-	|group=Framework	+
-	|subgroup=Core	+
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'StandardResponse2QueueByCreating'} =  [	+	|config=<pre>$Self->{'ArticleFreeText3::DefaultSelection'} =  'Research';</pre>
-	''	+
-	];</pre>	+
	}}		}}
-		+	{{otrs/Conv
-	=== Core::LinkObject ===	+	|key=Core::FulltextSearchTicket::SearchIndexModule
-	{{otrs/ConfigTable	+	|description=Helps to extend your articles full-text search (From, To, Cc, Subject and Body search). Runtime will do full-text searches on live data (it works fine for up to 50.000 tickets). StaticDB will strip all articles and will build an index after article creation, increasing fulltext searches about 50%. To create an initial index use "bin/otrs.RebuildFulltextIndex.pl".
-	|key=LinkObject::ViewMode	+	|group=Ticket
-	|description=Determines the way the linked objects are displayed in each zoom mask.	+	|subgroup=Core::FulltextSearch
-	|group=Framework	+
-	|subgroup=Core::LinkObject	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'LinkObject::ViewMode'} =  'Simple';</pre>	+	|config=<pre>$Self->{'Ticket::SearchIndexModule'} =  'Kernel::System::Ticket::ArticleSearchIndex::RuntimeDB';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::SearchIndex::Attribute
-	{{otrs/ConfigTable	+	|description=|configures the full-text index. Execute "bin/otrs.RebuildFulltextIndex.pl" in order to generate a new index.
-	|key=LinkObject::Type###Normal	+	|group=Ticket
-	|description=Defines the link type 'Normal'. If the source name and the target name contain the same value, the resulting link is a non-directional one; otherwise, the result is a directional link.	+	|subgroup=Core::FulltextSearch
-	|group=Framework	+
-	|subgroup=Core::LinkObject	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'LinkObject::Type'}->{'Normal'} = {	+	|config=<pre>$Self->{'Ticket::SearchIndex::Attribute'} =  {
-	'SourceName' => 'Normal',	+	'WordCountMax' => '1000',
-	'TargetName' => 'Normal'	+	'WordLengthMax' => '30',
		+	'WordLengthMin' => '3'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::EventModulePost###98-ArticleSearchIndex
-	{{otrs/ConfigTable	+	|description=Builds an article index right after the article's creation.
-	|key=LinkObject::Type###ParentChild	+	|group=Ticket
-	|description=Defines the link type 'ParentChild'. If the source name and the target name contain the same value, the resulting link is a non-directional one; otherwise, the result is a directional link.	+	|subgroup=Core::FulltextSearch
-	|group=Framework	+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::EventModulePost'}->{'98-ArticleSearchIndex'} =  {
		+	'Event' => '(ArticleCreate|ArticleUpdate)',
		+	'Module' => 'Kernel::System::Ticket::Event::ArticleSearchIndex'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Core::LinkObjectLinkObject::PossibleLink###0200
		+	|description=Links 2 tickets with a "Normal" type link.
		+	|group=Ticket
	|subgroup=Core::LinkObject		|subgroup=Core::LinkObject
	|valid=1		|valid=1
-	|required=1	+	|required=0
-	|config=<pre>$Self->{'LinkObject::Type'}->{'ParentChild'} =  {	+	|config=<pre>$Self->{'LinkObject::PossibleLink'}->{'0200'} =  {
-	'SourceName' => 'Parent',	+	'Object1' => 'Ticket',
-	'TargetName' => 'Child'	+	'Object2' => 'Ticket',
		+	'Type' => 'Normal'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=LinkObject::PossibleLink###0201
-	{{otrs/ConfigTable	+	|description=Links 2 tickets with a "ParentChild" type link.
-	|key=LinkObject::TypeGroup###0001	+	|group=Ticket
-	|description=Defines the link type groups. The link types of the same group cancel one another. Example: If ticket A is linked per a 'Normal' link with ticket B, then these tickets could not be additionally linked with link of a 'ParentChild' relationship.	+
-	|group=Framework	+
	|subgroup=Core::LinkObject		|subgroup=Core::LinkObject
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'LinkObject::TypeGroup'}->{'0001'} =  [	+	|config=<pre>$Self->{'LinkObject::PossibleLink'}->{'0201'} =  {
-	'Normal',	+	'Object1' => 'Ticket',
-	'ParentChild'	+	'Object2' => 'Ticket',
-	];</pre>	+	'Type' => 'ParentChild'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Core::Log ===	+	|key=Core::PostMasterPostmasterMaxEmails
-	{{otrs/ConfigTable	+	|description=Maximal auto email responses to own email-address a day (Loop-Protection).
-	|key=LogModule	+	|group=Ticket
-	|description=Defines the log module for the system. "File" writes all messages in a given logfile, "SysLog" uses the syslog daemon of the system, e.g. syslogd.	+	|subgroup=Core::PostMaster
-	|group=Framework	+
-	|subgroup=Core::Log	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'LogModule'} =  'Kernel::System::Log::SysLog';</pre>	+	|config=<pre>$Self->{'PostmasterMaxEmails'} =  '40';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=PostMasterMaxEmailSize
-	{{otrs/ConfigTable	+	|description=Maximal size in KBytes for mails that can be fetched via POP3/POP3S/IMAP/IMAPS (KBytes).
-	|key=LogModule::SysLog::Facility	+	|group=Ticket
-	|description=If "SysLog" was selected for LogModule, a special log facility can be specified.	+	|subgroup=Core::PostMaster
-	|group=Framework	+
-	|subgroup=Core::Log	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'LogModule::SysLog::Facility'} =  'user';</pre>	+	|config=<pre>$Self->{'PostMasterMaxEmailSize'} =  '16384';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=PostMasterReconnectMessage
-	{{otrs/ConfigTable	+	|description=The "bin/PostMasterMailAccount.pl" will reconnect to POP3/POP3S/IMAP/IMAPS host after the specified count of messages.
-	|key=LogModule::SysLog::LogSock	+	|group=Ticket
-	|description=If "SysLog" was selected for LogModule, a special log sock can be specified (on solaris you may need to use 'stream').	+	|subgroup=Core::PostMaster
-	|group=Framework	+
-	|subgroup=Core::Log	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'LogModule::SysLog::LogSock'} =  'unix';</pre>	+	|config=<pre>$Self->{'PostMasterReconnectMessage'} =  '20';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=LoopProtectionModule
-	{{otrs/ConfigTable	+	|description=Default loop protection module.
-	|key=LogModule::SysLog::Charset	+	|group=Ticket
-	|description=If "SysLog" was selected for LogModule, the charset that should be used for logging can be specified.	+	|subgroup=Core::PostMaster
-	|group=Framework	+
-	|subgroup=Core::Log	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'LogModule::SysLog::Charset'} =  'iso-8859-1';</pre>	+	|config=<pre>$Self->{'LoopProtectionModule'} =  'Kernel::System::PostMaster::LoopProtection::DB';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=LoopProtectionLog
-	{{otrs/ConfigTable	+	|description=Path for the log file (it only applies if "FS" was selected for LoopProtectionModule and it is mandatory).
-	|key=LogModule::LogFile	+	|group=Ticket
-	|description=If "file" was selected for LogModule, a logfile must be specified. If the file doesn't exist, it will be created by the system.	+	|subgroup=Core::PostMaster
-	|group=Framework	+
-	|subgroup=Core::Log	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'LogModule::LogFile'} =  '/tmp/otrs.log';</pre>	+	|config=<pre>$Self->{'LoopProtectionLog'} =  '<OTRS_|config_Home>/var/log/LoopProtection';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=PostmasterAutoHTML2Text
-	{{otrs/ConfigTable	+	|description=Converts HTML mails into text messages.
-	|key=LogModule::LogFile::Date	+	|group=Ticket
-	|description=Adds a suffix with the actual year and month to the OTRS log file. A logfile for every month will be created.	+	|subgroup=Core::PostMaster
-	|group=Framework	+
-	|subgroup=Core::Log	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'LogModule::LogFile::Date'} =  '0';</pre>	+	|config=<pre>$Self->{'PostmasterAutoHTML2Text'} =  '1';</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Core::MIME-Viewer ===	+	|key=PostmasterFollowUpSearchInReferences
-	{{otrs/ConfigTable	+	|description=Executes follow up checks on In-Reply-To or References headers for mails that don't have a ticket number in the subject.
-	|key=MIME-Viewer###application/excel	+	|group=Ticket
-	|description=Specifies the path to the converter that allows the view of Microsoft Excel files, in the web interface.	+	|subgroup=Core::PostMaster
-	|group=Framework	+	|valid=1
-	|subgroup=Core::MIME-Viewer	+	|required=1
-	|valid=0	+	|config=<pre>$Self->{'PostmasterFollowUpSearchInReferences'} =  '0';</pre>
-	|required=0	+
-	|config=<pre>$Self->{'MIME-Viewer'}->{'application/excel'} =  'xlhtml';</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=PostmasterFollowUpSearchInBody
-	{{otrs/ConfigTable	+	|description=Executes follow up mail body checks in mails that don't have a ticket number in the subject.
-	|key=MIME-Viewer###application/msword	+	|group=Ticket
-	|description=Specifies the path to the converter that allows the view of Microsoft Word files, in the web interface.	+	|subgroup=Core::PostMaster
-	|group=Framework	+	|valid=1
-	|subgroup=Core::MIME-Viewer	+	|required=1
-	|valid=0	+	|config=<pre>$Self->{'PostmasterFollowUpSearchInBody'} =  '0';</pre>
-	|required=0	+
-	|config=<pre>$Self->{'MIME-Viewer'}->{'application/msword'} =  'wvWare';</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=PostmasterFollowUpSearchInAttachment
-	{{otrs/ConfigTable	+	|description=Executes follow up mail attachments checks in mails that don't have a ticket number in the subject.
-	|key=MIME-Viewer###application/pdf	+	|group=Ticket
-	|description=Specifies the path to the converter that allows the view of PDF documents, in the web interface.	+	|subgroup=Core::PostMaster
-	|group=Framework	+	|valid=1
-	|subgroup=Core::MIME-Viewer	+	|required=1
-	|valid=0	+	|config=<pre>$Self->{'PostmasterFollowUpSearchInAttachment'} =  '0';</pre>
-	|required=0	+
-	|config=<pre>$Self->{'MIME-Viewer'}->{'application/pdf'} =  'pdftohtml -stdout -i';</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=PostmasterFollowUpSearchInRaw
-	{{otrs/ConfigTable	+	|description=Executes follow up plain/raw mail checks in mails that don't have a ticket number in the subject.
-	|key=MIME-Viewer###text/xml	+	|group=Ticket
-	|description=Specifies the path to the converter that allows the view of XML files, in the web interface.	+	|subgroup=Core::PostMaster
-	|group=Framework	+
-	|subgroup=Core::MIME-Viewer	+
-	|valid=0	+
-	|required=0	+
-	|config=<pre>$Self->{'MIME-Viewer'}->{'text/xml'} =  '<OTRS_CONFIG_Home>/scripts/tools/xml2html.pl';</pre>	+
-	}}	+
-		+
-	=== Core::MirrorDB ===	+
-	{{otrs/ConfigTable	+
-	|key=	+
-	::DSN	+
-	|description=If you want to use a mirror database for agent ticket fulltext search or to generate stats, specify the DSN to this database.	+
-	|group=Framework	+
-	|subgroup=Core::MirrorDB	+
-	|valid=0	+
-	|required=0	+
-	|config=<pre>$Self->{'Core::MirrorDB::DSN'} =  'DBI:mysql:database=mirrordb;host=mirrordbhost';</pre>	+
-	}}	+
-		+
-	=== Core::MirrorDB ===	+
-	{{otrs/ConfigTable	+
-	|key=	+
-	::User	+
-	|description=If you want to use a mirror database for agent ticket fulltext search or to generate stats, the user to authenticate to this database can be specified.	+
-	|group=Framework	+
-	|subgroup=Core::MirrorDB	+
-	|valid=0	+
-	|required=0	+
-	|config=<pre>$Self->{'Core::MirrorDB::User'} =  'some_user';</pre>	+
-	}}	+
-		+
-	=== Core::MirrorDB ===	+
-	{{otrs/ConfigTable	+
-	|key=	+
-	::Password	+
-	|description=If you want to use a mirror database for agent ticket fulltext search or to generate stats, the password to authenticate to this database can be specified.	+
-	|group=Framework	+
-	|subgroup=Core::MirrorDB	+
-	|valid=0	+
-	|required=0	+
-	|config=<pre>$Self->{'Core::MirrorDB::Password'} =  'some_password';</pre>	+
-	}}	+
-		+
-	=== Core::PDF ===	+
-	{{otrs/ConfigTable	+
-	|key=PDF	+
-	|description=Enables PDF output. The CPAN module PDF::API2 is required, if not installed, PDF output will be disabled.	+
-	|group=Framework	+
-	|subgroup=Core::PDF	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'PDF'} =  '1';</pre>	+	|config=<pre>$Self->{'PostmasterFollowUpSearchInRaw'} =  '0';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=PostmasterUserID
-	{{otrs/ConfigTable	+	|description=Specifies user id of the postmaster data base.
-	|key=PDF::LogoFile	+	|group=Ticket
-	|description=Specifies the path of the file for the logo in the page header (gif	+	|subgroup=Core::PostMaster
-	|group=Framework	+
-	|subgroup=Core::PDF	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'PDF::LogoFile'} =  '<OTRS_CONFIG_Home>/var/logo-otrs.png';</pre>	+	|config=<pre>$Self->{'PostmasterUserID'} =  '1';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=PostmasterDefaultQueue
-	{{otrs/ConfigTable	+	|description=Defines the postmaster default queue.
-	|key=PDF::PageSize	+	|group=Ticket
-	|description=Defines the standard size of PDF pages.	+	|subgroup=Core::PostMaster
-	|group=Framework	+
-	|subgroup=Core::PDF	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'PDF::PageSize'} =  'a4';</pre>	+	|config=<pre>$Self->{'PostmasterDefaultQueue'} =  'Raw';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=PostmasterDefaultPriority
-	{{otrs/ConfigTable	+	|description=Defines the default priority of new tickets.
-	|key=PDF::MaxPages	+	|group=Ticket
-	|description=Defines the maximum number of pages per PDF file.	+	|subgroup=Core::PostMaster
-	|group=Framework	+
-	|subgroup=Core::PDF	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'PDF::MaxPages'} =  '100';</pre>	+	|config=<pre>$Self->{'PostmasterDefaultPriority'} =  '3 normal';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=PostmasterDefaultState
-	{{otrs/ConfigTable	+	|description=Defines the default state of new tickets.
-	|key=PDF::TTFontFile###Proportional	+	|group=Ticket
-	|description=Defines the path and TTF-File to handle proportional font in PDF documents.	+	|subgroup=Core::PostMaster
-	|group=Framework	+
-	|subgroup=Core::PDF	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'PDF::TTFontFile'}->{'Proportional'} =  'DejaVuSans.ttf';</pre>	+	|config=<pre>$Self->{'PostmasterDefaultState'} =  'new';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=PostmasterFollowUpState
-	{{otrs/ConfigTable	+	|description=Defines the state of a ticket if it gets a follow-up.
-	|key=PDF::TTFontFile###ProportionalBold	+	|group=Ticket
-	|description=Defines the path and TTF-File to handle bold proportional font in PDF documents.	+	|subgroup=Core::PostMaster
-	|group=Framework	+
-	|subgroup=Core::PDF	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'PDF::TTFontFile'}->{'ProportionalBold'} =  'DejaVuSans-Bold.ttf';</pre>	+	|config=<pre>$Self->{'PostmasterFollowUpState'} =  'open';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=PostmasterFollowUpStateClosed
-	{{otrs/ConfigTable	+	|description=Defines the state of a ticket if it gets a follow-up and the ticket was already closed.
-	|key=PDF::TTFontFile###ProportionalItalic	+	|group=Ticket
-	|description=Defines the path and TTF-File to handle italic proportional font in PDF documents.	+	|subgroup=Core::PostMaster
-	|group=Framework	+
-	|subgroup=Core::PDF	+
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'PDF::TTFontFile'}->{'ProportionalItalic'} =  'DejaVuSans-Oblique.ttf';</pre>	+	|config=<pre>$Self->{'PostmasterFollowUpStateClosed'} =  'open';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=PostmasterFollowUpOnUnlockAgentNotifyOnlyToOwner
-	{{otrs/ConfigTable	+	|description=Sends agent follow-up notification only to the owner, if a ticket is unlocked (the default is to send the notification to all agents).
-	|key=PDF::TTFontFile###ProportionalBoldItalic	+	|group=Ticket
-	|description=Defines the path and TTF-File to handle bold italic proportional font in PDF documents.	+	|subgroup=Core::PostMaster
-	|group=Framework	+
-	|subgroup=Core::PDF	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'PDF::TTFontFile'}->{'ProportionalBoldItalic'} =  'DejaVuSans-BoldOblique.ttf';</pre>	+	|config=<pre>$Self->{'PostmasterFollowUpOnUnlockAgentNotifyOnlyToOwner'} =  '0';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=PostmasterX-Header
-	{{otrs/ConfigTable	+	|description=Defines all the X-headers that should be scanned.
-	|key=PDF::TTFontFile###Monospaced	+	|group=Ticket
-	|description=Defines the path and TTF-File to handle monospaced font in PDF documents.	+	|subgroup=Core::PostMaster
-	|group=Framework	+
-	|subgroup=Core::PDF	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'PDF::TTFontFile'}->{'Monospaced'} =  'DejaVuSansMono.ttf';</pre>	+	|config=<pre>$Self->{'PostmasterX-Header'} =  [
		+	'From',
		+	'To',
		+	'Cc',
		+	'Reply-To',
		+	'ReplyTo',
		+	'Subject',
		+	'Message-ID',
		+	'Message-Id',
		+	'Resent-To',
		+	'Resent-From',
		+	'Precedence',
		+	'Mailing-List',
		+	'List-Id',
		+	'List-Archive',
		+	'Errors-To',
		+	'References',
		+	'In-Reply-To',
		+	'X-Loop',
		+	'X-Spam-Flag',
		+	'X-Spam-Status',
		+	'X-Spam-Level',
		+	'X-No-Loop',
		+	'X-Priority',
		+	'Importance',
		+	'X-Mailer',
		+	'User-Agent',
		+	'Organization',
		+	'X-Original-To',
		+	'Delivered-To',
		+	'Envelope-To',
		+	'Return-Path',
		+	'X-OTRS-Loop',
		+	'X-OTRS-Info',
		+	'X-OTRS-Priority',
		+	'X-OTRS-Queue',
		+	'X-OTRS-Lock',
		+	'X-OTRS-Ignore',
		+	'X-OTRS-State',
		+	'X-OTRS-State-PendingTime',
		+	'X-OTRS-Type',
		+	'X-OTRS-Service',
		+	'X-OTRS-SLA',
		+	'X-OTRS-CustomerNo',
		+	'X-OTRS-CustomerUser',
		+	'X-OTRS-ArticleKey1',
		+	'X-OTRS-ArticleKey2',
		+	'X-OTRS-ArticleKey3',
		+	'X-OTRS-ArticleValue1',
		+	'X-OTRS-ArticleValue2',
		+	'X-OTRS-ArticleValue3',
		+	'X-OTRS-SenderType',
		+	'X-OTRS-ArticleType',
		+	'X-OTRS-TicketKey1',
		+	'X-OTRS-TicketKey2',
		+	'X-OTRS-TicketKey3',
		+	'X-OTRS-TicketKey4',
		+	'X-OTRS-TicketKey5',
		+	'X-OTRS-TicketKey6',
		+	'X-OTRS-TicketKey7',
		+	'X-OTRS-TicketKey8',
		+	'X-OTRS-TicketKey9',
		+	'X-OTRS-TicketKey10',
		+	'X-OTRS-TicketKey11',
		+	'X-OTRS-TicketKey12',
		+	'X-OTRS-TicketKey13',
		+	'X-OTRS-TicketKey14',
		+	'X-OTRS-TicketKey15',
		+	'X-OTRS-TicketKey16',
		+	'X-OTRS-TicketValue1',
		+	'X-OTRS-TicketValue2',
		+	'X-OTRS-TicketValue3',
		+	'X-OTRS-TicketValue4',
		+	'X-OTRS-TicketValue5',
		+	'X-OTRS-TicketValue6',
		+	'X-OTRS-TicketValue7',
		+	'X-OTRS-TicketValue8',
		+	'X-OTRS-TicketValue9',
		+	'X-OTRS-TicketValue10',
		+	'X-OTRS-TicketValue11',
		+	'X-OTRS-TicketValue12',
		+	'X-OTRS-TicketValue13',
		+	'X-OTRS-TicketValue14',
		+	'X-OTRS-TicketValue15',
		+	'X-OTRS-TicketValue16',
		+	'X-OTRS-TicketTime1',
		+	'X-OTRS-TicketTime2',
		+	'X-OTRS-TicketTime3',
		+	'X-OTRS-TicketTime4',
		+	'X-OTRS-TicketTime5',
		+	'X-OTRS-TicketTime6',
		+	'X-OTRS-FollowUp-Priority',
		+	'X-OTRS-FollowUp-Queue',
		+	'X-OTRS-FollowUp-Lock',
		+	'X-OTRS-FollowUp-State',
		+	'X-OTRS-FollowUp-State-PendingTime',
		+	'X-OTRS-FollowUp-Type',
		+	'X-OTRS-FollowUp-Service',
		+	'X-OTRS-FollowUp-SLA',
		+	'X-OTRS-FollowUp-ArticleKey1',
		+	'X-OTRS-FollowUp-ArticleKey2',
		+	'X-OTRS-FollowUp-ArticleKey3',
		+	'X-OTRS-FollowUp-ArticleValue1',
		+	'X-OTRS-FollowUp-ArticleValue2',
		+	'X-OTRS-FollowUp-ArticleValue3',
		+	'X-OTRS-FollowUp-SenderType',
		+	'X-OTRS-FollowUp-ArticleType',
		+	'X-OTRS-FollowUp-TicketKey1',
		+	'X-OTRS-FollowUp-TicketKey2',
		+	'X-OTRS-FollowUp-TicketKey3',
		+	'X-OTRS-FollowUp-TicketKey4',
		+	'X-OTRS-FollowUp-TicketKey5',
		+	'X-OTRS-FollowUp-TicketKey6',
		+	'X-OTRS-FollowUp-TicketKey7',
		+	'X-OTRS-FollowUp-TicketKey8',
		+	'X-OTRS-FollowUp-TicketKey9',
		+	'X-OTRS-FollowUp-TicketKey10',
		+	'X-OTRS-FollowUp-TicketKey11',
		+	'X-OTRS-FollowUp-TicketKey12',
		+	'X-OTRS-FollowUp-TicketKey13',
		+	'X-OTRS-FollowUp-TicketKey14',
		+	'X-OTRS-FollowUp-TicketKey15',
		+	'X-OTRS-FollowUp-TicketKey16',
		+	'X-OTRS-FollowUp-TicketValue1',
		+	'X-OTRS-FollowUp-TicketValue2',
		+	'X-OTRS-FollowUp-TicketValue3',
		+	'X-OTRS-FollowUp-TicketValue4',
		+	'X-OTRS-FollowUp-TicketValue5',
		+	'X-OTRS-FollowUp-TicketValue6',
		+	'X-OTRS-FollowUp-TicketValue7',
		+	'X-OTRS-FollowUp-TicketValue8',
		+	'X-OTRS-FollowUp-TicketValue9',
		+	'X-OTRS-FollowUp-TicketValue10',
		+	'X-OTRS-FollowUp-TicketValue11',
		+	'X-OTRS-FollowUp-TicketValue12',
		+	'X-OTRS-FollowUp-TicketValue13',
		+	'X-OTRS-FollowUp-TicketValue14',
		+	'X-OTRS-FollowUp-TicketValue15',
		+	'X-OTRS-FollowUp-TicketValue16',
		+	'X-OTRS-FollowUp-TicketTime1',
		+	'X-OTRS-FollowUp-TicketTime2',
		+	'X-OTRS-FollowUp-TicketTime3',
		+	'X-OTRS-FollowUp-TicketTime4',
		+	'X-OTRS-FollowUp-TicketTime5',
		+	'X-OTRS-FollowUp-TicketTime6'
		+	];</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=PostMaster::PreFilterModule###1-Match
-	{{otrs/ConfigTable	+	|description=Module to filter and manipulate incoming messages. Block/ignore all spam email with From: noreply@ address.
-	|key=PDF::TTFontFile###MonospacedBold	+	|group=Ticket
-	|description=Defines the path and TTF-File to handle bold monospaced font in PDF documents.	+	|subgroup=Core::PostMaster
-	|group=Framework	+
-	|subgroup=Core::PDF	+
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'PDF::TTFontFile'}->{'MonospacedBold'} =  'DejaVuSansMono-Bold.ttf';</pre>	+	|config=<pre>$Self->{'PostMaster::PreFilterModule'}->{'1-Match'} =  {
		+	'Match' => {
		+	'From' => 'noreply@'
		+	},
		+	'Module' => 'Kernel::System::PostMaster::Filter::Match',
		+	'Set' => {
		+	'X-OTRS-Ignore' => 'yes'
		+	},
		+	'StopAfterMatch' => '0'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=PostMaster::PreFilterModule###2-Match
-	{{otrs/ConfigTable	+	|description=Module to filter and manipulate incoming messages. Get a 4 digit number to ticket free text, use regex in Match e. g. From => '(.+?)@.+?', and use () as [***] in Set =>.
-	|key=PDF::TTFontFile###MonospacedItalic	+	|group=Ticket
-	|description=Defines the path and TTF-File to handle italic monospaced font in PDF documents.	+	|subgroup=Core::PostMaster
-	|group=Framework	+
-	|subgroup=Core::PDF	+
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'PDF::TTFontFile'}->{'MonospacedItalic'} =  'DejaVuSansMono-Oblique.ttf';</pre>	+	|config=<pre>$Self->{'PostMaster::PreFilterModule'}->{'2-Match'} =  {
		+	'Match' => {
		+	'Subject' => 'SomeNumber:(\\d\\d\\d\\d)'
		+	},
		+	'Module' => 'Kernel::System::PostMaster::Filter::Match',
		+	'Set' => {
		+	'X-OTRS-TicketKey-1' => 'SomeNumber',
		+	'X-OTRS-TicketValue-1' => '[***]'
		+	},
		+	'StopAfterMatch' => '0'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=PostMaster::PreFilterModule###3-NewTicketReject
-	{{otrs/ConfigTable	+	|description=Blocks all the incoming emails that do not have a valid ticket number in subject with From: @example.com address.
-	|key=PDF::TTFontFile###MonospacedBoldItalic	+	|group=Ticket
-	|description=Defines the path and TTF-File to handle bold italic monospaced font in PDF documents.	+	|subgroup=Core::PostMaster
-	|group=Framework	+
-	|subgroup=Core::PDF	+
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'PDF::TTFontFile'}->{'MonospacedBoldItalic'} =  'DejaVuSansMono-BoldOblique.ttf';</pre>	+	|config=<pre>$Self->{'PostMaster::PreFilterModule'}->{'3-NewTicketReject'} =  {
		+	'Match' => {
		+	'From' => '@example.com'
		+	},
		+	'Module' => 'Kernel::System::PostMaster::Filter::NewTicketReject',
		+	'Set' => {
		+	'X-OTRS-Ignore' => 'yes'
		+	},
		+	'StopAfterMatch' => '0'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Core::Package ===	+	|key=PostMaster::PreFilterModule::NewTicketReject::Subject
-	{{otrs/ConfigTable	+	|description=Defines the subject for rejected emails.
-	|key=Package::FileUpload	+	|group=Ticket
-	|description=Enables file upload in the package manager frontend.	+	|subgroup=Core::PostMaster
-	|group=Framework	+
-	|subgroup=Core::Package	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'Package::FileUpload'} =  '1';</pre>	+	|config=<pre>$Self->{'PostMaster::PreFilterModule::NewTicketReject::Subject'} =  'Email Rejected';</pre>
	}}		}}
		+	{{otrs/Conv
		+	|key=PostMaster::PreFilterModule::NewTicketReject::Body
		+	|description=Defines the body text for rejected emails.
		+	|group=Ticket
		+	|subgroup=Core::PostMaster
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'PostMaster::PreFilterModule::NewTicketReject::Body'} =  '
		+	Dear Customer,
		+	Unfortunately we could not detect a valid ticket number
		+	in your subject, so this email can\'t be processed.
-	{{otrs/ConfigTable	+	Please create a new ticket via the customer panel.
-	|key=Package::RepositoryRoot	+
-	|description=Defines the location to get online repository list for additional packages. The first available result will be used.	+
-	|group=Framework	+
-	|subgroup=Core::Package	+
-	|valid=1	+
-	|required=0	+
-	|config=<pre>$Self->{'Package::RepositoryRoot'} =  [	+
-	'http://ftp.otrs.org/pub/otrs/misc/packages/repository.xml',	+
-	'http://otrs.org/repository.xml'	+
-	];</pre>	+
-	}}	+
		+	Thanks for your help!
-	{{otrs/ConfigTable	+	Your Helpdesk Team
-	|key=Package::RepositoryList	+	';</pre>
-	|description=Defines the list of online repositories. Another installations can be used as repository, for example: Key="http://example.com/otrs/public.pl?Action=PublicRepository;File=" and Content="Some Name".	+	}}
-	|group=Framework	+	{{otrs/Conv
-	|subgroup=Core::Package	+	|key=PostMaster::PreFilterModule###4-CMD
		+	|description=CMD example setup. Ignores emails where external CMD returns some output on STDOUT (email will be piped into STDIN of some.bin).
		+	|group=Ticket
		+	|subgroup=Core::PostMaster
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Package::RepositoryList'} =  {	+	|config=<pre>$Self->{'PostMaster::PreFilterModule'}->{'4-CMD'} =  {
-	'ftp://ftp.example.com/pub/otrs/misc/packages/' => '[Example] ftp://ftp.example.com/'	+	'CMD' => '/usr/bin/some.bin',
		+	'Module' => 'Kernel::System::PostMaster::Filter::CMD',
		+	'Set' => {
		+	'X-OTRS-Ignore' => 'yes'
		+	}
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=PostMaster::PreFilterModule###5-SpamAssassin
-	{{otrs/ConfigTable	+	|description=Spam Assassin example setup. Ignores emails that are marked with SpamAssassin.
-	|key=Package::RepositoryAccessRegExp	+	|group=Ticket
-	|description=Defines the IP regular expression for accessing the local repository. You need to enable this to have access to your local repository and the package::RepositoryList is required on the remote host.	+	|subgroup=Core::PostMaster
-	|group=Framework	+
-	|subgroup=Core::Package	+
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Package::RepositoryAccessRegExp'} =  '127\\.0\\.0\\.1';</pre>	+	|config=<pre>$Self->{'PostMaster::PreFilterModule'}->{'5-SpamAssassin'} =  {
		+	'CMD' => '/usr/bin/spamassassin | grep -i "X-Spam-Status: yes"',
		+	'Module' => 'Kernel::System::PostMaster::Filter::CMD',
		+	'Set' => {
		+	'X-OTRS-Ignore' => 'yes'
		+	}
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=PostMaster::PreFilterModule###6-SpamAssassin
-	{{otrs/ConfigTable	+	|description=Spam Assassin example setup. Moves marked mails to spam queue.
-	|key=Package::Timeout	+	|group=Ticket
-	|description=Sets the timeout (in seconds) for package downloads. Overwrites "WebUserAgent::Timeout".	+	|subgroup=Core::PostMaster
-	|group=Framework	+
-	|subgroup=Core::Package	+
-	|valid=1	+
-	|required=1	+
-	|config=<pre>$Self->{'Package::Timeout'} =  '15';</pre>	+
-	}}	+
-		+
-		+
-	{{otrs/ConfigTable	+
-	|key=Package::Proxy	+
-	|description=Fetches packages via proxy. Overwrites "WebUserAgent::Proxy".	+
-	|group=Framework	+
-	|subgroup=Core::Package	+
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Package::Proxy'} =  'http://proxy.sn.no:8001/';</pre>	+	|config=<pre>$Self->{'PostMaster::PreFilterModule'}->{'6-SpamAssassin'} =  {
		+	'CMD' => '/usr/bin/spamassassin | grep -i "X-Spam-Status: yes"',
		+	'Module' => 'Kernel::System::PostMaster::Filter::CMD',
		+	'Set' => {
		+	'X-OTRS-Queue' => 'spam'
		+	}
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Core::PerformanceLog ===	+	|key=PostMaster::PreFilterModule###000-MatchDBSource
-	{{otrs/ConfigTable	+	|description=Module to use database filter storage.
-	|key=PerformanceLog	+	|group=Ticket
-	|description=Enables performance log (to log the page response time). It will affect the system performance. Frontend::Module###AdminPerformanceLog must be enabled.	+	|subgroup=Core::PostMaster
-	|group=Framework	+
-	|subgroup=Core::PerformanceLog	+
-	|valid=1	+
-	|required=0	+
-	|config=<pre>$Self->{'PerformanceLog'} =  '0';</pre>	+
-	}}	+
-		+
-		+
-	{{otrs/ConfigTable	+
-	|key=PerformanceLog::File	+
-	|description=Specifies the path of the file for the performance log.	+
-	|group=Framework	+
-	|subgroup=Core::PerformanceLog	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'PerformanceLog::File'} =  '<OTRS_CONFIG_Home>/var/log/Performance.log';</pre>	+	|config=<pre>$Self->{'PostMaster::PreFilterModule'}->{'000-MatchDBSource'} =  {
		+	'Module' => 'Kernel::System::PostMaster::Filter::MatchDBSource'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=PostMaster::PostFilterModule###000-FollowUpArticleTypeCheck
-	{{otrs/ConfigTable	+	|description=Module to check if arrived emails should be marked as email-internal (because of original forwared internal email it college). ArticleType and SenderType define the values for the arrived email/article.
-	|key=PerformanceLog::FileMax	+	|group=Ticket
-	|description=Defines the maximum size (in MB) of the log file.	+	|subgroup=Core::PostMaster
-	|group=Framework	+
-	|subgroup=Core::PerformanceLog	+
	|valid=1		|valid=1
-	|required=1
-	|config=<pre>$Self->{'PerformanceLog::FileMax'} =  '25';</pre>
-	}}
-
-	=== Core::SOAP ===
-	{{otrs/ConfigTable
-	|key=SOAP::User
-	|description=Defines the username to access the SOAP handle (bin/cgi-bin/rpc.pl).
-	|group=Framework
-	|subgroup=Core::SOAP
-	|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'SOAP::User'} =  'some_user';</pre>	+	|config=<pre>$Self->{'PostMaster::PostFilterModule'}->{'000-FollowUpArticleTypeCheck'} =  {
		+	'ArticleType' => 'email-internal',
		+	'Module' => 'Kernel::System::PostMaster::Filter::FollowUpArticleTypeCheck',
		+	'SenderType' => 'customer'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=SendNoAutoResponseRegExp
-	{{otrs/ConfigTable	+	|description=If this regex matches, no message will be send by the autoresponder.
-	|key=SOAP::Password	+	|group=Ticket
-	|description=Defines the password to access the SOAP handle (bin/cgi-bin/rpc.pl).	+	|subgroup=Core::PostMaster
-	|group=Framework	+
-	|subgroup=Core::SOAP	+
-	|valid=0	+
-	|required=0	+
-	|config=<pre>$Self->{'SOAP::Password'} =  'some_pass';</pre>	+
-	}}	+
-		+
-	=== Core::Sendmail ===	+
-	{{otrs/ConfigTable	+
-	|key=SendmailModule	+
-	|description=Defines the module to send emails. "Sendmail" directly uses the sendmail binary of your operating system. Any of the "SMTP" mechanisms use a specified (external) mailserver. "DoNotSendEmail" doesn't send emails and it is useful for test systems.	+
-	|group=Framework	+
-	|subgroup=Core::Sendmail	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'SendmailModule'} =  'Kernel::System::Email::Sendmail';</pre>	+	|config=<pre>$Self->{'SendNoAutoResponseRegExp'} =  '(MAILER-DAEMON|postmaster|abuse)@.+?\\..+?';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Core::StatsStats::DynamicObjectRegistration###Ticket
-	{{otrs/ConfigTable	+	|description=Module to generate ticket statistics.
-	|key=SendmailModule::CMD	+	|group=Ticket
-	|description=If "Sendmail" was selected as SendmailModule, the location of the sendmail binary and the needed options must be specified.	+	|subgroup=Core::Stats
-	|group=Framework	+
-	|subgroup=Core::Sendmail	+
	|valid=1		|valid=1
-	|required=1	+	|required=0
-	|config=<pre>$Self->{'SendmailModule::CMD'} =  '/usr/sbin/sendmail -i -f';</pre>	+	|config=<pre>$Self->{'Stats::DynamicObjectRegistration'}->{'Ticket'} =  {
		+	'Module' => 'Kernel::System::Stats::Dynamic::Ticket'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Stats::DynamicObjectRegistration###TicketList
-	{{otrs/ConfigTable	+	|description=Determines if the statistics module may generate ticket lists.
-	|key=SendmailModule::Host	+	|group=Ticket
-	|description=If any of the "SMTP" mechanisms was selected as SendmailModule, the mailhost that sends out the mails must be specified.	+	|subgroup=Core::Stats
-	|group=Framework	+
-	|subgroup=Core::Sendmail	+
	|valid=1		|valid=1
-	|required=1
-	|config=<pre>$Self->{'SendmailModule::Host'} =  'mail.example.com';</pre>
-	}}
-
-
-	{{otrs/ConfigTable
-	|key=SendmailModule::Port
-	|description=If any of the "SMTP" mechanisms was selected as SendmailModule, the port where your mailserver is listening for incoming connections must be specified.
-	|group=Framework
-	|subgroup=Core::Sendmail
-	|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'SendmailModule::Port'} =  '25';</pre>	+	|config=<pre>$Self->{'Stats::DynamicObjectRegistration'}->{'TicketList'} =  {
		+	'Module' => 'Kernel::System::Stats::Dynamic::TicketList'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Stats::DynamicObjectRegistration###TicketAccountedTime
-	{{otrs/ConfigTable	+	|description=Module to generate accounted time ticket statistics.
-	|key=SendmailModule::AuthUser	+	|group=Ticket
-	|description=If any of the "SMTP" mechanisms was selected as SendmailModule, and authentication to the mail server is needed, an username must be specified.	+	|subgroup=Core::Stats
-	|group=Framework	+	|valid=1
-	|subgroup=Core::Sendmail	+
-	|valid=0	+
	|required=0		|required=0
-	|config=<pre>$Self->{'SendmailModule::AuthUser'} =  'MailserverLogin';</pre>	+	|config=<pre>$Self->{'Stats::DynamicObjectRegistration'}->{'TicketAccountedTime'} =  {
		+	'Module' => 'Kernel::System::Stats::Dynamic::TicketAccountedTime'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Stats::DynamicObjectRegistration###TicketSolutionResponseTime
-	{{otrs/ConfigTable	+	|description=Module to generate ticket solution and response time statistics.
-	|key=SendmailModule::AuthPassword	+	|group=Ticket
-	|description=If any of the "SMTP" mechanisms was selected as SendmailModule, and authentication to the mail server is needed, a password must be specified.	+	|subgroup=Core::Stats
-	|group=Framework	+
-	|subgroup=Core::Sendmail	+
-	|valid=0	+
-	|required=0	+
-	|config=<pre>$Self->{'SendmailModule::AuthPassword'} =  'MailserverPassword';</pre>	+
-	}}	+
-		+
-		+
-	{{otrs/ConfigTable	+
-	|key=SendmailBcc	+
-	|description=Sends all outgoing email via bcc to the specified address. Please use this only for backup reasons.	+
-	|group=Framework	+
-	|subgroup=Core::Sendmail	+
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'SendmailBcc'} =  '';</pre>	+	|config=<pre>$Self->{'Stats::DynamicObjectRegistration'}->{'TicketSolutionResponseTime'} =  {
		+	'Module' => 'Kernel::System::Stats::Dynamic::TicketSolutionResponseTime'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Core::TicketTicket::Hook
-	{{otrs/ConfigTable	+	|description=The identifier for a ticket, e.g. Ticket#, Call#, MyTicket#. The default is Ticket#.
-	|key=SendmailNotificationEnvelopeFrom	+	|group=Ticket
-	|description=If set, this address is used as envelope from header in outgoing notifications. If no address is specified, the envelope from header is empty.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Sendmail	+
-	|valid=0	+
-	|required=0	+
-	|config=<pre>$Self->{'SendmailNotificationEnvelopeFrom'} =  '';</pre>	+
-	}}	+
-		+
-		+
-	{{otrs/ConfigTable	+
-	|key=SendmailEncodingForce	+
-	|description=Forces encoding of outgoing emails (7bit	+
-	|group=Framework	+
-	|subgroup=Core::Sendmail	+
-	|valid=0	+
-	|required=0	+
-	|config=<pre>$Self->{'SendmailEncodingForce'} =  'base64';</pre>	+
-	}}	+
-		+
-	=== Core::Session ===	+
-	{{otrs/ConfigTable	+
-	|key=SessionModule	+
-	|description=Defines the module used to store the session data. With "DB" the frontend server can be splitted from the db server. "FS" is faster.	+
-	|group=Framework	+
-	|subgroup=Core::Session	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'SessionModule'} =  'Kernel::System::AuthSession::DB';</pre>	+	|config=<pre>$Self->{'Ticket::Hook'} =  'Ticket#';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::HookDivider
-	{{otrs/ConfigTable	+	|description=The divider between TicketHook and ticket number. E.g ': '.
-	|key=SessionName	+	|group=Ticket
-	|description=Defines the name of the session key. E.g. Session, SessionID or OTRS.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Session	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'SessionName'} =  'Session';</pre>	+	|config=<pre>$Self->{'Ticket::HookDivider'} =  '';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::SubjectSize
-	{{otrs/ConfigTable	+	|description=Max size of the subjects in an email reply.
-	|key=SessionCheckRemoteIP	+	|group=Ticket
-	|description=Turns on the remote ip address check. It should be set to "No" if the application is used, for example, via a proxy farm or a dialup connection, because the remote ip address is mostly different for the requests.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Session	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'SessionCheckRemoteIP'} =  '1';</pre>	+	|config=<pre>$Self->{'Ticket::SubjectSize'} =  '100';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::SubjectRe
-	{{otrs/ConfigTable	+	|description=The text at the beginning of the subject in an email reply, e.g. RE, AW, or AS.
-	|key=SessionDeleteIfNotRemoteID	+	|group=Ticket
-	|description=Deletes a session if the session id is used with an invalid remote IP address.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Session	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'SessionDeleteIfNotRemoteID'} =  '1';</pre>	+	|config=<pre>$Self->{'Ticket::SubjectRe'} =  'Re';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::SubjectFwd
-	{{otrs/ConfigTable	+	|description=The text at the beginning of the subject when an email is forwarded, e.g. FW, Fwd, or WG.
-	|key=SessionMaxTime	+	|group=Ticket
-	|description=Defines the maximal valid time (in seconds) for a session id.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Session	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'SessionMaxTime'} =  '57600';</pre>	+	|config=<pre>$Self->{'Ticket::SubjectFwd'} =  'Fwd';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::SubjectFormat
-	{{otrs/ConfigTable	+	|description=The format of the subject. 'Left' means '[TicketHook#:12345] Some Subject', 'Right' means 'Some Subject [TicketHook#:12345]', 'None' means 'Some Subject' and no ticket number. In the last case you should enable PostmasterFollowupSearchInRaw or PostmasterFollowUpSearchInReferences to recognize followups based on email headers and/or body.
-	|key=SessionMaxIdleTime	+	|group=Ticket
-	|description=Sets the inactivity time (in seconds) to pass before a session is killed and a user is loged out.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Session	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'SessionMaxIdleTime'} =  '21600';</pre>	+	|config=<pre>$Self->{'Ticket::SubjectFormat'} =  'Left';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::CustomQueue
-	{{otrs/ConfigTable	+	|description=Name of custom queue. The custom queue is a queue selection of your preferred queues and can be selected in the preferences settings.
-	|key=SessionDeleteIfTimeToOld	+	|group=Ticket
-	|description=Deletes requested sessions if they have timed out.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Session	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'SessionDeleteIfTimeToOld'} =  '1';</pre>	+	|config=<pre>$Self->{'Ticket::CustomQueue'} =  'My Queues';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::NewArticleIgnoreSystemSender
-	{{otrs/ConfigTable	+	|description=Ignore article with system sender type for new article feature (e. g. auto responses or email notifications).
-	|key=SessionUseCookie	+	|group=Ticket
-	|description=Makes the session management use html cookies. If html cookies are disabled or if the client browser disabled html cookies, then the system will work as usual and append the session id to the links.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Session	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'SessionUseCookie'} =  '1';</pre>	+	|config=<pre>$Self->{'Ticket::NewArticleIgnoreSystemSender'} =  '0';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::ChangeOwnerToEveryone
-	{{otrs/ConfigTable	+	|description=Changes the owner of tickets to everyone (useful for ASP). Normally only agent with rw permissions in the queue of the ticket will be shown.
-	|key=SessionUseCookieAfterBrowserClose	+	|group=Ticket
-	|description=Stores cookies after the browser has been closed.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Session	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'SessionUseCookieAfterBrowserClose'} =  '0';</pre>	+	|config=<pre>$Self->{'Ticket::ChangeOwnerToEveryone'} =  '0';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Responsible
-	{{otrs/ConfigTable	+	|description=Enables ticket responsible feature, to keep track of a specific ticket.
-	|key=SessionCSRFProtection	+	|group=Ticket
-	|description=Protection against CSRF (Cross Site Request Forgery) exploits (for more info see http://en.wikipedia.org/wiki/Cross-site_request_forgery).	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Session	+
	|valid=1		|valid=1
-	|required=1	+	|required=0
-	|config=<pre>$Self->{'SessionCSRFProtection'} =  '1';</pre>	+	|config=<pre>$Self->{'Ticket::Responsible'} =  '0';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::ResponsibleAutoSet
-	{{otrs/ConfigTable	+	|description=Automatically sets the owner of a ticket as the responsible for it (if ticket responsible feature is enabled).
-	|key=SessionDir	+	|group=Ticket
-	|description=If "FS" was selected for SessionModule, a directory where the session data will be stored must be specified.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Session	+
	|valid=1		|valid=1
-	|required=1	+	|required=0
-	|config=<pre>$Self->{'SessionDir'} =  '<OTRS_CONFIG_Home>/var/sessions';</pre>	+	|config=<pre>$Self->{'Ticket::ResponsibleAutoSet'} =  '1';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Type
-	{{otrs/ConfigTable	+	|description=Allows defining new types for ticket (if ticket type feature is enabled).
-	|key=SessionTable	+	|group=Ticket
-	|description=If "DB" was selected for SessionModule, a table in database where session data will be stored must be specified.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Session	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'SessionTable'} =  'sessions';</pre>	+	|config=<pre>$Self->{'Ticket::Type'} =  '0';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Service
-	{{otrs/ConfigTable	+	|description=Allows defining services and SLAs for tickets (e. g. email, desktop, network, ...), and escalation attributes for SLAs (if ticket service/SLA feature is enabled).
-	|key=SessionTableID	+	|group=Ticket
-	|description=If "DB" was selected for SessionModule, a column for the identifiers in session table must be specified.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Session	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'SessionTableID'} =  'session_id';</pre>	+	|config=<pre>$Self->{'Ticket::Service'} =  '0';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::ArchiveSystem
-	{{otrs/ConfigTable	+	|description=Activates the ticket archive system to have a faster system by moving some tickets out of the daily scope. To search for these tickets, the archive flag has to be enabled in the ticket search.
-	|key=SessionTableValue	+	|group=Ticket
-	|description=If "DB" was selected for SessionModule, a column for the values in session table must be specified.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Session	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'SessionTableValue'} =  'session_value';</pre>	+	|config=<pre>$Self->{'Ticket::ArchiveSystem'} =  '0';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::NumberGenerator
-	{{otrs/ConfigTable	+	|description=Selects the ticket number generator module. "AutoIncrement" increments the ticket number, the SystemID and the counter are used with SystemID.counter format (e.g. 1010138, 1010139). With "Date" the ticket numbers will be generated by the current date, the SystemID and the counter. The format looks like Year.Month.Day.SystemID.counter (e.g. 200206231010138, 200206231010139). With "DateChecksum" the counter will be appended as checksum to the string of date and SystemID. The checksum will be rotated on a daily basis. The format looks like Year.Month.Day.SystemID.Counter.CheckSum (e.g. 2002070110101520, 2002070110101535). "Random" generates randomized ticket numbers in the format "SystemID.Random" (e.g. 100057866352, 103745394596).
-	|key=SessionSaveLoginPasswd	+	|group=Ticket
-	|description=Saves the login and password on the session table in the database, if "DB" was selected for SessionModule.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Session	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'SessionSaveLoginPasswd'} =  '0';</pre>	+	|config=<pre>$Self->{'Ticket::NumberGenerator'} =  'Kernel::System::Ticket::Number::DateChecksum';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::NumberGenerator::MinCounterSize
-	{{otrs/ConfigTable	+	|description=Sets the minimal ticket counter size (if "AutoIncrement" was selected as TicketNumberGenerator). Default is 5, this means the counter starts from 10000.
-	|key=CustomerPanelSessionName	+	|group=Ticket
-	|description=Defines the name of the key for customer sessions.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Session	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'CustomerPanelSessionName'} =  'CSID';</pre>	+	|config=<pre>$Self->{'Ticket::NumberGenerator::MinCounterSize'} =  '5';</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Core::SpellChecker ===	+	|key=Ticket::NumberGenerator::CheckSystemID
-	{{otrs/ConfigTable	+	|description=Checks the SystemID in ticket number detection for follow-ups (use "No" if SystemID has been changed after using the system).
-	|key=SpellChecker	+	|group=Ticket
-	|description=Enables spell checker support.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::SpellChecker	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'SpellChecker'} =  '0';</pre>	+	|config=<pre>$Self->{'Ticket::NumberGenerator::CheckSystemID'} =  '1';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::CounterLog
-	{{otrs/ConfigTable	+	|description=Log file for the ticket counter.
-	|key=SpellCheckerBin	+	|group=Ticket
-	|description=Install ispell or aspell on the system, if you want to use a spell checker. Please specify the path to the aspell or ispell binary on your operating system.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::SpellChecker	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'SpellCheckerBin'} =  '/usr/bin/ispell';</pre>	+	|config=<pre>$Self->{'Ticket::CounterLog'} =  '<OTRS_|config_Home>/var/log/TicketCounter.log';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::IndexModule
-	{{otrs/ConfigTable	+	|description=IndexAccelerator: to choose your backend TicketViewAccelerator module. "RuntimeDB" generates each queue view on the fly from ticket table (no performance problems up to approx. 60.000 tickets in total and 6.000 open tickets in the system). "StaticDB" is the most powerful module, it uses an extra ticket-index table that works like a view (recommended if more than 80.000 and 6.000 open tickets are stored in the system). Use the script "bin/otrs.RebuildTicketIndex.pl" for initial index update.
-	|key=SpellCheckerDictDefault	+	|group=Ticket
-	|description=Defines the default spell checker dictionary.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::SpellChecker	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'SpellCheckerDictDefault'} =  'english';</pre>	+	|config=<pre>$Self->{'Ticket::IndexModule'} =  'Kernel::System::Ticket::IndexAccelerator::RuntimeDB';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::StorageModule
-	{{otrs/ConfigTable	+	|description=Saves the attachments of articles. "DB" stores all data in the database (not recommended for storing big attachments). "FS" stores the data on the filesystem; this is faster but the webserver should run under the OTRS user. You can switch between the modules even on a system that is already in production without any loss of data.
-	|key=SpellCheckerIgnore	+	|group=Ticket
-	|description=Defines a default list of words, that are ignored by the spell checker.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::SpellChecker	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'SpellCheckerIgnore'} =  [	+	|config=<pre>$Self->{'Ticket::StorageModule'} =  'Kernel::System::Ticket::ArticleStorageDB';</pre>
-	'www',	+
-	'webmail',	+
-	'https',	+
-	'http',	+
-	'html',	+
-	'rfc'	+
-	];</pre>	+
	}}		}}
-		+	{{otrs/Conv
-	=== Core::Stats ===	+	|key=ArticleDir
-	{{otrs/ConfigTable	+	|description=Specifies the directory to store the data in, if "FS" was selected for TicketStorageModule.
-	|key=Stats::StatsHook	+	|group=Ticket
-	|description=Sets the stats hook.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Stats	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'Stats::StatsHook'} =  'Stat#';</pre>	+	|config=<pre>$Self->{'ArticleDir'} =  '<OTRS_|config_Home>/var/article';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::EventModulePost###100-ArchiveRestore
-	{{otrs/ConfigTable	+	|description=Restores a ticket from the archive (only if the event is a state change, from closed to any open available state).
-	|key=Stats::StatsStartNumber	+	|group=Ticket
-	|description=Start number for statistics counting. Every new stat increments this number.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Stats	+
	|valid=1		|valid=1
-	|required=1	+	|required=0
-	|config=<pre>$Self->{'Stats::StatsStartNumber'} =  '10000';</pre>	+	|config=<pre>$Self->{'Ticket::EventModulePost'}->{'100-ArchiveRestore'} =  {
		+	'Event' => 'TicketStateUpdate',
		+	'Module' => 'Kernel::System::Ticket::Event::ArchiveRestore'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::EventModulePost###110-AcceleratorUpdate
		+	|description=Updates the ticket index accelerator.
		+	|group=Ticket
		+	|subgroup=Core::Ticket
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::EventModulePost'}->{'110-AcceleratorUpdate'} =  {
		+	'Event' => 'TicketStateUpdate|TicketQueueUpdate|TicketLockUpdate',
		+	'Module' => 'Kernel::System::Ticket::Event::TicketAcceleratorUpdate'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::EventModulePost###120-ForceOwnerResetOnMove
-	{{otrs/ConfigTable	+	|description=Resets and unlocks the owner of a ticket if it was moved to another queue.
-	|key=Stats::MaxXaxisAttributes	+	|group=Ticket
-	|description=Defines the default maximum number of X-axis attributes for the time scale.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Stats	+
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Stats::MaxXaxisAttributes'} =  '1000';</pre>	+	|config=<pre>$Self->{'Ticket::EventModulePost'}->{'120-ForceOwnerResetOnMove'} =  {
		+	'Event' => 'TicketQueueUpdate',
		+	'Module' => 'Kernel::System::Ticket::Event::ForceOwnerReset'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Core::Stats::Graph ===	+	|key=Ticket::EventModulePost###130-ForceStateChangeOnLock
-	{{otrs/ConfigTable	+	|description=Forces to choose a different ticket state (from current) after lock action. Define the current state as key, and the next state after lock action as content.
-	|key=Stats::Graph::t_margin	+	|group=Ticket
-	|description=Specifies the top margin of the chart.	+	|subgroup=Core::Ticket
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Stats::Graph	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'Ticket::EventModulePost'}->{'130-ForceStateChangeOnLock'} =  {
-	|required=1	+	'Event' => 'TicketLockUpdate',
-	|config=<pre>$Self->{'Stats::Graph::t_margin'} =  '10';</pre>	+	'Module' => 'Kernel::System::Ticket::Event::ForceState',
		+	'new' => 'open'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::EventModulePost###140-ResponsibleAutoSet
-	{{otrs/ConfigTable	+	|description=Automatically sets the responsible of a ticket (if it is not set yet) after the first owner update.
-	|key=Stats::Graph::l_margin	+	|group=Ticket
-	|description=Specifies the left margin of the chart.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Stats::Graph	+
	|valid=1		|valid=1
-	|required=1	+	|required=0
-	|config=<pre>$Self->{'Stats::Graph::l_margin'} =  '10';</pre>	+	|config=<pre>$Self->{'Ticket::EventModulePost'}->{'140-ResponsibleAutoSet'} =  {
		+	'Event' => 'TicketOwnerUpdate',
		+	'Module' => 'Kernel::System::Ticket::Event::ResponsibleAutoSet'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::EventModulePost###150-TicketPendingTimeReset
-	{{otrs/ConfigTable	+	|description=Sets the PendingTime of a ticket to 0 if the state is changed to a non-pending state.
-	|key=Stats::Graph::b_margin	+	|group=Ticket
-	|description=Specifies the bottom margin of the chart.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Stats::Graph	+
	|valid=1		|valid=1
-	|required=1	+	|required=0
-	|config=<pre>$Self->{'Stats::Graph::b_margin'} =  '10';</pre>	+	|config=<pre>$Self->{'Ticket::EventModulePost'}->{'150-TicketPendingTimeReset'} =  {
		+	'Event' => 'TicketStateUpdate',
		+	'Module' => 'Kernel::System::Ticket::Event::TicketPendingTimeReset'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::EventModulePost###500-NotificationEvent
-	{{otrs/ConfigTable	+	|description=Sends the notifications which are |configured in the admin interface under "Notfication (Event)".
-	|key=Stats::Graph::r_margin	+	|group=Ticket
-	|description=Specifies the right margin of the chart.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Stats::Graph	+
	|valid=1		|valid=1
-	|required=1	+	|required=0
-	|config=<pre>$Self->{'Stats::Graph::r_margin'} =  '20';</pre>	+	|config=<pre>$Self->{'Ticket::EventModulePost'}->{'500-NotificationEvent'} =  {
		+	'Event' => '',
		+	'Module' => 'Kernel::System::Ticket::Event::NotificationEvent',
		+	'Transaction' => '1'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::EventModulePost###900-EscalationIndex
-	{{otrs/ConfigTable	+	|description=Updates the ticket escalation index after a ticket attribute got updated.
-	|key=Stats::Graph::bgclr	+	|group=Ticket
-	|description=Specifies the background color of the picture.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Stats::Graph	+
	|valid=1		|valid=1
-	|required=1	+	|required=0
-	|config=<pre>$Self->{'Stats::Graph::bgclr'} =  'white';</pre>	+	|config=<pre>$Self->{'Ticket::EventModulePost'}->{'900-EscalationIndex'} =  {
		+	'Event' => 'TicketSLAUpdate|TicketQueueUpdate|TicketStateUpdate|TicketCreate|ArticleCreate',
		+	'Module' => 'Kernel::System::Ticket::Event::TicketEscalationIndex'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::EventModulePost###900-EscalationStopEvents
-	{{otrs/ConfigTable	+	|description=Ticket event module that triggers the escalation stop events.
-	|key=Stats::Graph::transparent	+	|group=Ticket
-	|description=Makes the picture transparent.	+	|subgroup=Core::Ticket
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Stats::Graph	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'Ticket::EventModulePost'}->{'900-EscalationStopEvents'} =  {
-	|required=1	+	'Event' => 'TicketSLAUpdate|TicketQueueUpdate|TicketStateUpdate|ArticleCreate',
-	|config=<pre>$Self->{'Stats::Graph::transparent'} =  '0';</pre>	+	'Module' => 'Kernel::System::Ticket::Event::TriggerEscalationStopEvents'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::EventModulePost###910-ForceUnlockOnMove
-	{{otrs/ConfigTable	+	|description=Forces to unlock tickets after being moved to another queue.
-	|key=Stats::Graph::fgclr	+	|group=Ticket
-	|description=Specifies the border color of the chart.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Stats::Graph	+
	|valid=1		|valid=1
-	|required=1	+	|required=0
-	|config=<pre>$Self->{'Stats::Graph::fgclr'} =  'black';</pre>	+	|config=<pre>$Self->{'Ticket::EventModulePost'}->{'910-ForceUnlockOnMove'} =  {
		+	'Event' => 'TicketQueueUpdate',
		+	'Module' => 'Kernel::System::Ticket::Event::ForceUnlock'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::EventModulePost###920-TicketArticleNewMessageUpdate
-	{{otrs/ConfigTable	+	|description=Update Ticket "Seen" flag if every article got seen or a new Article got created.
-	|key=Stats::Graph::boxclr	+	|group=Ticket
-	|description=Specifies the background color of the chart.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Stats::Graph	+
	|valid=1		|valid=1
-	|required=1	+	|required=0
-	|config=<pre>$Self->{'Stats::Graph::boxclr'} =  'white';</pre>	+	|config=<pre>$Self->{'Ticket::EventModulePost'}->{'920-TicketArticleNewMessageUpdate'} =  {
		+	'Event' => 'ArticleCreate|ArticleFlagSet',
		+	'Module' => 'Kernel::System::Ticket::Event::TicketNewMessageUpdate'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::CustomModule###001-CustomModule
-	{{otrs/ConfigTable	+	|description=Overloads (redefines) existing functions in Kernel::System::Ticket. Used to easily add customizations.
-	|key=Stats::Graph::accentclr	+	|group=Ticket
-	|description=Specifies the border color of the legend.	+	|subgroup=Core::Ticket
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Stats::Graph	+	|required=0
		+	|config=<pre>$Self->{'Ticket::CustomModule'}->{'001-CustomModule'} =  'Kernel::System::Ticket::Custom';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::ViewableSenderTypes
		+	|description=Defines the default viewable sender types of a ticket (default: customer).
		+	|group=Ticket
		+	|subgroup=Core::Ticket
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'Stats::Graph::accentclr'} =  'black';</pre>	+	|config=<pre>$Self->{'Ticket::ViewableSenderTypes'} =  [
		+	'\'customer\''
		+	];</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::ViewableLocks
-	{{otrs/ConfigTable	+	|description=Defines the viewable locks of a ticket. Default: unlock, tmp_lock.
-	|key=Stats::Graph::legendclr	+	|group=Ticket
-	|description=Specifies the text color of the legend.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Stats::Graph	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'Stats::Graph::legendclr'} =  'black';</pre>	+	|config=<pre>$Self->{'Ticket::ViewableLocks'} =  [
		+	'\'unlock\'',
		+	'\'tmp_lock\''
		+	];</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::ViewableStateType
-	{{otrs/ConfigTable	+	|description=Defines the valid state types for a ticket.
-	|key=Stats::Graph::textclr	+	|group=Ticket
-	|description=Specifies the text color of the chart (e. g. caption).	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Stats::Graph	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'Stats::Graph::textclr'} =  'black';</pre>	+	|config=<pre>$Self->{'Ticket::ViewableStateType'} =  [
		+	'new',
		+	'open',
		+	'pending reminder',
		+	'pending auto'
		+	];</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::UnlockStateType
-	{{otrs/ConfigTable	+	|description=Defines the valid states for unlocked tickets. To unlock tickets the script "bin/otrs.UnlockTickets.pl" can be used.
-	|key=Stats::Graph::dclrs	+	|group=Ticket
-	|description=Defines the colors for the graphs.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Stats::Graph	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'Stats::Graph::dclrs'} =  [	+	|config=<pre>$Self->{'Ticket::UnlockStateType'} =  [
-	'red',	+	'new',
-	'green',	+	'open'
-	'blue',	+
-	'yellow',	+
-	'black',	+
-	'purple',	+
-	'orange',	+
-	'pink',	+
-	'marine',	+
-	'cyan',	+
-	'lgray',	+
-	'lblue',	+
-	'lyellow',	+
-	'lgreen',	+
-	'lred',	+
-	'lpurple',	+
-	'lorange',	+
-	'lbrown'	+
	];</pre>		];</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::PendingNotificationOnlyToOwner
-	{{otrs/ConfigTable	+	|description=Sends reminder notifications of unlocked ticket after reaching the reminder date (only sent to ticket owner).
-	|key=Stats::Graph::line_width	+	|group=Ticket
-	|description=Defines the boldness of the line drawed by the graph.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Stats::Graph	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'Stats::Graph::line_width'} =  '1';</pre>	+	|config=<pre>$Self->{'Ticket::PendingNotificationOnlyToOwner'} =  '0';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::PendingNotificationNotToResponsible
-	{{otrs/ConfigTable	+	|description=Disables sending reminder notifications to the responsible agent of a ticket (Ticket::Responsible needs to be activated).
-	|key=Stats::Graph::legend_placement	+	|group=Ticket
-	|description=Defines the placement of the legend. This should be a two letter key of the form: 'B[LCR]	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Stats::Graph	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'Stats::Graph::legend_placement'} =  'BC';</pre>	+	|config=<pre>$Self->{'Ticket::PendingNotificationNotToResponsible'} =  '0';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::PendingReminderStateType
-	{{otrs/ConfigTable	+	|description=Defines the state type of the reminder for pending tickets.
-	|key=Stats::Graph::legend_spacing	+	|group=Ticket
-	|description=Defines the spacing of the legends.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Stats::Graph	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'Stats::Graph::legend_spacing'} =  '4';</pre>	+	|config=<pre>$Self->{'Ticket::PendingReminderStateType'} =  [
		+	'pending reminder'
		+	];</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::PendingAutoStateType
-	{{otrs/ConfigTable	+	|description=Determines the possible states for pending tickets that changed state after reaching time limit.
-	|key=Stats::Graph::legend_marker_width	+	|group=Ticket
-	|description=Defines the width of the legend.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Stats::Graph	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'Stats::Graph::legend_marker_width'} =  '12';</pre>	+	|config=<pre>$Self->{'Ticket::PendingAutoStateType'} =  [
		+	'pending auto'
		+	];</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::StateAfterPending
-	{{otrs/ConfigTable	+	|description=Defines which states should be set automatically (Content), after the pending time of state (Key) has been reached.
-	|key=Stats::Graph::legend_marker_height	+	|group=Ticket
-	|description=Defines the height of the legend.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Stats::Graph	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'Stats::Graph::legend_marker_height'} =  '8';</pre>	+	|config=<pre>$Self->{'Ticket::StateAfterPending'} =  {
		+	'pending auto close+' => 'closed successful',
		+	'pending auto close-' => 'closed unsuccessful'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Core::Time ===	+	|key=System::Permission
-	{{otrs/ConfigTable	+	|description=Standard available permissions for agents within the application. If more permissions are needed, they can be entered here. Permissions must be defined to be effective. Some other good permissions have also been provided built-in: note, close, pending, customer, freetext, move, compose, responsible, forward, and bounce. Make sure that "rw" is always the last registered permission.
-	|key=TimeInputFormat	+	|group=Ticket
-	|description=Defines the date input format used in forms (option or input fields).	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Time	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'TimeInputFormat'} =  'Option';</pre>	+	|config=<pre>$Self->{'System::Permission'} =  [
		+	'ro',
		+	'move_into',
		+	'create',
		+	'note',
		+	'owner',
		+	'priority',
		+	'rw'
		+	];</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Permission###1-OwnerCheck
-	{{otrs/ConfigTable	+	|description=Module to check the owner of a ticket.
-	|key=TimeShowAlwaysLong	+	|group=Ticket
-	|description=Shows time in long format (days, hours, minutes), if set to "Yes"; or in short format (days, hours), if set to "No".	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Time	+
	|valid=1		|valid=1
-	|required=1
-	|config=<pre>$Self->{'TimeShowAlwaysLong'} =  '0';</pre>
-	}}
-
-
-	{{otrs/ConfigTable
-	|key=TimeZone
-	|description=Sets the system time zone (required a system with UTC as system time). Otherwise this is a diff time to the local time.
-	|group=Framework
-	|subgroup=Core::Time
-	|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'TimeZone'} =  '+0';</pre>	+	|config=<pre>$Self->{'Ticket::Permission'}->{'1-OwnerCheck'} =  {
		+	'Granted' => '1',
		+	'Module' => 'Kernel::System::Ticket::Permission::OwnerCheck',
		+	'Required' => '0'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Permission###2-ResponsibleCheck
-	{{otrs/ConfigTable	+	|description=Module to check the agent responsible of a ticket.
-	|key=TimeZoneUser	+	|group=Ticket
-	|description=Sets the user time zone per user (required a system with UTC as system time and UTC under TimeZone). Otherwise this is a diff time to the local time.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Time	+
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'TimeZoneUser'} =  '0';</pre>	+	|config=<pre>$Self->{'Ticket::Permission'}->{'2-ResponsibleCheck'} =  {
		+	'Granted' => '1',
		+	'Module' => 'Kernel::System::Ticket::Permission::ResponsibleCheck',
		+	'Required' => '0'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Permission###3-GroupCheck
-	{{otrs/ConfigTable	+	|description=Module to check if a user is in a special group. Access is granted, if the user is in the specified group and has ro and rw permissions.
-	|key=TimeZoneUserBrowserAutoOffset	+	|group=Ticket
-	|description=Sets the user time zone per user based on java script / browser time zone offset feature at login time.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Time	+
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'TimeZoneUserBrowserAutoOffset'} =  '1';</pre>	+	|config=<pre>$Self->{'Ticket::Permission'}->{'3-GroupCheck'} =  {
		+	'Granted' => '1',
		+	'Module' => 'Kernel::System::Ticket::Permission::GroupCheck',
		+	'Required' => '0'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Permission###4-WatcherCheck
-	{{otrs/ConfigTable	+	|description=Module to check the watcher agents of a ticket.
-	|key=CalendarWeekDayStart	+	|group=Ticket
-	|description=Define the start day of the week for the date picker.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Time	+
	|valid=1		|valid=1
-	|required=1	+	|required=0
-	|config=<pre>$Self->{'CalendarWeekDayStart'} =  '1';</pre>	+	|config=<pre>$Self->{'Ticket::Permission'}->{'4-WatcherCheck'} =  {
		+	'Granted' => '1',
		+	'Module' => 'Kernel::System::Ticket::Permission::WatcherCheck',
		+	'Required' => '0'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=CustomerTicket::Permission###1-GroupCheck
-	{{otrs/ConfigTable	+	|description=Module to check the group permissions for the access to customer tickets.
-	|key=TimeVacationDays	+	|group=Ticket
-	|description=Adds the permanent vacation days. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Time	+
	|valid=1		|valid=1
-	|required=1	+	|required=0
-	|config=<pre>$Self->{'TimeVacationDays'} =  {	+	|config=<pre>$Self->{'CustomerTicket::Permission'}->{'1-GroupCheck'} = {
-	'1' => {	+	'Granted' => '0',
-	'1' => 'New Year\'s Day'	+	'Module' => 'Kernel::System::Ticket::CustomerPermission::GroupCheck',
-	},	+	'Required' => '1'
-	'12' => {	+
-	'24' => 'Christmas Eve',	+
-	'25' => 'First Christmas Day',	+
-	'26' => 'Second Christmas Day',	+
-	'31' => 'New Year\'s Eve'	+
-	},	+
-	'5' => {	+
-	'1' => 'International Workers\' Day'	+
-	}	+
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=CustomerTicket::Permission###2-CustomerUserIDCheck
-	{{otrs/ConfigTable	+	|description=Grants access, if the customer ID of the ticket matches the customer user's ID and the customer user has group permissions on the queue the ticket is in.
-	|key=TimeVacationDaysOneTime	+	|group=Ticket
-	|description=Adds the one time vacation days. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Time	+
	|valid=1		|valid=1
-	|required=1	+	|required=0
-	|config=<pre>$Self->{'TimeVacationDaysOneTime'} =  {	+	|config=<pre>$Self->{'CustomerTicket::Permission'}->{'2-CustomerUserIDCheck'} =  {
-	'2004' => {	+	'Granted' => '1',
-	'1' => {	+	'Module' => 'Kernel::System::Ticket::CustomerPermission::CustomerUserIDCheck',
-	'1' => 'test'	+	'Required' => '0'
-	}	+
-	}	+
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=CustomerTicket::Permission###3-CustomerIDCheck
-	{{otrs/ConfigTable	+	|description=Module to check customer permissions.
-	|key=TimeWorkingHours	+	|group=Ticket
-	|description=Defines the hours and week days to count the working time.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Time	+
	|valid=1		|valid=1
-	|required=1	+	|required=0
-	|config=<pre>$Self->{'TimeWorkingHours'} =  {	+	|config=<pre>$Self->{'CustomerTicket::Permission'}->{'3-CustomerIDCheck'} = {
-	'Fri' => [	+	'Granted' => '1',
-	'8',	+	'Module' => 'Kernel::System::Ticket::CustomerPermission::CustomerIDCheck',
-	'9',	+	'Required' => '0'
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	],	+
-	'Mon' => [	+
-	'8',	+
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	],	+
-	'Sat' => [],	+
-	'Sun' => [],	+
-	'Thu' => [	+
-	'8',	+
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	],	+
-	'Tue' => [	+
-	'8',	+
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	],	+
-	'Wed' => [	+
-	'8',	+
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	]	+
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::DefineEmailFrom
-	{{otrs/ConfigTable	+	|description=Defines how the From field from the emails (sent from answers and email tickets) should look like.
-	|key=TimeShowCompleteDescription	+	|group=Ticket
-	|description=Shows time use complete description (days, hours, minutes), if set to "Yes"; or just first letter (d, h, m), if set to "No".	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Time	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'TimeShowCompleteDescription'} =  '0';</pre>	+	|config=<pre>$Self->{'Ticket::DefineEmailFrom'} =  'SystemAddressName';</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Core::Time::Calendar1 ===	+	|key=Ticket::DefineEmailFromSeparator
-	{{otrs/ConfigTable	+	|description=Defines the separator between the agents real name and the given queue email address.
-	|key=TimeZone::Calendar1Name	+	|group=Ticket
-	|description=Defines the name of the indicated calendar.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Time::Calendar1	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'TimeZone::Calendar1Name'} =  'Calendar Name 1';</pre>	+	|config=<pre>$Self->{'Ticket::DefineEmailFromSeparator'} =  'via';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=CustomerNotifyJustToRealCustomer
-	{{otrs/ConfigTable	+	|description=Sends customer notifications just to the mapped customer. Normally, if no customer is mapped, the latest customer sender gets the notification.
-	|key=TimeZone::Calendar1	+	|group=Ticket
-	|description=Defines the time zone of the indicated calendar, which can be assigned later to a specific queue.	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Time::Calendar1	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'TimeZone::Calendar1'} =  '0';</pre>	+	|config=<pre>$Self->{'CustomerNotifyJustToRealCustomer'} =  '0';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=AgentSelfNotifyOnAction
-	{{otrs/ConfigTable	+	|description=Specifies if an agent should receive email notification of his own actions.
-	|key=TimeVacationDays::Calendar1	+	|group=Ticket
-	|description=Adds the permanent vacation days for the indicated calendar. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).	+	|subgroup=Core::Ticket
-	|group=Framework	+
-	|subgroup=Core::Time::Calendar1	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'TimeVacationDays::Calendar1'} =  {	+	|config=<pre>$Self->{'AgentSelfNotifyOnAction'} =  '0';</pre>
-	'1' => {	+
-	'1' => 'New Year\'s Day'	+
-	},	+
-	'12' => {	+
-	'24' => 'Christmas Eve',	+
-	'25' => 'First Christmas Day',	+
-	'26' => 'Second Christmas Day',	+
-	'31' => 'New Year\'s Eve'	+
-	},	+
-	'5' => {	+
-	'1' => 'International Workers\' Day'	+
-	}	+
-	};</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Core::TicketACLTicket::Acl::Module###1-Ticket::Acl::Module
-	{{otrs/ConfigTable	+	|description=ACL module that allows closing parent tickets only if all its children are already closed ("State" shows which states are not available for the parent ticket until all child tickets are closed).
-	|key=TimeVacationDaysOneTime::Calendar1	+	|group=Ticket
-	|description=Adds the one time vacation days for the indicated calendar. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).	+	|subgroup=Core::TicketACL
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar1	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'Ticket::Acl::Module'}->{'1-Ticket::Acl::Module'} = {
-	|required=1	+	'Module' => 'Kernel::System::Ticket::Acl::CloseParentAfterClosedChilds',
-	|config=<pre>$Self->{'TimeVacationDaysOneTime::Calendar1'} =  {	+	'State' => [
-	'2004' => {	+	'closed successful',
-	'1' => {	+	'closed unsuccessful'
-	'1' => 'test'	+
-	}	+
-	}	+
-	};</pre>	+
-	}}	+
-		+
-		+
-	{{otrs/ConfigTable	+
-	|key=TimeWorkingHours::Calendar1	+
-	|description=Defines the hours and week days of the indicated calendar, to count the working time.	+
-	|group=Framework	+
-	|subgroup=Core::Time::Calendar1	+
-	|valid=1	+
-	|required=1	+
-	|config=<pre>$Self->{'TimeWorkingHours::Calendar1'} =  {	+
-	'Fri' => [	+
-	'8',	+
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	],	+
-	'Mon' => [	+
-	'8',	+
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	],	+
-	'Sat' => [],	+
-	'Sun' => [],	+
-	'Thu' => [	+
-	'8',	+
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	],	+
-	'Tue' => [	+
-	'8',	+
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	],	+
-	'Wed' => [	+
-	'8',	+
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
	]		]
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Core::Time::Calendar2 ===	+	|key=TicketACL::Default::Action
-	{{otrs/ConfigTable	+	|description=Default ACL values for ticket actions.
-	|key=TimeZone::Calendar2Name	+	|group=Ticket
-	|description=Defines the name of the indicated calendar.	+	|subgroup=Core::TicketACL
-	|group=Framework	+
-	|subgroup=Core::Time::Calendar2	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'TimeZone::Calendar2Name'} =  'Calendar Name 2';</pre>	+	|config=<pre>$Self->{'TicketACL::Default::Action'} =  {};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Core::TicketBulkActionTicket::Frontend::BulkFeature
-	{{otrs/ConfigTable	+	|description=Enables ticket bulk action feature for the agent frontend to work on more than one ticket at a time.
-	|key=TimeZone::Calendar2	+	|group=Ticket
-	|description=Defines the time zone of the indicated calendar, which can be assigned later to a specific queue.	+	|subgroup=Core::TicketBulkAction
-	|group=Framework	+
-	|subgroup=Core::Time::Calendar2	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'TimeZone::Calendar2'} =  '0';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::BulkFeature'} =  '1';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::BulkFeatureGroup
-	{{otrs/ConfigTable	+	|description=Enables ticket bulk action feature only for the listed groups.
-	|key=TimeVacationDays::Calendar2	+	|group=Ticket
-	|description=Adds the permanent vacation days for the indicated calendar. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).	+	|subgroup=Core::TicketBulkAction
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar2	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'Ticket::Frontend::BulkFeatureGroup'} =  [
-	|required=1	+	'admin',
-	|config=<pre>$Self->{'TimeVacationDays::Calendar2'} =  {	+	'users'
-	'1' => {	+	];</pre>
-	'1' => 'New Year\'s Day'	+
-	},	+
-	'12' => {	+
-	'24' => 'Christmas Eve',	+
-	'25' => 'First Christmas Day',	+
-	'26' => 'Second Christmas Day',	+
-	'31' => 'New Year\'s Eve'	+
-	},	+
-	'5' => {	+
-	'1' => 'International Workers\' Day'	+
-	}	+
-	};</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Core::TicketFreeTextTicketFreeKey1
-	{{otrs/ConfigTable	+	|description=Defines the indicated free key field for tickets to add a new ticket attribute.
-	|key=TimeVacationDaysOneTime::Calendar2	+	|group=Ticket
-	|description=Adds the one time vacation days for the indicated calendar. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar2	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeKey1'} =  {
-	|required=1	+	'Product' => 'Product'
-	|config=<pre>$Self->{'TimeVacationDaysOneTime::Calendar2'} =  {	+
-	'2004' => {	+
-	'1' => {	+
-	'1' => 'test'	+
-	}	+
-	}	+
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeKey1::DefaultSelection
-	{{otrs/ConfigTable	+	|description=Defines the default selection of the indicated free key field for tickets (if more than one option is provided).
-	|key=TimeWorkingHours::Calendar2	+	|group=Ticket
-	|description=Defines the hours and week days of the indicated calendar, to count the working time.	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar2	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeKey1::DefaultSelection'} =  '';</pre>
-	|required=1	+	}}
-	|config=<pre>$Self->{'TimeWorkingHours::Calendar2'} =  {	+	{{otrs/Conv
-	'Fri' => [	+	|key=TicketFreeText1
-	'8',	+	|description=Defines the indicated free text field for tickets to add a new ticket attribute.
-	'9',	+	|group=Ticket
-	'10',	+	|subgroup=Core::TicketFreeText
-	'11',	+	|valid=0
-	'12',	+	|required=0
-	'13',	+	|config=<pre>$Self->{'TicketFreeText1'} =  {
-	'14',	+	'' => '-',
-	'15',	+	'Notebook' => 'Notebook',
-	'16',	+	'PC' => 'PC',
-	'17',	+	'Phone' => 'Phone'
-	'18',	+
-	'19',	+
-	'20'	+
-	],	+
-	'Mon' => [	+
-	'8',	+
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	],	+
-	'Sat' => [],	+
-	'Sun' => [],	+
-	'Thu' => [	+
-	'8',	+
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	],	+
-	'Tue' => [	+
-	'8',	+
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	],	+
-	'Wed' => [	+
-	'8',	+
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	]	+
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Core::Time::Calendar3 ===	+	|key=TicketFreeText1::DefaultSelection
-	{{otrs/ConfigTable	+	|description=Defines the default selection of the indicated free text field for tickets (if more than one option is provided).
-	|key=TimeZone::Calendar3Name	+	|group=Ticket
-	|description=Defines the name of the indicated calendar.	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar3	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeText1::DefaultSelection'} =  'Notebook';</pre>
-	|required=1	+
-	|config=<pre>$Self->{'TimeZone::Calendar3Name'} =  'Calendar Name 3';</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeText1::Link
-	{{otrs/ConfigTable	+	|description=Defines the http link for the indicated free text field for tickets (it will be used in every ticket view).
-	|key=TimeZone::Calendar3	+	|group=Ticket
-	|description=Defines the time zone of the indicated calendar, which can be assigned later to a specific queue.	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar3	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeText1::Link'} =  'http://some.example.com/handle?query=$LQData{"TicketFreeText1"}';</pre>
-	|required=1	+
-	|config=<pre>$Self->{'TimeZone::Calendar3'} =  '0';</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeKey2
-	{{otrs/ConfigTable	+	|description=Defines the indicated free key field for tickets to add a new ticket attribute.
-	|key=TimeVacationDays::Calendar3	+	|group=Ticket
-	|description=Adds the permanent vacation days for the indicated calendar. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar3	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeKey2'} =  {
-	|required=1	+	'Product' => 'Product'
-	|config=<pre>$Self->{'TimeVacationDays::Calendar3'} =  {	+
-	'1' => {	+
-	'1' => 'New Year\'s Day'	+
-	},	+
-	'12' => {	+
-	'24' => 'Christmas Eve',	+
-	'25' => 'First Christmas Day',	+
-	'26' => 'Second Christmas Day',	+
-	'31' => 'New Year\'s Eve'	+
-	},	+
-	'5' => {	+
-	'1' => 'International Workers\' Day'	+
-	}	+
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeKey2::DefaultSelection
-	{{otrs/ConfigTable	+	|description=Defines the default selection of the indicated free key field for tickets (if more than one option is provided).
-	|key=TimeVacationDaysOneTime::Calendar3	+	|group=Ticket
-	|description=Adds the one time vacation days for the indicated calendar. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar3	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeKey2::DefaultSelection'} =  '';</pre>
-	|required=1	+
-	|config=<pre>$Self->{'TimeVacationDaysOneTime::Calendar3'} =  {	+
-	'2004' => {	+
-	'1' => {	+
-	'1' => 'test'	+
-	}	+
-	}	+
-	};</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeText2
-	{{otrs/ConfigTable	+	|description=Defines the indicated free text field for tickets to add a new ticket attribute.
-	|key=TimeWorkingHours::Calendar3	+	|group=Ticket
-	|description=Defines the hours and week days of the indicated calendar, to count the working time.	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar3	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeText2'} =  {
-	|required=1	+	'' => '-',
-	|config=<pre>$Self->{'TimeWorkingHours::Calendar3'} =  {	+	'Notebook' => 'Notebook',
-	'Fri' => [	+	'PC' => 'PC',
-	'8',	+	'Phone' => 'Phone'
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	],	+
-	'Mon' => [	+
-	'8',	+
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	],	+
-	'Sat' => [],	+
-	'Sun' => [],	+
-	'Thu' => [	+
-	'8',	+
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	],	+
-	'Tue' => [	+
-	'8',	+
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	],	+
-	'Wed' => [	+
-	'8',	+
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	]	+
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Core::Time::Calendar4 ===	+	|key=TicketFreeText2::DefaultSelection
-	{{otrs/ConfigTable	+	|description=Defines the default selection of the indicated free text field for tickets (if more than one option is provided).
-	|key=TimeZone::Calendar4Name	+	|group=Ticket
-	|description=Defines the name of the indicated calendar.	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar4	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeText2::DefaultSelection'} =  'Notebook';</pre>
-	|required=1	+
-	|config=<pre>$Self->{'TimeZone::Calendar4Name'} =  'Calendar Name 4';</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeText2::Link
-	{{otrs/ConfigTable	+	|description=Defines the http link for the indicated free text field for tickets (it will be used in every ticket view).
-	|key=TimeZone::Calendar4	+	|group=Ticket
-	|description=Defines the time zone of the indicated calendar, which can be assigned later to a specific queue.	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar4	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeText2::Link'} =  'http://some.example.com/handle?query=$LQData{"TicketFreeText2"}';</pre>
-	|required=1	+
-	|config=<pre>$Self->{'TimeZone::Calendar4'} =  '0';</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeKey3
-	{{otrs/ConfigTable	+	|description=Defines the indicated free key field for tickets to add a new ticket attribute.
-	|key=TimeVacationDays::Calendar4	+	|group=Ticket
-	|description=Adds the permanent vacation days for the indicated calendar. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar4	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeKey3'} =  {
-	|required=1	+	'Product' => 'Product'
-	|config=<pre>$Self->{'TimeVacationDays::Calendar4'} =  {	+
-	'1' => {	+
-	'1' => 'New Year\'s Day'	+
-	},	+
-	'12' => {	+
-	'24' => 'Christmas Eve',	+
-	'25' => 'First Christmas Day',	+
-	'26' => 'Second Christmas Day',	+
-	'31' => 'New Year\'s Eve'	+
-	},	+
-	'5' => {	+
-	'1' => 'International Workers\' Day'	+
-	}	+
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeKey3::DefaultSelection
-	{{otrs/ConfigTable	+	|description=Defines the default selection of the indicated free key field for tickets (if more than one option is provided).
-	|key=TimeVacationDaysOneTime::Calendar4	+	|group=Ticket
-	|description=Adds the one time vacation days for the indicated calendar. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar4	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeKey3::DefaultSelection'} =  '';</pre>
-	|required=1	+	}}
-	|config=<pre>$Self->{'TimeVacationDaysOneTime::Calendar4'} =  {	+	{{otrs/Conv
-	'2004' => {	+	|key=TicketFreeText3
-	'1' => {	+	|description=Defines the indicated free text field for ticket to add a new ticket attribute.
-	'1' => 'test'	+	|group=Ticket
-	}	+	|subgroup=Core::TicketFreeText
-	}	+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'TicketFreeText3'} =  {
		+	'' => '-',
		+	'Notebook' => 'Notebook',
		+	'PC' => 'PC',
		+	'Phone' => 'Phone'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeText3::DefaultSelection
-	{{otrs/ConfigTable	+	|description=Defines the default selection of the indicated free text field for tickets (if more than one option is provided).
-	|key=TimeWorkingHours::Calendar4	+	|group=Ticket
-	|description=Defines the hours and week days of the indicated calendar, to count the working time.	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar4	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeText3::DefaultSelection'} =  'Notebook';</pre>
-	|required=1	+	}}
-	|config=<pre>$Self->{'TimeWorkingHours::Calendar4'} =  {	+	{{otrs/Conv
-	'Fri' => [	+	|key=TicketFreeText3::Link
-	'8',	+	|description=Defines the http link for the indicated free text field for tickets (it will be used in every ticket view).
-	'9',	+	|group=Ticket
-	'10',	+	|subgroup=Core::TicketFreeText
-	'11',	+	|valid=0
-	'12',	+	|required=0
-	'13',	+	|config=<pre>$Self->{'TicketFreeText3::Link'} =  'http://some.example.com/handle?query=$LQData{"TicketFreeText3"}';</pre>
-	'14',	+	}}
-	'15',	+	{{otrs/Conv
-	'16',	+	|key=TicketFreeKey4
-	'17',	+	|description=Defines the indicated free key field for tickets to add a new ticket attribute.
-	'18',	+	|group=Ticket
-	'19',	+	|subgroup=Core::TicketFreeText
-	'20'	+	|valid=0
-	],	+	|required=0
-	'Mon' => [	+	|config=<pre>$Self->{'TicketFreeKey4'} = {
-	'8',	+	'Product' => 'Product'
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	],	+
-	'Sat' => [],	+
-	'Sun' => [],	+
-	'Thu' => [	+
-	'8',	+
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	],	+
-	'Tue' => [	+
-	'8',	+
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	],	+
-	'Wed' => [	+
-	'8',	+
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	]	+
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Core::Time::Calendar5 ===	+	|key=TicketFreeKey4::DefaultSelection
-	{{otrs/ConfigTable	+	|description=Defines the default selection of the indicated free key field for tickets (if more than one option is provided).
-	|key=TimeZone::Calendar5Name	+	|group=Ticket
-	|description=Defines the name of the indicated calendar.	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar5	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeKey4::DefaultSelection'} =  '';</pre>
-	|required=1	+
-	|config=<pre>$Self->{'TimeZone::Calendar5Name'} =  'Calendar Name 5';</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeText4
-	{{otrs/ConfigTable	+	|description=Defines the indicated free text field for tickets to add a new ticket attribute.
-	|key=TimeZone::Calendar5	+	|group=Ticket
-	|description=Defines the time zone of the indicated calendar, which can be assigned later to a specific queue.	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar5	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeText4'} =  {
-	|required=1	+	'' => '-',
-	|config=<pre>$Self->{'TimeZone::Calendar5'} =  '0';</pre>	+	'Notebook' => 'Notebook',
		+	'PC' => 'PC',
		+	'Phone' => 'Phone'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeText4::DefaultSelection
-	{{otrs/ConfigTable	+	|description=Defines the default selection of the indicated free text field for tickets (if more than one option is provided).
-	|key=TimeVacationDays::Calendar5	+	|group=Ticket
-	|description=Adds the permanent vacation days for the indicated calendar. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar5	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeText4::DefaultSelection'} =  'Notebook';</pre>
-	|required=1	+	}}
-	|config=<pre>$Self->{'TimeVacationDays::Calendar5'} =  {	+	{{otrs/Conv
-	'1' => {	+	|key=TicketFreeText4::Link
-	'1' => 'New Year\'s Day'	+	|description=Defines the http link for the indicated free text field for tickets (it will be used in every ticket view).
-	},	+	|group=Ticket
-	'12' => {	+	|subgroup=Core::TicketFreeText
-	'24' => 'Christmas Eve',	+	|valid=0
-	'25' => 'First Christmas Day',	+	|required=0
-	'26' => 'Second Christmas Day',	+	|config=<pre>$Self->{'TicketFreeText4::Link'} =  'http://some.example.com/handle?query=$LQData{"TicketFreeText4"}';</pre>
-	'31' => 'New Year\'s Eve'	+	}}
-	},	+	{{otrs/Conv
-	'5' => {	+	|key=TicketFreeKey5
-	'1' => 'International Workers\' Day'	+	|description=Defines the indicated free key field for tickets to add a new ticket attribute.
-	}	+	|group=Ticket
		+	|subgroup=Core::TicketFreeText
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'TicketFreeKey5'} = {
		+	'Product' => 'Product'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeKey5::DefaultSelection
-	{{otrs/ConfigTable	+	|description=Defines the default selection of the indicated free key field for tickets (if more than one option is provided).
-	|key=TimeVacationDaysOneTime::Calendar5	+	|group=Ticket
-	|description=Adds the one time vacation days for the indicated calendar. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar5	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeKey5::DefaultSelection'} =  '';</pre>
-	|required=1	+	}}
-	|config=<pre>$Self->{'TimeVacationDaysOneTime::Calendar5'} =  {	+	{{otrs/Conv
-	'2004' => {	+	|key=TicketFreeText5
-	'1' => {	+	|description=Defines the indicated free text field for tickets to add a new ticket attribute.
-	'1' => 'test'	+	|group=Ticket
-	}	+	|subgroup=Core::TicketFreeText
-	}	+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'TicketFreeText5'} =  {
		+	'' => '-',
		+	'Notebook' => 'Notebook',
		+	'PC' => 'PC',
		+	'Phone' => 'Phone'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeText5::DefaultSelection
-	{{otrs/ConfigTable	+	|description=Defines the default selection of the indicated free text field for tickets (if more than one option is provided).
-	|key=TimeWorkingHours::Calendar5	+	|group=Ticket
-	|description=Defines the hours and week days of the indicated calendar, to count the working time.	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar5	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeText5::DefaultSelection'} =  'Notebook';</pre>
-	|required=1	+	}}
-	|config=<pre>$Self->{'TimeWorkingHours::Calendar5'} =  {	+	{{otrs/Conv
-	'Fri' => [	+	|key=TicketFreeText5::Link
-	'8',	+	|description=Defines the http link for the indicated free text field for tickets (it will be used in every ticket view).
-	'9',	+	|group=Ticket
-	'10',	+	|subgroup=Core::TicketFreeText
-	'11',	+	|valid=0
-	'12',	+	|required=0
-	'13',	+	|config=<pre>$Self->{'TicketFreeText5::Link'} =  'http://some.example.com/handle?query=$LQData{"TicketFreeText5"}';</pre>
-	'14',	+	}}
-	'15',	+	{{otrs/Conv
-	'16',	+	|key=TicketFreeKey6
-	'17',	+	|description=Defines the indicated free key field for tickets to add a new ticket attribute.
-	'18',	+	|group=Ticket
-	'19',	+	|subgroup=Core::TicketFreeText
-	'20'	+	|valid=0
-	],	+	|required=0
-	'Mon' => [	+	|config=<pre>$Self->{'TicketFreeKey6'} = {
-	'8',	+	'Product' => 'Product'
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	],	+
-	'Sat' => [],	+
-	'Sun' => [],	+
-	'Thu' => [	+
-	'8',	+
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	],	+
-	'Tue' => [	+
-	'8',	+
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	],	+
-	'Wed' => [	+
-	'8',	+
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	]	+
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Core::Time::Calendar6 ===	+	|key=TicketFreeKey6::DefaultSelection
-	{{otrs/ConfigTable	+	|description=Defines the default selection of the indicated free key field for tickets (if more than one option is provided).
-	|key=TimeZone::Calendar6Name	+	|group=Ticket
-	|description=Defines the name of the indicated calendar.	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar6	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeKey6::DefaultSelection'} =  '';</pre>
-	|required=1	+
-	|config=<pre>$Self->{'TimeZone::Calendar6Name'} =  'Calendar Name 6';</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeText6
-	{{otrs/ConfigTable	+	|description=Defines the indicated free text field for tickets to add a new ticket attribute.
-	|key=TimeZone::Calendar6	+	|group=Ticket
-	|description=Defines the time zone of the indicated calendar, which can be assigned later to a specific queue.	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar6	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeText6'} =  {
-	|required=1	+	'' => '-',
-	|config=<pre>$Self->{'TimeZone::Calendar6'} =  '0';</pre>	+	'Notebook' => 'Notebook',
		+	'PC' => 'PC',
		+	'Phone' => 'Phone'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeText6::DefaultSelection
-	{{otrs/ConfigTable	+	|description=Defines the default selection of the indicated free text field for tickets (if more than one option is provided).
-	|key=TimeVacationDays::Calendar6	+	|group=Ticket
-	|description=Adds the permanent vacation days for the indicated calendar. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar6	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeText6::DefaultSelection'} =  'Notebook';</pre>
-	|required=1	+	}}
-	|config=<pre>$Self->{'TimeVacationDays::Calendar6'} =  {	+	{{otrs/Conv
-	'1' => {	+	|key=TicketFreeText6::Link
-	'1' => 'New Year\'s Day'	+	|description=Defines the http link for the indicated free text field for tickets (it will be used in every ticket view).
-	},	+	|group=Ticket
-	'12' => {	+	|subgroup=Core::TicketFreeText
-	'24' => 'Christmas Eve',	+	|valid=0
-	'25' => 'First Christmas Day',	+	|required=0
-	'26' => 'Second Christmas Day',	+	|config=<pre>$Self->{'TicketFreeText6::Link'} =  'http://some.example.com/handle?query=$LQData{"TicketFreeText6"}';</pre>
-	'31' => 'New Year\'s Eve'	+	}}
-	},	+	{{otrs/Conv
-	'5' => {	+	|key=TicketFreeKey7
-	'1' => 'International Workers\' Day'	+	|description=Defines the indicated free key field for tickets to add a new ticket attribute.
-	}	+	|group=Ticket
		+	|subgroup=Core::TicketFreeText
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'TicketFreeKey7'} = {
		+	'Product' => 'Product'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeKey7::DefaultSelection
-	{{otrs/ConfigTable	+	|description=Defines the default selection of the indicated free key field for tickets (if more than one option is provided).
-	|key=TimeVacationDaysOneTime::Calendar6	+	|group=Ticket
-	|description=Adds the one time vacation days for the indicated calendar. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar6	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeKey7::DefaultSelection'} =  '';</pre>
-	|required=1	+	}}
-	|config=<pre>$Self->{'TimeVacationDaysOneTime::Calendar6'} =  {	+	{{otrs/Conv
-	'2004' => {	+	|key=TicketFreeText7
-	'1' => {	+	|description=Defines the indicated free text field for tickets to add a new ticket attribute.
-	'1' => 'test'	+	|group=Ticket
-	}	+	|subgroup=Core::TicketFreeText
-	}	+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'TicketFreeText7'} =  {
		+	'' => '-',
		+	'Notebook' => 'Notebook',
		+	'PC' => 'PC',
		+	'Phone' => 'Phone'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeText7::DefaultSelection
-	{{otrs/ConfigTable	+	|description=Defines the default selection of the indicated free text field for tickets (if more than one option is provided).
-	|key=TimeWorkingHours::Calendar6	+	|group=Ticket
-	|description=Defines the hours and week days of the indicated calendar, to count the working time.	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar6	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeText7::DefaultSelection'} =  'Notebook';</pre>
-	|required=1	+	}}
-	|config=<pre>$Self->{'TimeWorkingHours::Calendar6'} =  {	+	{{otrs/Conv
-	'Fri' => [	+	|key=TicketFreeText7::Link
-	'8',	+	|description=Defines the http link for the indicated free text field for tickets (it will be used in every ticket view).
-	'9',	+	|group=Ticket
-	'10',	+	|subgroup=Core::TicketFreeText
-	'11',	+	|valid=0
-	'12',	+	|required=0
-	'13',	+	|config=<pre>$Self->{'TicketFreeText7::Link'} =  'http://some.example.com/handle?query=$LQData{"TicketFreeText7"}';</pre>
-	'14',	+	}}
-	'15',	+	{{otrs/Conv
-	'16',	+	|key=TicketFreeKey8
-	'17',	+	|description=Defines the indicated free key field for tickets to add a new ticket attribute.
-	'18',	+	|group=Ticket
-	'19',	+	|subgroup=Core::TicketFreeText
-	'20'	+	|valid=0
-	],	+	|required=0
-	'Mon' => [	+	|config=<pre>$Self->{'TicketFreeKey8'} = {
-	'8',	+	'Product' => 'Product'
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	],	+
-	'Sat' => [],	+
-	'Sun' => [],	+
-	'Thu' => [	+
-	'8',	+
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	],	+
-	'Tue' => [	+
-	'8',	+
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	],	+
-	'Wed' => [	+
-	'8',	+
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	]	+
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Core::Time::Calendar7 ===	+	|key=TicketFreeKey8::DefaultSelection
-	{{otrs/ConfigTable	+	|description=Defines the default selection of the indicated free key field for tickets (if more than one option is provided).
-	|key=TimeZone::Calendar7Name	+	|group=Ticket
-	|description=Defines the name of the indicated calendar.	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar7	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeKey8::DefaultSelection'} =  '';</pre>
-	|required=1	+
-	|config=<pre>$Self->{'TimeZone::Calendar7Name'} =  'Calendar Name 7';</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeText8
-	{{otrs/ConfigTable	+	|description=Defines the indicated free text field for tickets to add a new ticket attribute.
-	|key=TimeZone::Calendar7	+	|group=Ticket
-	|description=Defines the time zone of the indicated calendar, which can be assigned later to a specific queue.	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar7	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeText8'} =  {
-	|required=1	+	'' => '-',
-	|config=<pre>$Self->{'TimeZone::Calendar7'} =  '0';</pre>	+	'Notebook' => 'Notebook',
		+	'PC' => 'PC',
		+	'Phone' => 'Phone'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeText8::DefaultSelection
-	{{otrs/ConfigTable	+	|description=Defines the default selection of the indicated free text field for tickets (if more than one option is provided).
-	|key=TimeVacationDays::Calendar7	+	|group=Ticket
-	|description=Adds the permanent vacation days for the indicated calendar. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar7	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeText8::DefaultSelection'} =  'Notebook';</pre>
-	|required=1	+	}}
-	|config=<pre>$Self->{'TimeVacationDays::Calendar7'} =  {	+	{{otrs/Conv
-	'1' => {	+	|key=TicketFreeText8::Link
-	'1' => 'New Year\'s Day'	+	|description=Defines the http link for the indicated free text field for tickets (it will be used in every ticket view).
-	},	+	|group=Ticket
-	'12' => {	+	|subgroup=Core::TicketFreeText
-	'24' => 'Christmas Eve',	+	|valid=0
-	'25' => 'First Christmas Day',	+	|required=0
-	'26' => 'Second Christmas Day',	+	|config=<pre>$Self->{'TicketFreeText8::Link'} =  'http://some.example.com/handle?query=$LQData{"TicketFreeText8"}';</pre>
-	'31' => 'New Year\'s Eve'	+	}}
-	},	+	{{otrs/Conv
-	'5' => {	+	|key=TicketFreeKey9
-	'1' => 'International Workers\' Day'	+	|description=Defines the indicated free key field for tickets to add a new ticket attribute.
-	}	+	|group=Ticket
		+	|subgroup=Core::TicketFreeText
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'TicketFreeKey9'} = {
		+	'Product' => 'Product'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeKey9::DefaultSelection
-	{{otrs/ConfigTable	+	|description=Defines the default selection of the indicated free key field for tickets (if more than one option is provided).
-	|key=TimeVacationDaysOneTime::Calendar7	+	|group=Ticket
-	|description=Adds the one time vacation days for the indicated calendar. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar7	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeKey9::DefaultSelection'} =  '';</pre>
-	|required=1	+	}}
-	|config=<pre>$Self->{'TimeVacationDaysOneTime::Calendar7'} =  {	+	{{otrs/Conv
-	'2004' => {	+	|key=TicketFreeText9
-	'1' => {	+	|description=Defines the indicated free text field for tickets to add a new ticket attribute.
-	'1' => 'test'	+	|group=Ticket
-	}	+	|subgroup=Core::TicketFreeText
-	}	+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'TicketFreeText9'} =  {
		+	'' => '-',
		+	'Notebook' => 'Notebook',
		+	'PC' => 'PC',
		+	'Phone' => 'Phone'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeText9::DefaultSelection
-	{{otrs/ConfigTable	+	|description=Defines the default selection of the indicated free text field for tickets (if more than one option is provided).
-	|key=TimeWorkingHours::Calendar7	+	|group=Ticket
-	|description=Defines the hours and week days of the indicated calendar, to count the working time.	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar7	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeText9::DefaultSelection'} =  'Notebook';</pre>
-	|required=1	+	}}
-	|config=<pre>$Self->{'TimeWorkingHours::Calendar7'} =  {	+	{{otrs/Conv
-	'Fri' => [	+	|key=TicketFreeText9::Link
-	'8',	+	|description=Defines the http link for the indicated free text field for tickets (it will be used in every ticket view).
-	'9',	+	|group=Ticket
-	'10',	+	|subgroup=Core::TicketFreeText
-	'11',	+	|valid=0
-	'12',	+	|required=0
-	'13',	+	|config=<pre>$Self->{'TicketFreeText9::Link'} =  'http://some.example.com/handle?query=$LQData{"TicketFreeText9"}';</pre>
-	'14',	+	}}
-	'15',	+	{{otrs/Conv
-	'16',	+	|key=TicketFreeKey10
-	'17',	+	|description=Defines the indicated free key field for tickets to add a new ticket attribute.
-	'18',	+	|group=Ticket
-	'19',	+	|subgroup=Core::TicketFreeText
-	'20'	+	|valid=0
-	],	+	|required=0
-	'Mon' => [	+	|config=<pre>$Self->{'TicketFreeKey10'} = {
-	'8',	+	'Product' => 'Product'
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	],	+
-	'Sat' => [],	+
-	'Sun' => [],	+
-	'Thu' => [	+
-	'8',	+
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	],	+
-	'Tue' => [	+
-	'8',	+
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	],	+
-	'Wed' => [	+
-	'8',	+
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	]	+
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Core::Time::Calendar8 ===	+	|key=TicketFreeKey10::DefaultSelection
-	{{otrs/ConfigTable	+	|description=Defines the default selection of the indicated free key field for tickets (if more than one option is provided).
-	|key=TimeZone::Calendar8Name	+	|group=Ticket
-	|description=Defines the name of the indicated calendar.	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar8	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeKey10::DefaultSelection'} =  '';</pre>
-	|required=1	+
-	|config=<pre>$Self->{'TimeZone::Calendar8Name'} =  'Calendar Name 8';</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeText10
-	{{otrs/ConfigTable	+	|description=Defines the indicated free text field for tickets to add a new ticket attribute.
-	|key=TimeZone::Calendar8	+	|group=Ticket
-	|description=Defines the time zone of the indicated calendar, which can be assigned later to a specific queue.	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar8	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeText10'} =  {
-	|required=1	+	'' => '-',
-	|config=<pre>$Self->{'TimeZone::Calendar8'} =  '0';</pre>	+	'Notebook' => 'Notebook',
		+	'PC' => 'PC',
		+	'Phone' => 'Phone'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeText10::DefaultSelection
-	{{otrs/ConfigTable	+	|description=Defines the default selection of the indicated free text field for tickets (if more than one option is provided).
-	|key=TimeVacationDays::Calendar8	+	|group=Ticket
-	|description=Adds the permanent vacation days for the indicated calendar. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar8	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeText10::DefaultSelection'} =  'Notebook';</pre>
-	|required=1	+	}}
-	|config=<pre>$Self->{'TimeVacationDays::Calendar8'} =  {	+	{{otrs/Conv
-	'1' => {	+	|key=TicketFreeText10::Link
-	'1' => 'New Year\'s Day'	+	|description=Defines the http link for the indicated free text field for tickets (it will be used in every ticket view).
-	},	+	|group=Ticket
-	'12' => {	+	|subgroup=Core::TicketFreeText
-	'24' => 'Christmas Eve',	+	|valid=0
-	'25' => 'First Christmas Day',	+	|required=0
-	'26' => 'Second Christmas Day',	+	|config=<pre>$Self->{'TicketFreeText10::Link'} =  'http://some.example.com/handle?query=$LQData{"TicketFreeText10"}';</pre>
-	'31' => 'New Year\'s Eve'	+	}}
-	},	+	{{otrs/Conv
-	'5' => {	+	|key=TicketFreeKey11
-	'1' => 'International Workers\' Day'	+	|description=Defines the indicated free key field for tickets to add a new ticket attribute.
-	}	+	|group=Ticket
		+	|subgroup=Core::TicketFreeText
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'TicketFreeKey11'} = {
		+	'Product' => 'Product'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeKey11::DefaultSelection
-	{{otrs/ConfigTable	+	|description=Defines the default selection of the indicated free key field for tickets (if more than one option is provided).
-	|key=TimeVacationDaysOneTime::Calendar8	+	|group=Ticket
-	|description=Adds the one time vacation days for the indicated calendar. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar8	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeKey11::DefaultSelection'} =  '';</pre>
-	|required=1	+	}}
-	|config=<pre>$Self->{'TimeVacationDaysOneTime::Calendar8'} =  {	+	{{otrs/Conv
-	'2004' => {	+	|key=TicketFreeText11
-	'1' => {	+	|description=Defines the indicated free text field for tickets to add a new ticket attribute.
-	'1' => 'test'	+	|group=Ticket
-	}	+	|subgroup=Core::TicketFreeText
-	}	+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'TicketFreeText11'} =  {
		+	'' => '-',
		+	'Notebook' => 'Notebook',
		+	'PC' => 'PC',
		+	'Phone' => 'Phone'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeText11::DefaultSelection
-	{{otrs/ConfigTable	+	|description=Defines the default selection of the indicated free text field for tickets (if more than one option is provided).
-	|key=TimeWorkingHours::Calendar8	+	|group=Ticket
-	|description=Defines the hours and week days of the indicated calendar, to count the working time.	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar8	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeText11::DefaultSelection'} =  'Notebook';</pre>
-	|required=1	+	}}
-	|config=<pre>$Self->{'TimeWorkingHours::Calendar8'} =  {	+	{{otrs/Conv
-	'Fri' => [	+	|key=TicketFreeText11::Link
-	'8',	+	|description=Defines the http link for the indicated free text field for tickets (it will be used in every ticket view).
-	'9',	+	|group=Ticket
-	'10',	+	|subgroup=Core::TicketFreeText
-	'11',	+	|valid=0
-	'12',	+	|required=0
-	'13',	+	|config=<pre>$Self->{'TicketFreeText11::Link'} =  'http://some.example.com/handle?query=$LQData{"TicketFreeText11"}';</pre>
-	'14',	+	}}
-	'15',	+	{{otrs/Conv
-	'16',	+	|key=TicketFreeKey12
-	'17',	+	|description=Defines the indicated free key field for tickets to add a new ticket attribute.
-	'18',	+	|group=Ticket
-	'19',	+	|subgroup=Core::TicketFreeText
-	'20'	+	|valid=0
-	],	+	|required=0
-	'Mon' => [	+	|config=<pre>$Self->{'TicketFreeKey12'} = {
-	'8',	+	'Product' => 'Product'
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	],	+
-	'Sat' => [],	+
-	'Sun' => [],	+
-	'Thu' => [	+
-	'8',	+
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	],	+
-	'Tue' => [	+
-	'8',	+
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	],	+
-	'Wed' => [	+
-	'8',	+
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	]	+
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Core::Time::Calendar9 ===	+	|key=TicketFreeKey12::DefaultSelection
-	{{otrs/ConfigTable	+	|description=Defines the default selection of the indicated free key field for tickets (if more than one option is provided).
-	|key=TimeZone::Calendar9Name	+	|group=Ticket
-	|description=Defines the name of the indicated calendar.	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar9	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeKey12::DefaultSelection'} =  '';</pre>
-	|required=1	+
-	|config=<pre>$Self->{'TimeZone::Calendar9Name'} =  'Calendar Name 9';</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeText12
-	{{otrs/ConfigTable	+	|description=Defines the indicated free text field for tickets to add a new ticket attribute.
-	|key=TimeZone::Calendar9	+	|group=Ticket
-	|description=Defines the time zone of the indicated calendar, which can be assigned later to a specific queue.	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar9	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeText12'} =  {
-	|required=1	+	'' => '-',
-	|config=<pre>$Self->{'TimeZone::Calendar9'} =  '0';</pre>	+	'Notebook' => 'Notebook',
		+	'PC' => 'PC',
		+	'Phone' => 'Phone'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=TicketFreeText12::DefaultSelection
		+	|description=Defines the default selection of the indicated free text field for tickets (if more than one option is provided).
		+	|group=Ticket
		+	|subgroup=Core::TicketFreeText
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'TicketFreeText12::DefaultSelection'} =  'Notebook';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeText12::Link
-	{{otrs/ConfigTable	+	|description=Defines the http link for the indicated free text field for tickets (it will be used in every ticket view).
-	|key=TimeVacationDays::Calendar9	+	|group=Ticket
-	|description=Adds the permanent vacation days for the indicated calendar. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar9	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeText12::Link'} =  'http://some.example.com/handle?query=$LQData{"TicketFreeText12"}';</pre>
-	|required=1	+	}}
-	|config=<pre>$Self->{'TimeVacationDays::Calendar9'} =  {	+	{{otrs/Conv
-	'1' => {	+	|key=TicketFreeKey13
-	'1' => 'New Year\'s Day'	+	|description=Defines the indicated free key field for tickets to add a new ticket attribute.
-	},	+	|group=Ticket
-	'12' => {	+	|subgroup=Core::TicketFreeText
-	'24' => 'Christmas Eve',	+	|valid=0
-	'25' => 'First Christmas Day',	+	|required=0
-	'26' => 'Second Christmas Day',	+	|config=<pre>$Self->{'TicketFreeKey13'} = {
-	'31' => 'New Year\'s Eve'	+	'Product' => 'Product'
-	},	+
-	'5' => {	+
-	'1' => 'International Workers\' Day'	+
-	}	+
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeKey13::DefaultSelection
-	{{otrs/ConfigTable	+	|description=Defines the default selection of the indicated free key field for tickets (if more than one option is provided).
-	|key=TimeVacationDaysOneTime::Calendar9	+	|group=Ticket
-	|description=Adds the one time vacation days for the indicated calendar. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar9	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeKey13::DefaultSelection'} =  '';</pre>
-	|required=1	+	}}
-	|config=<pre>$Self->{'TimeVacationDaysOneTime::Calendar9'} =  {	+	{{otrs/Conv
-	'2004' => {	+	|key=TicketFreeText13
-	'1' => {	+	|description=Defines the indicated free text field for tickets to add a new ticket attribute.
-	'1' => 'test'	+	|group=Ticket
-	}	+	|subgroup=Core::TicketFreeText
-	}	+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'TicketFreeText13'} =  {
		+	'' => '-',
		+	'Notebook' => 'Notebook',
		+	'PC' => 'PC',
		+	'Phone' => 'Phone'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeText13::DefaultSelection
-	{{otrs/ConfigTable	+	|description=Defines the default selection of the indicated free text field for tickets (if more than one option is provided).
-	|key=TimeWorkingHours::Calendar9	+	|group=Ticket
-	|description=Defines the hours and week days of the indicated calendar, to count the working time.	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Time::Calendar9	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeText13::DefaultSelection'} =  'Notebook';</pre>
-	|required=1	+	}}
-	|config=<pre>$Self->{'TimeWorkingHours::Calendar9'} =  {	+	{{otrs/Conv
-	'Fri' => [	+	|key=TicketFreeText13::Link
-	'8',	+	|description=Defines the http link for the indicated free text field for tickets (it will be used in every ticket view).
-	'9',	+	|group=Ticket
-	'10',	+	|subgroup=Core::TicketFreeText
-	'11',	+	|valid=0
-	'12',	+	|required=0
-	'13',	+	|config=<pre>$Self->{'TicketFreeText13::Link'} =  'http://some.example.com/handle?query=$LQData{"TicketFreeText13"}';</pre>
-	'14',	+	}}
-	'15',	+	{{otrs/Conv
-	'16',	+	|key=TicketFreeKey14
-	'17',	+	|description=Defines the indicated free key field for tickets to add a new ticket attribute.
-	'18',	+	|group=Ticket
-	'19',	+	|subgroup=Core::TicketFreeText
-	'20'	+	|valid=0
-	],	+	|required=0
-	'Mon' => [	+	|config=<pre>$Self->{'TicketFreeKey14'} = {
-	'8',	+	'Product' => 'Product'
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	],	+
-	'Sat' => [],	+
-	'Sun' => [],	+
-	'Thu' => [	+
-	'8',	+
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	],	+
-	'Tue' => [	+
-	'8',	+
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	],	+
-	'Wed' => [	+
-	'8',	+
-	'9',	+
-	'10',	+
-	'11',	+
-	'12',	+
-	'13',	+
-	'14',	+
-	'15',	+
-	'16',	+
-	'17',	+
-	'18',	+
-	'19',	+
-	'20'	+
-	]	+
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Core::Web ===	+	|key=TicketFreeKey14::DefaultSelection
-	{{otrs/ConfigTable	+	|description=Defines the default selection of the indicated free key field for tickets (if more than one option is provided).
-	|key=Frontend::WebPath	+	|group=Ticket
-	|description=Defines the URL base path of icons, CSS and Java Script.	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Web	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeKey14::DefaultSelection'} =  '';</pre>
-	|required=1	+
-	|config=<pre>$Self->{'Frontend::WebPath'} =  '/otrs-web/';</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeText14
-	{{otrs/ConfigTable	+	|description=Defines the indicated free text field for tickets to add a new ticket attribute.
-	|key=Frontend::ImagePath	+	|group=Ticket
-	|description=Defines the URL image path of icons for navigation.	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Web	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeText14'} =  {
-	|required=1	+	'' => '-',
-	|config=<pre>$Self->{'Frontend::ImagePath'} =  '<OTRS_CONFIG_Frontend::WebPath>skins/Agent/default/img/';</pre>	+	'Notebook' => 'Notebook',
		+	'PC' => 'PC',
		+	'Phone' => 'Phone'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeText14::DefaultSelection
-	{{otrs/ConfigTable	+	|description=Defines the default selection of the indicated free text field for tickets (if more than one option is provided).
-	|key=Frontend::CSSPath	+	|group=Ticket
-	|description=Defines the URL CSS path.	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Web	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeText14::DefaultSelection'} =  'Notebook';</pre>
-	|required=1	+
-	|config=<pre>$Self->{'Frontend::CSSPath'} =  '<OTRS_CONFIG_Frontend::WebPath>css/';</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeText14::Link
-	{{otrs/ConfigTable	+	|description=Defines the http link for the indicated free text field for tickets (it will be used in every ticket view).
-	|key=Frontend::JavaScriptPath	+	|group=Ticket
-	|description=Defines the URL java script path.	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Web	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeText14::Link'} =  'http://some.example.com/handle?query=$LQData{"TicketFreeText14"}';</pre>
-	|required=1	+
-	|config=<pre>$Self->{'Frontend::JavaScriptPath'} =  '<OTRS_CONFIG_Frontend::WebPath>js/';</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeKey15
-	{{otrs/ConfigTable	+	|description=Defines the indicated free key field for tickets to add a new ticket attribute.
-	|key=Frontend::RichText	+	|group=Ticket
-	|description=Uses richtext for viewing and editing: articles, salutations, signatures, standard responses, auto responses and notifications.	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Web	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeKey15'} =  {
-	|required=1	+	'Product' => 'Product'
-	|config=<pre>$Self->{'Frontend::RichText'} =  '1';</pre>	+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeKey15::DefaultSelection
-	{{otrs/ConfigTable	+	|description=Defines the default selection of the indicated free key field for tickets (if more than one option is provided).
-	|key=Frontend::RichTextPath	+	|group=Ticket
-	|description=Defines the URL rich text editor path.	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Web	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeKey15::DefaultSelection'} =  '';</pre>
-	|required=1	+
-	|config=<pre>$Self->{'Frontend::RichTextPath'} =  '<OTRS_CONFIG_Frontend::WebPath>js/thirdparty/ckeditor-3.5.2/';</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeText15
-	{{otrs/ConfigTable	+	|description=Defines the indicated free text field for tickets to add a new ticket attribute.
-	|key=Frontend::RichTextWidth	+	|group=Ticket
-	|description=Defines the width for the rich text editor component. Enter number (pixels) or percent value (relative).	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Web	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeText15'} =  {
-	|required=1	+	'' => '-',
-	|config=<pre>$Self->{'Frontend::RichTextWidth'} =  '620';</pre>	+	'Notebook' => 'Notebook',
		+	'PC' => 'PC',
		+	'Phone' => 'Phone'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeText15::DefaultSelection
-	{{otrs/ConfigTable	+	|description=Defines the default selection of the indicated free text field for tickets (if more than one option is provided).
-	|key=Frontend::RichTextHeight	+	|group=Ticket
-	|description=Defines the =hHeight for the rich text editor component. Enter number (pixels) or percent value (relative).	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Web	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeText15::DefaultSelection'} =  'Notebook';</pre>
-	|required=1	+
-	|config=<pre>$Self->{'Frontend::RichTextHeight'} =  '320';</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeText15::Link
-	{{otrs/ConfigTable	+	|description=Defines the http link for the indicated free text field for tickets (it will be used in every ticket view).
-	|key=Frontend::RichText::DefaultCSS	+	|group=Ticket
-	|description=Defines the default CSS used in rich text editors.	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Web	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeText15::Link'} =  'http://some.example.com/handle?query=$LQData{"TicketFreeText15"}';</pre>
-	|required=1	+
-	|config=<pre>$Self->{'Frontend::RichText::DefaultCSS'} =  'font-family:Geneva,Helvetica,Arial,sans-serif; font-size: 12px;';</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeKey16
-	{{otrs/ConfigTable	+	|description=Defines the indicated free key field for tickets to add a new ticket attribute.
-	|key=DefaultViewNewLine	+	|group=Ticket
-	|description=Automated line break in text messages after x number of chars.	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Web	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeKey16'} =  {
-	|required=1	+	'Product' => 'Product'
-	|config=<pre>$Self->{'DefaultViewNewLine'} =  '90';</pre>	+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeKey16::DefaultSelection
-	{{otrs/ConfigTable	+	|description=Defines the default selection of the indicated free key field for tickets (if more than one option is provided).
-	|key=DefaultPreViewLines	+	|group=Ticket
-	|description=Sets the number of lines that are displayed in the preview of messages (e.g. for tickets in the QueueView).	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Web	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeKey16::DefaultSelection'} =  '';</pre>
-	|required=1	+
-	|config=<pre>$Self->{'DefaultPreViewLines'} =  '18';</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeText16
-	{{otrs/ConfigTable	+	|description=Defines the indicated free text field for tickets to add a new ticket attribute.
-	|key=DefaultViewLines	+	|group=Ticket
-	|description=Sets the number of lines that are displayed in text messages (e.g. ticket lines in the QueueZoom).	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Web	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeText16'} =  {
-	|required=1	+	'' => '-',
-	|config=<pre>$Self->{'DefaultViewLines'} =  '6000';</pre>	+	'Notebook' => 'Notebook',
		+	'PC' => 'PC',
		+	'Phone' => 'Phone'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeText16::DefaultSelection
-	{{otrs/ConfigTable	+	|description=Defines the default selection of the indicated free text field for tickets (if more than one option is provided).
-	|key=Frontend::AnimationEnabled	+	|group=Ticket
-	|description=Turns on the animations used in the GUI. If you have problems with these animations (e.g. performance issues), you can turn them off here.	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Web	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeText16::DefaultSelection'} =  'Notebook';</pre>
-	|required=1	+
-	|config=<pre>$Self->{'Frontend::AnimationEnabled'} =  '1';</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeText16::Link
-	{{otrs/ConfigTable	+	|description=Defines the http link for the indicated free text field for tickets (it will be used in every ticket view).
-	|key=AttachmentDownloadType	+	|group=Ticket
-	|description=Allows choosing between showing the attachments of a ticket in the browser (inline) or just make them downloadable (attachment).	+	|subgroup=Core::TicketFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Web	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeText16::Link'} =  'http://some.example.com/handle?query=$LQData{"TicketFreeText16"}';</pre>
-	|required=1	+
-	|config=<pre>$Self->{'AttachmentDownloadType'} =  'attachment';</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Core::TicketFreeTextDefaultTicket::EventModulePost###TicketFreeFieldDefault
-	{{otrs/ConfigTable	+	|description=Event module registration. For more performance you can define a trigger event (e. g. Event => TicketCreate). This is only possible if all TicketFreeField elements need the same event.
-	|key=WebMaxFileUpload	+	|group=Ticket
-	|description=Defines the maximal size (in bytes) for file uploads via the browser.	+	|subgroup=Core::TicketFreeTextDefault
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Web	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'Ticket::EventModulePost'}->{'TicketFreeFieldDefault'} =  {
-	|required=1	+	'Module' => 'Kernel::System::Ticket::Event::TicketFreeFieldDefault',
-	|config=<pre>$Self->{'WebMaxFileUpload'} =  '16777216';</pre>	+	'Transaction' => '1'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::TicketFreeFieldDefault###Element1
-	{{otrs/ConfigTable	+	|description=|configures a default TicketFreeField setting. "Counter" defines the free text field which should be used, "Key" is the TicketFreeKey, "Value" is the TicketFreeText and "Event" defines the trigger event. Please check the developer manual (http://doc.otrs.org/), chapter "Ticket Event Module".
-	|key=WebUploadCacheModule	+	|group=Ticket
-	|description=Selects the module to handle uploads via the web interface. "DB" stores all uploads in the database, "FS" uses the file system.	+	|subgroup=Core::TicketFreeTextDefault
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Web	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'Ticket::TicketFreeFieldDefault'}->{'Element1'} =  {
-	|required=1	+	'Counter' => '1',
-	|config=<pre>$Self->{'WebUploadCacheModule'} =  'Kernel::System::Web::UploadCache::DB';</pre>	+	'Event' => 'TicketCreate',
		+	'Key' => 'TicketType',
		+	'Value' => 'Default'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::TicketFreeFieldDefault###Element2
-	{{otrs/ConfigTable	+	|description=|configures a default TicketFreeField setting. "Counter" defines the free text field which should be used, "Key" is the TicketFreeKey, "Value" is the TicketFreeText and "Event" defines the trigger event.
-	|key=Frontend::Output::FilterText###AAAURL	+	|group=Ticket
-	|description=Defines the filter that processes the text in the articles, in order to highlight URLs.	+	|subgroup=Core::TicketFreeTextDefault
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Web	+
-	|valid=1	+
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Output::FilterText'}->{'AAAURL'} =  {	+	|config=<pre>$Self->{'Ticket::TicketFreeFieldDefault'}->{'Element2'} =  {
-	'Module' => 'Kernel::Output::HTML::OutputFilterTextURL'	+	'Counter' => '',
		+	'Event' => '',
		+	'Key' => '',
		+	'Value' => ''
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::TicketFreeFieldDefault###Element3
-	{{otrs/ConfigTable	+	|description=|configures a default TicketFreeField setting. "Counter" defines the free text field which should be used, "Key" is the TicketFreeKey, "Value" is the TicketFreeText and "Event" defines the trigger event.
-	|key=Frontend::Themes	+	|group=Ticket
-	|description=Activates the available themes on the system. Value 1 means active, 0 means inactive.	+	|subgroup=Core::TicketFreeTextDefault
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Web	+
-	|valid=1	+
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Themes'} =  {	+	|config=<pre>$Self->{'Ticket::TicketFreeFieldDefault'}->{'Element3'} =  {
-	'Lite' => '0',	+	'Counter' => '',
-	'Standard' => '1'	+	'Event' => '',
		+	'Key' => '',
		+	'Value' => ''
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::TicketFreeFieldDefault###Element4
-	{{otrs/ConfigTable	+	|description=|configures a default TicketFreeField setting. "Counter" defines the free text field which should be used, "Key" is the TicketFreeKey, "Value" is the TicketFreeText and "Event" defines the trigger event.
-	|key=Frontend::Output::FilterText###OutputFilterTextAutoLink	+	|group=Ticket
-	|description=Defines a filter to process the text in the articles, in order to highlight predefined keywords.	+	|subgroup=Core::TicketFreeTextDefault
-	|group=Framework	+
-	|subgroup=Core::Web	+
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Output::FilterText'}->{'OutputFilterTextAutoLink'} =  {	+	|config=<pre>$Self->{'Ticket::TicketFreeFieldDefault'}->{'Element4'} =  {
-	'Module' => 'Kernel::Output::HTML::OutputFilterTextAutoLink'	+	'Counter' => '',
		+	'Event' => '',
		+	'Key' => '',
		+	'Value' => ''
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::TicketFreeFieldDefault###Element5
-	{{otrs/ConfigTable	+	|description=|configures a default TicketFreeField setting. "Counter" defines the free text field which should be used, "Key" is the TicketFreeKey, "Value" is the TicketFreeText and "Event" defines the trigger event.
-	|key=Frontend::Output::OutputFilterTextAutoLink###CVE	+	|group=Ticket
-	|description=Defines a filter for html output to add links behind CVE numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.	+	|subgroup=Core::TicketFreeTextDefault
-	|group=Framework	+
-	|subgroup=Core::Web	+
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Output::OutputFilterTextAutoLink'}->{'CVE'} =  {	+	|config=<pre>$Self->{'Ticket::TicketFreeFieldDefault'}->{'Element5'} =  {
-	'RegExp' => [	+	'Counter' => '',
-	'(CVE|CAN)\\-(\\d{3,4})\\-(\\d{2,6})'	+	'Event' => '',
-	],	+	'Key' => '',
-	'URL1' => {	+	'Value' => ''
-	'Description' => 'Mitre',	+
-	'Image' => 'http://cve.mitre.org/favicon.ico',	+
-	'Target' => '_blank',	+
-	'URL' => 'http://cve.mitre.org/cgi-bin/cvename.cgi?name=<MATCH1>-<MATCH2>-<MATCH3>'	+
-	},	+
-	'URL2' => {	+
-	'Description' => 'Google',	+
-	'Image' => 'http://www.google.de/favicon.ico',	+
-	'Target' => '_blank',	+
-	'URL' => 'http://google.com/search?q=<MATCH1>-<MATCH2>-<MATCH3>'	+
-	},	+
-	'URL3' => {	+
-	'Description' => 'US-CERT NVD',	+
-	'Image' => 'http://nvd.nist.gov/favicon.ico',	+
-	'Target' => '_blank',	+
-	'URL' => 'http://nvd.nist.gov/nvd.cfm?cvename=<MATCH1>-<MATCH2>-<MATCH3>'	+
-	}	+
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::TicketFreeFieldDefault###Element6
-	{{otrs/ConfigTable	+	|description=|configures a default TicketFreeField setting. "Counter" defines the free text field which should be used, "Key" is the TicketFreeKey, "Value" is the TicketFreeText and "Event" defines the trigger event.
-	|key=Frontend::Output::OutputFilterTextAutoLink###Bugtraq	+	|group=Ticket
-	|description=Defines a filter for html output to add links behind bugtraq numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.	+	|subgroup=Core::TicketFreeTextDefault
-	|group=Framework	+
-	|subgroup=Core::Web	+
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Output::OutputFilterTextAutoLink'}->{'Bugtraq'} =  {	+	|config=<pre>$Self->{'Ticket::TicketFreeFieldDefault'}->{'Element6'} =  {
-	'RegExp' => [	+	'Counter' => '',
-	'Bugtraq[\\s\\w\\t]*?ID[\\s\\w\\t]*?:[\\s\\w\\t]*?(\\d{2,8})',	+	'Event' => '',
-	'Bugtraq[\\s\\w\\t]*?ID[\\s\\w\\t]*?(\\d{2,8})',	+	'Key' => '',
-	'Bugtraq[\\s\\w\\t]*?:[\\s\\w\\t]*?(\\d{2,8})',	+	'Value' => ''
-	'Bugtraq[\\s\\w\\t]*?(\\d{2,8})',	+
-	'BID[\\s\\w\\t]*?:[\\s\\w\\t]*?(\\d{2,8})',	+
-	'BID[\\s\\w\\t]*?(\\d{2,8})'	+
-	],	+
-	'URL1' => {	+
-	'Description' => 'Security Focus',	+
-	'Image' => 'http://www.securityfocus.com/favicon.ico',	+
-	'Target' => '_blank',	+
-	'URL' => 'http://www.securityfocus.com/bid/<MATCH1>/info'	+
-	},	+
-	'URL2' => {	+
-	'Description' => 'Google',	+
-	'Image' => 'http://www.google.de/favicon.ico',	+
-	'Target' => '_blank',	+
-	'URL' => 'http://google.com/search?q=<MATCH>'	+
-	}	+
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::TicketFreeFieldDefault###Element7
-	{{otrs/ConfigTable	+	|description=|configures a default TicketFreeField setting. "Counter" defines the free text field which should be used, "Key" is the TicketFreeKey, "Value" is the TicketFreeText and "Event" defines the trigger event.
-	|key=Frontend::Output::OutputFilterTextAutoLink###MSBulletins	+	|group=Ticket
-	|description=Defines a filter for html output to add links behind MSBulletin numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.	+	|subgroup=Core::TicketFreeTextDefault
-	|group=Framework	+
-	|subgroup=Core::Web	+
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Output::OutputFilterTextAutoLink'}->{'MSBulletins'} =  {	+	|config=<pre>$Self->{'Ticket::TicketFreeFieldDefault'}->{'Element7'} =  {
-	'RegExp' => [	+	'Counter' => '',
-	'MS[^A-Za-z]{0,5}(\\d\\d).?(\\d{2,4})'	+	'Event' => '',
-	],	+	'Key' => '',
-	'URL1' => {	+	'Value' => ''
-	'Description' => 'Microsoft Technet',	+
-	'Image' => 'http://www.microsoft.com/favicon.ico',	+
-	'Target' => '_blank',	+
-	'URL' => 'http://www.microsoft.com/technet/security/bulletin/MS<MATCH1>-<MATCH2>.mspx'	+
-	},	+
-	'URL2' => {	+
-	'Description' => 'Google',	+
-	'Image' => 'http://www.google.de/favicon.ico',	+
-	'Target' => '_blank',	+
-	'URL' => 'http://google.com/search?q=MS<MATCH1>-<MATCH2>'	+
-	}	+
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::TicketFreeFieldDefault###Element8
-	{{otrs/ConfigTable	+	|description=|configures a default TicketFreeField setting. "Counter" defines the free text field which should be used, "Key" is the TicketFreeKey, "Value" is the TicketFreeText and "Event" defines the trigger event.
-	|key=Frontend::Output::OutputFilterTextAutoLink###Setting1	+	|group=Ticket
-	|description=Define a filter for html output to add links behind a defined string. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.	+	|subgroup=Core::TicketFreeTextDefault
-	|group=Framework	+
-	|subgroup=Core::Web	+
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Output::OutputFilterTextAutoLink'}->{'Setting1'} =  {	+	|config=<pre>$Self->{'Ticket::TicketFreeFieldDefault'}->{'Element8'} =  {
-	'RegExp' => [	+	'Counter' => '',
-	'RegExp'	+	'Event' => '',
-	],	+	'Key' => '',
-	'URL1' => {	+	'Value' => ''
-	'Description' => 'Description',	+
-	'Image' => 'right-small.png',	+
-	'Target' => '_blank',	+
-	'URL' => 'URL'	+
-	},	+
-	'URL2' => {	+
-	'Description' => 'Description',	+
-	'Image' => 'Image',	+
-	'Target' => '_blank',	+
-	'URL' => 'URL'	+
-	}	+
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::TicketFreeFieldDefault###Element9
-	{{otrs/ConfigTable	+	|description=|configures a default TicketFreeField setting. "Counter" defines the free text field which should be used, "Key" is the TicketFreeKey, "Value" is the TicketFreeText and "Event" defines the trigger event.
-	|key=Frontend::Output::OutputFilterTextAutoLink###Setting2	+	|group=Ticket
-	|description=Defines a filter for html output to add links behind a defined string. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.	+	|subgroup=Core::TicketFreeTextDefault
-	|group=Framework	+
-	|subgroup=Core::Web	+
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Output::OutputFilterTextAutoLink'}->{'Setting2'} =  {	+	|config=<pre>$Self->{'Ticket::TicketFreeFieldDefault'}->{'Element9'} =  {
-	'RegExp' => [	+	'Counter' => '',
-	'RegExp'	+	'Event' => '',
-	],	+	'Key' => '',
-	'URL1' => {	+	'Value' => ''
-	'Description' => 'Description',	+
-	'Image' => 'right-small.png',	+
-	'Target' => '_blank',	+
-	'URL' => 'URL'	+
-	},	+
-	'URL2' => {	+
-	'Description' => 'Description',	+
-	'Image' => 'Image',	+
-	'Target' => '_blank',	+
-	'URL' => 'URL'	+
-	},	+
-	'URL3' => {	+
-	'Description' => 'Description',	+
-	'Image' => 'Image',	+
-	'Target' => '_blank',	+
-	'URL' => 'URL'	+
-	}	+
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::TicketFreeFieldDefault###Element10
-	{{otrs/ConfigTable	+	|description=|configures a default TicketFreeField setting. "Counter" defines the free text field which should be used, "Key" is the TicketFreeKey, "Value" is the TicketFreeText and "Event" defines the trigger event.
-	|key=Loader::Enabled::CSS	+	|group=Ticket
-	|description=If enabled, OTRS will deliver all CSS files in minified form. WARNING: If you turn this off, there will likely be problems in IE 7, because it cannot load more than 32 CSS files.	+	|subgroup=Core::TicketFreeTextDefault
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Web	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'Ticket::TicketFreeFieldDefault'}->{'Element10'} =  {
-	|required=1	+	'Counter' => '',
-	|config=<pre>$Self->{'Loader::Enabled::CSS'} =  '1';</pre>	+	'Event' => '',
		+	'Key' => '',
		+	'Value' => ''
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::TicketFreeFieldDefault###Element11
-	{{otrs/ConfigTable	+	|description=|configures a default TicketFreeField setting. "Counter" defines the free text field which should be used, "Key" is the TicketFreeKey, "Value" is the TicketFreeText and "Event" defines the trigger event.
-	|key=Loader::Enabled::JS	+	|group=Ticket
-	|description=If enabled, OTRS will deliver all JavaScript files in minified form.	+	|subgroup=Core::TicketFreeTextDefault
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Web	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'Ticket::TicketFreeFieldDefault'}->{'Element11'} =  {
-	|required=1	+	'Counter' => '',
-	|config=<pre>$Self->{'Loader::Enabled::JS'} =  '1';</pre>	+	'Event' => '',
		+	'Key' => '',
		+	'Value' => ''
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::TicketFreeFieldDefault###Element12
-	{{otrs/ConfigTable	+	|description=|configures a default TicketFreeField setting. "Counter" defines the free text field which should be used, "Key" is the TicketFreeKey, "Value" is the TicketFreeText and "Event" defines the trigger event.
-	|key=Loader::Agent::CommonCSS###000-Framework	+	|group=Ticket
-	|description=List of CSS files to always be loaded for the agent interface.	+	|subgroup=Core::TicketFreeTextDefault
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Web	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'Ticket::TicketFreeFieldDefault'}->{'Element12'} =  {
-	|required=1	+	'Counter' => '',
-	|config=<pre>$Self->{'Loader::Agent::CommonCSS'}->{'000-Framework'} =  [	+	'Event' => '',
-	'Core.Reset.css',	+	'Key' => '',
-	'Core.Default.css',	+	'Value' => ''
-	'Core.Header.css',	+	};</pre>
-	'Core.OverviewControl.css',	+
-	'Core.OverviewSmall.css',	+
-	'Core.OverviewMedium.css',	+
-	'Core.OverviewLarge.css',	+
-	'Core.Footer.css',	+
-	'Core.PageLayout.css',	+
-	'Core.Form.css',	+
-	'Core.Table.css',	+
-	'Core.Widget.css',	+
-	'Core.WidgetMenu.css',	+
-	'Core.TicketDetail.css',	+
-	'Core.Tooltip.css',	+
-	'Core.Dialog.css',	+
-	'Core.Print.css'	+
-	];</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::TicketFreeFieldDefault###Element13
-	{{otrs/ConfigTable	+	|description=|configures a default TicketFreeField setting. "Counter" defines the free text field which should be used, "Key" is the TicketFreeKey, "Value" is the TicketFreeText and "Event" defines the trigger event.
-	|key=Loader::Agent::CommonCSS::IE7###000-Framework	+	|group=Ticket
-	|description=List of IE7-specific CSS files to always be loaded for the agent interface.	+	|subgroup=Core::TicketFreeTextDefault
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Web	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'Ticket::TicketFreeFieldDefault'}->{'Element13'} =  {
-	|required=1	+	'Counter' => '',
-	|config=<pre>$Self->{'Loader::Agent::CommonCSS::IE7'}->{'000-Framework'} =  [	+	'Event' => '',
-	'Core.Default.IE7.css',	+	'Key' => '',
-	'Core.Header.IE7.css',	+	'Value' => ''
-	'Core.OverviewControl.IE7.css',	+	};</pre>
-	'Core.OverviewSmall.IE7.css',	+
-	'Core.OverviewMedium.IE7.css',	+
-	'Core.OverviewLarge.IE7.css',	+
-	'Core.PageLayout.IE7.css',	+
-	'Core.Form.IE7.css',	+
-	'Core.Widget.IE7.css',	+
-	'Core.WidgetMenu.IE7.css',	+
-	'Core.Tooltip.IE7.css',	+
-	'Core.Dialog.IE7.css',	+
-	'Core.TicketDetail.IE7.css',	+
-	'Core.Table.IE7.css'	+
-	];</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::TicketFreeFieldDefault###Element14
-	{{otrs/ConfigTable	+	|description=|configures a default TicketFreeField setting. "Counter" defines the free text field which should be used, "Key" is the TicketFreeKey, "Value" is the TicketFreeText and "Event" defines the trigger event.
-	|key=Loader::Agent::CommonCSS::IE8###000-Framework	+	|group=Ticket
-	|description=List of IE8-specific CSS files to always be loaded for the agent interface.	+	|subgroup=Core::TicketFreeTextDefault
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Web	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'Ticket::TicketFreeFieldDefault'}->{'Element14'} =  {
-	|required=1	+	'Counter' => '',
-	|config=<pre>$Self->{'Loader::Agent::CommonCSS::IE8'}->{'000-Framework'} =  [	+	'Event' => '',
-	'Core.OverviewSmall.IE8.css'	+	'Key' => '',
-	];</pre>	+	'Value' => ''
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::TicketFreeFieldDefault###Element15
-	{{otrs/ConfigTable	+	|description=|configures a default TicketFreeField setting. "Counter" defines the free text field which should be used, "Key" is the TicketFreeKey, "Value" is the TicketFreeText and "Event" defines the trigger event.
-	|key=Loader::Agent::CommonJS###000-Framework	+	|group=Ticket
-	|description=List of JS files to always be loaded for the agent interface.	+	|subgroup=Core::TicketFreeTextDefault
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Web	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'Ticket::TicketFreeFieldDefault'}->{'Element15'} =  {
-	|required=1	+	'Counter' => '',
-	|config=<pre>$Self->{'Loader::Agent::CommonJS'}->{'000-Framework'} =  [	+	'Event' => '',
-	'thirdparty/json/json2.js',	+	'Key' => '',
-	'thirdparty/jquery-1.5.2/jquery.js',	+	'Value' => ''
-	'thirdparty/jquery-ui-1.8.11/jquery-ui.js',	+	};</pre>
-	'thirdparty/jquery-validate-1.8/jquery.validate.js',	+
-	'thirdparty/stacktrace/stacktrace.js',	+
-	'Core.JavaScriptEnhancements.js',	+
-	'Core.Debug.js',	+
-	'Core.Data.js',	+
-	'Core.Config.js',	+
-	'Core.Exception.js',	+
-	'Core.JSON.js',	+
-	'Core.AJAX.js',	+
-	'Core.UI.js',	+
-	'Core.UI.IE7Fixes.js',	+
-	'Core.UI.Accordion.js',	+
-	'Core.UI.Datepicker.js',	+
-	'Core.UI.Resizable.js',	+
-	'Core.UI.Table.js',	+
-	'Core.UI.Accessibility.js',	+
-	'Core.UI.RichTextEditor.js',	+
-	'Core.UI.Dialog.js',	+
-	'Core.UI.ActionRow.js',	+
-	'Core.UI.Popup.js',	+
-	'Core.Form.js',	+
-	'Core.Form.ErrorTooltips.js',	+
-	'Core.Form.Validate.js',	+
-	'Core.App.js',	+
-	'Core.Agent.js',	+
-	'Core.Agent.Search.js'	+
-	];</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::TicketFreeFieldDefault###Element16
-	{{otrs/ConfigTable	+	|description=|configures a default TicketFreeField setting. "Counter" defines the free text field which should be used, "Key" is the TicketFreeKey, "Value" is the TicketFreeText and "Event" defines the trigger event.
-	|key=Loader::Customer::CommonCSS###000-Framework	+	|group=Ticket
-	|description=List of CSS files to always be loaded for the customer interface.	+	|subgroup=Core::TicketFreeTextDefault
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Web	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'Ticket::TicketFreeFieldDefault'}->{'Element16'} =  {
-	|required=1	+	'Counter' => '',
-	|config=<pre>$Self->{'Loader::Customer::CommonCSS'}->{'000-Framework'} =  [	+	'Event' => '',
-	'Core.Reset.css',	+	'Key' => '',
-	'Core.Default.css',	+	'Value' => ''
-	'Core.Form.css',	+	};</pre>
-	'Core.Dialog.css',	+
-	'Core.Tooltip.css',	+
-	'Core.Login.css',	+
-	'Core.Control.css',	+
-	'Core.Table.css',	+
-	'Core.TicketZoom.css',	+
-	'Core.Print.css'	+
-	];</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Core::TicketFreeTimeTicketFreeTimeKey1
-	{{otrs/ConfigTable	+	|description=Defines the free time key field number 1 for tickets.
-	|key=Loader::Customer::CommonCSS::IE6###000-Framework	+	|group=Ticket
-	|description=List of IE6-specific CSS files to always be loaded for the customer interface.	+	|subgroup=Core::TicketFreeTime
-	|group=Framework	+
-	|subgroup=Core::Web	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'Loader::Customer::CommonCSS::IE6'}->{'000-Framework'} =  [	+	|config=<pre>$Self->{'TicketFreeTimeKey1'} =  'Time1';</pre>
-	'Core.IE6.css',	+
-	'Core.Tooltip.IE6.css'	+
-	];</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeTimeOptional1
-	{{otrs/ConfigTable	+	|description=Defines whether the indicated free time field is optional or not.
-	|key=Loader::Customer::CommonCSS::IE7###000-Framework	+	|group=Ticket
-	|description=List of IE7-specific CSS files to always be loaded for the customer interface.	+	|subgroup=Core::TicketFreeTime
-	|group=Framework	+
-	|subgroup=Core::Web	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'Loader::Customer::CommonCSS::IE7'}->{'000-Framework'} =  [	+	|config=<pre>$Self->{'TicketFreeTimeOptional1'} =  '1';</pre>
-	'Core.IE7.css',	+
-	'Core.Tooltip.IE7.css',	+
-	'Core.Dialog.IE7.css'	+
-	];</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeTimeDiff1
-	{{otrs/ConfigTable	+	|description=Defines the difference from now (in seconds) of the indicated free time field's default value.
-	|key=Loader::Customer::CommonCSS::IE8###000-Framework	+	|group=Ticket
-	|description=List of IE8-specific CSS files to always be loaded for the customer interface.	+	|subgroup=Core::TicketFreeTime
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Web	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeTimeDiff1'} =  '0';</pre>
-	|required=1	+
-	|config=<pre>$Self->{'Loader::Customer::CommonCSS::IE8'}->{'000-Framework'} =  [];</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeTimePeriod1
-	{{otrs/ConfigTable	+	|description=Defines the years (in future and in past) which can get selected in free time field number 1.
-	|key=Loader::Customer::CommonJS###000-Framework	+	|group=Ticket
-	|description=List of JS files to always be loaded for the customer interface.	+	|subgroup=Core::TicketFreeTime
-	|group=Framework	+	|valid=0
-	|subgroup=Core::Web	+	|required=0
		+	|config=<pre>$Self->{'TicketFreeTimePeriod1'} =  {
		+	'YearPeriodFuture' => '5',
		+	'YearPeriodPast' => '5'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=TicketFreeTimeKey2
		+	|description=Defines the free time key field number 2 for tickets.
		+	|group=Ticket
		+	|subgroup=Core::TicketFreeTime
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'Loader::Customer::CommonJS'}->{'000-Framework'} =  [	+	|config=<pre>$Self->{'TicketFreeTimeKey2'} =  'Time2';</pre>
-	'thirdparty/jquery-1.5.2/jquery.js',	+
-	'thirdparty/jquery-validate-1.8/jquery.validate.js',	+
-	'thirdparty/jquery-ui-1.8.11/jquery-ui.js',	+
-	'thirdparty/stacktrace/stacktrace.js',	+
-	'Core.Debug.js',	+
-	'Core.Data.js',	+
-	'Core.Exception.js',	+
-	'Core.App.js',	+
-	'Core.JavaScriptEnhancements.js',	+
-	'Core.Config.js',	+
-	'Core.UI.js',	+
-	'Core.UI.IE7Fixes.js',	+
-	'Core.UI.Accessibility.js',	+
-	'Core.UI.Dialog.js',	+
-	'Core.UI.RichTextEditor.js',	+
-	'Core.UI.Datepicker.js',	+
-	'Core.UI.Popup.js',	+
-	'Core.Form.js',	+
-	'Core.Form.ErrorTooltips.js',	+
-	'Core.Form.Validate.js',	+
-	'Core.Customer.js'	+
-	];</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeTimeOptional2
-	{{otrs/ConfigTable	+	|description=Defines whether the indicated free time field is optional or not.
-	|key=Loader::Agent::DefaultSelectedSkin	+	|group=Ticket
-	|description=The agent skin's InternalName which should be used in the agent interface. Please check the available skins in Frontend::Agent::Skins.	+	|subgroup=Core::TicketFreeTime
-	|group=Framework	+
-	|subgroup=Core::Web	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'Loader::Agent::DefaultSelectedSkin'} =  'default';</pre>	+	|config=<pre>$Self->{'TicketFreeTimeOptional2'} =  '1';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeTimeDiff2
-	{{otrs/ConfigTable	+	|description=Defines the difference from now (in seconds) of the indicated free time field's default value.
-	|key=Loader::Customer::SelectedSkin::HostBased	+	|group=Ticket
-	|description=It is possible to configure different skins, for example to distinguish between diferent customers, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid skin on your system. Please see the example entries for the proper form of the regex.	+	|subgroup=Core::TicketFreeTime
-	|group=Framework	+
-	|subgroup=Core::Web	+
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Loader::Customer::SelectedSkin::HostBased'} =  {	+	|config=<pre>$Self->{'TicketFreeTimeDiff2'} =  '0';</pre>
-	'host1\\.example\\.com' => 'Someskin1',	+
-	'host2\\.example\\.com' => 'Someskin2'	+
-	};</pre>	+
	}}		}}
-		+	{{otrs/Conv
-	=== Core::WebUserAgent ===	+	|key=TicketFreeTimePeriod2
-	{{otrs/ConfigTable	+	|description=Defines the years (in future and in past) which can get selected in free time field number 2.
-	|key=WebUserAgent::Timeout	+	|group=Ticket
-	|description=Sets the timeout (in seconds) for http/ftp downloads.	+	|subgroup=Core::TicketFreeTime
-	|group=Framework	+
-	|subgroup=Core::WebUserAgent	+
-	|valid=1	+
-	|required=1	+
-	|config=<pre>$Self->{'WebUserAgent::Timeout'} =  '15';</pre>	+
-	}}	+
-		+
-		+
-	{{otrs/ConfigTable	+
-	|key=WebUserAgent::Proxy	+
-	|description=Defines the connections for http/ftp, via a proxy.	+
-	|group=Framework	+
-	|subgroup=Core::WebUserAgent	+
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'WebUserAgent::Proxy'} =  'http://proxy.sn.no:8001/';</pre>	+	|config=<pre>$Self->{'TicketFreeTimePeriod2'} =  {
		+	'YearPeriodFuture' => '5',
		+	'YearPeriodPast' => '5'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Crypt::PGP ===	+	|key=TicketFreeTimeKey3
-	{{otrs/ConfigTable	+	|description=Defines the free time key field number 3 for tickets.
-	|key=PGP	+	|group=Ticket
-	|description=Enables PGP support. When PGP support is enabled for signing and securing mail, it is HIGHLY recommended that the web server be run as the OTRS user. Otherwise, there will be problems with the privileges when accessing .gnupg folder.	+	|subgroup=Core::TicketFreeTime
-	|group=Framework	+
-	|subgroup=Crypt::PGP	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'PGP'} =  '0';</pre>	+	|config=<pre>$Self->{'TicketFreeTimeKey3'} =  'Time3';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeTimeOptional3
-	{{otrs/ConfigTable	+	|description=Defines whether the indicated free time field is optional or not.
-	|key=PGP::Bin	+	|group=Ticket
-	|description=Defines the path to PGP binary.	+	|subgroup=Core::TicketFreeTime
-	|group=Framework	+
-	|subgroup=Crypt::PGP	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'PGP::Bin'} =  '/usr/bin/gpg';</pre>	+	|config=<pre>$Self->{'TicketFreeTimeOptional3'} =  '1';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeTimeDiff3
-	{{otrs/ConfigTable	+	|description=Defines the difference from now (in seconds) of the indicated free time field's default value.
-	|key=PGP::Options	+	|group=Ticket
-	|description=Sets the options for PGP binary.	+	|subgroup=Core::TicketFreeTime
-	|group=Framework	+	|valid=0
-	|subgroup=Crypt::PGP	+	|required=0
		+	|config=<pre>$Self->{'TicketFreeTimeDiff3'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=TicketFreeTimePeriod3
		+	|description=Defines the years (in future and in past) which can get selected in free time field number 3.
		+	|group=Ticket
		+	|subgroup=Core::TicketFreeTime
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'TicketFreeTimePeriod3'} =  {
		+	'YearPeriodFuture' => '5',
		+	'YearPeriodPast' => '5'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=TicketFreeTimeKey4
		+	|description=Defines the free time key field number 4 for tickets.
		+	|group=Ticket
		+	|subgroup=Core::TicketFreeTime
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'PGP::Options'} =  '--homedir /opt/otrs/.gnupg/ --batch --no-tty --yes';</pre>	+	|config=<pre>$Self->{'TicketFreeTimeKey4'} =  'Time4';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeTimeOptional4
-	{{otrs/ConfigTable	+	|description=Defines whether the indicated free time field is optional or not.
-	|key=PGP::Key::Password	+	|group=Ticket
-	|description=Sets the password for private PGP key.	+	|subgroup=Core::TicketFreeTime
-	|group=Framework	+
-	|subgroup=Crypt::PGP	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'PGP::Key::Password'} =  {	+	|config=<pre>$Self->{'TicketFreeTimeOptional4'} =  '1';</pre>
-	'488A0B8F' => 'SomePassword',	+
-	'D2DF79FA' => 'SomePassword'	+
-	};</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeTimeDiff4
-	{{otrs/ConfigTable	+	|description=Defines the difference from now (in seconds) of the indicated free time field's default value.
-	|key=PGP::TrustedNetwork	+	|group=Ticket
-	|description=Set this to yes if you trust in all your public and private pgp keys, even if they are not certified with a trusted signature.	+	|subgroup=Core::TicketFreeTime
-	|group=Framework	+	|valid=0
-	|subgroup=Crypt::PGP	+
-	|valid=1	+
	|required=0		|required=0
-	|config=<pre>$Self->{'PGP::TrustedNetwork'} =  '0';</pre>	+	|config=<pre>$Self->{'TicketFreeTimeDiff4'} =  '0';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeTimePeriod4
-	{{otrs/ConfigTable	+	|description=Defines the years (in future and in past) which can get selected in free time field number 4.
-	|key=PGP::Log	+	|group=Ticket
-	|description=Configure your own log text for PGP.	+	|subgroup=Core::TicketFreeTime
-	|group=Framework	+	|valid=0
-	|subgroup=Crypt::PGP	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeTimePeriod4'} =  {
-	|required=1	+	'YearPeriodFuture' => '5',
-	|config=<pre>$Self->{'PGP::Log'} =  {	+	'YearPeriodPast' => '5'
-	'BADSIG' => 'The PGP signature with the keyid has not been verified successfully.',	+
-	'ERRSIG' => 'It was not possible to check the PGP signature, this may be caused by a missing public key or an unsupported algorithm.',	+
-	'EXPKEYSIG' => 'The PGP signature was made by an expired key.',	+
-	'GOODSIG' => 'Good PGP signature.',	+
-	'KEYREVOKED' => 'The PGP signature was made by a revoked key, this could mean that the signature is forged.',	+
-	'NODATA' => 'No valid OpenPGP data found.',	+
-	'NO_PUBKEY' => 'No public key found.',	+
-	'REVKEYSIG' => 'The PGP signature was made by a revoked key, this could mean that the signature is forged.',	+
-	'SIGEXPIRED' => 'The PGP signature is expired.',	+
-	'SIG_ID' => 'Signature data.',	+
-	'TRUST_UNDEFINED' => 'This key is not certified with a trusted signature!.',	+
-	'VALIDSIG' => 'The PGP signature with the keyid is good.'	+
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Crypt::SMIME ===	+	|key=TicketFreeTimeKey5
-	{{otrs/ConfigTable	+	|description=Defines the free time key field number 5 for tickets.
-	|key=SMIME	+	|group=Ticket
-	|description=Enables S/MIME support.	+	|subgroup=Core::TicketFreeTime
-	|group=Framework	+
-	|subgroup=Crypt::SMIME	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'SMIME'} =  '0';</pre>	+	|config=<pre>$Self->{'TicketFreeTimeKey5'} =  'Time5';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeTimeOptional5
-	{{otrs/ConfigTable	+	|description=Defines whether the indicated free time field is optional or not.
-	|key=SMIME::Bin	+	|group=Ticket
-	|description=Defines the path to open ssl binary. It may need a HOME env ($ENV{HOME} = '/var/lib/wwwrun';).	+	|subgroup=Core::TicketFreeTime
-	|group=Framework	+
-	|subgroup=Crypt::SMIME	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'SMIME::Bin'} =  '/usr/bin/openssl';</pre>	+	|config=<pre>$Self->{'TicketFreeTimeOptional5'} =  '1';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeTimeDiff5
-	{{otrs/ConfigTable	+	|description=Defines the difference from now (in seconds) of the indicated free time field's default value.
-	|key=SMIME::CertPath	+	|group=Ticket
-	|description=Specifies the directory where SSL certificates are stored.	+	|subgroup=Core::TicketFreeTime
-	|group=Framework	+	|valid=0
-	|subgroup=Crypt::SMIME	+	|required=0
-	|valid=1	+	|config=<pre>$Self->{'TicketFreeTimeDiff5'} =  '0';</pre>
-	|required=1	+
-	|config=<pre>$Self->{'SMIME::CertPath'} =  '/etc/ssl/certs';</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeTimePeriod5
-	{{otrs/ConfigTable	+	|description=Defines the years (in future and in past) which can get selected in free time field number 5.
-	|key=SMIME::PrivatePath	+	|group=Ticket
-	|description=Specifies the directory where private SSL certificates are stored.	+	|subgroup=Core::TicketFreeTime
-	|group=Framework	+	|valid=0
-	|subgroup=Crypt::SMIME	+	|required=0
		+	|config=<pre>$Self->{'TicketFreeTimePeriod5'} =  {
		+	'YearPeriodFuture' => '5',
		+	'YearPeriodPast' => '5'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=TicketFreeTimeKey6
		+	|description=Defines the free time key field number 6 for tickets.
		+	|group=Ticket
		+	|subgroup=Core::TicketFreeTime
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'SMIME::PrivatePath'} =  '/etc/ssl/private';</pre>	+	|config=<pre>$Self->{'TicketFreeTimeKey6'} =  'Time6';</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Frontend::Admin::AdminCustomerUser ===	+	|key=TicketFreeTimeOptional6
-	{{otrs/ConfigTable	+	|description=Defines whether the indicated free time field is optional or not.
-	|key=AdminCustomerUser::RunInitialWildcardSearch	+	|group=Ticket
-	|description=Runs an initial wildcard search of the existing customer users when accessing the AdminCustomerUser module.	+	|subgroup=Core::TicketFreeTime
-	|group=Framework	+
-	|subgroup=Frontend::Admin::AdminCustomerUser	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'AdminCustomerUser::RunInitialWildcardSearch'} =  '1';</pre>	+	|config=<pre>$Self->{'TicketFreeTimeOptional6'} =  '1';</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Frontend::Admin::ModuleRegistration ===	+	|key=TicketFreeTimeDiff6
-	{{otrs/ConfigTable	+	|description=Defines the difference from now (in seconds) of the indicated free time field's default value.
-	|key=Frontend::Module###Admin	+	|group=Ticket
-	|description=Frontend module registration for the agent interface.	+	|subgroup=Core::TicketFreeTime
-	|group=Framework	+	|valid=0
-	|subgroup=Frontend::Admin::ModuleRegistration	+
-	|valid=1	+
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Module'}->{'Admin'} =  {	+	|config=<pre>$Self->{'TicketFreeTimeDiff6'} =  '0';</pre>
-	'Description' => 'Admin-Area',	+
-	'Group' => [	+
-	'admin'	+
-	],	+
-	'Loader' => {	+
-	'CSS' => [	+
-	'Core.Agent.Admin.css'	+
-	],	+
-	'CSS_IE7' => [	+
-	'Core.Agent.AdminIE7.css'	+
-	],	+
-	'JavaScript' => [	+
-	'Core.Agent.Admin.SysConfig.js'	+
-	]	+
-	},	+
-	'NavBar' => [	+
-	{	+
-	'AccessKey' => 'a',	+
-	'Block' => 'ItemArea',	+
-	'Description' => '',	+
-	'Link' => 'Action=Admin',	+
-	'LinkOption' => '',	+
-	'Name' => 'Admin',	+
-	'NavBar' => 'Admin',	+
-	'Prio' => '10000',	+
-	'Type' => 'Menu'	+
-	}	+
-	],	+
-	'NavBarModule' => {	+
-	'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin'	+
-	},	+
-	'NavBarName' => 'Admin',	+
-	'Title' => ''	+
-	};</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=TicketFreeTimePeriod6
-	{{otrs/ConfigTable	+	|description=Defines the years (in future and in past) which can get selected in free time field number 6.
-	|key=Frontend::Module###AdminInit	+	|group=Ticket
-	|description=Frontend module registration for the agent interface.	+	|subgroup=Core::TicketFreeTime
-	|group=Framework	+	|valid=0
-	|subgroup=Frontend::Admin::ModuleRegistration	+
-	|valid=1	+
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Module'}->{'AdminInit'} =  {	+	|config=<pre>$Self->{'TicketFreeTimePeriod6'} =  {
-	'Description' => 'Admin',	+	'YearPeriodFuture' => '5',
-	'Group' => [	+	'YearPeriodPast' => '5'
-	'admin'	+
-	],	+
-	'NavBarName' => '',	+
-	'Title' => 'Init'	+
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Core::TicketWatcherTicket::Watcher
-	{{otrs/ConfigTable	+	|description=Enables or disables the ticket watcher feature, to keep track of tickets without being the owner nor the responsible.
-	|key=Frontend::Module###AdminUser	+	|group=Ticket
-	|description=Frontend module registration for the agent interface.	+	|subgroup=Core::TicketWatcher
-	|group=Framework	+
-	|subgroup=Frontend::Admin::ModuleRegistration	+
	|valid=1		|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Watcher'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::WatcherGroup
		+	|description=Enables ticket watcher feature only for the listed groups.
		+	|group=Ticket
		+	|subgroup=Core::TicketWatcher
		+	|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Module'}->{'AdminUser'} =  {	+	|config=<pre>$Self->{'Ticket::WatcherGroup'} =  [
-	'Description' => 'Create and manage agents.',	+	'admin',
-	'Group' => [	+	'users'
-	'admin'	+	];</pre>
-	],	+
-	'NavBarModule' => {	+
-	'Block' => 'Agent',	+
-	'Description' => 'Create and manage agents.',	+
-	'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',	+
-	'Name' => 'Agents',	+
-	'Prio' => '100'	+
-	},	+
-	'NavBarName' => 'Admin',	+
-	'Title' => 'Agents'	+
-	};</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Admin::ModuleRegistrationFrontend::Module###AdminQueue
-	{{otrs/ConfigTable	+
-	|key=Frontend::Module###AdminGroup	+
	|description=Frontend module registration for the agent interface.		|description=Frontend module registration for the agent interface.
-	|group=Framework	+	|group=Ticket
	|subgroup=Frontend::Admin::ModuleRegistration		|subgroup=Frontend::Admin::ModuleRegistration
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Module'}->{'AdminGroup'} =  {	+	|config=<pre>$Self->{'Frontend::Module'}->{'AdminQueue'} =  {
	'Description' => 'Admin',		'Description' => 'Admin',
	'Group' => [		'Group' => [
Line 3,842:		Line 2,668:
	],		],
	'NavBarModule' => {		'NavBarModule' => {
-	'Block' => 'Agent',	+	'Block' => 'Queue',
-	'Description' => 'Create and manage groups.',	+	'Description' => 'Create and manage queues.',
	'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',		'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',
-	'Name' => 'Groups',	+	'Name' => 'Queues',
-	'Prio' => '150'	+	'Prio' => '100'
	},		},
	'NavBarName' => 'Admin',		'NavBarName' => 'Admin',
-	'Title' => 'Groups'	+	'Title' => 'Queues'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Module###AdminResponse
-	{{otrs/ConfigTable	+
-	|key=Frontend::Module###AdminUserGroup	+
	|description=Frontend module registration for the agent interface.		|description=Frontend module registration for the agent interface.
-	|group=Framework	+	|group=Ticket
	|subgroup=Frontend::Admin::ModuleRegistration		|subgroup=Frontend::Admin::ModuleRegistration
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Module'}->{'AdminUserGroup'} =  {	+	|config=<pre>$Self->{'Frontend::Module'}->{'AdminResponse'} =  {
	'Description' => 'Admin',		'Description' => 'Admin',
	'Group' => [		'Group' => [
Line 3,867:		Line 2,691:
	],		],
	'NavBarModule' => {		'NavBarModule' => {
-	'Block' => 'Agent',	+	'Block' => 'Queue',
-	'Description' => 'Link agents to groups.',	+	'Description' => 'Create and manage response templates.',
	'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',		'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',
-	'Name' => 'Agents <-> Groups',	+	'Name' => 'Responses',
	'Prio' => '200'		'Prio' => '200'
	},		},
	'NavBarName' => 'Admin',		'NavBarName' => 'Admin',
-	'Title' => 'Agents <-> Groups'	+	'Title' => 'Responses'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Module###AdminQueueResponses
-	{{otrs/ConfigTable	+
-	|key=Frontend::Module###AdminCustomerUser	+
	|description=Frontend module registration for the agent interface.		|description=Frontend module registration for the agent interface.
-	|group=Framework	+	|group=Ticket
	|subgroup=Frontend::Admin::ModuleRegistration		|subgroup=Frontend::Admin::ModuleRegistration
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Module'}->{'AdminCustomerUser'} =  {	+	|config=<pre>$Self->{'Frontend::Module'}->{'AdminQueueResponses'} =  {
-	'Description' => 'Edit Customers',	+	'Description' => 'Admin',
	'Group' => [		'Group' => [
-	'admin',	+	'admin'
-	'users'	+
-	],	+
-	'GroupRo' => [	+
-	''	+
-	],	+
-	'Loader' => {	+
-	'JavaScript' => [	+
-	'Core.Agent.TicketAction.js'	+
-	]	+
-	},	+
-	'NavBar' => [	+
-	{	+
-	'AccessKey' => 'c',	+
-	'Block' => 'ItemArea',	+
-	'Description' => '',	+
-	'Link' => 'Action=AdminCustomerUser;Nav=Agent',	+
-	'LinkOption' => '',	+
-	'Name' => 'Customers',	+
-	'NavBar' => 'Customers',	+
-	'Prio' => '9000',	+
-	'Type' => 'Menu'	+
-	}	+
	],		],
	'NavBarModule' => {		'NavBarModule' => {
-	'Block' => 'Customer',	+	'Block' => 'Queue',
-	'Description' => 'Create and manage customers.',	+	'Description' => 'Link responses to queues.',
	'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',		'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',
-	'Name' => 'Customers',	+	'Name' => 'Responses <-> Queues',
	'Prio' => '300'		'Prio' => '300'
-	},
-	'NavBarName' => 'Customers',
-	'Title' => 'Customers'
-	};</pre>
-	}}
-
-
-	{{otrs/ConfigTable
-	|key=Frontend::Module###AdminCustomerCompany
-	|description=Frontend module registration for the agent interface.
-	|group=Framework
-	|subgroup=Frontend::Admin::ModuleRegistration
-	|valid=1
-	|required=0
-	|config=<pre>$Self->{'Frontend::Module'}->{'AdminCustomerCompany'} =  {
-	'Description' => 'Admin',
-	'Group' => [
-	'admin',
-	'users'
-	],
-	'GroupRo' => [
-	''
-	],
-	'NavBar' => [
-	{
-	'AccessKey' => 'c',
-	'Block' => 'ItemArea',
-	'Description' => '',
-	'Link' => 'Action=AdminCustomerCompany;Nav=Agent',
-	'LinkOption' => '',
-	'Name' => 'Companies',
-	'NavBar' => 'Companies',
-	'Prio' => '9100',
-	'Type' => 'Menu'
-	}
-	],
-	'NavBarModule' => {
-	'Block' => 'Customer',
-	'Description' => 'Create and manage companies.',
-	'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',
-	'Name' => 'Customer Companies',
-	'Prio' => '310'
	},		},
	'NavBarName' => 'Admin',		'NavBarName' => 'Admin',
-	'Title' => 'Customer Companies'	+	'Title' => 'Responses <-> Queues'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Module###AdminAutoResponse
-	{{otrs/ConfigTable	+
-	|key=Frontend::Module###AdminCustomerUserGroup	+
	|description=Frontend module registration for the agent interface.		|description=Frontend module registration for the agent interface.
-	|group=Framework	+	|group=Ticket
	|subgroup=Frontend::Admin::ModuleRegistration		|subgroup=Frontend::Admin::ModuleRegistration
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Module'}->{'AdminCustomerUserGroup'} =  {	+	|config=<pre>$Self->{'Frontend::Module'}->{'AdminAutoResponse'} =  {
	'Description' => 'Admin',		'Description' => 'Admin',
	'Group' => [		'Group' => [
Line 3,981:		Line 2,737:
	],		],
	'NavBarModule' => {		'NavBarModule' => {
-	'Block' => 'Customer',	+	'Block' => 'Queue',
-	'Description' => 'Link customers to groups.',	+	'Description' => 'Create and manage responses that are automatically sent.',
	'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',		'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',
-	'Name' => 'Customers <-> Groups',	+	'Name' => 'Auto Responses',
	'Prio' => '400'		'Prio' => '400'
	},		},
	'NavBarName' => 'Admin',		'NavBarName' => 'Admin',
-	'Title' => 'Customers <-> Groups'	+	'Title' => 'Auto Responses'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Module###AdminQueueAutoResponse
-	{{otrs/ConfigTable	+
-	|key=Frontend::Module###AdminCustomerUserService	+
	|description=Frontend module registration for the agent interface.		|description=Frontend module registration for the agent interface.
-	|group=Framework	+	|group=Ticket
	|subgroup=Frontend::Admin::ModuleRegistration		|subgroup=Frontend::Admin::ModuleRegistration
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Module'}->{'AdminCustomerUserService'} =  {	+	|config=<pre>$Self->{'Frontend::Module'}->{'AdminQueueAutoResponse'} =  {
	'Description' => 'Admin',		'Description' => 'Admin',
	'Group' => [		'Group' => [
Line 4,006:		Line 2,760:
	],		],
	'NavBarModule' => {		'NavBarModule' => {
-	'Block' => 'Customer',	+	'Block' => 'Queue',
-	'Description' => 'Link customers to services.',	+	'Description' => 'Link queues to auto responses.',
	'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',		'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',
-	'Name' => 'Customers <-> Services',	+	'Name' => 'Auto Responses <-> Queues',
	'Prio' => '500'		'Prio' => '500'
	},		},
	'NavBarName' => 'Admin',		'NavBarName' => 'Admin',
-	'Title' => 'Customers <-> Services'	+	'Title' => 'Auto Responses <-> Queues'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Module###AdminAttachment
-	{{otrs/ConfigTable	+
-	|key=Frontend::Module###AdminRole	+
	|description=Frontend module registration for the agent interface.		|description=Frontend module registration for the agent interface.
-	|group=Framework	+	|group=Ticket
	|subgroup=Frontend::Admin::ModuleRegistration		|subgroup=Frontend::Admin::ModuleRegistration
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Module'}->{'AdminRole'} =  {	+	|config=<pre>$Self->{'Frontend::Module'}->{'AdminAttachment'} =  {
	'Description' => 'Admin',		'Description' => 'Admin',
	'Group' => [		'Group' => [
Line 4,031:		Line 2,783:
	],		],
	'NavBarModule' => {		'NavBarModule' => {
-	'Block' => 'Agent',	+	'Block' => 'Queue',
-	'Description' => 'Create and manage roles.',	+	'Description' => 'Create and manage attachments.',
	'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',		'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',
-	'Name' => 'Roles',	+	'Name' => 'Attachments',
	'Prio' => '600'		'Prio' => '600'
	},		},
	'NavBarName' => 'Admin',		'NavBarName' => 'Admin',
-	'Title' => 'Roles'	+	'Title' => 'Attachments'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Module###AdminResponseAttachment
-	{{otrs/ConfigTable	+
-	|key=Frontend::Module###AdminRoleUser	+
	|description=Frontend module registration for the agent interface.		|description=Frontend module registration for the agent interface.
-	|group=Framework	+	|group=Ticket
	|subgroup=Frontend::Admin::ModuleRegistration		|subgroup=Frontend::Admin::ModuleRegistration
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Module'}->{'AdminRoleUser'} =  {	+	|config=<pre>$Self->{'Frontend::Module'}->{'AdminResponseAttachment'} =  {
	'Description' => 'Admin',		'Description' => 'Admin',
	'Group' => [		'Group' => [
Line 4,056:		Line 2,806:
	],		],
	'NavBarModule' => {		'NavBarModule' => {
-	'Block' => 'Agent',	+	'Block' => 'Queue',
-	'Description' => 'Link agents to roles.',	+	'Description' => 'Link attachments to responses templates.',
	'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',		'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',
-	'Name' => 'Agents <-> Roles',	+	'Name' => 'Attachments <-> Responses',
	'Prio' => '700'		'Prio' => '700'
	},		},
	'NavBarName' => 'Admin',		'NavBarName' => 'Admin',
-	'Title' => 'Agents <-> Roles'	+	'Title' => 'Attachments <-> Responses'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Module###AdminSalutation
-	{{otrs/ConfigTable	+
-	|key=Frontend::Module###AdminRoleGroup	+
	|description=Frontend module registration for the agent interface.		|description=Frontend module registration for the agent interface.
-	|group=Framework	+	|group=Ticket
	|subgroup=Frontend::Admin::ModuleRegistration		|subgroup=Frontend::Admin::ModuleRegistration
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Module'}->{'AdminRoleGroup'} =  {	+	|config=<pre>$Self->{'Frontend::Module'}->{'AdminSalutation'} =  {
	'Description' => 'Admin',		'Description' => 'Admin',
	'Group' => [		'Group' => [
Line 4,081:		Line 2,829:
	],		],
	'NavBarModule' => {		'NavBarModule' => {
-	'Block' => 'Agent',	+	'Block' => 'Queue',
-	'Description' => 'Link roles to groups.',	+	'Description' => 'Create and manage salutations.',
	'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',		'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',
-	'Name' => 'Roles <-> Groups',	+	'Name' => 'Salutations',
	'Prio' => '800'		'Prio' => '800'
	},		},
	'NavBarName' => 'Admin',		'NavBarName' => 'Admin',
-	'Title' => 'Roles <-> Groups'	+	'Title' => 'Salutations'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Module###AdminSignature
-	{{otrs/ConfigTable	+
-	|key=Frontend::Module###AdminSMIME	+
	|description=Frontend module registration for the agent interface.		|description=Frontend module registration for the agent interface.
-	|group=Framework	+	|group=Ticket
	|subgroup=Frontend::Admin::ModuleRegistration		|subgroup=Frontend::Admin::ModuleRegistration
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Module'}->{'AdminSMIME'} =  {	+	|config=<pre>$Self->{'Frontend::Module'}->{'AdminSignature'} =  {
	'Description' => 'Admin',		'Description' => 'Admin',
	'Group' => [		'Group' => [
Line 4,106:		Line 2,852:
	],		],
	'NavBarModule' => {		'NavBarModule' => {
-	'Block' => 'Email',	+	'Block' => 'Queue',
-	'Description' => 'Manage S/MIME certificates for email encryption.',	+	'Description' => 'Create and manage signatures.',
	'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',		'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',
-	'Name' => 'S/MIME Certificates',	+	'Name' => 'Signatures',
-	'Prio' => '1100'	+	'Prio' => '900'
	},		},
	'NavBarName' => 'Admin',		'NavBarName' => 'Admin',
-	'Title' => 'S/MIME Management'	+	'Title' => 'Signatures'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Module###AdminSystemAddress
-	{{otrs/ConfigTable	+
-	|key=Frontend::Module###AdminPGP	+
	|description=Frontend module registration for the agent interface.		|description=Frontend module registration for the agent interface.
-	|group=Framework	+	|group=Ticket
	|subgroup=Frontend::Admin::ModuleRegistration		|subgroup=Frontend::Admin::ModuleRegistration
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Module'}->{'AdminPGP'} =  {	+	|config=<pre>$Self->{'Frontend::Module'}->{'AdminSystemAddress'} =  {
	'Description' => 'Admin',		'Description' => 'Admin',
	'Group' => [		'Group' => [
Line 4,132:		Line 2,876:
	'NavBarModule' => {		'NavBarModule' => {
	'Block' => 'Email',		'Block' => 'Email',
-	'Description' => 'Manage PGP keys for email encryption.',	+	'Description' => 'Set sender email addresses for this system.',
	'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',		'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',
-	'Name' => 'PGP Keys',	+	'Name' => 'Email Addresses',
-	'Prio' => '1200'	+	'Prio' => '300'
	},		},
	'NavBarName' => 'Admin',		'NavBarName' => 'Admin',
-	'Title' => 'PGP Key Management'	+	'Title' => 'Email Addresses'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Module###AdminNotification
-	{{otrs/ConfigTable	+
-	|key=Frontend::Module###AdminMailAccount	+
	|description=Frontend module registration for the agent interface.		|description=Frontend module registration for the agent interface.
-	|group=Framework	+	|group=Ticket
	|subgroup=Frontend::Admin::ModuleRegistration		|subgroup=Frontend::Admin::ModuleRegistration
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Module'}->{'AdminMailAccount'} =  {	+	|config=<pre>$Self->{'Frontend::Module'}->{'AdminNotification'} =  {
	'Description' => 'Admin',		'Description' => 'Admin',
	'Group' => [		'Group' => [
Line 4,156:		Line 2,898:
	],		],
	'NavBarModule' => {		'NavBarModule' => {
-	'Block' => 'Email',	+	'Block' => 'Ticket',
-	'Description' => 'Manage POP3 or IMAP accounts to fetch email from.',	+	'Description' => 'Create and manage notifications that are sent to agents.',
	'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',		'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',
-	'Name' => 'PostMaster Mail Accounts',	+	'Name' => 'Agent Notifications',
-	'Prio' => '100'	+	'Prio' => '400'
	},		},
	'NavBarName' => 'Admin',		'NavBarName' => 'Admin',
-	'Title' => 'Mail Accounts'	+	'Title' => 'Agent Notifications'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Module###AdminNotificationEvent
-	{{otrs/ConfigTable	+
-	|key=Frontend::Module###AdminPostMasterFilter	+
	|description=Frontend module registration for the agent interface.		|description=Frontend module registration for the agent interface.
-	|group=Framework	+	|group=Ticket
	|subgroup=Frontend::Admin::ModuleRegistration		|subgroup=Frontend::Admin::ModuleRegistration
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Module'}->{'AdminPostMasterFilter'} =  {	+	|config=<pre>$Self->{'Frontend::Module'}->{'AdminNotificationEvent'} =  {
	'Description' => 'Admin',		'Description' => 'Admin',
	'Group' => [		'Group' => [
Line 4,181:		Line 2,921:
	],		],
	'NavBarModule' => {		'NavBarModule' => {
-	'Block' => 'Email',	+	'Block' => 'Ticket',
-	'Description' => 'Filter incoming emails.',	+	'Description' => 'Create and manage event based notifications.',
	'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',		'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',
-	'Name' => 'PostMaster Filters',	+	'Name' => 'Notifications (Event)',
-	'Prio' => '200'	+	'Prio' => '400'
	},		},
	'NavBarName' => 'Admin',		'NavBarName' => 'Admin',
-	'Title' => 'PostMaster Filters'	+	'Title' => 'Notifications (Event)'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Module###AdminService
-	{{otrs/ConfigTable	+
-	|key=Frontend::Module###AdminEmail	+
	|description=Frontend module registration for the agent interface.		|description=Frontend module registration for the agent interface.
-	|group=Framework	+	|group=Ticket
	|subgroup=Frontend::Admin::ModuleRegistration		|subgroup=Frontend::Admin::ModuleRegistration
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Module'}->{'AdminEmail'} =  {	+	|config=<pre>$Self->{'Frontend::Module'}->{'AdminService'} =  {
	'Description' => 'Admin',		'Description' => 'Admin',
	'Group' => [		'Group' => [
Line 4,206:		Line 2,944:
	],		],
	'NavBarModule' => {		'NavBarModule' => {
-	'Block' => 'System',	+	'Block' => 'Ticket',
-	'Description' => 'Send notifications to users.',	+	'Description' => 'Create and manage services.',
	'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',		'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',
-	'Name' => 'Admin Notification',	+	'Name' => 'Services',
-	'Prio' => '400'	+	'Prio' => '900'
	},		},
	'NavBarName' => 'Admin',		'NavBarName' => 'Admin',
-	'Title' => 'Admin Notification'	+	'Title' => 'Services'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Module###AdminSLA
-	{{otrs/ConfigTable	+
-	|key=Frontend::Module###AdminSession	+
	|description=Frontend module registration for the agent interface.		|description=Frontend module registration for the agent interface.
-	|group=Framework	+	|group=Ticket
	|subgroup=Frontend::Admin::ModuleRegistration		|subgroup=Frontend::Admin::ModuleRegistration
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Module'}->{'AdminSession'} =  {	+	|config=<pre>$Self->{'Frontend::Module'}->{'AdminSLA'} =  {
	'Description' => 'Admin',		'Description' => 'Admin',
	'Group' => [		'Group' => [
Line 4,231:		Line 2,967:
	],		],
	'NavBarModule' => {		'NavBarModule' => {
-	'Block' => 'System',	+	'Block' => 'Ticket',
-	'Description' => 'Manage existing sessions.',	+	'Description' => 'Create and manage Service Level Agreements (SLAs).',
	'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',		'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',
-	'Name' => 'Session Management',	+	'Name' => 'Service Level Agreements',
-	'Prio' => '500'	+	'Prio' => '1000'
	},		},
	'NavBarName' => 'Admin',		'NavBarName' => 'Admin',
-	'Title' => 'Session Management'	+	'Title' => 'Service Level Agreements'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Module###AdminType
-	{{otrs/ConfigTable	+
-	|key=Frontend::Module###AdminPerformanceLog	+
	|description=Frontend module registration for the agent interface.		|description=Frontend module registration for the agent interface.
-	|group=Framework	+	|group=Ticket
	|subgroup=Frontend::Admin::ModuleRegistration		|subgroup=Frontend::Admin::ModuleRegistration
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Module'}->{'AdminPerformanceLog'} =  {	+	|config=<pre>$Self->{'Frontend::Module'}->{'AdminType'} =  {
	'Description' => 'Admin',		'Description' => 'Admin',
	'Group' => [		'Group' => [
	'admin'		'admin'
	],		],
-	'Loader' => {
-	'CSS' => [
-	'Core.Agent.Admin.PerformanceLog.css'
-	]
-	},
	'NavBarModule' => {		'NavBarModule' => {
-	'Block' => 'System',	+	'Block' => 'Ticket',
-	'Description' => 'View performance benchmark results.',	+	'Description' => 'Create and manage ticket types.',
	'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',		'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',
-	'Name' => 'Performance Log',	+	'Name' => 'Types',
-	'Prio' => '550'	+	'Prio' => '700'
	},		},
	'NavBarName' => 'Admin',		'NavBarName' => 'Admin',
-	'Title' => 'Performance Log'	+	'Title' => 'Types'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Module###AdminState
-	{{otrs/ConfigTable	+
-	|key=Frontend::Module###AdminLog	+
	|description=Frontend module registration for the agent interface.		|description=Frontend module registration for the agent interface.
-	|group=Framework	+	|group=Ticket
	|subgroup=Frontend::Admin::ModuleRegistration		|subgroup=Frontend::Admin::ModuleRegistration
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Module'}->{'AdminLog'} =  {	+	|config=<pre>$Self->{'Frontend::Module'}->{'AdminState'} =  {
	'Description' => 'Admin',		'Description' => 'Admin',
	'Group' => [		'Group' => [
Line 4,286:		Line 3,013:
	],		],
	'NavBarModule' => {		'NavBarModule' => {
-	'Block' => 'System',	+	'Block' => 'Ticket',
-	'Description' => 'View system log messages.',	+	'Description' => 'Create and manage ticket states.',
	'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',		'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',
-	'Name' => 'System Log',	+	'Name' => 'States',
-	'Prio' => '600'	+	'Prio' => '800'
	},		},
	'NavBarName' => 'Admin',		'NavBarName' => 'Admin',
-	'Title' => 'System Log'	+	'Title' => 'States'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Module###AdminPriority
-	{{otrs/ConfigTable	+
-	|key=Frontend::Module###AdminSelectBox	+
	|description=Frontend module registration for the agent interface.		|description=Frontend module registration for the agent interface.
-	|group=Framework	+	|group=Ticket
	|subgroup=Frontend::Admin::ModuleRegistration		|subgroup=Frontend::Admin::ModuleRegistration
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Module'}->{'AdminSelectBox'} =  {	+	|config=<pre>$Self->{'Frontend::Module'}->{'AdminPriority'} =  {
	'Description' => 'Admin',		'Description' => 'Admin',
	'Group' => [		'Group' => [
Line 4,311:		Line 3,036:
	],		],
	'NavBarModule' => {		'NavBarModule' => {
-	'Block' => 'System',	+	'Block' => 'Ticket',
-	'Description' => 'Execute SQL statements.',	+	'Description' => 'Create and manage ticket priorities.',
	'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',		'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',
-	'Name' => 'SQL Box',	+	'Name' => 'Priorities',
-	'Prio' => '700'	+	'Prio' => '850'
	},		},
	'NavBarName' => 'Admin',		'NavBarName' => 'Admin',
-	'Title' => 'SQL Box'	+	'Title' => 'Priorities'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Module###AdminGenericAgent
-	{{otrs/ConfigTable	+
-	|key=Frontend::Module###AdminPackageManager	+
	|description=Frontend module registration for the agent interface.		|description=Frontend module registration for the agent interface.
-	|group=Framework	+	|group=Ticket
	|subgroup=Frontend::Admin::ModuleRegistration		|subgroup=Frontend::Admin::ModuleRegistration
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Module'}->{'AdminPackageManager'} =  {	+	|config=<pre>$Self->{'Frontend::Module'}->{'AdminGenericAgent'} =  {
-	'Description' => 'Software Package Manager',	+	'Description' => 'Admin',
	'Group' => [		'Group' => [
	'admin'		'admin'
Line 4,337:		Line 3,060:
	'NavBarModule' => {		'NavBarModule' => {
	'Block' => 'System',		'Block' => 'System',
-	'Description' => 'Update and extend your system with software packages.',	+	'Description' => 'Manage periodic tasks.',
	'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',		'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',
-	'Name' => 'Package Manager',	+	'Name' => 'GenericAgent',
-	'Prio' => '1000'	+	'Prio' => '300'
	},		},
	'NavBarName' => 'Admin',		'NavBarName' => 'Admin',
-	'Title' => 'Package Manager'	+	'Title' => 'GenericAgent'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Frontend::Agent ===	+	|key=Frontend::AgentTicket::Frontend::PendingDiffTime
-	{{otrs/ConfigTable	+	|description=Time in seconds that gets added to the actual time if setting a pending-state (default: 86400 = 1 day).
-	|key=AgentLogo	+	|group=Ticket
-	|description=The logo shown in the header of the agent interface. The URL to the image can be a relative URL to the skin image directory, or a full URL to a remote web server.	+
-	|group=Framework	+
	|subgroup=Frontend::Agent		|subgroup=Frontend::Agent
	|valid=1		|valid=1
-	|required=0	+	|required=1
-	|config=<pre>$Self->{'AgentLogo'} =  {	+	|config=<pre>$Self->{'Ticket::Frontend::PendingDiffTime'} =  '86400';</pre>
-	'StyleHeight' => '67px',	+
-	'StyleRight' => '38px',	+
-	'StyleTop' => '-4px',	+
-	'StyleWidth' => '244px',	+
-	'URL' => 'skins/Agent/default/img/logo_bg.png'	+
-	};</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::ListType
-	{{otrs/ConfigTable	+	|description=Shows existing parent/child queue lists in the system in the form of a tree or a list.
-	|key=AgentLoginLogo	+	|group=Ticket
-	|description=The logo shown on top of the login box of the agent interface. The URL to the image must be relative URL to the skin image directory.	+
-	|group=Framework	+
	|subgroup=Frontend::Agent		|subgroup=Frontend::Agent
-	|valid=0	+	|valid=1
-	|required=0	+	|required=1
-	|config=<pre>$Self->{'AgentLoginLogo'} =  {	+	|config=<pre>$Self->{'Ticket::Frontend::ListType'} =  'tree';</pre>
-	'StyleHeight' => '100px',	+
-	'URL' => 'skins/Agent/default/img/loginlogo_default.png'	+
-	};</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::TextAreaEmail
-	{{otrs/ConfigTable	+	|description=Permitted width for compose email windows.
-	|key=LoginURL	+	|group=Ticket
-	|description=Defines an alternate URL, where the login link refers to.	+
-	|group=Framework	+
	|subgroup=Frontend::Agent		|subgroup=Frontend::Agent
-	|valid=0	+	|valid=1
-	|required=0	+	|required=1
-	|config=<pre>$Self->{'LoginURL'} =  'http://host.example.com/login.html';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::TextAreaEmail'} =  '82';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::TextAreaNote
-	{{otrs/ConfigTable	+	|description=Permitted width for compose note windows.
-	|key=LogoutURL	+	|group=Ticket
-	|description=Defines an alternate URL, where the logout link refers to.	+
-	|group=Framework	+
	|subgroup=Frontend::Agent		|subgroup=Frontend::Agent
-	|valid=0	+	|valid=1
-	|required=0	+	|required=1
-	|config=<pre>$Self->{'LogoutURL'} =  'http://host.example.com/thanks-for-using-otrs.html';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::TextAreaNote'} =  '78';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::CustomerInfoCompose
-	{{otrs/ConfigTable	+	|description=Shows the customer user information (phone and email) in the compose screen.
-	|key=PreApplicationModule###AgentInfo	+	|group=Ticket
-	|description=Defines a useful module to load specific user options or to display news.	+
-	|group=Framework	+
	|subgroup=Frontend::Agent		|subgroup=Frontend::Agent
-	|valid=0	+	|valid=1
-	|required=0	+	|required=1
-	|config=<pre>$Self->{'PreApplicationModule'}->{'AgentInfo'} =  'Kernel::Modules::AgentInfo';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::CustomerInfoCompose'} =  '1';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::CustomerInfoComposeMaxSize
-	{{otrs/ConfigTable	+	|description=Max size (in characters) of the customer information table (phone and email) in the compose screen.
-	|key=InfoKey	+	|group=Ticket
-	|description=Defines the key to be checked with Kernel::Modules::AgentInfo module. If this user preferences key is true, the message is accepted by the system.	+
-	|group=Framework	+
	|subgroup=Frontend::Agent		|subgroup=Frontend::Agent
-	|valid=0	+	|valid=1
-	|required=0	+	|required=1
-	|config=<pre>$Self->{'InfoKey'} =  'wpt22';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::CustomerInfoComposeMaxSize'} =  '22';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::CustomerInfoZoom
-	{{otrs/ConfigTable	+	|description=Shows the customer user's info in the ticket zoom view.
-	|key=InfoFile	+	|group=Ticket
-	|description=File that is displayed in the Kernel::Modules::AgentInfo module, if located under Kernel/Output/HTML/Standard/AgentInfo.dtl.	+
-	|group=Framework	+
	|subgroup=Frontend::Agent		|subgroup=Frontend::Agent
-	|valid=0	+	|valid=1
-	|required=0	+	|required=1
-	|config=<pre>$Self->{'InfoFile'} =  'AgentInfo';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::CustomerInfoZoom'} =  '1';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::CustomerInfoZoomMaxSize
-	{{otrs/ConfigTable	+	|description=Maximum size (in characters) of the customer information table in the ticket zoom view.
-	|key=LostPassword	+	|group=Ticket
-	|description=Activates lost password feature for agents, in the agent interface.	+
-	|group=Framework	+
	|subgroup=Frontend::Agent		|subgroup=Frontend::Agent
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'LostPassword'} =  '1';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::CustomerInfoZoomMaxSize'} =  '22';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::CustomerInfoQueueMaxSize
-	{{otrs/ConfigTable	+	|description=Maximum size (in characters) of the customer info table in the queue view.
-	|key=ShowMotd	+	|group=Ticket
-	|description=Shows the message of the day on login screen of the agent interface.	+
-	|group=Framework	+
	|subgroup=Frontend::Agent		|subgroup=Frontend::Agent
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'ShowMotd'} =  '0';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::CustomerInfoQueueMaxSize'} =  '18';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AccountTime
-	{{otrs/ConfigTable	+	|description=Activates time accounting.
-	|key=NotificationSubjectLostPasswordToken	+	|group=Ticket
-	|description=Defines the subject for notification mails sent to agents, with token about new requested password.	+
-	|group=Framework	+
	|subgroup=Frontend::Agent		|subgroup=Frontend::Agent
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'NotificationSubjectLostPasswordToken'} =  'New OTRS password request';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AccountTime'} =  '1';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::TimeUnits
-	{{otrs/ConfigTable	+	|description=Sets the prefered time units (e.g. work units, hours, minutes).
-	|key=NotificationBodyLostPasswordToken	+	|group=Ticket
-	|description=Defines the body text for notification mails sent to agents, with token about new requested password (after using this link the new password will be sent).	+
-	|group=Framework	+
	|subgroup=Frontend::Agent		|subgroup=Frontend::Agent
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'NotificationBodyLostPasswordToken'} =  'Hi <OTRS_USERFIRSTNAME>,	+	|config=<pre>$Self->{'Ticket::Frontend::TimeUnits'} =  ' (work units)';</pre>
-		+
-	You or someone impersonating you has requested to change your OTRS	+
-	password.	+
-		+
-	If you want to do this, click on the link below. You will receive another email containing the password.	+
-		+
-	<OTRS_CONFIG_HttpType>://<OTRS_CONFIG_FQDN>/<OTRS_CONFIG_ScriptAlias>index.pl?Action=LostPassword;Token=<OTRS_TOKEN>	+
-		+
-	If you did not request a new password, please ignore this email.	+
-	';</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::NeedAccountedTime
-	{{otrs/ConfigTable	+	|description=Defines if time accounting is mandatory in the agent interface.
-	|key=NotificationSubjectLostPassword	+	|group=Ticket
-	|description=Defines the subject for notification mails sent to agents, about new password.	+
-	|group=Framework	+
	|subgroup=Frontend::Agent		|subgroup=Frontend::Agent
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'NotificationSubjectLostPassword'} =  'New OTRS password';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::NeedAccountedTime'} =  '0';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::BulkAccountedTime
-	{{otrs/ConfigTable	+	|description=Defines if time accounting must be set to all tickets in bulk action.
-	|key=NotificationBodyLostPassword	+	|group=Ticket
-	|description=Defines the body text for notification mails sent to agents, about new password (after using this link the new password will be sent).	+
-	|group=Framework	+
	|subgroup=Frontend::Agent		|subgroup=Frontend::Agent
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'NotificationBodyLostPassword'} =  'Hi <OTRS_USERFIRSTNAME>,	+	|config=<pre>$Self->{'Ticket::Frontend::BulkAccountedTime'} =  '1';</pre>
-		+
-		+
-	Here\'s your new OTRS password.	+
-		+
-	New password: <OTRS_NEWPW>	+
-		+
-	You can log in via the following URL:	+
-		+
-	<OTRS_CONFIG_HttpType>://<OTRS_CONFIG_FQDN>/<OTRS_CONFIG_ScriptAlias>index.pl	+
-	';</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::NeedSpellCheck
-	{{otrs/ConfigTable	+	|description=Defines if composed messages have to be spell checked in the agent interface.
-	|key=OpenMainMenuOnHover	+	|group=Ticket
-	|description=If enabled, the first level of the main menu opens on mouse hover (instead of click only).	+
-	|group=Framework	+
	|subgroup=Frontend::Agent		|subgroup=Frontend::Agent
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'OpenMainMenuOnHover'} =  '0';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::NeedSpellCheck'} =  '0';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::NewOwnerSelection
-	{{otrs/ConfigTable	+	|description=Shows an owner selection in phone and email tickets in the agent interface.
-	|key=Loader::Agent::Skin###000-default	+	|group=Ticket
-	|description=Default skin for interface.	+
-	|group=Framework	+
	|subgroup=Frontend::Agent		|subgroup=Frontend::Agent
	|valid=1		|valid=1
-	|required=0	+	|required=1
-	|config=<pre>$Self->{'Loader::Agent::Skin'}->{'000-default'} =  {	+	|config=<pre>$Self->{'Ticket::Frontend::NewOwnerSelection'} =  '1';</pre>
-	'Description' => 'This is the default orange - black skin.',	+
-	'HomePage' => 'www.otrs.org',	+
-	'InternalName' => 'default',	+
-	'VisibleName' => 'Default'	+
-	};</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::NewResponsibleSelection
-	{{otrs/ConfigTable	+	|description=Show a responsible selection in phone and email tickets in the agent interface.
-	|key=Loader::Agent::Skin###001-ivory	+	|group=Ticket
-	|description=Balanced white skin by Felix Niklas.	+
-	|group=Framework	+
	|subgroup=Frontend::Agent		|subgroup=Frontend::Agent
	|valid=1		|valid=1
-	|required=0	+	|required=1
-	|config=<pre>$Self->{'Loader::Agent::Skin'}->{'001-ivory'} =  {	+	|config=<pre>$Self->{'Ticket::Frontend::NewResponsibleSelection'} =  '1';</pre>
-	'Description' => 'Balanced white skin by Felix Niklas',	+
-	'HomePage' => 'www.felixniklas.de',	+
-	'InternalName' => 'ivory',	+
-	'VisibleName' => 'Ivory'	+
-	};</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::NewQueueSelectionType
-	{{otrs/ConfigTable	+	|description=Defines the receipent target of the phone ticket and the sender of the email ticket ("Queue" shows all queues, "SystemAddress" displays all system addresses) in the agent interface.
-	|key=Loader::Agent::Skin###001-slim	+	|group=Ticket
-	|description=Experimental "Slim" skin which tries to save screen space for power users.	+
-	|group=Framework	+
	|subgroup=Frontend::Agent		|subgroup=Frontend::Agent
	|valid=1		|valid=1
-	|required=0	+	|required=1
-	|config=<pre>$Self->{'Loader::Agent::Skin'}->{'001-slim'} =  {	+	|config=<pre>$Self->{'Ticket::Frontend::NewQueueSelectionType'} =  'Queue';</pre>
-	'Description' => 'Experimental "Slim" skin which tries to save screen space for power users.',	+
-	'HomePage' => 'www.otrs.org',	+
-	'InternalName' => 'slim',	+
-	'VisibleName' => 'Slim'	+
-	};</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::NewQueueSelectionString
-	{{otrs/ConfigTable	+	|description=Determines the strings that will be shown as receipent (To:) of the phone ticket and as sender (From:) of the email ticket in the agent interface. For Queue as NewQueueSelectionType "<Queue>" shows the names of the queues and for SystemAddress "<Realname> <<Email>>" shows the name and email of the receipent.
-	|key=Loader::Agent::DefaultSelectedSkin::HostBased	+	|group=Ticket
-	|description=It is possible to configure different skins, for example to distinguish between diferent agents, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid skin on your system. Please see the example entries for the proper form of the regex.	+	|subgroup=Frontend::Agent
-	|group=Framework	+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::NewQueueSelectionString'} =  '<Queue>';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::NewQueueOwnSelection
		+	|description=Determines which options will be valid of the recepient (phone ticket) and the sender (email ticket) in the agent interface.
		+	|group=Ticket
	|subgroup=Frontend::Agent		|subgroup=Frontend::Agent
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Loader::Agent::DefaultSelectedSkin::HostBased'} =  {	+	|config=<pre>$Self->{'Ticket::Frontend::NewQueueOwnSelection'} =  {
-	'host1\\.example\\.com' => 'SomeSkin1',	+	'1' => 'First Queue!',
-	'host2\\.example\\.com' => 'SomeSkin2'	+	'2' => 'Second Queue!'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Frontend::Agent::Dashboard ===	+	|key=Ticket::Frontend::ShowCustomerTickets
-	{{otrs/ConfigTable	+	|description=Shows customer history tickets in AgentTicketPhone, AgentTicketEmail and AgentTicketCustomer.
-	|key=DashboardBackend###0000-ProductNotify	+	|group=Ticket
-	|description=Defines the parameters for the dashboard backend. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" defines the cache expiration period in minutes for the plugin.	+	|subgroup=Frontend::Agent
-	|group=Framework	+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::ShowCustomerTickets'} = '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=NewTicketInNewWindow::Enabled
		+	|description=If enabled, TicketPhone and TicketEmail will be open in new windows.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'NewTicketInNewWindow::Enabled'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=CustomerDBLink
		+	|description=Defines an external link to the database of the customer (e.g. 'http://yourhost/customer.php?CID=$Data{"CustomerID"}' or '').
		+	|group=Ticket
		+	|subgroup=Frontend::Agent
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'CustomerDBLink'} =  '$Env{"CGIHandle"}?Action=AgentTicketCustomer;TicketID=$Data{"TicketID"}';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=CustomerDBLinkTarget
		+	|description=Defines the target attribute in the link to external customer database. E.g. 'target="cdb"'.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'CustomerDBLinkTarget'} =  '';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::CommonObject###QueueObject
		+	|description=Path of the file that stores all the settings for the QueueObject object for the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Frontend::CommonObject'}->{'QueueObject'} =  'Kernel::System::Queue';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::CommonObject###TicketObject
		+	|description=Path of the file that stores all the settings for the TicketObject for the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Frontend::CommonObject'}->{'TicketObject'} =  'Kernel::System::Ticket';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::CommonParam###Action
		+	|description=Defines the default used Frontend-Module if no Action parameter given in the url on the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Frontend::CommonParam'}->{'Action'} =  'AgentDashboard';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::CommonParam###QueueID
		+	|description=Default queue ID used by the system in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Frontend::CommonParam'}->{'QueueID'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::CommonParam###TicketID
		+	|description=Default ticket ID used by the system in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Frontend::CommonParam'}->{'TicketID'} =  '';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Agent::CustomerSearchTicket::Frontend::CustomerSearchAutoComplete###Active
		+	|description=Enables or disables the autocomplete feature for the customer search in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::CustomerSearch
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::CustomerSearchAutoComplete'}->{'Active'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::CustomerSearchAutoComplete###MinQueryLength
		+	|description=Sets the minimum number of characters before autocomplete query is sent.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::CustomerSearch
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::CustomerSearchAutoComplete'}->{'MinQueryLength'} =  '2';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::CustomerSearchAutoComplete###QueryDelay
		+	|description=Delay time between autocomplete queries.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::CustomerSearch
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::CustomerSearchAutoComplete'}->{'QueryDelay'} =  '0.1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::CustomerSearchAutoComplete###TypeAhead
		+	|description=Activates TypeAhead for the autocomplete feature, that enables users to type in whatever speed they desire, without losing any information. Often this means that keystrokes entered will not be displayed on the screen immediately.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::CustomerSearch
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::CustomerSearchAutoComplete'}->{'TypeAhead'} =  'false';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::CustomerSearchAutoComplete###MaxResultsDisplayed
		+	|description=Sets the number of search results to be displayed for the autocomplete feature.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::CustomerSearch
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::CustomerSearchAutoComplete'}->{'MaxResultsDisplayed'} =  '20';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::CustomerSearchAutoComplete::DynamicWidth
		+	|description=Determines if the search results container for the autocomplete feature should adjust its width dynamically.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::CustomerSearch
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::CustomerSearchAutoComplete::DynamicWidth'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Agent::DashboardDashboardBackend###0100-TicketPendingReminder
		+	|description=Parameters for the dashboard backend of the ticket pending reminder overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.
		+	|group=Ticket
	|subgroup=Frontend::Agent::Dashboard		|subgroup=Frontend::Agent::Dashboard
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'DashboardBackend'}->{'0000-ProductNotify'} =  {	+	|config=<pre>$Self->{'DashboardBackend'}->{'0100-TicketPendingReminder'} =  {
		+	'Attributes' => 'TicketPendingTimeOlderMinutes=1;StateType=pending reminder;SortBy=PendingTime;OrderBy=Down;',
	'Block' => 'ContentLarge',		'Block' => 'ContentLarge',
-	'CacheTTLLocal' => '1440',	+	'CacheTTLLocal' => '0.5',
	'Default' => '1',		'Default' => '1',
-	'Description' => 'News about OTRS releases!',	+	'Description' => 'All tickets with a reminder set where the reminder date has been reached',
-	'Group' => 'admin',	+	'Filter' => 'Locked',
-	'Module' => 'Kernel::Output::HTML::DashboardProductNotify',	+	'Group' => '',
-	'Title' => 'Product News',	+	'Limit' => '10',
-	'URL' => 'http://otrs.org/product.xml'	+	'Module' => 'Kernel::Output::HTML::DashboardTicketGeneric',
		+	'Permission' => 'rw',
		+	'Time' => 'UntilTime',
		+	'Title' => 'Reminder Tickets'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=DashboardBackend###0110-TicketEscalation
-	{{otrs/ConfigTable	+	|description=Parameters for the dashboard backend of the ticket escalation overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.
-	|key=DashboardBackend###0400-UserOnline	+	|group=Ticket
-	|description=Defines the parameters for the dashboard backend. "Limit" defines the number of entries displayed by default. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" defines the cache expiration period in minutes for the plugin.	+
-	|group=Framework	+
	|subgroup=Frontend::Agent::Dashboard		|subgroup=Frontend::Agent::Dashboard
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'DashboardBackend'}->{'0400-UserOnline'} =  {	+	|config=<pre>$Self->{'DashboardBackend'}->{'0110-TicketEscalation'} =  {
-	'Block' => 'ContentSmall',	+	'Attributes' => 'TicketEscalationTimeOlderMinutes=1;SortBy=EscalationTime;OrderBy=Down;',
-	'CacheTTLLocal' => '5',	+	'Block' => 'ContentLarge',
-	'Default' => '0',	+	'CacheTTLLocal' => '0.5',
-	'Description' => '',	+	'Default' => '1',
-	'Filter' => 'Agent',	+	'Description' => 'All escalated tickets',
		+	'Filter' => 'All',
	'Group' => '',		'Group' => '',
-	'IdleMinutes' => '60',
	'Limit' => '10',		'Limit' => '10',
-	'Module' => 'Kernel::Output::HTML::DashboardUserOnline',	+	'Module' => 'Kernel::Output::HTML::DashboardTicketGeneric',
-	'ShowEmail' => '1',	+	'Permission' => 'rw',
-	'SortBy' => 'UserLastname',	+	'Time' => 'EscalationTime',
-	'Title' => 'Online'	+	'Title' => 'Escalated Tickets'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=DashboardBackend###0120-TicketNew
-	{{otrs/ConfigTable	+	|description=Parameters for the dashboard backend of the new tickets overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.
-	|key=DashboardBackend###0410-RSS	+	|group=Ticket
-	|description=Defines the parameters for the dashboard backend. "Limit" defines the number of entries displayed by default. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTL" indicates the cache expiration period in minutes for the plugin.	+
-	|group=Framework	+
	|subgroup=Frontend::Agent::Dashboard		|subgroup=Frontend::Agent::Dashboard
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'DashboardBackend'}->{'0410-RSS'} =  {	+	|config=<pre>$Self->{'DashboardBackend'}->{'0120-TicketNew'} =  {
-	'Block' => 'ContentSmall',	+	'Attributes' => 'StateType=new;',
-	'CacheTTL' => '360',	+	'Block' => 'ContentLarge',
		+	'CacheTTLLocal' => '0.5',
	'Default' => '1',		'Default' => '1',
-	'Description' => '',	+	'Description' => 'All new tickets, these tickets have not been worked on yet',
		+	'Filter' => 'All',
	'Group' => '',		'Group' => '',
-	'Limit' => '6',	+	'Limit' => '10',
-	'Module' => 'Kernel::Output::HTML::DashboardRSS',	+	'Module' => 'Kernel::Output::HTML::DashboardTicketGeneric',
-	'Title' => 'OTRS News',	+	'Permission' => 'rw',
-	'URL' => 'http://otrs.org/rss/'	+	'Time' => 'Age',
		+	'Title' => 'New Tickets'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=DashboardBackend###0130-TicketOpen
-	{{otrs/ConfigTable	+	|description=Parameters for the dashboard backend of the ticket pending reminder overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.
-	|key=DashboardBackend###0200-Image	+	|group=Ticket
-	|description=Defines the parameters for the dashboard backend. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTL" indicates the cache expiration period in minutes for the plugin.	+
-	|group=Framework	+
	|subgroup=Frontend::Agent::Dashboard		|subgroup=Frontend::Agent::Dashboard
-	|valid=0	+	|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'DashboardBackend'}->{'0200-Image'} =  {	+	|config=<pre>$Self->{'DashboardBackend'}->{'0130-TicketOpen'} =  {
		+	'Attributes' => 'StateType=open;',
	'Block' => 'ContentLarge',		'Block' => 'ContentLarge',
		+	'CacheTTLLocal' => '0.5',
	'Default' => '1',		'Default' => '1',
-	'Description' => 'Some picture description!',	+	'Description' => 'All open tickets, these tickets have already been worked on, but need a response',
		+	'Filter' => 'All',
	'Group' => '',		'Group' => '',
-	'Height' => '140',	+	'Limit' => '10',
-	'Link' => 'http://otrs.org/',	+	'Module' => 'Kernel::Output::HTML::DashboardTicketGeneric',
-	'LinkTitle' => 'http://otrs.org/',	+	'Permission' => 'rw',
-	'Module' => 'Kernel::Output::HTML::DashboardImage',	+	'Time' => 'Age',
-	'Title' => 'A picture',	+	'Title' => 'Open Tickets / Need to be answered'
-	'URL' => 'http://www.otrs.com/uploads/pics/jointhecommunity_02.jpg',	+
-	'Width' => '198'	+
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=DashboardBackend###0250-TicketStats
-	{{otrs/ConfigTable	+	|description=Parameters for the dashboard backend of the ticket stats of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.
-	|key=DashboardBackend###0210-MOTD	+	|group=Ticket
-	|description=Shows the message of the day (MOTD) in the agent dashboard. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually.	+
-	|group=Framework	+
	|subgroup=Frontend::Agent::Dashboard		|subgroup=Frontend::Agent::Dashboard
-	|valid=0	+	|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'DashboardBackend'}->{'0210-MOTD'} =  {	+	|config=<pre>$Self->{'DashboardBackend'}->{'0250-TicketStats'} =  {
-	'Block' => 'ContentLarge',	+	'Block' => 'ContentSmall',
		+	'CacheTTL' => '30',
		+	'Closed' => '1',
		+	'Created' => '1',
	'Default' => '1',		'Default' => '1',
	'Group' => '',		'Group' => '',
-	'Module' => 'Kernel::Output::HTML::DashboardMOTD',	+	'Module' => 'Kernel::Output::HTML::DashboardTicketStatsGeneric',
-	'Title' => 'Message of the Day'	+	'Permission' => 'rw',
		+	'Title' => '7 Day Stats'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=DashboardBackend###0260-TicketCalendar
-	{{otrs/ConfigTable	+	|description=Parameters for the dashboard backend of the ticket calendar of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.
-	|key=DashboardBackend###0300-IFrame	+	|group=Ticket
-	|description=Defines the parameters for the dashboard backend. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTL" indicates the cache expiration period in minutes for the plugin.	+
-	|group=Framework	+
	|subgroup=Frontend::Agent::Dashboard		|subgroup=Frontend::Agent::Dashboard
-	|valid=0	+	|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'DashboardBackend'}->{'0300-IFrame'} =  {	+	|config=<pre>$Self->{'DashboardBackend'}->{'0260-TicketCalendar'} =  {
-	'Align' => 'left',	+	'Block' => 'ContentSmall',
-	'Block' => 'ContentLarge',	+	'CacheTTL' => '2',
	'Default' => '1',		'Default' => '1',
-	'Description' => 'Some description!',
-	'Frameborder' => '1',
	'Group' => '',		'Group' => '',
-	'Height' => '800',	+	'Limit' => '6',
-	'Link' => 'http://otrs.org/',	+	'Module' => 'Kernel::Output::HTML::DashboardCalendar',
-	'LinkTitle' => 'OTRS.org/',	+	'OwnerOnly' => '',
-	'Marginheight' => '5',	+	'Permission' => 'rw',
-	'Marginwidth' => '5',	+	'Title' => 'Upcoming Events'
-	'Module' => 'Kernel::Output::HTML::DashboardIFrame',	+
-	'Scrolling' => 'auto',	+
-	'Title' => 'A Website',	+
-	'URL' => 'http://www.otrs.org/',	+
-	'Width' => '1024'	+
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Frontend::Agent::ModuleMetaHead ===	+	|key=Frontend::Agent::ModuleMetaHeadFrontend::HeaderMetaModule###2-TicketSearch
-	{{otrs/ConfigTable	+	|description=Module to generate html OpenSearch profile for short ticket search in the agent interface.
-	|key=Frontend::HeaderMetaModule###100-Refresh	+	|group=Ticket
-	|description=Defines the module to generate html refresh headers of html sites.	+
-	|group=Framework	+
	|subgroup=Frontend::Agent::ModuleMetaHead		|subgroup=Frontend::Agent::ModuleMetaHead
	|valid=1		|valid=1
-	|required=1	+	|required=0
-	|config=<pre>$Self->{'Frontend::HeaderMetaModule'}->{'100-Refresh'} =  {	+	|config=<pre>$Self->{'Frontend::HeaderMetaModule'}->{'2-TicketSearch'} =  {
-	'Module' => 'Kernel::Output::HTML::HeaderMetaRefresh'	+	'Action' => 'AgentTicketSearch',
		+	'Module' => 'Kernel::Output::HTML::HeaderMetaTicketSearch'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Frontend::Agent::ModuleNotify ===	+	|key=Frontend::Agent::ModuleNotifyFrontend::NotifyModule###5-Ticket::TicketEscalation
-	{{otrs/ConfigTable	+	|description=Module to show notifications and escalations (ShownMax: max. shown escalations, EscalationInMinutes: Show ticket which will escalation in, CacheTime: Cache of calculated escalations in seconds).
-	|key=Frontend::NotifyModule###100-CharsetCheck	+	|group=Ticket
-	|description=Module to inform agents, via the agent interface, about the used charset. A notification is displayed, if the default charset is not used, e.g. in tickets.	+
-	|group=Framework	+
	|subgroup=Frontend::Agent::ModuleNotify		|subgroup=Frontend::Agent::ModuleNotify
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Frontend::NotifyModule'}->{'5-Ticket::TicketEscalation'} =  {
		+	'CacheTime' => '40',
		+	'EscalationInMinutes' => '120',
		+	'Module' => 'Kernel::Output::HTML::NotificationAgentTicketEscalation',
		+	'ShownMax' => '25'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Agent::ModuleRegistrationFrontend::Module###AgentTicketQueue
		+	|description=Frontend module registration for the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::ModuleRegistration
	|valid=1		|valid=1
-	|required=1	+	|required=0
-	|config=<pre>$Self->{'Frontend::NotifyModule'}->{'100-CharsetCheck'} =  {	+	|config=<pre>$Self->{'Frontend::Module'}->{'AgentTicketQueue'} =  {
-	'Module' => 'Kernel::Output::HTML::NotificationCharsetCheck'	+	'Description' => 'Overview of all open Tickets',
		+	'Loader' => {
		+	'CSS' => [
		+	'Core.AgentTicketQueue.css'
		+	]
		+	},
		+	'NavBar' => [
		+	{
		+	'AccessKey' => 'o',
		+	'Block' => '',
		+	'Description' => 'Overview of all open Tickets',
		+	'Link' => 'Action=AgentTicketQueue',
		+	'LinkOption' => '',
		+	'Name' => 'Queue view',
		+	'NavBar' => 'Ticket',
		+	'Prio' => '100',
		+	'Type' => ''
		+	},
		+	{
		+	'AccessKey' => 't',
		+	'Block' => 'ItemArea',
		+	'Description' => '',
		+	'Link' => 'Action=AgentTicketQueue',
		+	'LinkOption' => '',
		+	'Name' => 'Tickets',
		+	'NavBar' => 'Ticket',
		+	'Prio' => '200',
		+	'Type' => 'Menu'
		+	}
		+	],
		+	'NavBarName' => 'Ticket',
		+	'Title' => 'QueueView'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Module###AgentTicketPhone
-	{{otrs/ConfigTable	+	|description=Frontend module registration for the agent interface.
-	|key=Frontend::NotifyModule###200-UID-Check	+	|group=Ticket
-	|description=Defines the module to display a notification in the agent interface, if the system is used by the admin user (normally you shouldn't work as admin).	+	|subgroup=Frontend::Agent::ModuleRegistration
-	|group=Framework	+
-	|subgroup=Frontend::Agent::ModuleNotify	+
	|valid=1		|valid=1
-	|required=1	+	|required=0
-	|config=<pre>$Self->{'Frontend::NotifyModule'}->{'200-UID-Check'} =  {	+	|config=<pre>$Self->{'Frontend::Module'}->{'AgentTicketPhone'} =  {
-	'Module' => 'Kernel::Output::HTML::NotificationUIDCheck'	+	'Description' => 'Create new phone picket',
		+	'Loader' => {
		+	'JavaScript' => [
		+	'Core.Agent.CustomerSearch.js',
		+	'Core.Agent.TicketAction.js'
		+	]
		+	},
		+	'NavBar' => [
		+	{
		+	'AccessKey' => 'n',
		+	'Block' => '',
		+	'Description' => 'Create new phone ticket (inbound)',
		+	'Link' => 'Action=AgentTicketPhone',
		+	'LinkOption' => '',
		+	'Name' => 'New phone ticket',
		+	'NavBar' => 'Ticket',
		+	'Prio' => '200',
		+	'Type' => ''
		+	}
		+	],
		+	'NavBarName' => 'Ticket',
		+	'Title' => 'New phone ticket'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Module###AgentTicketPhoneOutbound
-	{{otrs/ConfigTable	+	|description=Frontend module registration for the agent interface.
-	|key=Frontend::NotifyModule###300-ShowAgentOnline	+	|group=Ticket
-	|description=Defines the module that shows all the currently logged in agents in the agent interface.	+	|subgroup=Frontend::Agent::ModuleRegistration
-	|group=Framework	+	|valid=1
-	|subgroup=Frontend::Agent::ModuleNotify	+
-	|valid=0	+
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::NotifyModule'}->{'300-ShowAgentOnline'} =  {	+	|config=<pre>$Self->{'Frontend::Module'}->{'AgentTicketPhoneOutbound'} =  {
-	'IdleMinutes' => '60',	+	'Description' => 'Phone Call',
-	'Module' => 'Kernel::Output::HTML::NotificationAgentOnline',	+	'Loader' => {
-	'ShowEmail' => '1'	+	'JavaScript' => [
		+	'Core.Agent.TicketAction.js'
		+	]
		+	},
		+	'NavBarName' => 'Ticket',
		+	'Title' => 'Phone-Ticket'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Module###AgentTicketEmail
-	{{otrs/ConfigTable	+	|description=Frontend module registration for the agent interface.
-	|key=Frontend::NotifyModule###400-ShowCustomerOnline	+	|group=Ticket
-	|description=Defines the module that shows all the currently loged in customers in the agent interface.	+	|subgroup=Frontend::Agent::ModuleRegistration
-	|group=Framework	+	|valid=1
-	|subgroup=Frontend::Agent::ModuleNotify	+
-	|valid=0	+
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::NotifyModule'}->{'400-ShowCustomerOnline'} =  {	+	|config=<pre>$Self->{'Frontend::Module'}->{'AgentTicketEmail'} =  {
-	'IdleMinutes' => '60',	+	'Description' => 'Create new email ticket',
-	'Module' => 'Kernel::Output::HTML::NotificationCustomerOnline',	+	'Loader' => {
-	'ShowEmail' => '1'	+	'JavaScript' => [
		+	'Core.Agent.CustomerSearch.js',
		+	'Core.Agent.TicketAction.js'
		+	]
		+	},
		+	'NavBar' => [
		+	{
		+	'AccessKey' => 'e',
		+	'Block' => '',
		+	'Description' => 'Create new email ticket and send this out (outbound)',
		+	'Link' => 'Action=AgentTicketEmail',
		+	'LinkOption' => '',
		+	'Name' => 'New email ticket',
		+	'NavBar' => 'Ticket',
		+	'Prio' => '210',
		+	'Type' => ''
		+	}
		+	],
		+	'NavBarName' => 'Ticket',
		+	'Title' => 'New email ticket'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Module###AgentTicketSearch
-	{{otrs/ConfigTable	+	|description=Frontend module registration for the agent interface.
-	|key=Frontend::NotifyModule###900-Generic	+	|group=Ticket
-	|description=Defines the module that shows a generic notify in the agent interface.	+	|subgroup=Frontend::Agent::ModuleRegistration
-	|group=Framework	+	|valid=1
-	|subgroup=Frontend::Agent::ModuleNotify	+
-	|valid=0	+
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::NotifyModule'}->{'900-Generic'} =  {	+	|config=<pre>$Self->{'Frontend::Module'}->{'AgentTicketSearch'} =  {
-	'File' => '<OTRS_CONFIG_Home>/var/notify.txt',	+	'Description' => 'Search Ticket',
-	'Link' => 'http://www.otrs.com',	+	'NavBar' => [
-	'Module' => 'Kernel::Output::HTML::NotificationGeneric',	+	{
-	'Priority' => 'Warning',	+	'AccessKey' => 's',
-	'Text' => 'The OTRS Website'	+	'Block' => '',
		+	'Description' => 'Search Tickets',
		+	'Link' => 'Action=AgentTicketSearch',
		+	'LinkOption' => 'onclick="window.setTimeout(function(){Core.Agent.Search.OpenSearchDialog(\'AgentTicketSearch\');}, 0); return false;"',
		+	'Name' => 'Search',
		+	'NavBar' => 'Ticket',
		+	'Prio' => '300',
		+	'Type' => ''
		+	}
		+	],
		+	'NavBarName' => 'Ticket',
		+	'Title' => 'Search'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Frontend::Agent::ModuleRegistration ===	+	|key=Frontend::Module###AgentTicketMailbox
-	{{otrs/ConfigTable	+
-	|key=Frontend::Module###Logout	+
	|description=Frontend module registration for the agent interface.		|description=Frontend module registration for the agent interface.
-	|group=Framework	+	|group=Ticket
	|subgroup=Frontend::Agent::ModuleRegistration		|subgroup=Frontend::Agent::ModuleRegistration
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Module'}->{'Logout'} =  {	+	|config=<pre>$Self->{'Frontend::Module'}->{'AgentTicketMailbox'} =  {
-	'Description' => 'Logout',	+	'Description' => 'compat module for AgentTicketMailbox to AgentTicketLockedView',
-	'NavBarName' => '',	+	'NavBarName' => 'Ticket',
	'Title' => ''		'Title' => ''
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Module###AgentTicketLockedView
-	{{otrs/ConfigTable	+
-	|key=Frontend::Module###AgentDashboard	+
	|description=Frontend module registration for the agent interface.		|description=Frontend module registration for the agent interface.
-	|group=Framework	+	|group=Ticket
	|subgroup=Frontend::Agent::ModuleRegistration		|subgroup=Frontend::Agent::ModuleRegistration
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Module'}->{'AgentDashboard'} =  {	+	|config=<pre>$Self->{'Frontend::Module'}->{'AgentTicketLockedView'} =  {
-	'Description' => 'Agent Dashboard',	+	'Description' => 'Locked Tickets',
-	'Loader' => {	+	'NavBarName' => 'Ticket',
-	'JavaScript' => [	+	'Title' => 'Locked Tickets'
-	'thirdparty/flot-0.7/excanvas.js',	+	};</pre>
-	'thirdparty/flot-0.7/jquery.flot.js',	+	}}
-	'Core.UI.Chart.js',	+	{{otrs/Conv
-	'Core.UI.DnD.js',	+	|key=Frontend::Module###AgentTicketResponsibleView
-	'Core.Agent.Dashboard.js'	+	|description=Frontend module registration for the agent interface.
-	]	+	|group=Ticket
-	},	+	|subgroup=Frontend::Agent::ModuleRegistration
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Frontend::Module'}->{'AgentTicketResponsibleView'} =  {
		+	'Description' => 'Responsible Tickets',
		+	'NavBarName' => 'Ticket',
		+	'Title' => 'Responsible Tickets'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Module###AgentTicketWatchView
		+	|description=Frontend module registration for the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::ModuleRegistration
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Frontend::Module'}->{'AgentTicketWatchView'} =  {
		+	'Description' => 'Watched Tickets',
		+	'NavBarName' => 'Ticket',
		+	'Title' => 'Watched Tickets'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Module###AgentCustomerSearch
		+	|description=Frontend module registration for the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::ModuleRegistration
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Frontend::Module'}->{'AgentCustomerSearch'} =  {
		+	'Description' => 'AgentCustomerSearch',
		+	'NavBarName' => 'Ticket',
		+	'Title' => 'AgentCustomerSearch'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Module###AgentTicketStatusView
		+	|description=Frontend module registration for the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::ModuleRegistration
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Frontend::Module'}->{'AgentTicketStatusView'} =  {
		+	'Description' => 'Overview of all open tickets',
	'NavBar' => [		'NavBar' => [
	{		{
-	'AccessKey' => 'd',	+	'AccessKey' => 'v',
-	'Block' => 'ItemArea',	+	'Block' => '',
-	'Description' => '',	+	'Description' => 'Overview of all open Tickets.',
-	'Link' => 'Action=AgentDashboard',	+	'Link' => 'Action=AgentTicketStatusView',
	'LinkOption' => '',		'LinkOption' => '',
-	'Name' => 'Dashboard',	+	'Name' => 'Status view',
-	'NavBar' => 'Dashboard',	+	'NavBar' => 'Ticket',
-	'Prio' => '50',	+	'Prio' => '110',
-	'Type' => 'Menu'	+	'Type' => ''
	}		}
	],		],
-	'NavBarName' => 'Dashboard',	+	'NavBarName' => 'Ticket',
		+	'Title' => 'Status view'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Module###AgentTicketEscalationView
		+	|description=Frontend module registration for the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::ModuleRegistration
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Frontend::Module'}->{'AgentTicketEscalationView'} =  {
		+	'Description' => 'Overview of all escalated tickets',
		+	'NavBar' => [
		+	{
		+	'AccessKey' => 'e',
		+	'Block' => '',
		+	'Description' => 'Overview Escalated Tickets',
		+	'Link' => 'Action=AgentTicketEscalationView',
		+	'LinkOption' => '',
		+	'Name' => 'Escalation view',
		+	'NavBar' => 'Ticket',
		+	'Prio' => '120',
		+	'Type' => ''
		+	}
		+	],
		+	'NavBarName' => 'Ticket',
		+	'Title' => 'Escalation view'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Module###AgentZoom
		+	|description=Frontend module registration for the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::ModuleRegistration
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Frontend::Module'}->{'AgentZoom'} =  {
		+	'Description' => 'compat module for AgentZoom to AgentTicketZoom',
		+	'NavBarName' => 'Ticket',
	'Title' => ''		'Title' => ''
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Module###AgentTicketZoom
-	{{otrs/ConfigTable	+
-	|key=Frontend::Module###AgentPreferences	+
	|description=Frontend module registration for the agent interface.		|description=Frontend module registration for the agent interface.
-	|group=Framework	+	|group=Ticket
	|subgroup=Frontend::Agent::ModuleRegistration		|subgroup=Frontend::Agent::ModuleRegistration
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Module'}->{'AgentPreferences'} =  {	+	|config=<pre>$Self->{'Frontend::Module'}->{'AgentTicketZoom'} =  {
-	'Description' => 'Agent Preferences',	+	'Description' => 'Ticket Zoom',
-	'NavBarName' => 'Preferences',	+	'Loader' => {
		+	'JavaScript' => [
		+	'thirdparty/jquery-tablesorter-2.0.5/jquery.tablesorter.js',
		+	'Core.UI.Table.Sort.js',
		+	'Core.Agent.TicketZoom.js'
		+	]
		+	},
		+	'NavBarName' => 'Ticket',
		+	'Title' => 'Zoom'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Module###AgentTicketAttachment
		+	|description=Frontend module registration for the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::ModuleRegistration
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Frontend::Module'}->{'AgentTicketAttachment'} =  {
		+	'Description' => 'To download attachments',
		+	'NavBarName' => 'Ticket',
	'Title' => ''		'Title' => ''
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Module###AgentTicketPlain
-	{{otrs/ConfigTable	+
-	|key=Frontend::Module###PictureUpload	+
	|description=Frontend module registration for the agent interface.		|description=Frontend module registration for the agent interface.
-	|group=Framework	+	|group=Ticket
	|subgroup=Frontend::Agent::ModuleRegistration		|subgroup=Frontend::Agent::ModuleRegistration
	|valid=1		|valid=1
-	|required=1	+	|required=0
-	|config=<pre>$Self->{'Frontend::Module'}->{'PictureUpload'} =  {	+	|config=<pre>$Self->{'Frontend::Module'}->{'AgentTicketPlain'} =  {
-	'Description' => 'Picture upload module',	+	'Description' => 'Ticket plain view of an email',
	'NavBarName' => 'Ticket',		'NavBarName' => 'Ticket',
-	'Title' => 'Picture-Upload'	+	'Title' => 'Plain'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Module###AgentTicketNote
-	{{otrs/ConfigTable	+
-	|key=Frontend::Module###AgentSpelling	+
	|description=Frontend module registration for the agent interface.		|description=Frontend module registration for the agent interface.
-	|group=Framework	+	|group=Ticket
	|subgroup=Frontend::Agent::ModuleRegistration		|subgroup=Frontend::Agent::ModuleRegistration
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Module'}->{'AgentSpelling'} =  {	+	|config=<pre>$Self->{'Frontend::Module'}->{'AgentTicketNote'} =  {
-	'Description' => 'Spell checker',	+	'Description' => 'Ticket Note',
	'Loader' => {		'Loader' => {
	'JavaScript' => [		'JavaScript' => [
Line 4,908:		Line 3,870:
	]		]
	},		},
-	'NavBarName' => '',	+	'NavBarName' => 'Ticket',
-	'Title' => 'Spell Checker'	+	'Title' => 'Note'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Module###AgentTicketMerge
-	{{otrs/ConfigTable	+
-	|key=Frontend::Module###SpellingInline	+
	|description=Frontend module registration for the agent interface.		|description=Frontend module registration for the agent interface.
-	|group=Framework	+	|group=Ticket
	|subgroup=Frontend::Agent::ModuleRegistration		|subgroup=Frontend::Agent::ModuleRegistration
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Module'}->{'SpellingInline'} =  {	+	|config=<pre>$Self->{'Frontend::Module'}->{'AgentTicketMerge'} =  {
-	'Description' => 'Spell checker',	+	'Description' => 'Ticket Merge',
-	'NavBarName' => '',	+	'NavBarName' => 'Ticket',
-	'Title' => 'Spell Checker'	+	'Title' => 'Merge'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Module###AgentTicketPending
-	{{otrs/ConfigTable	+
-	|key=Frontend::Module###AgentBook	+
	|description=Frontend module registration for the agent interface.		|description=Frontend module registration for the agent interface.
-	|group=Framework	+	|group=Ticket
	|subgroup=Frontend::Agent::ModuleRegistration		|subgroup=Frontend::Agent::ModuleRegistration
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Module'}->{'AgentBook'} =  {	+	|config=<pre>$Self->{'Frontend::Module'}->{'AgentTicketPending'} =  {
-	'Description' => 'Address book of CustomerUser sources',	+	'Description' => 'Ticket Pending',
	'Loader' => {		'Loader' => {
	'JavaScript' => [		'JavaScript' => [
Line 4,943:		Line 3,901:
	]		]
	},		},
-	'NavBarName' => '',	+	'NavBarName' => 'Ticket',
-	'Title' => 'Address Book'	+	'Title' => 'Pending'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Module###AgentTicketWatcher
-	{{otrs/ConfigTable	+
-	|key=Frontend::Module###AgentLinkObject	+
	|description=Frontend module registration for the agent interface.		|description=Frontend module registration for the agent interface.
-	|group=Framework	+	|group=Ticket
	|subgroup=Frontend::Agent::ModuleRegistration		|subgroup=Frontend::Agent::ModuleRegistration
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Module'}->{'AgentLinkObject'} =  {	+	|config=<pre>$Self->{'Frontend::Module'}->{'AgentTicketWatcher'} =  {
-	'Description' => 'Link Object',	+	'Description' => 'A TicketWatcher Module',
-	'NavBarName' => '',	+	'NavBarName' => 'Ticket-Watcher',
-	'Title' => 'Link Object'	+	'Title' => 'Ticket-Watcher'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Module###AgentTicketPriority
-	{{otrs/ConfigTable	+
-	|key=Frontend::Module###AgentInfo	+
	|description=Frontend module registration for the agent interface.		|description=Frontend module registration for the agent interface.
-	|group=Framework	+	|group=Ticket
	|subgroup=Frontend::Agent::ModuleRegistration		|subgroup=Frontend::Agent::ModuleRegistration
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Module'}->{'AgentInfo'} =  {	+	|config=<pre>$Self->{'Frontend::Module'}->{'AgentTicketPriority'} =  {
-	'Description' => 'Generic Info module',	+	'Description' => 'Ticket Priority',
-	'NavBarName' => '',	+	'Loader' => {
-	'Title' => 'Info'	+	'JavaScript' => [
		+	'Core.Agent.TicketAction.js'
		+	]
		+	},
		+	'NavBarName' => 'Ticket',
		+	'Title' => 'Priority'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Module###AgentTicketLock
-	{{otrs/ConfigTable	+
-	|key=Frontend::Module###AgentSearch	+
	|description=Frontend module registration for the agent interface.		|description=Frontend module registration for the agent interface.
-	|group=Framework	+	|group=Ticket
	|subgroup=Frontend::Agent::ModuleRegistration		|subgroup=Frontend::Agent::ModuleRegistration
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Module'}->{'AgentSearch'} =  {	+	|config=<pre>$Self->{'Frontend::Module'}->{'AgentTicketLock'} =  {
-	'Description' => 'Global Search Module',	+	'Description' => 'Ticket Lock',
-	'NavBarName' => '',	+	'NavBarName' => 'Ticket',
-	'Title' => 'Search'	+	'Title' => 'Lock'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Module###AgentTicketMove
-	{{otrs/ConfigTable	+	|description=Frontend module registration for the agent interface.
-	|key=CustomerFrontend::Module###SpellingInline	+	|group=Ticket
-	|description=Frontend module registration for the customer interface.	+
-	|group=Framework	+
	|subgroup=Frontend::Agent::ModuleRegistration		|subgroup=Frontend::Agent::ModuleRegistration
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'CustomerFrontend::Module'}->{'SpellingInline'} =  {	+	|config=<pre>$Self->{'Frontend::Module'}->{'AgentTicketMove'} =  {
-	'Description' => 'Spell checker',	+	'Description' => 'Ticket Move',
-	'NavBarName' => '',	+	'Loader' => {
-	'Title' => 'Spell Checker'	+	'JavaScript' => [
		+	'Core.Agent.TicketAction.js'
		+	]
		+	},
		+	'NavBarName' => 'Ticket',
		+	'Title' => 'Move'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Module###AgentTicketHistory
-	{{otrs/ConfigTable	+
-	|key=Frontend::Module###AgentHTMLReference	+
	|description=Frontend module registration for the agent interface.		|description=Frontend module registration for the agent interface.
-	|group=Framework	+	|group=Ticket
	|subgroup=Frontend::Agent::ModuleRegistration		|subgroup=Frontend::Agent::ModuleRegistration
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Module'}->{'AgentHTMLReference'} =  {	+	|config=<pre>$Self->{'Frontend::Module'}->{'AgentTicketHistory'} =  {
-	'Description' => 'HTML Reference',	+	'Description' => 'Ticket History',
-	'Group' => [	+	'NavBarName' => 'Ticket',
-	'users'	+	'Title' => 'History'
-	],	+	};</pre>
-	'GroupRo' => [	+	}}
-	'users'	+	{{otrs/Conv
-	],	+	|key=Frontend::Module###AgentTicketOwner
		+	|description=Frontend module registration for the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::ModuleRegistration
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Frontend::Module'}->{'AgentTicketOwner'} =  {
		+	'Description' => 'Ticket Owner',
	'Loader' => {		'Loader' => {
-	'CSS' => [	+	'JavaScript' => [
-	'Core.Agent.HTMLReference.css'	+	'Core.Agent.TicketAction.js'
	]		]
	},		},
-	'NavBarName' => '',	+	'NavBarName' => 'Ticket',
-	'Title' => 'HTML Reference'	+	'Title' => 'Owner'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Module###AgentTicketResponsible
-	{{otrs/ConfigTable	+
-	|key=Frontend::Module###AgentStats	+
	|description=Frontend module registration for the agent interface.		|description=Frontend module registration for the agent interface.
-	|group=Framework	+	|group=Ticket
	|subgroup=Frontend::Agent::ModuleRegistration		|subgroup=Frontend::Agent::ModuleRegistration
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::Module'}->{'AgentStats'} =  {	+	|config=<pre>$Self->{'Frontend::Module'}->{'AgentTicketResponsible'} =  {
-	'Description' => 'Stats',	+	'Description' => 'Ticket Responsible',
-	'Group' => [	+
-	'stats'	+
-	],	+
-	'GroupRo' => [	+
-	'stats'	+
-	],	+
	'Loader' => {		'Loader' => {
	'JavaScript' => [		'JavaScript' => [
-	'Core.Agent.Stats.js'	+	'Core.Agent.TicketAction.js'
	]		]
	},		},
-	'NavBar' => [	+	'NavBarName' => 'Ticket',
-	{	+	'Title' => 'Responsible'
-	'AccessKey' => '',	+
-	'Block' => 'ItemArea',	+
-	'Description' => '',	+
-	'Link' => 'Action=AgentStats;Subaction=Overview',	+
-	'LinkOption' => '',	+
-	'Name' => 'Statistics',	+
-	'NavBar' => 'Stats',	+
-	'Prio' => '8500',	+
-	'Type' => 'Menu'	+
-	},	+
-	{	+
-	'AccessKey' => '',	+
-	'Block' => '',	+
-	'Description' => 'Overview',	+
-	'GroupRo' => [	+
-	'stats'	+
-	],	+
-	'Link' => 'Action=AgentStats;Subaction=Overview',	+
-	'LinkOption' => '',	+
-	'Name' => 'Overview',	+
-	'NavBar' => 'Stats',	+
-	'Prio' => '100',	+
-	'Type' => ''	+
-	},	+
-	{	+
-	'AccessKey' => '',	+
-	'Block' => '',	+
-	'Description' => 'New',	+
-	'Group' => [	+
-	'stats'	+
-	],	+
-	'Link' => 'Action=AgentStats;Subaction=Add',	+
-	'LinkOption' => '',	+
-	'Name' => 'New',	+
-	'NavBar' => 'Stats',	+
-	'Prio' => '200',	+
-	'Type' => ''	+
-	},	+
-	{	+
-	'AccessKey' => '',	+
-	'Block' => '',	+
-	'Description' => 'Import',	+
-	'Group' => [	+
-	'stats'	+
-	],	+
-	'Link' => 'Action=AgentStats;Subaction=Import',	+
-	'LinkOption' => '',	+
-	'Name' => 'Import',	+
-	'NavBar' => 'Stats',	+
-	'Prio' => '300',	+
-	'Type' => ''	+
-	}	+
-	],	+
-	'NavBarName' => 'Stats',	+
-	'Title' => 'Stats'	+
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Frontend::Agent::NavBarModule ===	+	|key=Frontend::Module###AgentTicketCompose
-	{{otrs/ConfigTable	+	|description=Frontend module registration for the agent interface.
-	|key=Frontend::NavBarModule###6-CustomerCompany	+	|group=Ticket
-	|description=Frontend module registration (disable company link if no company feature is used).	+	|subgroup=Frontend::Agent::ModuleRegistration
-	|group=Framework	+
-	|subgroup=Frontend::Agent::NavBarModule	+
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::NavBarModule'}->{'6-CustomerCompany'} =  {	+	|config=<pre>$Self->{'Frontend::Module'}->{'AgentTicketCompose'} =  {
-	'Module' => 'Kernel::Output::HTML::NavBarCustomerCompany'	+	'Description' => 'Ticket Compose email Answer',
		+	'Loader' => {
		+	'JavaScript' => [
		+	'Core.Agent.CustomerSearch.js',
		+	'Core.Agent.TicketAction.js'
		+	]
		+	},
		+	'NavBarName' => 'Ticket',
		+	'Title' => 'Compose'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Frontend::Agent::Preferences ===	+	|key=Frontend::Module###AgentTicketBounce
-	{{otrs/ConfigTable	+	|description=Frontend module registration for the agent interface.
-	|key=PreferencesTableValue	+	|group=Ticket
-	|description=Defines the name of the column to store the data in the preferences table.	+	|subgroup=Frontend::Agent::ModuleRegistration
-	|group=Framework	+
-	|subgroup=Frontend::Agent::Preferences	+
	|valid=1		|valid=1
-	|required=1	+	|required=0
-	|config=<pre>$Self->{'PreferencesTableValue'} =  'preferences_value';</pre>	+	|config=<pre>$Self->{'Frontend::Module'}->{'AgentTicketBounce'} =  {
		+	'Description' => 'Ticket Compose Bounce Email',
		+	'NavBarName' => 'Ticket',
		+	'Title' => 'Bounce'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Module###AgentTicketForward
-	{{otrs/ConfigTable	+	|description=Frontend module registration for the agent interface.
-	|key=PreferencesTableUserID	+	|group=Ticket
-	|description=Defines the name of the column to store the user identifier in the preferences table.	+	|subgroup=Frontend::Agent::ModuleRegistration
-	|group=Framework	+
-	|subgroup=Frontend::Agent::Preferences	+
	|valid=1		|valid=1
-	|required=1	+	|required=0
-	|config=<pre>$Self->{'PreferencesTableUserID'} =  'user_id';</pre>	+	|config=<pre>$Self->{'Frontend::Module'}->{'AgentTicketForward'} =  {
		+	'Description' => 'Ticket Forward Email',
		+	'Loader' => {
		+	'JavaScript' => [
		+	'Core.Agent.CustomerSearch.js',
		+	'Core.Agent.TicketAction.js'
		+	]
		+	},
		+	'NavBarName' => 'Ticket',
		+	'Title' => 'Forward'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Module###AgentTicketCustomer
-	{{otrs/ConfigTable	+	|description=Frontend module registration for the agent interface.
-	|key=PreferencesView	+	|group=Ticket
-	|description=Sets the display order of the different items in the preferences view.	+	|subgroup=Frontend::Agent::ModuleRegistration
-	|group=Framework	+
-	|subgroup=Frontend::Agent::Preferences	+
	|valid=1		|valid=1
-	|required=1	+	|required=0
-	|config=<pre>$Self->{'PreferencesView'} =  [	+	|config=<pre>$Self->{'Frontend::Module'}->{'AgentTicketCustomer'} =  {
-	'User Profile',	+	'Description' => 'Ticket Customer',
-	'Email Settings',	+	'Loader' => {
-	'Other Settings'	+	'JavaScript' => [
-	];</pre>	+	'Core.Agent.CustomerSearch.js',
		+	'Core.Agent.TicketAction.js'
		+	]
		+	},
		+	'NavBarName' => 'Ticket',
		+	'Title' => 'Customer'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Module###AgentTicketClose
-	{{otrs/ConfigTable	+	|description=Frontend module registration for the agent interface.
-	|key=PreferencesGroups###Password	+	|group=Ticket
-	|description=Defines the config parameters of this item, to be shown in the preferences view.	+	|subgroup=Frontend::Agent::ModuleRegistration
-	|group=Framework	+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Frontend::Module'}->{'AgentTicketClose'} =  {
		+	'Description' => 'Ticket Close',
		+	'Loader' => {
		+	'JavaScript' => [
		+	'Core.Agent.TicketAction.js'
		+	]
		+	},
		+	'NavBarName' => 'Ticket',
		+	'Title' => 'Close'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Module###AgentTicketFreeText
		+	|description=Frontend module registration for the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::ModuleRegistration
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Frontend::Module'}->{'AgentTicketFreeText'} =  {
		+	'Description' => 'Ticket FreeText',
		+	'Loader' => {
		+	'JavaScript' => [
		+	'Core.Agent.TicketAction.js'
		+	]
		+	},
		+	'NavBarName' => 'Ticket',
		+	'Title' => 'Free Fields'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Module###AgentTicketPrint
		+	|description=Frontend module registration for the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::ModuleRegistration
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Frontend::Module'}->{'AgentTicketPrint'} =  {
		+	'Description' => 'Ticket Print',
		+	'NavBarName' => 'Ticket',
		+	'Title' => 'Print'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Module###AgentTicketBulk
		+	|description=Frontend module registration for the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::ModuleRegistration
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Frontend::Module'}->{'AgentTicketBulk'} =  {
		+	'Description' => 'Ticket bulk module',
		+	'Loader' => {
		+	'JavaScript' => [
		+	'Core.Agent.TicketAction.js'
		+	]
		+	},
		+	'NavBarName' => 'Ticket',
		+	'Title' => 'Bulk-Action'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Agent::PreferencesPreferencesGroups###NewTicketNotify
		+	|description=Parameters for the NewTicketNotify object in the preferences view of the agent interface.
		+	|group=Ticket
	|subgroup=Frontend::Agent::Preferences		|subgroup=Frontend::Agent::Preferences
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'PreferencesGroups'}->{'Password'} =  {	+	|config=<pre>$Self->{'PreferencesGroups'}->{'NewTicketNotify'} =  {
	'Active' => '1',		'Active' => '1',
-	'Area' => 'Agent',	+	'Column' => 'Email Settings',
-	'Column' => 'User Profile',	+	'Data' => {
-	'Label' => 'Change password',	+	'0' => 'No',
-	'Module' => 'Kernel::Output::HTML::PreferencesPassword',	+	'1' => 'Yes'
-	'PasswordMaxLoginFailed' => '0',	+	},
-	'PasswordMin2Characters' => '0',	+	'DataSelected' => '0',
-	'PasswordMin2Lower2UpperCharacters' => '0',	+	'Desc' => 'Send me a notification if there is a new ticket in "My Queues".',
-	'PasswordMinSize' => '0',	+	'Key' => 'Send new ticket notifications',
-	'PasswordNeedDigit' => '0',	+	'Label' => 'New ticket notification',
-	'PasswordRegExp' => '',	+	'Module' => 'Kernel::Output::HTML::PreferencesGeneric',
-	'Prio' => '0500'	+	'PrefKey' => 'UserSendNewTicketNotification',
		+	'Prio' => '1000'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=PreferencesGroups###FollowUpNotify
-	{{otrs/ConfigTable	+	|description=Parameters for the FollowUpNotify object in the preference view of the agent interface.
-	|key=PreferencesGroups###SpellDict	+	|group=Ticket
-	|description=Defines the config parameters of this item, to be shown in the preferences view. Take care to maintain the dictionaries installed in the system in the data section.	+
-	|group=Framework	+
	|subgroup=Frontend::Agent::Preferences		|subgroup=Frontend::Agent::Preferences
-	|valid=0	+	|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'PreferencesGroups'}->{'SpellDict'} =  {	+	|config=<pre>$Self->{'PreferencesGroups'}->{'FollowUpNotify'} =  {
	'Active' => '1',		'Active' => '1',
-	'Column' => 'User Profile',	+	'Column' => 'Email Settings',
	'Data' => {		'Data' => {
-	'deutsch' => 'Deutsch',	+	'0' => 'No',
-	'english' => 'English'	+	'1' => 'Yes'
	},		},
-	'DataSelected' => 'english',	+	'DataSelected' => '0',
-	'Key' => 'Default spelling dictionary',	+	'Desc' => 'Send me a notification if a customer sends a follow up and I\'m the owner of the ticket or the ticket is unlocked and is in one of my subscribed queues.',
-	'Label' => 'Spelling Dictionary',	+	'Key' => 'Send ticket follow up notifications',
		+	'Label' => 'Ticket follow up notification',
	'Module' => 'Kernel::Output::HTML::PreferencesGeneric',		'Module' => 'Kernel::Output::HTML::PreferencesGeneric',
-	'PrefKey' => 'UserSpellDict',	+	'PrefKey' => 'UserSendFollowUpNotification',
	'Prio' => '2000'		'Prio' => '2000'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=PreferencesGroups###LockTimeoutNotify
-	{{otrs/ConfigTable	+	|description=Parameters for the LockTimeoutNotify object in the preference view of the agent interface.
-	|key=PreferencesGroups###Comment	+	|group=Ticket
-	|description=Defines the config parameters of this item, to be shown in the preferences view.	+
-	|group=Framework	+
	|subgroup=Frontend::Agent::Preferences		|subgroup=Frontend::Agent::Preferences
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'PreferencesGroups'}->{'Comment'} =  {	+	|config=<pre>$Self->{'PreferencesGroups'}->{'LockTimeoutNotify'} =  {
-	'Active' => '0',	+	'Active' => '1',
-	'Block' => 'Input',	+	'Column' => 'Email Settings',
-	'Column' => 'Other Settings',	+	'Data' => {
-	'Data' => '$Env{"UserComment"}',	+	'0' => 'No',
-	'Key' => 'Comment',	+	'1' => 'Yes'
-	'Label' => 'Comment',	+	},
		+	'DataSelected' => '0',
		+	'Desc' => 'Send me a notification if a ticket is unlocked by the system.',
		+	'Key' => 'Send ticket lock timeout notifications',
		+	'Label' => 'Ticket lock timeout notification',
	'Module' => 'Kernel::Output::HTML::PreferencesGeneric',		'Module' => 'Kernel::Output::HTML::PreferencesGeneric',
-	'PrefKey' => 'UserComment',	+	'PrefKey' => 'UserSendLockTimeoutNotification',
-	'Prio' => '6000'	+	'Prio' => '3000'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=PreferencesGroups###MoveNotify
-	{{otrs/ConfigTable	+	|description=Parameters for the MoveNotify object in the preference view of the agent interface.
-	|key=PreferencesGroups###FreeText	+	|group=Ticket
-	|description=Defines the config parameters of this item, to be shown in the preferences view.	+
-	|group=Framework	+
	|subgroup=Frontend::Agent::Preferences		|subgroup=Frontend::Agent::Preferences
-	|valid=0	+	|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'PreferencesGroups'}->{'FreeText'} =  {	+	|config=<pre>$Self->{'PreferencesGroups'}->{'MoveNotify'} =  {
	'Active' => '1',		'Active' => '1',
-	'Block' => 'Input',	+	'Column' => 'Email Settings',
-	'Column' => 'Other Settings',	+	'Data' => {
-	'Data' => '$Env{"UserFreeText"}',	+	'0' => 'No',
-	'Key' => 'Example for free text',	+	'1' => 'Yes'
-	'Label' => 'Example for free text',	+	},
		+	'DataSelected' => '0',
		+	'Desc' => 'Send me a notification if a ticket is moved into one of "My Queues".',
		+	'Key' => 'Send ticket move notifications',
		+	'Label' => 'Ticket move notification',
	'Module' => 'Kernel::Output::HTML::PreferencesGeneric',		'Module' => 'Kernel::Output::HTML::PreferencesGeneric',
-	'PrefKey' => 'UserFreeText',	+	'PrefKey' => 'UserSendMoveNotification',
-	'Prio' => '7000'	+	'Prio' => '4000'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=PreferencesGroups###WatcherNotify
-	{{otrs/ConfigTable	+	|description=Parameters for the WatcherNotify object in the preference view of the agent interface.
-	|key=PreferencesGroups###Language	+	|group=Ticket
-	|description=Defines the config parameters of this item, to be shown in the preferences view.	+
-	|group=Framework	+
	|subgroup=Frontend::Agent::Preferences		|subgroup=Frontend::Agent::Preferences
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'PreferencesGroups'}->{'Language'} =  {	+	|config=<pre>$Self->{'PreferencesGroups'}->{'WatcherNotify'} =  {
	'Active' => '1',		'Active' => '1',
-	'Column' => 'User Profile',	+	'Column' => 'Email Settings',
-	'Key' => 'Frontend language',	+	'Data' => {
-	'Label' => 'Language',	+	'0' => 'No',
-	'Module' => 'Kernel::Output::HTML::PreferencesLanguage',	+	'1' => 'Yes'
-	'PrefKey' => 'UserLanguage',	+	},
		+	'DataSelected' => '0',
		+	'Desc' => 'Send me the same notifications for my watched tickets that the ticket owners will get.',
		+	'Key' => 'Send ticket watch notifications',
		+	'Label' => 'Ticket watch notification',
		+	'Module' => 'Kernel::Output::HTML::PreferencesTicketWatcher',
		+	'PrefKey' => 'UserSendWatcherNotification',
		+	'Prio' => '5000'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=PreferencesGroups###CustomQueue
		+	|description=Parameters for the CustomQueue object in the preference view of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Preferences
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'PreferencesGroups'}->{'CustomQueue'} =  {
		+	'Active' => '1',
		+	'Column' => 'Other Settings',
		+	'Desc' => 'Your queue selection of your favourite queues. You also get notified about those queues via email if enabled.',
		+	'Key' => 'My Queues',
		+	'Label' => 'My Queues',
		+	'Module' => 'Kernel::Output::HTML::PreferencesCustomQueue',
		+	'Permission' => 'ro',
	'Prio' => '1000'		'Prio' => '1000'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=PreferencesGroups###RefreshTime
-	{{otrs/ConfigTable	+	|description=Parameters for the RefreshTime object in the preference view of the agent interface.
-	|key=PreferencesGroups###Skin	+	|group=Ticket
-	|description=Defines the config parameters of this item, to be shown in the preferences view.	+
-	|group=Framework	+
	|subgroup=Frontend::Agent::Preferences		|subgroup=Frontend::Agent::Preferences
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'PreferencesGroups'}->{'Skin'} =  {	+	|config=<pre>$Self->{'PreferencesGroups'}->{'RefreshTime'} =  {
	'Active' => '1',		'Active' => '1',
-	'Column' => 'User Profile',	+	'Column' => 'Other Settings',
-	'Key' => 'Wear this frontend skin',	+	'Data' => {
-	'Label' => 'Skin',	+	'0' => 'off',
-	'Module' => 'Kernel::Output::HTML::PreferencesSkin',	+	'10' => '10 minutes',
-	'PrefKey' => 'UserSkin',	+	'15' => '15 minutes',
		+	'2' => ' 2 minutes',
		+	'5' => ' 5 minutes',
		+	'7' => ' 7 minutes'
		+	},
		+	'DataSelected' => '0',
		+	'Desc' => 'If enabled, the different overviews (Dashboard, LockedView, QueueView) will automatically refresh after the specified time.',
		+	'Key' => 'Refresh Overviews after',
		+	'Label' => 'Overview Refresh Time',
		+	'Module' => 'Kernel::Output::HTML::PreferencesGeneric',
		+	'PrefKey' => 'UserRefreshTime',
	'Prio' => '2000'		'Prio' => '2000'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=PreferencesGroups###TicketOverviewSmallPageShown
-	{{otrs/ConfigTable	+	|description=Parameters for the pages (in which the tickets are shown) of the small ticket overview.
-	|key=PreferencesGroups###Theme	+	|group=Ticket
-	|description=Defines the config parameters of this item, to be shown in the preferences view.	+
-	|group=Framework	+
	|subgroup=Frontend::Agent::Preferences		|subgroup=Frontend::Agent::Preferences
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'PreferencesGroups'}->{'Theme'} =  {	+	|config=<pre>$Self->{'PreferencesGroups'}->{'TicketOverviewSmallPageShown'} =  {
-	'Active' => '1',	+	'Active' => '0',
-	'Column' => 'User Profile',	+	'Column' => 'Other Settings',
-	'Key' => 'Frontend theme',	+	'Data' => {
-	'Label' => 'Theme',	+	'10' => '10',
-	'Module' => 'Kernel::Output::HTML::PreferencesTheme',	+	'15' => '15',
-	'PrefKey' => 'UserTheme',	+	'20' => '20',
-	'Prio' => '3000'	+	'25' => '25',
		+	'30' => '30',
		+	'35' => '35'
		+	},
		+	'DataSelected' => '25',
		+	'Key' => 'Ticket limit per page for Ticket Overview "Small"',
		+	'Label' => 'Ticket Overview "Small" Limit',
		+	'Module' => 'Kernel::Output::HTML::PreferencesGeneric',
		+	'PrefKey' => 'UserTicketOverviewSmallPageShown',
		+	'Prio' => '8000'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=PreferencesGroups###TicketOverviewMediumPageShown
-	{{otrs/ConfigTable	+	|description=Parameters for the pages (in which the tickets are shown) of the medium ticket overview.
-	|key=PreferencesGroups###OutOfOffice	+	|group=Ticket
-	|description=Defines the config parameters of this item, to be shown in the preferences view.	+
-	|group=Framework	+
	|subgroup=Frontend::Agent::Preferences		|subgroup=Frontend::Agent::Preferences
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'PreferencesGroups'}->{'OutOfOffice'} =  {	+	|config=<pre>$Self->{'PreferencesGroups'}->{'TicketOverviewMediumPageShown'} =  {
-	'Active' => '1',	+	'Active' => '0',
-	'Block' => 'OutOfOffice',	+	'Column' => 'Other Settings',
-	'Column' => 'User Profile',	+	'Data' => {
-	'Key' => '',	+	'10' => '10',
-	'Label' => 'Out Of Office Time',	+	'15' => '15',
-	'Module' => 'Kernel::Output::HTML::PreferencesOutOfOffice',	+	'20' => '20',
-	'PrefKey' => 'UserOutOfOffice',	+	'25' => '25',
-	'Prio' => '4000'	+	'30' => '30',
		+	'35' => '35'
		+	},
		+	'DataSelected' => '20',
		+	'Key' => 'Ticket limit per page for Ticket Overview "Medium"',
		+	'Label' => 'Ticket Overview "Medium" Limit',
		+	'Module' => 'Kernel::Output::HTML::PreferencesGeneric',
		+	'PrefKey' => 'UserTicketOverviewMediumPageShown',
		+	'Prio' => '8100'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=PreferencesGroups###TicketOverviewPreviewPageShown
-	{{otrs/ConfigTable	+	|description=Parameters for the pages (in which the tickets are shown) of the ticket preview overview.
-	|key=PreferencesGroups###TimeZone	+	|group=Ticket
-	|description=Defines the config parameters of this item, to be shown in the preferences view.	+
-	|group=Framework	+
	|subgroup=Frontend::Agent::Preferences		|subgroup=Frontend::Agent::Preferences
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'PreferencesGroups'}->{'TimeZone'} =  {	+	|config=<pre>$Self->{'PreferencesGroups'}->{'TicketOverviewPreviewPageShown'} =  {
-	'Active' => '1',	+	'Active' => '0',
-	'Column' => 'User Profile',	+	'Column' => 'Other Settings',
-	'Key' => 'Time Zone',	+	'Data' => {
-	'Label' => 'Time Zone',	+	'10' => '10',
-	'Module' => 'Kernel::Output::HTML::PreferencesTimeZone',	+	'15' => '15',
-	'PrefKey' => 'UserTimeZone',	+	'20' => '20',
-	'Prio' => '5000'	+	'25' => '25',
		+	'30' => '30',
		+	'35' => '35'
		+	},
		+	'DataSelected' => '15',
		+	'Key' => 'Ticket limit per page for Ticket Overview "Preview"',
		+	'Label' => 'Ticket Overview "Preview" Limit',
		+	'Module' => 'Kernel::Output::HTML::PreferencesGeneric',
		+	'PrefKey' => 'UserTicketOverviewPreviewPageShown',
		+	'Prio' => '8200'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=PreferencesGroups###CreateNextMask
-	{{otrs/ConfigTable	+	|description=Parameters for the CreateNextMask object in the preference view of the agent interface.
-	|key=PreferencesGroups###CSVSeparator	+	|group=Ticket
-	|description=Gives end users the possibility to override the separator character for CSV files, defined in the translation files.	+
-	|group=Framework	+
	|subgroup=Frontend::Agent::Preferences		|subgroup=Frontend::Agent::Preferences
-	|valid=0	+	|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'PreferencesGroups'}->{'CSVSeparator'} =  {	+	|config=<pre>$Self->{'PreferencesGroups'}->{'CreateNextMask'} =  {
	'Active' => '1',		'Active' => '1',
	'Column' => 'Other Settings',		'Column' => 'Other Settings',
	'Data' => {		'Data' => {
-	'' => '',	+	'' => 'CreateTicket',
-	',' => ',',	+	'AgentTicketZoom' => 'TicketZoom'
-	';' => ';',	+
-	'\\t' => 'tab',	+
-	'|' => '|'	+
	},		},
-	'DataSelected' => '0',	+	'DataSelected' => '',
-	'Desc' => 'Select the separator character used in CSV files (stats and searches). If you don\'t select a separator here, the default separator for your language will be used.',	+	'Key' => 'Show this screen after I created a new ticket',
-	'Key' => 'CSV Separator',	+	'Label' => 'Screen after new ticket',
-	'Label' => 'CSV Separator',	+
	'Module' => 'Kernel::Output::HTML::PreferencesGeneric',		'Module' => 'Kernel::Output::HTML::PreferencesGeneric',
-	'PrefKey' => 'UserCSVSeparator',	+	'PrefKey' => 'UserCreateNextMask',
-	'Prio' => '4000'	+	'Prio' => '3000'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Frontend::Agent::SearchRouter ===	+	|key=Frontend::Agent::SearchRouterFrontend::Search###Ticket
-	{{otrs/ConfigTable	+	|description=Search backend router.
-	|key=Frontend::SearchDefault	+	|group=Ticket
-	|description=Search backend default router.	+
-	|group=Framework	+
	|subgroup=Frontend::Agent::SearchRouter		|subgroup=Frontend::Agent::SearchRouter
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::SearchDefault'} =  'Action=AgentTicketSearch;Subaction=AJAX';</pre>	+	|config=<pre>$Self->{'Frontend::Search'}->{'Ticket'} =  {
		+	'^AgentTicket' => 'Action=AgentTicketSearch;Subaction=AJAX'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Frontend::Agent::Stats ===	+	|key=Frontend::Agent::Ticket::ArticleAttachmentModuleTicket::Frontend::ArticleAttachmentModule###1-Download
-	{{otrs/ConfigTable	+	|description=Shows a link to download article attachments in the zoom view of the article in the agent interface.
-	|key=Stats::SearchPageShown	+	|group=Ticket
-	|description=Defines the default maximum number of search results shown on the overview page.	+	|subgroup=Frontend::Agent::Ticket::ArticleAttachmentModule
-	|group=Framework	+
-	|subgroup=Frontend::Agent::Stats	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'Stats::SearchPageShown'} =  '20';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::ArticleAttachmentModule'}->{'1-Download'} =  {
		+	'Module' => 'Kernel::Output::HTML::ArticleAttachmentDownload'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::ArticleAttachmentModule###2-HTML-Viewer
-	{{otrs/ConfigTable	+	|description=Shows a link to access article attachments via a html online viewer in the zoom view of the article in the agent interface.
-	|key=Stats::DefaultSelectedDynamicObject	+	|group=Ticket
-	|description=Defines the default selection at the drop down menu for dynamic objects (Form: Common Specification).	+	|subgroup=Frontend::Agent::Ticket::ArticleAttachmentModule
-	|group=Framework	+
-	|subgroup=Frontend::Agent::Stats	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'Stats::DefaultSelectedDynamicObject'} =  'Ticket';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::ArticleAttachmentModule'}->{'2-HTML-Viewer'} =  {
		+	'Module' => 'Kernel::Output::HTML::ArticleAttachmentHTMLViewer'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Agent::Ticket::ArticleComposeModuleTicket::Frontend::ArticleComposeModule###1-SignEmail
-	{{otrs/ConfigTable	+	|description=Module to compose signed messages (PGP or S/MIME).
-	|key=Stats::DefaultSelectedPermissions	+	|group=Ticket
-	|description=Defines the default selection at the drop down menu for permissions (Form: Common Specification).	+	|subgroup=Frontend::Agent::Ticket::ArticleComposeModule
-	|group=Framework	+
-	|subgroup=Frontend::Agent::Stats	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'Stats::DefaultSelectedPermissions'} =  [	+	|config=<pre>$Self->{'Ticket::Frontend::ArticleComposeModule'}->{'1-SignEmail'} =  {
-	'stats'	+	'Module' => 'Kernel::Output::HTML::ArticleComposeSign'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::ArticleComposeModule###2-CryptEmail
		+	|description=Module to crypt composed messages (PGP or S/MIME).
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ArticleComposeModule
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::ArticleComposeModule'}->{'2-CryptEmail'} =  {
		+	'Module' => 'Kernel::Output::HTML::ArticleComposeCrypt'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Agent::Ticket::ArticleViewModuleTicket::Frontend::ArticleViewModule###1-PGP
		+	|description=Agent interface article notification module to check PGP.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ArticleViewModule
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::ArticleViewModule'}->{'1-PGP'} =  {
		+	'Module' => 'Kernel::Output::HTML::ArticleCheckPGP'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::ArticleViewModule###1-SMIME
		+	|description=Agent interface module to check incoming emails in the Ticket-Zoom-View if the S/MIME-key is available and true.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ArticleViewModule
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::ArticleViewModule'}->{'1-SMIME'} =  {
		+	'Module' => 'Kernel::Output::HTML::ArticleCheckSMIME'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Agent::Ticket::ArticleViewModulePreTicket::Frontend::ArticlePreViewModule###1-PGP
		+	|description=Agent interface article notification module to check PGP.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ArticleViewModulePre
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::ArticlePreViewModule'}->{'1-PGP'} =  {
		+	'Module' => 'Kernel::Output::HTML::ArticleCheckPGP'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::ArticlePreViewModule###1-SMIME
		+	|description=Agent interface article notification module to check S/MIME.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ArticleViewModulePre
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::ArticlePreViewModule'}->{'1-SMIME'} =  {
		+	'Module' => 'Kernel::Output::HTML::ArticleCheckSMIME'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Agent::Ticket::MenuModuleTicket::Frontend::MenuModule###000-Back
		+	|description=Shows a link in the menu to go back in the ticket zoom view of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::MenuModule
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::MenuModule'}->{'000-Back'} =  {
		+	'Action' => '',
		+	'Description' => 'Back',
		+	'Link' => '$Env{"LastScreenOverview"};TicketID=$QData{"TicketID"}',
		+	'Module' => 'Kernel::Output::HTML::TicketMenuGeneric',
		+	'Name' => 'Back',
		+	'PopupType' => '',
		+	'Target' => ''
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::MenuModule###100-Lock
		+	|description=Shows a link in the menu to lock/unlock tickets in the ticket zoom view of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::MenuModule
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::MenuModule'}->{'100-Lock'} =  {
		+	'Action' => 'AgentTicketLock',
		+	'Module' => 'Kernel::Output::HTML::TicketMenuLock',
		+	'Name' => 'Lock',
		+	'Target' => ''
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::MenuModule###200-History
		+	|description=Shows a link in the menu to access the history of a ticket in the ticket zoom view of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::MenuModule
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::MenuModule'}->{'200-History'} =  {
		+	'Action' => 'AgentTicketHistory',
		+	'Description' => 'Shows the ticket history',
		+	'Link' => 'Action=AgentTicketHistory;TicketID=$QData{"TicketID"}',
		+	'Module' => 'Kernel::Output::HTML::TicketMenuGeneric',
		+	'Name' => 'History',
		+	'PopupType' => 'TicketHistory',
		+	'Target' => ''
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::MenuModule###210-Print
		+	|description=Shows a link in the menu to print a ticket or an article in the ticket zoom view of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::MenuModule
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::MenuModule'}->{'210-Print'} =  {
		+	'Action' => 'AgentTicketPrint',
		+	'Description' => 'Print this ticket',
		+	'Link' => 'Action=AgentTicketPrint;TicketID=$QData{"TicketID"}',
		+	'LinkParam' => 'target="print"',
		+	'Module' => 'Kernel::Output::HTML::TicketMenuGeneric',
		+	'Name' => 'Print',
		+	'PopupType' => 'TicketAction',
		+	'Target' => ''
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::MenuModule###300-Priority
		+	|description=Shows a link in the menu to see the priority of a ticket in the ticket zoom view of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::MenuModule
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::MenuModule'}->{'300-Priority'} =  {
		+	'Action' => 'AgentTicketPriority',
		+	'Description' => 'Change the ticket priority',
		+	'Link' => 'Action=AgentTicketPriority;TicketID=$QData{"TicketID"}',
		+	'Module' => 'Kernel::Output::HTML::TicketMenuGeneric',
		+	'Name' => 'Priority',
		+	'PopupType' => 'TicketAction',
		+	'Target' => ''
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::MenuModule###310-FreeText
		+	|description=Shows a link in the menu to add a free text field in the ticket zoom view of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::MenuModule
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::MenuModule'}->{'310-FreeText'} =  {
		+	'Action' => 'AgentTicketFreeText',
		+	'Description' => 'Change the free fields for this ticket',
		+	'Link' => 'Action=AgentTicketFreeText;TicketID=$QData{"TicketID"}',
		+	'Module' => 'Kernel::Output::HTML::TicketMenuGeneric',
		+	'Name' => 'Free Fields',
		+	'PopupType' => 'TicketAction',
		+	'Target' => ''
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::MenuModule###320-Link
		+	|description=Shows a link in the menu that allows linking a ticket with another object in the ticket zoom view of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::MenuModule
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::MenuModule'}->{'320-Link'} =  {
		+	'Action' => 'AgentLinkObject',
		+	'Description' => 'Link this ticket to other objects',
		+	'Link' => 'Action=AgentLinkObject;SourceObject=Ticket;SourceKey=$QData{"TicketID"}',
		+	'Module' => 'Kernel::Output::HTML::TicketMenuGeneric',
		+	'Name' => 'Link',
		+	'PopupType' => 'TicketAction',
		+	'Target' => ''
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::MenuModule###400-Owner
		+	|description=Shows a link in the menu to see the owner of a ticket in the ticket zoom view of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::MenuModule
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::MenuModule'}->{'400-Owner'} =  {
		+	'Action' => 'AgentTicketOwner',
		+	'Description' => 'Change the owner for this ticket',
		+	'Link' => 'Action=AgentTicketOwner;TicketID=$QData{"TicketID"}',
		+	'Module' => 'Kernel::Output::HTML::TicketMenuGeneric',
		+	'Name' => 'Owner',
		+	'PopupType' => 'TicketAction',
		+	'Target' => ''
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::MenuModule###410-Responsible
		+	|description=Shows a link in the menu to see the responsible agent of a ticket in the ticket zoom view of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::MenuModule
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::MenuModule'}->{'410-Responsible'} =  {
		+	'Action' => 'AgentTicketResponsible',
		+	'Description' => 'Change the responsible person for this ticket',
		+	'Link' => 'Action=AgentTicketResponsible;TicketID=$QData{"TicketID"}',
		+	'Module' => 'Kernel::Output::HTML::TicketMenuResponsible',
		+	'Name' => 'Responsible',
		+	'PopupType' => 'TicketAction',
		+	'Target' => ''
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::MenuModule###420-Customer
		+	|description=Shows a link in the menu to see the customer who requested the ticket in the ticket zoom view of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::MenuModule
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::MenuModule'}->{'420-Customer'} =  {
		+	'Action' => 'AgentTicketCustomer',
		+	'Description' => 'Change the customer for this ticket',
		+	'Link' => 'Action=AgentTicketCustomer;TicketID=$QData{"TicketID"}',
		+	'Module' => 'Kernel::Output::HTML::TicketMenuGeneric',
		+	'Name' => 'Customer',
		+	'PopupType' => 'TicketAction',
		+	'Target' => ''
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::MenuModule###420-Note
		+	|description=Shows a link in the menu to add a note in the ticket zoom view of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::MenuModule
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::MenuModule'}->{'420-Note'} =  {
		+	'Action' => 'AgentTicketNote',
		+	'Description' => 'Add a note to this ticket',
		+	'Link' => 'Action=AgentTicketNote;TicketID=$QData{"TicketID"}',
		+	'Module' => 'Kernel::Output::HTML::TicketMenuGeneric',
		+	'Name' => 'Note',
		+	'PopupType' => 'TicketAction',
		+	'Target' => ''
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::MenuModule###430-Merge
		+	|description=Shows a link in the menu that allows merging tickets in the ticket zoom view of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::MenuModule
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::MenuModule'}->{'430-Merge'} =  {
		+	'Action' => 'AgentTicketMerge',
		+	'Description' => 'Merge into a different ticket',
		+	'Link' => 'Action=AgentTicketMerge;TicketID=$QData{"TicketID"}',
		+	'Module' => 'Kernel::Output::HTML::TicketMenuGeneric',
		+	'Name' => 'Merge',
		+	'PopupType' => 'TicketAction',
		+	'Target' => ''
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::MenuModule###440-Pending
		+	|description=Shows a link in the menu to set a ticket as pending in the ticket zoom view of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::MenuModule
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::MenuModule'}->{'440-Pending'} =  {
		+	'Action' => 'AgentTicketPending',
		+	'Description' => 'Set this ticket to pending',
		+	'Link' => 'Action=AgentTicketPending;TicketID=$QData{"TicketID"}',
		+	'Module' => 'Kernel::Output::HTML::TicketMenuGeneric',
		+	'Name' => 'Pending',
		+	'PopupType' => 'TicketAction',
		+	'Target' => ''
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::MenuModule###448-Watch
		+	|description=Shows a link in the menu for subscribing / unsubscribing from a ticket in the ticket zoom view of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::MenuModule
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::MenuModule'}->{'448-Watch'} =  {
		+	'Action' => 'AgentTicketWatcher',
		+	'Module' => 'Kernel::Output::HTML::TicketMenuTicketWatcher',
		+	'Name' => 'Watch',
		+	'Target' => ''
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::MenuModule###450-Close
		+	|description=Shows a link in the menu to close a ticket in the ticket zoom view of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::MenuModule
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::MenuModule'}->{'450-Close'} =  {
		+	'Action' => 'AgentTicketClose',
		+	'Description' => 'Close this ticket',
		+	'Link' => 'Action=AgentTicketClose;TicketID=$QData{"TicketID"}',
		+	'Module' => 'Kernel::Output::HTML::TicketMenuGeneric',
		+	'Name' => 'Close',
		+	'PopupType' => 'TicketAction',
		+	'Target' => ''
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::MenuModule###460-Delete
		+	|description=Shows a link in the menu to delete a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::MenuModule
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::MenuModule'}->{'460-Delete'} =  {
		+	'Action' => 'AgentTicketMove',
		+	'Description' => 'Delete this ticket',
		+	'Link' => 'Action=AgentTicketMove;TicketID=$Data{"TicketID"};DestQueue=Delete',
		+	'Module' => 'Kernel::Output::HTML::TicketMenuGeneric',
		+	'Name' => 'Delete',
		+	'PopupType' => '',
		+	'Target' => ''
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::MenuModule###470-Spam
		+	|description=Shows a link to set a ticket as spam in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::MenuModule
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::MenuModule'}->{'470-Spam'} =  {
		+	'Action' => 'AgentTicketMove',
		+	'Description' => 'Mark as Spam!',
		+	'Link' => 'Action=AgentTicketMove;TicketID=$Data{"TicketID"};DestQueue=Delete',
		+	'Module' => 'Kernel::Output::HTML::TicketMenuGeneric',
		+	'Name' => 'Spam',
		+	'PopupType' => '',
		+	'Target' => ''
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Agent::Ticket::MenuModulePreTicket::Frontend::PreMenuModule###100-Lock
		+	|description=Shows a link in the menu to lock / unlock a ticket in the ticket overviews of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::MenuModulePre
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::PreMenuModule'}->{'100-Lock'} =  {
		+	'Action' => 'AgentTicketLock',
		+	'Module' => 'Kernel::Output::HTML::TicketMenuLock',
		+	'Name' => 'Lock',
		+	'PopupType' => '',
		+	'Target' => ''
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::PreMenuModule###200-Zoom
		+	|description=Shows a link in the menu to zoom a ticket in the ticket overviews of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::MenuModulePre
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::PreMenuModule'}->{'200-Zoom'} =  {
		+	'Action' => 'AgentTicketZoom',
		+	'Description' => 'Look into a ticket!',
		+	'Link' => 'Action=AgentTicketZoom;TicketID=$QData{"TicketID"}',
		+	'Module' => 'Kernel::Output::HTML::TicketMenuGeneric',
		+	'Name' => 'Zoom',
		+	'PopupType' => '',
		+	'Target' => ''
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::PreMenuModule###210-History
		+	|description=Shows a link in the menu to see the history of a ticket in every ticket overview of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::MenuModulePre
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::PreMenuModule'}->{'210-History'} =  {
		+	'Action' => 'AgentTicketHistory',
		+	'Description' => 'Shows the ticket history!',
		+	'Link' => 'Action=AgentTicketHistory;TicketID=$QData{"TicketID"}',
		+	'Module' => 'Kernel::Output::HTML::TicketMenuGeneric',
		+	'Name' => 'History',
		+	'PopupType' => 'TicketHistory',
		+	'Target' => ''
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::PreMenuModule###300-Priority
		+	|description=Shows a link in the menu to set the priority of a ticket in every ticket overview of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::MenuModulePre
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::PreMenuModule'}->{'300-Priority'} =  {
		+	'Action' => 'AgentTicketPriority',
		+	'Description' => 'Change the ticket priority!',
		+	'Link' => 'Action=AgentTicketPriority;TicketID=$QData{"TicketID"}',
		+	'Module' => 'Kernel::Output::HTML::TicketMenuGeneric',
		+	'Name' => 'Priority',
		+	'PopupType' => 'TicketAction',
		+	'Target' => ''
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::PreMenuModule###420-Note
		+	|description=Shows a link in the menu to add a note to a ticket in every ticket overview of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::MenuModulePre
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::PreMenuModule'}->{'420-Note'} =  {
		+	'Action' => 'AgentTicketNote',
		+	'Description' => 'Add a note to this ticket',
		+	'Link' => 'Action=AgentTicketNote;TicketID=$QData{"TicketID"}',
		+	'Module' => 'Kernel::Output::HTML::TicketMenuGeneric',
		+	'Name' => 'Note',
		+	'PopupType' => 'TicketAction',
		+	'Target' => ''
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::PreMenuModule###440-Close
		+	|description=Shows a link in the menu to close a ticket in every ticket overview of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::MenuModulePre
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::PreMenuModule'}->{'440-Close'} =  {
		+	'Action' => 'AgentTicketClose',
		+	'Description' => 'Close this ticket',
		+	'Link' => 'Action=AgentTicketClose;TicketID=$QData{"TicketID"}',
		+	'Module' => 'Kernel::Output::HTML::TicketMenuGeneric',
		+	'Name' => 'Close',
		+	'PopupType' => 'TicketAction',
		+	'Target' => ''
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::PreMenuModule###445-Move
		+	|description=Shows a link in the menu to move a ticket in every ticket overview of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::MenuModulePre
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::PreMenuModule'}->{'445-Move'} =  {
		+	'Action' => 'AgentTicketMove',
		+	'Description' => 'Change queue!',
		+	'Module' => 'Kernel::Output::HTML::TicketMenuMove',
		+	'Name' => 'Move'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::PreMenuModule###450-Delete
		+	|description=Shows a link in the menu to delete a ticket in every ticket overview of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::MenuModulePre
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::PreMenuModule'}->{'450-Delete'} =  {
		+	'Action' => 'AgentTicketMove',
		+	'Description' => 'Delete this ticket',
		+	'Link' => 'Action=AgentTicketMove;TicketID=$Data{"TicketID"};DestQueue=Delete',
		+	'Module' => 'Kernel::Output::HTML::TicketMenuGeneric',
		+	'Name' => 'Delete',
		+	'PopupType' => '',
		+	'Target' => ''
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::PreMenuModule###460-Spam
		+	|description=Shows a link in the menu to set a ticket as spam in every ticket overview of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::MenuModulePre
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::PreMenuModule'}->{'460-Spam'} =  {
		+	'Action' => 'AgentTicketMove',
		+	'Description' => 'Mark as Spam!',
		+	'Link' => 'Action=AgentTicketMove;TicketID=$Data{"TicketID"};DestQueue=Delete',
		+	'Module' => 'Kernel::Output::HTML::TicketMenuGeneric',
		+	'Name' => 'Spam',
		+	'PopupType' => '',
		+	'Target' => ''
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Agent::Ticket::ViewBounceTicket::Frontend::AgentTicketBounce###Permission
		+	|description=Required permissions to use the ticket bounce screen in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewBounce
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketBounce'}->{'Permission'} =  'bounce';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketBounce###RequiredLock
		+	|description=Defines if a ticket lock is required in the ticket bounce screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewBounce
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketBounce'}->{'RequiredLock'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketBounce###StateDefault
		+	|description=Defines the default next state of a ticket after being bounced, in the ticket bounce screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewBounce
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketBounce'}->{'StateDefault'} =  'closed successful';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketBounce###StateType
		+	|description=Defines the next state of a ticket after being bounced, in the ticket bounce screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewBounce
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketBounce'}->{'StateType'} =  [
		+	'open',
		+	'closed'
	];</pre>		];</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::BounceText
-	{{otrs/ConfigTable	+	|description=Defines the default ticket bounced notification for customer/sender in the ticket bounce screen of the agent interface.
-	|key=Stats::DefaultSelectedFormat	+	|group=Ticket
-	|description=Defines the default selection at the drop down menu for stats format (Form: Common Specification). Please insert the format key (see Stats::Format).	+	|subgroup=Frontend::Agent::Ticket::ViewBounce
-	|group=Framework	+
-	|subgroup=Frontend::Agent::Stats	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'Stats::DefaultSelectedFormat'} =  [	+	|config=<pre>$Self->{'Ticket::Frontend::BounceText'} =  'Your email with ticket number "<OTRS_TICKET>" is bounced to "<OTRS_BOUNCE_TO>". Contact this address for further information.';</pre>
-	'Print',	+	}}
-	'CSV'	+	{{otrs/Conv
		+	|key=Frontend::Agent::Ticket::ViewBulkTicket::Frontend::AgentTicketBulk###RequiredLock
		+	|description=Automatically lock and set owner to current Agent after selecting for an Bulk Action.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewBulk
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketBulk'}->{'RequiredLock'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketBulk###Owner
		+	|description=Sets the ticket owner in the ticket bulk screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewBulk
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketBulk'}->{'Owner'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketBulk###Responsible
		+	|description=Sets the responsible agent of the ticket in the ticket bulk screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewBulk
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketBulk'}->{'Responsible'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketBulk###State
		+	|description=If a note is added by an agent, sets the state of a ticket in the ticket bulk screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewBulk
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketBulk'}->{'State'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketBulk###StateType
		+	|description=Defines the next state of a ticket after adding a note, in the ticket bulk screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewBulk
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketBulk'}->{'StateType'} =  [
		+	'open',
		+	'closed',
		+	'pending reminder',
		+	'pending auto'
	];</pre>		];</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketBulk###StateDefault
-	{{otrs/ConfigTable	+	|description=Defines the default next state of a ticket after adding a note, in the ticket bulk screen of the agent interface.
-	|key=Stats::SearchLimit	+	|group=Ticket
-	|description=Defines the search limit for the stats.	+	|subgroup=Frontend::Agent::Ticket::ViewBulk
-	|group=Framework	+	|valid=0
-	|subgroup=Frontend::Agent::Stats	+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketBulk'}->{'StateDefault'} =  'open';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketBulk###Priority
		+	|description=Shows the ticket priority options in the ticket bulk screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewBulk
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketBulk'}->{'Priority'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketBulk###PriorityDefault
		+	|description=Defines the default ticket priority in the ticket bulk screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewBulk
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketBulk'}->{'PriorityDefault'} =  '3 normal';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketBulk###ArticleTypeDefault
		+	|description=Defines the default type of the note in the ticket bulk screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewBulk
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketBulk'}->{'ArticleTypeDefault'} =  'note-internal';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketBulk###ArticleTypes
		+	|description=Specifies the different note types that will be used in the system.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewBulk
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketBulk'}->{'ArticleTypes'} =  {
		+	'note-external' => '1',
		+	'note-internal' => '1',
		+	'note-report' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Agent::Ticket::ViewCloseTicket::Frontend::AgentTicketClose###Permission
		+	|description=Required permissions to use the close ticket screen in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewClose
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'Stats::SearchLimit'} =  '500';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketClose'}->{'Permission'} =  'close';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketClose###RequiredLock
-	{{otrs/ConfigTable	+	|description=Defines if a ticket lock is required in the close ticket screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
-	|key=Stats::Format	+	|group=Ticket
-	|description=Defines all the possible stats output formats.	+	|subgroup=Frontend::Agent::Ticket::ViewClose
-	|group=Framework	+	|valid=1
-	|subgroup=Frontend::Agent::Stats	+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketClose'}->{'RequiredLock'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketClose###TicketType
		+	|description=Sets the ticket type in the close ticket screen of the agent interface (Ticket::Type needs to be activated).
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewClose
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketClose'}->{'TicketType'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketClose###Service
		+	|description=Sets the service in the close ticket screen of the agent interface (Ticket::Service needs to be activated).
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewClose
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketClose'}->{'Service'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketClose###Owner
		+	|description=Sets the ticket owner in the close ticket screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewClose
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketClose'}->{'Owner'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketClose###OwnerMandatory
		+	|description=Sets if ticket owner must be selected by the agent.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewClose
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketClose'}->{'OwnerMandatory'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketClose###Responsible
		+	|description=Sets the responsible agent of the ticket in the close ticket screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewClose
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketClose'}->{'Responsible'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketClose###State
		+	|description=If a note is added by an agent, sets the state of a ticket in the close ticket screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewClose
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketClose'}->{'State'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketClose###StateType
		+	|description=Defines the next state of a ticket after adding a note, in the close ticket screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewClose
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'Stats::Format'} =  {	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketClose'}->{'StateType'} =  [
-	'CSV' => 'CSV',	+	'closed'
-	'GD::Graph::area' => 'graph-area',	+	];</pre>
-	'GD::Graph::bars' => 'graph-bars',	+	}}
-	'GD::Graph::hbars' => 'graph-hbars',	+	{{otrs/Conv
-	'GD::Graph::lines' => 'graph-lines',	+	|key=Ticket::Frontend::AgentTicketClose###StateDefault
-	'GD::Graph::linespoints' => 'graph-lines-points',	+	|description=Defines the default next state of a ticket after adding a note, in the close ticket screen of the agent interface.
-	'GD::Graph::pie' => 'graph-pie',	+	|group=Ticket
-	'GD::Graph::points' => 'graph-points',	+	|subgroup=Frontend::Agent::Ticket::ViewClose
-	'Print' => 'Print'	+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketClose'}->{'StateDefault'} =  'closed successful';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketClose###Note
		+	|description=Allows adding notes in the close ticket screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewClose
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketClose'}->{'Note'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketClose###Subject
		+	|description=Sets the default subject for notes added in the close ticket screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewClose
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketClose'}->{'Subject'} = '$Text{"Close"}';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketClose###Body
		+	|description=Sets the default body text for notes added in the close ticket screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewClose
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketClose'}->{'Body'} =  '';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketClose###InvolvedAgent
		+	|description=Shows a list of all the involved agents on this ticket, in the close ticket screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewClose
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketClose'}->{'InvolvedAgent'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketClose###InformAgent
		+	|description=Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the close ticket screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewClose
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketClose'}->{'InformAgent'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketClose###ArticleTypeDefault
		+	|description=Defines the default type of the note in the close ticket screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewClose
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketClose'}->{'ArticleTypeDefault'} =  'note-internal';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketClose###ArticleTypes
		+	|description=Specifies the different note types that will be used in the system.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewClose
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketClose'}->{'ArticleTypes'} =  {
		+	'note-external' => '0',
		+	'note-internal' => '1',
		+	'note-report' => '0'
	};</pre>		};</pre>
	}}		}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketClose###Priority
		+	|description=Shows the ticket priority options in the close ticket screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewClose
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketClose'}->{'Priority'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketClose###PriorityDefault
		+	|description=Defines the default ticket priority in the close ticket screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewClose
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketClose'}->{'PriorityDefault'} =  '3 normal';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketClose###Title
		+	|description=Shows the title fields in the close ticket screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewClose
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketClose'}->{'Title'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketClose###TicketFreeText
		+	|description=Ticket free text options shown in the close ticket screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewClose
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketClose'}->{'TicketFreeText'} =  {
		+	'1' => '0',
		+	'10' => '0',
		+	'11' => '0',
		+	'12' => '0',
		+	'13' => '0',
		+	'14' => '0',
		+	'15' => '0',
		+	'16' => '0',
		+	'2' => '0',
		+	'3' => '0',
		+	'4' => '0',
		+	'5' => '0',
		+	'6' => '0',
		+	'7' => '0',
		+	'8' => '0',
		+	'9' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketClose###TicketFreeTime
		+	|description=Ticket free time options shown in the close ticket screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewClose
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketClose'}->{'TicketFreeTime'} =  {
		+	'1' => '0',
		+	'2' => '0',
		+	'3' => '0',
		+	'4' => '0',
		+	'5' => '0',
		+	'6' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketClose###ArticleFreeText
		+	|description=Article free text options shown in the close ticket screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewClose
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketClose'}->{'ArticleFreeText'} =  {
		+	'1' => '0',
		+	'2' => '0',
		+	'3' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketClose###HistoryType
		+	|description=Defines the history type for the close ticket screen action, which gets used for ticket history in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewClose
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketClose'}->{'HistoryType'} =  'AddNote';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketClose###HistoryComment
		+	|description=Defines the history comment for the close ticket screen action, which gets used for ticket history in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewClose
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketClose'}->{'HistoryComment'} =  '%%Close';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Agent::Ticket::ViewComposeTicket::Frontend::AgentTicketCompose###Permission
		+	|description=Required permissions to use the ticket compose screen in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewCompose
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketCompose'}->{'Permission'} =  'compose';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketCompose###RequiredLock
		+	|description=Defines if a ticket lock is required in the ticket compose screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewCompose
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketCompose'}->{'RequiredLock'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketCompose###StateDefault
		+	|description=Defines the default next state of a ticket if it is composed / answered in the ticket compose screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewCompose
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketCompose'}->{'StateDefault'} =  'open';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketCompose###StateType
		+	|description=Defines the next possible states after composing / answering a ticket in the ticket compose screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewCompose
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketCompose'}->{'StateType'} =  [
		+	'open',
		+	'closed',
		+	'pending auto',
		+	'pending reminder'
		+	];</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::ResponseFormat
		+	|description=Defines the format of responses in the ticket compose screen of the agent interface ($QData{"OrigFrom"} is From 1:1, $QData{"OrigFromName"} is only realname of From).
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewCompose
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::ResponseFormat'} =  '$QData{"Salutation"}
		+	$QData{"StdResponse"}
		+	$QData{"Signature"}
-		+	$TimeShort{"$QData{"Created"}"} - $QData{"OrigFromName"} $Text{"wrote"}:
-	{{otrs/ConfigTable	+	$QData{"Body"}
-	|key=Stats::GraphSize	+	';</pre>
-	|description=Sets the size of the statistic graph.	+	}}
-	|group=Framework	+	{{otrs/Conv
-	|subgroup=Frontend::Agent::Stats	+	|key=Ticket::Frontend::Quote
		+	|description=Defines the used character for email quotes in the ticket compose screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewCompose
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::Quote'} =  '>';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::ComposeAddCustomerAddress
		+	|description=Adds customers email addresses to recipients in the ticket compose screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewCompose
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'Stats::GraphSize'} =  {	+	|config=<pre>$Self->{'Ticket::Frontend::ComposeAddCustomerAddress'} =  '1';</pre>
-	'1200x800' => '1200x800',	+	}}
-	'1600x1200' => '1600x1200',	+	{{otrs/Conv
-	'800x600' => '800x600'	+	|key=Ticket::Frontend::ComposeReplaceSenderAddress
		+	|description=Replaces the original sender with current customer's email address on compose answer in the ticket compose screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewCompose
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::ComposeReplaceSenderAddress'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::ComposeExcludeCcRecipients
		+	|description=Uses Cc recipients in reply Cc list on compose an email answer in the ticket compose screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewCompose
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::ComposeExcludeCcRecipients'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketCompose###TicketFreeText
		+	|description=Ticket free text options shown in the ticket compose screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewCompose
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketCompose'}->{'TicketFreeText'} =  {
		+	'1' => '0',
		+	'10' => '0',
		+	'11' => '0',
		+	'12' => '0',
		+	'13' => '0',
		+	'14' => '0',
		+	'15' => '0',
		+	'16' => '0',
		+	'2' => '0',
		+	'3' => '0',
		+	'4' => '0',
		+	'5' => '0',
		+	'6' => '0',
		+	'7' => '0',
		+	'8' => '0',
		+	'9' => '0'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketCompose###TicketFreeTime
-	{{otrs/ConfigTable	+	|description=Ticket free time options shown in the ticket compose screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
-	|key=Stats::TimeType	+	|group=Ticket
-	|description=Sets the time type which should be shown.	+	|subgroup=Frontend::Agent::Ticket::ViewCompose
-	|group=Framework	+	|valid=1
-	|subgroup=Frontend::Agent::Stats	+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketCompose'}->{'TicketFreeTime'} =  {
		+	'1' => '0',
		+	'2' => '0',
		+	'3' => '0',
		+	'4' => '0',
		+	'5' => '0',
		+	'6' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketCompose###ArticleFreeText
		+	|description=Article free text options shown in the ticket compose screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewCompose
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketCompose'}->{'ArticleFreeText'} =  {
		+	'1' => '0',
		+	'2' => '0',
		+	'3' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Agent::Ticket::ViewCustomerTicket::Frontend::AgentTicketCustomer###Permission
		+	|description=Required permissions to change the customer of a ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewCustomer
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'Stats::TimeType'} =  'Extended';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketCustomer'}->{'Permission'} =  'customer';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketCustomer###RequiredLock
-	{{otrs/ConfigTable	+	|description=Defines if a ticket lock is required to change the customer of a ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
-	|key=Stats::ExchangeAxis	+	|group=Ticket
-	|description=Allows agents to exchange the axis of a stat if they generate one.	+	|subgroup=Frontend::Agent::Ticket::ViewCustomer
-	|group=Framework	+	|valid=1
-	|subgroup=Frontend::Agent::Stats	+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketCustomer'}->{'RequiredLock'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Agent::Ticket::ViewEmailNewTicket::Frontend::AgentTicketEmail###Priority
		+	|description=Sets the default priority for new email tickets in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewEmailNew
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketEmail'}->{'Priority'} =  '3 normal';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketEmail###ArticleType
		+	|description=Sets the default article type for new email tickets in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewEmailNew
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketEmail'}->{'ArticleType'} =  'email-external';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketEmail###SenderType
		+	|description=Sets the default sender type for new email tickets in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewEmailNew
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketEmail'}->{'SenderType'} =  'agent';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketEmail###Subject
		+	|description=Sets the default subject for new email tickets (e.g. 'email Outbound') in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewEmailNew
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketEmail'}->{'Subject'} =  '';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketEmail###Body
		+	|description=Sets the default text for new email tickets in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewEmailNew
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketEmail'}->{'Body'} =  '';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketEmail###StateDefault
		+	|description=Sets the default next ticket state, after the creation of an email ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewEmailNew
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketEmail'}->{'StateDefault'} =  'open';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketEmail###StateType
		+	|description=Determines the next possible ticket states, after the creation of a new email ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewEmailNew
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketEmail'}->{'StateType'} =  [
		+	'open',
		+	'pending auto',
		+	'pending reminder',
		+	'closed'
		+	];</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketEmail###TicketFreeText
		+	|description=Ticket free text options shown in the email ticket screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewEmailNew
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketEmail'}->{'TicketFreeText'} =  {
		+	'1' => '0',
		+	'10' => '0',
		+	'11' => '0',
		+	'12' => '0',
		+	'13' => '0',
		+	'14' => '0',
		+	'15' => '0',
		+	'16' => '0',
		+	'2' => '0',
		+	'3' => '0',
		+	'4' => '0',
		+	'5' => '0',
		+	'6' => '0',
		+	'7' => '0',
		+	'8' => '0',
		+	'9' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketEmail###TicketFreeTime
		+	|description=Ticket free time options shown in the email ticket screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewEmailNew
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketEmail'}->{'TicketFreeTime'} =  {
		+	'1' => '0',
		+	'2' => '0',
		+	'3' => '0',
		+	'4' => '0',
		+	'5' => '0',
		+	'6' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketEmail###ArticleFreeText
		+	|description=Article free text options shown in the email ticket screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewEmailNew
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketEmail'}->{'ArticleFreeText'} =  {
		+	'1' => '0',
		+	'2' => '0',
		+	'3' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketEmail###HistoryType
		+	|description=Defines the history type for the email ticket screen action, which gets used for ticket history in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewEmailNew
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketEmail'}->{'HistoryType'} =  'EmailAgent';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketEmail###HistoryComment
		+	|description=Defines the history comment for the email ticket screen action, which gets used for ticket history in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewEmailNew
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketEmail'}->{'HistoryComment'} =  '';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Agent::Ticket::ViewEscalationTicket::Frontend::AgentTicketEscalationView###ViewableTicketsPage
		+	|description=Shows all open tickets (even if they are locked) in the escalation view of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewEscalation
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketEscalationView'}->{'ViewableTicketsPage'} =  '50';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketEscalationView###SortBy::Default
		+	|description=Defines the default ticket attribute for ticket sorting in the escalation view of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewEscalation
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketEscalationView'}->{'SortBy::Default'} =  'EscalationTime';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketEscalationView###Order::Default
		+	|description=Defines the default ticket order (after priority sort) in the escalation view of the agent interface. Up: oldest on top. Down: latest on top.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewEscalation
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketEscalationView'}->{'Order::Default'} =  'Up';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Agent::Ticket::ViewForwardTicket::Frontend::AgentTicketForward###Permission
		+	|description=Required permissions to use the ticket forward screen in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewForward
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketForward'}->{'Permission'} =  'forward';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketForward###RequiredLock
		+	|description=Defines if a ticket lock is required in the ticket forward screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewForward
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketForward'}->{'RequiredLock'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketForward###StateDefault
		+	|description=Defines the default next state of a ticket after being forwarded, in the ticket forward screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewForward
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketForward'}->{'StateDefault'} =  'closed successful';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketForward###StateType
		+	|description=Defines the next possible states after forwarding a ticket in the ticket forward screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewForward
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketForward'}->{'StateType'} =  [
		+	'open',
		+	'closed',
		+	'pending reminder',
		+	'pending auto'
		+	];</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketForward###ArticleTypeDefault
		+	|description=Defines the default type of forwarded message in the ticket forward screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewForward
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketForward'}->{'ArticleTypeDefault'} =  'email-external';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketForward###ArticleTypes
		+	|description=Specifies the different article types that will be used in the system.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewForward
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketForward'}->{'ArticleTypes'} =  [
		+	'email-external',
		+	'email-internal'
		+	];</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketForward###TicketFreeText
		+	|description=Ticket free text options shown in the ticket forward screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewForward
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketForward'}->{'TicketFreeText'} =  {
		+	'1' => '0',
		+	'10' => '0',
		+	'11' => '0',
		+	'12' => '0',
		+	'13' => '0',
		+	'14' => '0',
		+	'15' => '0',
		+	'16' => '0',
		+	'2' => '0',
		+	'3' => '0',
		+	'4' => '0',
		+	'5' => '0',
		+	'6' => '0',
		+	'7' => '0',
		+	'8' => '0',
		+	'9' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketForward###TicketFreeTime
		+	|description=Ticket free time options shown in the ticket forward screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewForward
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketForward'}->{'TicketFreeTime'} =  {
		+	'1' => '0',
		+	'2' => '0',
		+	'3' => '0',
		+	'4' => '0',
		+	'5' => '0',
		+	'6' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketForward###ArticleFreeText
		+	|description=Article free text options shown in the ticket phone outbound screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewForward
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketForward'}->{'ArticleFreeText'} =  {
		+	'1' => '0',
		+	'2' => '0',
		+	'3' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Agent::Ticket::ViewFreeTextTicket::Frontend::AgentTicketFreeText###Permission
		+	|description=Required permissions to use the ticket free text screen in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewFreeText
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketFreeText'}->{'Permission'} =  'rw';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketFreeText###RequiredLock
		+	|description=Defines if a ticket lock is required in the ticket free text screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewFreeText
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketFreeText'}->{'RequiredLock'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketFreeText###TicketType
		+	|description=Sets the ticket type in the ticket free text screen of the agent interface (Ticket::Type needs to be activated).
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewFreeText
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketFreeText'}->{'TicketType'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketFreeText###Service
		+	|description=Sets the service in the ticket free text screen of the agent interface (Ticket::Service needs to be activated).
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewFreeText
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketFreeText'}->{'Service'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketFreeText###Owner
		+	|description=Sets the ticket owner in the ticket free text screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewFreeText
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketFreeText'}->{'Owner'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketFreeText###OwnerMandatory
		+	|description=Sets if ticket owner must be selected by the agent.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewFreeText
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketFreeText'}->{'OwnerMandatory'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketFreeText###Responsible
		+	|description=Sets the responsible agent of the ticket in the ticket free text screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewFreeText
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketFreeText'}->{'Responsible'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketFreeText###State
		+	|description=If a note is added by an agent, sets the state of a ticket in the ticket free text screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewFreeText
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketFreeText'}->{'State'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketFreeText###StateType
		+	|description=Defines the next state of a ticket after adding a note, in the ticket free text screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewFreeText
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketFreeText'}->{'StateType'} =  [
		+	'open',
		+	'closed',
		+	'pending reminder',
		+	'pending auto'
		+	];</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketFreeText###StateDefault
		+	|description=Defines the default next state of a ticket after adding a note, in the ticket free text screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewFreeText
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Stats::ExchangeAxis'} =  '0';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketFreeText'}->{'StateDefault'} =  'open';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketFreeText###Note
-	{{otrs/ConfigTable	+	|description=Allows adding notes in the ticket free text screen of the agent interface.
-	|key=Stats::UseAgentElementInStats	+	|group=Ticket
-	|description=Allows agents to generate individual-related stats.	+	|subgroup=Frontend::Agent::Ticket::ViewFreeText
-	|group=Framework	+	|valid=1
-	|subgroup=Frontend::Agent::Stats	+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketFreeText'}->{'Note'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketFreeText###Subject
		+	|description=Defines the default subject of a note in the ticket free text screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewFreeText
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketFreeText'}->{'Subject'} =  '$Text{"Note"}';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketFreeText###Body
		+	|description=Defines the default body of a note in the ticket free text screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewFreeText
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketFreeText'}->{'Body'} =  '';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketFreeText###InvolvedAgent
		+	|description=Shows a list of all the involved agents on this ticket, in the ticket free text screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewFreeText
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Stats::UseAgentElementInStats'} =  '0';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketFreeText'}->{'InvolvedAgent'} =  '0';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketFreeText###InformAgent
-	{{otrs/ConfigTable	+	|description=Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket free text screen of the agent interface.
-	|key=Stats::CustomerIDAsMultiSelect	+	|group=Ticket
-	|description=Shows all the customer identifiers in a multi-select field (not useful if you have a lot of customer identifiers).	+	|subgroup=Frontend::Agent::Ticket::ViewFreeText
-	|group=Framework	+	|valid=0
-	|subgroup=Frontend::Agent::Stats	+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketFreeText'}->{'InformAgent'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketFreeText###ArticleTypeDefault
		+	|description=Defines the default type of the note in the ticket free text screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewFreeText
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'Stats::CustomerIDAsMultiSelect'} =  '1';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketFreeText'}->{'ArticleTypeDefault'} =  'note-internal';</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Frontend::Customer ===	+	|key=Ticket::Frontend::AgentTicketFreeText###ArticleTypes
-	{{otrs/ConfigTable	+	|description=Specifies the different note types that will be used in the system.
-	|key=CustomerHeadline	+	|group=Ticket
-	|description=The headline shown in the customer interface.	+	|subgroup=Frontend::Agent::Ticket::ViewFreeText
-	|group=Framework	+	|valid=1
-	|subgroup=Frontend::Customer	+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketFreeText'}->{'ArticleTypes'} =  {
		+	'note-external' => '1',
		+	'note-internal' => '1',
		+	'note-report' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketFreeText###Priority
		+	|description=Shows the ticket priority options in the ticket free text screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewFreeText
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketFreeText'}->{'Priority'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketFreeText###PriorityDefault
		+	|description=Defines the default ticket priority in the ticket free text screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewFreeText
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketFreeText'}->{'PriorityDefault'} =  '3 normal';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketFreeText###Title
		+	|description=Shows the title fields in the ticket free text screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewFreeText
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketFreeText'}->{'Title'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketFreeText###TicketFreeText
		+	|description=Ticket free text options shown in the ticket free text screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewFreeText
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketFreeText'}->{'TicketFreeText'} =  {
		+	'1' => '1',
		+	'10' => '0',
		+	'11' => '0',
		+	'12' => '0',
		+	'13' => '0',
		+	'14' => '0',
		+	'15' => '0',
		+	'16' => '0',
		+	'2' => '1',
		+	'3' => '1',
		+	'4' => '1',
		+	'5' => '0',
		+	'6' => '0',
		+	'7' => '0',
		+	'8' => '0',
		+	'9' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketFreeText###TicketFreeTime
		+	|description=Ticket free time options shown in the ticket free text screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewFreeText
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketFreeText'}->{'TicketFreeTime'} =  {
		+	'1' => '0',
		+	'2' => '0',
		+	'3' => '0',
		+	'4' => '0',
		+	'5' => '0',
		+	'6' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketFreeText###ArticleFreeText
		+	|description=Article free text options shown in the ticket free text screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewFreeText
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketFreeText'}->{'ArticleFreeText'} =  {
		+	'1' => '0',
		+	'2' => '0',
		+	'3' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketFreeText###HistoryType
		+	|description=Defines the history type for the ticket free text screen action, which gets used for ticket history.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewFreeText
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketFreeText'}->{'HistoryType'} =  'AddNote';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketFreeText###HistoryComment
		+	|description=Defines the history comment for the ticket free text screen action, which gets used for ticket history.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewFreeText
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketFreeText'}->{'HistoryComment'} =  '%%FreeText';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Agent::Ticket::ViewHistoryTicket::Frontend::HistoryOrder
		+	|description=Shows the ticket history (reverse ordered) in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewHistory
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'CustomerHeadline'} =  'Example Company Support';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::HistoryOrder'} =  'normal';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Agent::Ticket::ViewMailboxTicket::Frontend::AgentTicketLockedView###SortBy::Default
-	{{otrs/ConfigTable	+	|description=Defines the default ticket attribute for ticket sorting in the locked ticket view of the agent interface.
-	|key=CustomerLogo	+	|group=Ticket
-	|description=The logo shown in the header of the customer interface. The URL to the image can be a relative URL to the skin image directory, or a full URL to a remote web server.	+	|subgroup=Frontend::Agent::Ticket::ViewMailbox
-	|group=Framework	+	|valid=1
-	|subgroup=Frontend::Customer	+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketLockedView'}->{'SortBy::Default'} =  'Age';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketLockedView###Order::Default
		+	|description=Defines the default ticket order in the ticket locked view of the agent interface. Up: oldest on top. Down: latest on top.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewMailbox
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketLockedView'}->{'Order::Default'} =  'Up';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketResponsibleView###SortBy::Default
		+	|description=Defines the default ticket attribute for ticket sorting in the responsible view of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewMailbox
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketResponsibleView'}->{'SortBy::Default'} =  'Age';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketResponsibleView###Order::Default
		+	|description=Defines the default ticket order in the responsible view of the agent interface. Up: oldest on top. Down: latest on top.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewMailbox
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketResponsibleView'}->{'Order::Default'} =  'Up';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketWatchView###SortBy::Default
		+	|description=Defines the default ticket attribute for ticket sorting in the watch view of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewMailbox
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketWatchView'}->{'SortBy::Default'} =  'Age';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketWatchView###Order::Default
		+	|description=Defines the default ticket order in the watch view of the agent interface. Up: oldest on top. Down: latest on top.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewMailbox
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketWatchView'}->{'Order::Default'} =  'Up';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Agent::Ticket::ViewMergeTicket::Frontend::AgentTicketMerge###Permission
		+	|description=Required permissions to use the ticket merge screen of a zoomed ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewMerge
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketMerge'}->{'Permission'} =  'rw';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketMerge###RequiredLock
		+	|description=Defines if a ticket lock is required in the ticket merge screen of a zoomed ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewMerge
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketMerge'}->{'RequiredLock'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::MergeText
		+	|description=When tickets are merged, the customer can be informed per email by setting the check box "Inform Sender". In this text area, you can define a pre-formatted text which can later be modified by the agents.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewMerge
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::MergeText'} =  'Your email with ticket number "<OTRS_TICKET>" is merged to "<OTRS_MERGE_TO_TICKET>".';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AutomaticMergeText
		+	|description=When tickets are merged, a note will be added automatically to the ticket which is no longer active. In this text area you can define this text (This text cannot be changed by the agent).
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewMerge
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AutomaticMergeText'} =  'Merged Ticket <OTRS_TICKET> to <OTRS_MERGE_TO_TICKET>.';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Agent::Ticket::ViewMoveTicket::Frontend::MoveType
		+	|description=Determines if the list of possible queues to move to ticket into should be displayed in a dropdown list or in a new window in the agent interface. If "New Window" is set you can add a move note to the ticket.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewMove
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::MoveType'} =  'form';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketMove###State
		+	|description=Allows to set a new ticket state in the move ticket screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewMove
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketMove'}->{'State'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::DefaultNextMoveStateType
		+	|description=Defines the next state of a ticket after being moved to another queue, in the move ticket screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewMove
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::DefaultNextMoveStateType'} =  [
		+	'open',
		+	'closed'
		+	];</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketMove###Priority
		+	|description=Shows the ticket priority options in the move ticket screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewMove
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'CustomerLogo'} =  {	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketMove'}->{'Priority'} =  '0';</pre>
-	'StyleHeight' => '50px',	+	}}
-	'StyleRight' => '25px',	+	{{otrs/Conv
-	'StyleTop' => '2px',	+	|key=Ticket::Frontend::AgentTicketMove###TicketFreeText
-	'StyleWidth' => '135px',	+	|description=Ticket free text options shown in the move ticket screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
-	'URL' => 'skins/Customer/default/img/logo.png'	+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewMove
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketMove'}->{'TicketFreeText'} =  {
		+	'1' => '0',
		+	'10' => '0',
		+	'11' => '0',
		+	'12' => '0',
		+	'13' => '0',
		+	'14' => '0',
		+	'15' => '0',
		+	'16' => '0',
		+	'2' => '0',
		+	'3' => '0',
		+	'4' => '0',
		+	'5' => '0',
		+	'6' => '0',
		+	'7' => '0',
		+	'8' => '0',
		+	'9' => '0'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketMove###TicketFreeTime
-	{{otrs/ConfigTable	+	|description=Ticket free time options shown in the move ticket screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
-	|key=CustomerPanelUserID	+	|group=Ticket
-	|description=Defines the user identifier for the customer panel.	+	|subgroup=Frontend::Agent::Ticket::ViewMove
-	|group=Framework	+	|valid=1
-	|subgroup=Frontend::Customer	+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketMove'}->{'TicketFreeTime'} =  {
		+	'1' => '0',
		+	'2' => '0',
		+	'3' => '0',
		+	'4' => '0',
		+	'5' => '0',
		+	'6' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketMove###NextScreen
		+	|description=Determines the next screen after the ticket is moved. LastScreenOverview will return to search results, queueview, dashboard or the like, LastScreenView will return to TicketZoom.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewMove
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'CustomerPanelUserID'} =  '1';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketMove'}->{'NextScreen'} =  'LastScreenView';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketMove###Subject
-	{{otrs/ConfigTable	+	|description=Sets the default subject for notes added in the ticket move screen of the agent interface.
-	|key=CustomerGroupSupport	+	|group=Ticket
-	|description=Activates support for customer groups.	+	|subgroup=Frontend::Agent::Ticket::ViewMove
-	|group=Framework	+	|valid=1
-	|subgroup=Frontend::Customer	+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketMove'}->{'Subject'} =  '$Text{"Change Queue"}';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketMove###Body
		+	|description=Sets the default body text for notes added in the ticket move screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewMove
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketMove'}->{'Body'} =  '';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Agent::Ticket::ViewNoteTicket::Frontend::AgentTicketNote###Permission
		+	|description=Required permissions to use the ticket note screen in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewNote
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'CustomerGroupSupport'} =  '0';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketNote'}->{'Permission'} =  'note';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketNote###RequiredLock
-	{{otrs/ConfigTable	+	|description=Defines if a ticket lock is required in the ticket note screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
-	|key=CustomerGroupAlwaysGroups	+	|group=Ticket
-	|description=Defines the groups every customer user will be in (if CustomerGroupSupport is enabled and you don't want to manage every user for these groups).	+	|subgroup=Frontend::Agent::Ticket::ViewNote
-	|group=Framework	+	|valid=1
-	|subgroup=Frontend::Customer	+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketNote'}->{'RequiredLock'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketNote###TicketType
		+	|description=Sets the ticket type in the ticket note screen of the agent interface (Ticket::Type needs to be activated).
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewNote
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketNote'}->{'TicketType'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketNote###Service
		+	|description=Sets the service in the ticket note screen of the agent interface (Ticket::Service needs to be activated).
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewNote
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketNote'}->{'Service'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketNote###Owner
		+	|description=Sets the ticket owner in the ticket note screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewNote
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketNote'}->{'Owner'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketNote###OwnerMandatory
		+	|description=Sets if ticket owner must be selected by the agent.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewNote
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketNote'}->{'OwnerMandatory'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketNote###Responsible
		+	|description=Sets the responsible agent of the ticket in the ticket note screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewNote
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketNote'}->{'Responsible'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketNote###State
		+	|description=If a note is added by an agent, sets the state of a ticket in the ticket note screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewNote
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketNote'}->{'State'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketNote###StateType
		+	|description=Defines the next state of a ticket after adding a note, in the ticket note screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewNote
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'CustomerGroupAlwaysGroups'} =  [	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketNote'}->{'StateType'} =  [
-	'users'	+	'open',
		+	'closed',
		+	'pending reminder',
		+	'pending auto'
	];</pre>		];</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketNote###StateDefault
-	{{otrs/ConfigTable	+	|description=Defines the default next state of a ticket after adding a note, in the ticket note screen of the agent interface.
-	|key=CustomerPanelLoginURL	+	|group=Ticket
-	|description=Defines an alternate login URL for the customer panel..	+	|subgroup=Frontend::Agent::Ticket::ViewNote
-	|group=Framework	+
-	|subgroup=Frontend::Customer	+
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'CustomerPanelLoginURL'} =  'http://host.example.com/cgi-bin/login.pl';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketNote'}->{'StateDefault'} =  'open';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketNote###Note
-	{{otrs/ConfigTable	+	|description=Allows adding notes in the ticket note screen of the agent interface.
-	|key=CustomerPanelLogoutURL	+	|group=Ticket
-	|description=Defines an alternate logout URL for the customer panel.	+	|subgroup=Frontend::Agent::Ticket::ViewNote
-	|group=Framework	+	|valid=1
-	|subgroup=Frontend::Customer	+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketNote'}->{'Note'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketNote###Subject
		+	|description=Sets the default subject for notes added in the ticket note screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewNote
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketNote'}->{'Subject'} =  '$Text{"Note"}';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketNote###Body
		+	|description=Sets the default body text for notes added in the ticket note screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewNote
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketNote'}->{'Body'} =  '';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketNote###InvolvedAgent
		+	|description=Shows a list of all the involved agents on this ticket, in the ticket note screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewNote
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'CustomerPanelLogoutURL'} =  'http://host.example.com/cgi-bin/login.pl';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketNote'}->{'InvolvedAgent'} =  '0';</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Frontend::Customer ===	+	|key=Ticket::Frontend::AgentTicketNote###InformAgent
-	{{otrs/ConfigTable	+	|description=Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket note screen of the agent interface.
-	|key=User::Item###1-GoogleMaps	+	|group=Ticket
-	|description=Defines a customer item, which generates a google maps icon at the end of a customer info block.	+	|subgroup=Frontend::Agent::Ticket::ViewNote
-	|group=Framework	+	|valid=0
-	|subgroup=Frontend::Customer	+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketNote'}->{'InformAgent'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketNote###ArticleTypeDefault
		+	|description=Defines the default type of the note in the ticket note screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewNote
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::CustomerUser::Item'}->{'1-GoogleMaps'} =  {	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketNote'}->{'ArticleTypeDefault'} =  'note-internal';</pre>
-	'Attributes' => 'UserStreet;UserCity;UserCountry;',	+	}}
-	'CSS' => 'Core.Agent.CustomerUser.GoogleMaps.css',	+	{{otrs/Conv
-	'CSSClass' => 'GoogleMaps',	+	|key=Ticket::Frontend::AgentTicketNote###ArticleTypes
-	'Module' => 'Kernel::Output::HTML::CustomerUserGeneric',	+	|description=Specifies the different note types that will be used in the system.
-	'Required' => 'UserStreet;UserCity;',	+	|group=Ticket
-	'Target' => '_blank',	+	|subgroup=Frontend::Agent::Ticket::ViewNote
-	'Text' => 'Location',	+	|valid=1
-	'URL' => 'http://maps.google.com/maps?z=7&q='	+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketNote'}->{'ArticleTypes'} =  {
		+	'note-external' => '1',
		+	'note-internal' => '1',
		+	'note-report' => '0'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Frontend::Customer ===	+	|key=Ticket::Frontend::AgentTicketNote###Priority
-	{{otrs/ConfigTable	+	|description=Shows the ticket priority options in the ticket note screen of the agent interface.
-	|key=User::Item###2-Google	+	|group=Ticket
-	|description=Defines a customer item, which generates a google icon at the end of a customer info block.	+	|subgroup=Frontend::Agent::Ticket::ViewNote
-	|group=Framework	+
-	|subgroup=Frontend::Customer	+
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::CustomerUser::Item'}->{'2-Google'} =  {	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketNote'}->{'Priority'} =  '0';</pre>
-	'Attributes' => 'UserFirstname;UserLastname;',	+	}}
-	'CSS' => 'Core.Agent.CustomerUser.Google.css',	+	{{otrs/Conv
-	'CSSClass' => 'Google',	+	|key=Ticket::Frontend::AgentTicketNote###PriorityDefault
-	'Module' => 'Kernel::Output::HTML::CustomerUserGeneric',	+	|description=Defines the default ticket priority in the ticket note screen of the agent interface.
-	'Required' => 'UserFirstname;UserLastname;',	+	|group=Ticket
-	'Target' => '_blank',	+	|subgroup=Frontend::Agent::Ticket::ViewNote
-	'Text' => 'Google',	+	|valid=0
-	'URL' => 'http://google.com/search?q='	+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketNote'}->{'PriorityDefault'} =  '3 normal';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketNote###Title
		+	|description=Shows the title fields in the ticket note screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewNote
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketNote'}->{'Title'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketNote###TicketFreeText
		+	|description=Ticket free text options shown in the ticket note screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewNote
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketNote'}->{'TicketFreeText'} =  {
		+	'1' => '0',
		+	'10' => '0',
		+	'11' => '0',
		+	'12' => '0',
		+	'13' => '0',
		+	'14' => '0',
		+	'15' => '0',
		+	'16' => '0',
		+	'2' => '0',
		+	'3' => '0',
		+	'4' => '0',
		+	'5' => '0',
		+	'6' => '0',
		+	'7' => '0',
		+	'8' => '0',
		+	'9' => '0'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Frontend::Customer ===	+	|key=Ticket::Frontend::AgentTicketNote###TicketFreeTime
-	{{otrs/ConfigTable	+	|description=Ticket free time options shown in the ticket note screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
-	|key=User::Item###2-LinkedIn	+	|group=Ticket
-	|description=Defines a customer item, which generates a LinkedIn icon at the end of a customer info block.	+	|subgroup=Frontend::Agent::Ticket::ViewNote
-	|group=Framework	+	|valid=1
-	|subgroup=Frontend::Customer	+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketNote'}->{'TicketFreeTime'} =  {
		+	'1' => '0',
		+	'2' => '0',
		+	'3' => '0',
		+	'4' => '0',
		+	'5' => '0',
		+	'6' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketNote###ArticleFreeText
		+	|description=Article free text options shown in the ticket note screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewNote
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketNote'}->{'ArticleFreeText'} =  {
		+	'1' => '0',
		+	'2' => '0',
		+	'3' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketNote###HistoryType
		+	|description=Defines the history type for the ticket note screen action, which gets used for ticket history in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewNote
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketNote'}->{'HistoryType'} =  'AddNote';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketNote###HistoryComment
		+	|description=Defines the history comment for the ticket note screen action, which gets used for ticket history in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewNote
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketNote'}->{'HistoryComment'} =  '%%Note';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Agent::Ticket::ViewOwnerTicket::Frontend::AgentTicketOwner###Permission
		+	|description=Required permissions to use the ticket owner screen of a zoomed ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewOwner
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketOwner'}->{'Permission'} =  'owner';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketOwner###RequiredLock
		+	|description=Defines if a ticket lock is required in the ticket owner screen of a zoomed ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewOwner
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketOwner'}->{'RequiredLock'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketOwner###TicketType
		+	|description=Sets the ticket type in the ticket owner screen of a zoomed ticket in the agent interface (Ticket::Type needs to be activated).
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewOwner
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketOwner'}->{'TicketType'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketOwner###Service
		+	|description=Sets the service in the ticket owner screen of a zoomed ticket in the agent interface (Ticket::Service needs to be activated).
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewOwner
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketOwner'}->{'Service'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketOwner###Owner
		+	|description=Sets the ticket owner in the ticket owner screen of a zoomed ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewOwner
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketOwner'}->{'Owner'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketOwner###OwnerMandatory
		+	|description=Sets if ticket owner must be selected by the agent.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewOwner
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketOwner'}->{'OwnerMandatory'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketOwner###Responsible
		+	|description=Sets the responsible agent of the ticket in the ticket owner screen of a zoomed ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewOwner
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketOwner'}->{'Responsible'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketOwner###State
		+	|description=If a note is added by an agent, sets the state of the ticket in the ticket owner screen of a zoomed ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewOwner
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketOwner'}->{'State'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketOwner###StateType
		+	|description=Defines the next state of a ticket after adding a note, in the ticket owner screen of a zoomed ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewOwner
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketOwner'}->{'StateType'} =  [
		+	'open',
		+	'pending reminder',
		+	'pending auto'
		+	];</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketOwner###StateDefault
		+	|description=Defines the default next state of a ticket after adding a note, in the ticket owner screen of a zoomed ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewOwner
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketOwner'}->{'StateDefault'} =  'open';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketOwner###Note
		+	|description=Allows adding notes in the ticket owner screen of a zoomed ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewOwner
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketOwner'}->{'Note'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketOwner###Subject
		+	|description=Sets the default subject for notes added in the ticket owner screen of a zoomed ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewOwner
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketOwner'}->{'Subject'} =  '$Text{"Owner Update"}!';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketOwner###Body
		+	|description=Sets the default body text for notes added in the ticket owner screen of a zoomed ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewOwner
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketOwner'}->{'Body'} =  '';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketOwner###InvolvedAgent
		+	|description=Shows a list of all the involved agents on this ticket, in the ticket owner screen of a zoomed ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewOwner
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::CustomerUser::Item'}->{'2-LinkedIn'} =  {	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketOwner'}->{'InvolvedAgent'} =  '0';</pre>
-	'Attributes' => 'UserFirstname;UserLastname;',	+	}}
-	'CSS' => 'Core.Agent.CustomerUser.LinkedIn.css',	+	{{otrs/Conv
-	'CSSClass' => 'LinkedIn',	+	|key=Ticket::Frontend::AgentTicketOwner###InformAgent
-	'Module' => 'Kernel::Output::HTML::CustomerUserGeneric',	+	|description=Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket owner screen of a zoomed ticket in the agent interface.
-	'Required' => 'UserFirstname;UserLastname;',	+	|group=Ticket
-	'Target' => '_blank',	+	|subgroup=Frontend::Agent::Ticket::ViewOwner
-	'Text' => 'LinkedIn',	+	|valid=0
-	'URL' => 'http://www.linkedin.com/commonSearch?type=people&keywords='	+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketOwner'}->{'InformAgent'} = '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketOwner###ArticleTypeDefault
		+	|description=Defines the default type of the note in the ticket owner screen of a zoomed ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewOwner
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketOwner'}->{'ArticleTypeDefault'} = 'note-internal';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketOwner###ArticleTypes
		+	|description=Specifies the different note types that will be used in the system.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewOwner
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketOwner'}->{'ArticleTypes'} =  {
		+	'note-external' => '0',
		+	'note-internal' => '1',
		+	'note-report' => '0'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Frontend::Customer ===	+	|key=Ticket::Frontend::AgentTicketOwner###Priority
-	{{otrs/ConfigTable	+	|description=Shows the ticket priority options in the ticket owner screen of a zoomed ticket in the agent interface.
-	|key=User::Item###3-XING	+	|group=Ticket
-	|description=Defines a customer item, which generates a XING icon at the end of a customer info block.	+	|subgroup=Frontend::Agent::Ticket::ViewOwner
-	|group=Framework	+
-	|subgroup=Frontend::Customer	+
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Frontend::CustomerUser::Item'}->{'3-XING'} =  {	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketOwner'}->{'Priority'} =  '0';</pre>
-	'Attributes' => 'UserFirstname;UserLastname;',	+	}}
-	'CSS' => 'Core.Agent.CustomerUser.Xing.css',	+	{{otrs/Conv
-	'CSSClass' => 'Xing',	+	|key=Ticket::Frontend::AgentTicketOwner###PriorityDefault
-	'Module' => 'Kernel::Output::HTML::CustomerUserGeneric',	+	|description=Defines the default ticket priority in the ticket owner screen of a zoomed ticket in the agent interface.
-	'Required' => 'UserFirstname;UserLastname;',	+	|group=Ticket
-	'Target' => '_blank',	+	|subgroup=Frontend::Agent::Ticket::ViewOwner
-	'Text' => 'XING',	+	|valid=0
-	'URL' => 'https://www.xing.com/app/search?op=search;keywords='	+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketOwner'}->{'PriorityDefault'} =  '3 normal';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketOwner###Title
		+	|description=Shows the title fields in the ticket owner screen of a zoomed ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewOwner
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketOwner'}->{'Title'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketOwner###TicketFreeText
		+	|description=Ticket free text options shown in the ticket owner screen of a zoomed ticket in the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewOwner
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketOwner'}->{'TicketFreeText'} =  {
		+	'1' => '0',
		+	'10' => '0',
		+	'11' => '0',
		+	'12' => '0',
		+	'13' => '0',
		+	'14' => '0',
		+	'15' => '0',
		+	'16' => '0',
		+	'2' => '0',
		+	'3' => '0',
		+	'4' => '0',
		+	'5' => '0',
		+	'6' => '0',
		+	'7' => '0',
		+	'8' => '0',
		+	'9' => '0'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketOwner###TicketFreeTime
-	{{otrs/ConfigTable	+	|description=Ticket free time options shown in the ticket owner screen of a zoomed ticket in the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
-	|key=CustomerPanelPreApplicationModule###CustomerAccept	+	|group=Ticket
-	|description=This module and its PreRun() function will be executed, if defined, for every request. This module is useful to check some user options or to display news about new applications.	+	|subgroup=Frontend::Agent::Ticket::ViewOwner
-	|group=Framework	+	|valid=1
-	|subgroup=Frontend::Customer	+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketOwner'}->{'TicketFreeTime'} =  {
		+	'1' => '0',
		+	'2' => '0',
		+	'3' => '0',
		+	'4' => '0',
		+	'5' => '0',
		+	'6' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketOwner###ArticleFreeText
		+	|description=Article free text options shown in the ticket owner screen of a zoomed ticket in the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewOwner
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketOwner'}->{'ArticleFreeText'} =  {
		+	'1' => '0',
		+	'2' => '0',
		+	'3' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketOwner###HistoryType
		+	|description=Defines the history type for the ticket owner screen action, which gets used for ticket history in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewOwner
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketOwner'}->{'HistoryType'} =  'AddNote';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketOwner###HistoryComment
		+	|description=Defines the history comment for the ticket owner screen action, which gets used for ticket history in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewOwner
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketOwner'}->{'HistoryComment'} =  '%%Owner';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Agent::Ticket::ViewPendingTicket::Frontend::AgentTicketPending###Permission
		+	|description=Required permissions to use the ticket pending screen of a zoomed ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPending
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPending'}->{'Permission'} =  'pending';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPending###RequiredLock
		+	|description=Defines if a ticket lock is required in the ticket pending screen of a zoomed ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPending
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPending'}->{'RequiredLock'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPending###TicketType
		+	|description=Sets the ticket type in the ticket pending screen of a zoomed ticket in the agent interface (Ticket::Type needs to be activated).
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPending
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPending'}->{'TicketType'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPending###Service
		+	|description=Sets the service in the ticket pending screen of a zoomed ticket in the agent interface (Ticket::Service needs to be activated).
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPending
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPending'}->{'Service'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPending###Owner
		+	|description=Sets the ticket owner in the ticket pending screen of a zoomed ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPending
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPending'}->{'Owner'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPending###OwnerMandatory
		+	|description=Sets if ticket owner must be selected by the agent.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPending
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPending'}->{'OwnerMandatory'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPending###Responsible
		+	|description=Sets the responsible agent of the ticket in the ticket pending screen of a zoomed ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPending
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPending'}->{'Responsible'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPending###State
		+	|description=If a note is added by an agent, sets the state of the ticket in the ticket pending screen of a zoomed ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPending
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPending'}->{'State'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPending###StateType
		+	|description=Defines the next state of a ticket after adding a note, in the ticket pending screen of a zoomed ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPending
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPending'}->{'StateType'} =  [
		+	'pending reminder',
		+	'pending auto'
		+	];</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPending###StateDefault
		+	|description=Defines the default next state of a ticket after adding a note, in the ticket pending screen of a zoomed ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPending
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPending'}->{'StateDefault'} =  'pending reminder';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPending###Note
		+	|description=Allows adding notes in the ticket pending screen of a zoomed ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPending
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPending'}->{'Note'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPending###Subject
		+	|description=Sets the default subject for notes added in the ticket pending screen of a zoomed ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPending
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPending'}->{'Subject'} =  '$Text{"Pending"}!';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPending###Body
		+	|description=Sets the default body text for notes added in the ticket pending screen of a zoomed ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPending
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPending'}->{'Body'} =  '';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPending###InvolvedAgent
		+	|description=Shows a list of all the involved agents on this ticket, in the ticket pending screen of a zoomed ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPending
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'CustomerPanelPreApplicationModule'}->{'CustomerAccept'} =  'Kernel::Modules::CustomerAccept';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPending'}->{'InvolvedAgent'} =  '0';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketPending###InformAgent
-	{{otrs/ConfigTable	+	|description=Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket pending screen of a zoomed ticket in the agent interface.
-	|key=CustomerPanel::InfoKey	+	|group=Ticket
-	|description=Defines the key to check with CustomerAccept. If this user preferences key is true, then the message is accepted by the system.	+	|subgroup=Frontend::Agent::Ticket::ViewPending
-	|group=Framework	+
-	|subgroup=Frontend::Customer	+
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'CustomerPanel::InfoKey'} =  'CustomerAccept1';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPending'}->{'InformAgent'} =  '0';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketPending###ArticleTypeDefault
-	{{otrs/ConfigTable	+	|description=Defines the default type of the note in the ticket pending screen of a zoomed ticket in the agent interface.
-	|key=CustomerPanel::InfoFile	+	|group=Ticket
-	|description=Defines the path of the shown info file, that is located under Kernel/Output/HTML/Standard/CustomerAccept.dtl.	+	|subgroup=Frontend::Agent::Ticket::ViewPending
-	|group=Framework	+	|valid=1
-	|subgroup=Frontend::Customer	+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPending'}->{'ArticleTypeDefault'} =  'note-internal';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPending###ArticleTypes
		+	|description=Specifies the different note types that will be used in the system.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPending
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPending'}->{'ArticleTypes'} =  {
		+	'note-external' => '0',
		+	'note-internal' => '1',
		+	'note-report' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPending###Priority
		+	|description=Shows the ticket priority options in the ticket pending screen of a zoomed ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPending
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'CustomerPanel::InfoFile'} =  'CustomerAccept';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPending'}->{'Priority'} =  '0';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketPending###PriorityDefault
-	{{otrs/ConfigTable	+	|description=Defines the default ticket priority in the ticket pending screen of a zoomed ticket in the agent interface.
-	|key=CustomerPanelLostPassword	+	|group=Ticket
-	|description=Activates lost password feature for customers.	+	|subgroup=Frontend::Agent::Ticket::ViewPending
-	|group=Framework	+	|valid=0
-	|subgroup=Frontend::Customer	+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPending'}->{'PriorityDefault'} =  '3 normal';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPending###Title
		+	|description=Shows the title fields in the ticket pending screen of a zoomed ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPending
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPending'}->{'Title'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPending###TicketFreeText
		+	|description=Ticket free text options shown in the ticket pending screen of a zoomed ticket in the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPending
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPending'}->{'TicketFreeText'} =  {
		+	'1' => '0',
		+	'10' => '0',
		+	'11' => '0',
		+	'12' => '0',
		+	'13' => '0',
		+	'14' => '0',
		+	'15' => '0',
		+	'16' => '0',
		+	'2' => '0',
		+	'3' => '0',
		+	'4' => '0',
		+	'5' => '0',
		+	'6' => '0',
		+	'7' => '0',
		+	'8' => '0',
		+	'9' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPending###TicketFreeTime
		+	|description=Ticket free time options shown in the ticket pending screen of a zoomed ticket in the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPending
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPending'}->{'TicketFreeTime'} =  {
		+	'1' => '0',
		+	'2' => '0',
		+	'3' => '0',
		+	'4' => '0',
		+	'5' => '0',
		+	'6' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPending###ArticleFreeText
		+	|description=Article free text options shown in the ticket pending screen of a zoomed ticket in the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPending
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPending'}->{'ArticleFreeText'} =  {
		+	'1' => '0',
		+	'2' => '0',
		+	'3' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPending###HistoryType
		+	|description=Defines the history type for the ticket pending screen action, which gets used for ticket history in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPending
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPending'}->{'HistoryType'} =  'AddNote';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPending###HistoryComment
		+	|description=Defines the history comment for the ticket pending screen action, which gets used for ticket history in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPending
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPending'}->{'HistoryComment'} =  '%%Pending';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Agent::Ticket::ViewPhoneNewTicket::Frontend::AgentTicketPhone###Priority
		+	|description=Sets the default priority for new phone tickets in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPhoneNew
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'CustomerPanelLostPassword'} =  '1';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPhone'}->{'Priority'} =  '3 normal';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketPhone###ArticleType
-	{{otrs/ConfigTable	+	|description=Sets the default article type for new phone tickets in the agent interface.
-	|key=CustomerPanelCreateAccount	+	|group=Ticket
-	|description=Enables customers to create their own accounts.	+	|subgroup=Frontend::Agent::Ticket::ViewPhoneNew
-	|group=Framework	+
-	|subgroup=Frontend::Customer	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'CustomerPanelCreateAccount'} =  '1';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPhone'}->{'ArticleType'} =  'phone';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketPhone###SenderType
-	{{otrs/ConfigTable	+	|description=Sets the default sender type for new phone ticket in the agent interface.
-	|key=CustomerPanelSubjectLostPasswordToken	+	|group=Ticket
-	|description=Defines the subject for notification mails sent to customers, with token about new requested password.	+	|subgroup=Frontend::Agent::Ticket::ViewPhoneNew
-	|group=Framework	+
-	|subgroup=Frontend::Customer	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'CustomerPanelSubjectLostPasswordToken'} =  'New OTRS password request';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPhone'}->{'SenderType'} =  'customer';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketPhone###Subject
-	{{otrs/ConfigTable	+	|description=Sets the default subject for new phone tickets (e.g. 'Phone call') in the agent interface.
-	|key=CustomerPanelBodyLostPasswordToken	+	|group=Ticket
-	|description=Defines the body text for notification mails sent to customers, with token about new requested password (after using this link the new password will be sent).	+	|subgroup=Frontend::Agent::Ticket::ViewPhoneNew
-	|group=Framework	+
-	|subgroup=Frontend::Customer	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'CustomerPanelBodyLostPasswordToken'} =  'Hi <OTRS_USERFIRSTNAME>,	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPhone'}->{'Subject'} =  '';</pre>
-		+
-	You or someone impersonating you has requested to change your OTRS	+
-	password.	+
-		+
-	If you want to do this, click on this link. You will receive another email containing the password.	+
-		+
-	<OTRS_CONFIG_HttpType>://<OTRS_CONFIG_FQDN>/<OTRS_CONFIG_ScriptAlias>customer.pl?Action=CustomerLostPassword;Token=<OTRS_TOKEN>	+
-		+
-	If you did not request a new password, please ignore this email.	+
-	';</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketPhone###Body
-	{{otrs/ConfigTable	+	|description=Sets the default note text for new telephone tickets. E.g 'New ticket via call' in the agent interface.
-	|key=CustomerPanelSubjectLostPassword	+	|group=Ticket
-	|description=Defines the subject for notification mails sent to customers, about new password.	+	|subgroup=Frontend::Agent::Ticket::ViewPhoneNew
-	|group=Framework	+
-	|subgroup=Frontend::Customer	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'CustomerPanelSubjectLostPassword'} =  'New OTRS password';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPhone'}->{'Body'} =  '';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketPhone###StateDefault
-	{{otrs/ConfigTable	+	|description=Sets the default next state for new phone tickets in the agent interface.
-	|key=CustomerPanelBodyLostPassword	+	|group=Ticket
-	|description=Defines the body text for notification mails sent to customers, about new password (after using this link the new password will be sent).	+	|subgroup=Frontend::Agent::Ticket::ViewPhoneNew
-	|group=Framework	+
-	|subgroup=Frontend::Customer	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'CustomerPanelBodyLostPassword'} =  'Hi <OTRS_USERFIRSTNAME>,	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPhone'}->{'StateDefault'} =  'open';</pre>
-		+
-		+
-	New password: <OTRS_NEWPW>	+
-		+
-	<OTRS_CONFIG_HttpType>://<OTRS_CONFIG_FQDN>/<OTRS_CONFIG_ScriptAlias>customer.pl	+
-	';</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketPhone###StateType
-	{{otrs/ConfigTable	+	|description=Determines the next possible ticket states, after the creation of a new phone ticket in the agent interface.
-	|key=CustomerPanelSubjectNewAccount	+	|group=Ticket
-	|description=Defines the subject for notification mails sent to customers, about new account.	+	|subgroup=Frontend::Agent::Ticket::ViewPhoneNew
-	|group=Framework	+
-	|subgroup=Frontend::Customer	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'CustomerPanelSubjectNewAccount'} =  'New OTRS Account!';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPhone'}->{'StateType'} =  [
		+	'open',
		+	'pending auto',
		+	'pending reminder',
		+	'closed'
		+	];</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketPhone###TicketFreeText
-	{{otrs/ConfigTable	+	|description=Ticket free text options shown in the phone ticket screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
-	|key=CustomerPanelBodyNewAccount	+	|group=Ticket
-	|description=Defines the body text for notification mails sent to customers, about new account.	+	|subgroup=Frontend::Agent::Ticket::ViewPhoneNew
-	|group=Framework	+	|valid=1
-	|subgroup=Frontend::Customer	+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPhone'}->{'TicketFreeText'} =  {
		+	'1' => '0',
		+	'10' => '0',
		+	'11' => '0',
		+	'12' => '0',
		+	'13' => '0',
		+	'14' => '0',
		+	'15' => '0',
		+	'16' => '0',
		+	'2' => '0',
		+	'3' => '0',
		+	'4' => '0',
		+	'5' => '0',
		+	'6' => '0',
		+	'7' => '0',
		+	'8' => '0',
		+	'9' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPhone###TicketFreeTime
		+	|description=Ticket free time options shown in the phone ticket screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPhoneNew
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPhone'}->{'TicketFreeTime'} =  {
		+	'1' => '0',
		+	'2' => '0',
		+	'3' => '0',
		+	'4' => '0',
		+	'5' => '0',
		+	'6' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPhone###ArticleFreeText
		+	|description=Article free text options shown in the phone ticket screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPhoneNew
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPhone'}->{'ArticleFreeText'} =  {
		+	'1' => '0',
		+	'2' => '0',
		+	'3' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPhone###HistoryType
		+	|description=Defines the history type for the phone ticket screen action, which gets used for ticket history in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPhoneNew
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'CustomerPanelBodyNewAccount'} =  'Hi <OTRS_USERFIRSTNAME>,	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPhone'}->{'HistoryType'} =  'PhoneCallCustomer';</pre>
-		+
-	You or someone impersonating you has created a new OTRS account for	+
-	you.	+
-		+
-	Full name: <OTRS_USERFIRSTNAME> <OTRS_USERLASTNAME>	+
-	User name: <OTRS_USERLOGIN>	+
-	Password : <OTRS_USERPASSWORD>	+
-		+
-	You can log in via the following URL. We encourage you to change your password	+
-	via the Preferences button after logging in.	+
-		+
-	<OTRS_CONFIG_HttpType>://<OTRS_CONFIG_FQDN>/<OTRS_CONFIG_ScriptAlias>customer.pl	+
-	';</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketPhone###HistoryComment
-	{{otrs/ConfigTable	+	|description=Defines the history comment for the phone ticket screen action, which gets used for ticket history in the agent interface.
-	|key=Loader::Customer::Skin###000-default	+	|group=Ticket
-	|description=Default skin for OTRS 3.0 interface.	+	|subgroup=Frontend::Agent::Ticket::ViewPhoneNew
-	|group=Framework	+	|valid=1
-	|subgroup=Frontend::Customer	+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPhone'}->{'HistoryComment'} =  '';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPhone###SplitLinkType
		+	|description=Sets the default link type of splitted tickets in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPhoneNew
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'Loader::Customer::Skin'}->{'000-default'} =  {	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPhone'}->{'SplitLinkType'} =  {
-	'Description' => 'This is the default orange - black skin for OTRS 3.0.',	+	'Direction' => 'Target',
-	'HomePage' => 'www.otrs.org',	+	'LinkType' => 'ParentChild'
-	'InternalName' => 'default',	+
-	'VisibleName' => 'Default'	+
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Agent::Ticket::ViewPhoneOutboundTicket::Frontend::AgentTicketPhoneOutbound###Permission
-	{{otrs/ConfigTable	+	|description=Required permissions to use the ticket phone outbound screen in the agent interface.
-	|key=Loader::Customer::SelectedSkin	+	|group=Ticket
-	|description=The customer skin's InternalName which should be used in the customer interface. Please check the available skins in Frontend::Customer::Skins.	+	|subgroup=Frontend::Agent::Ticket::ViewPhoneOutbound
-	|group=Framework	+
-	|subgroup=Frontend::Customer	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'Loader::Customer::SelectedSkin'} =  'default';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPhoneOutbound'}->{'Permission'} =  'phone';</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Frontend::Customer::Auth ===	+	|key=Ticket::Frontend::AgentTicketPhoneOutbound###RequiredLock
-	{{otrs/ConfigTable	+	|description=Defines if a ticket lock is required in the ticket phone outbound screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
-	|key=Customer::AuthModule	+	|group=Ticket
-	|description=Defines the module to authenticate customers.	+	|subgroup=Frontend::Agent::Ticket::ViewPhoneOutbound
-	|group=Framework	+	|valid=1
-	|subgroup=Frontend::Customer::Auth	+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPhoneOutbound'}->{'RequiredLock'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPhoneOutbound###ArticleType
		+	|description=Defines the default type of the note in the ticket phone outbound screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPhoneOutbound
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'Customer::AuthModule'} =  'Kernel::System::CustomerAuth::DB';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPhoneOutbound'}->{'ArticleType'} =  'phone';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketPhoneOutbound###SenderType
-	{{otrs/ConfigTable	+	|description=Defines the default sender type for phone tickets in the ticket phone outbound screen of the agent interface.
-	|key=Customer::AuthModule::DB::CryptType	+	|group=Ticket
-	|description=If "DB" was selected for Customer::AuthModule, the crypt type of passwords must be specified.	+	|subgroup=Frontend::Agent::Ticket::ViewPhoneOutbound
-	|group=Framework	+
-	|subgroup=Frontend::Customer::Auth	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'Customer::AuthModule::DB::CryptType'} =  'md5';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPhoneOutbound'}->{'SenderType'} =  'agent';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketPhoneOutbound###Subject
-	{{otrs/ConfigTable	+	|description=Defines the default subject for phone tickets in the ticket phone outbound screen of the agent interface.
-	|key=Customer::AuthModule::DB::Table	+	|group=Ticket
-	|description=If "DB" was selected for Customer::AuthModule, the name of the table where your customer data should be stored must be specified.	+	|subgroup=Frontend::Agent::Ticket::ViewPhoneOutbound
-	|group=Framework	+
-	|subgroup=Frontend::Customer::Auth	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'Customer::AuthModule::DB::Table'} =  'customer_user';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPhoneOutbound'}->{'Subject'} =  '$Text{"Phone call"}!';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketPhoneOutbound###Body
-	{{otrs/ConfigTable	+	|description=Defines the default note body text for phone tickets in the ticket phone outbound screen of the agent interface.
-	|key=Customer::AuthModule::DB::CustomerKey	+	|group=Ticket
-	|description=If "DB" was selected for Customer::AuthModule, the name of the column for the CustomerKey in the customer table must be specified.	+	|subgroup=Frontend::Agent::Ticket::ViewPhoneOutbound
-	|group=Framework	+
-	|subgroup=Frontend::Customer::Auth	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'Customer::AuthModule::DB::CustomerKey'} =  'login';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPhoneOutbound'}->{'Body'} =  '';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketPhoneOutbound###State
-	{{otrs/ConfigTable	+	|description=Defines the default ticket next state after adding a phone note in the ticket phone outbound screen of the agent interface.
-	|key=Customer::AuthModule::DB::CustomerPassword	+	|group=Ticket
-	|description=If "DB" was selected for Customer::AuthModule, the column name for the CustomerPassword in the customer table must be specified.	+	|subgroup=Frontend::Agent::Ticket::ViewPhoneOutbound
-	|group=Framework	+	|valid=1
-	|subgroup=Frontend::Customer::Auth	+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPhoneOutbound'}->{'State'} =  'closed successful';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPhoneOutbound###StateType
		+	|description=Next possible ticket states after adding a phone note in the ticket phone outbound screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPhoneOutbound
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'Customer::AuthModule::DB::CustomerPassword'} =  'pw';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPhoneOutbound'}->{'StateType'} =  [
		+	'open',
		+	'pending auto',
		+	'pending reminder',
		+	'closed'
		+	];</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketPhoneOutbound###TicketFreeText
-	{{otrs/ConfigTable	+	|description=Ticket free text options shown in the ticket phone outbound screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
-	|key=Customer::AuthModule::DB::DSN	+	|group=Ticket
-	|description=If "DB" was selected for Customer::AuthModule, the DSN for the connection to the customer table must be specified.	+	|subgroup=Frontend::Agent::Ticket::ViewPhoneOutbound
-	|group=Framework	+	|valid=1
-	|subgroup=Frontend::Customer::Auth	+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPhoneOutbound'}->{'TicketFreeText'} =  {
		+	'1' => '0',
		+	'10' => '0',
		+	'11' => '0',
		+	'12' => '0',
		+	'13' => '0',
		+	'14' => '0',
		+	'15' => '0',
		+	'16' => '0',
		+	'2' => '0',
		+	'3' => '0',
		+	'4' => '0',
		+	'5' => '0',
		+	'6' => '0',
		+	'7' => '0',
		+	'8' => '0',
		+	'9' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPhoneOutbound###TicketFreeTime
		+	|description=Ticket free time options shown in the ticket phone outbound screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPhoneOutbound
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPhoneOutbound'}->{'TicketFreeTime'} =  {
		+	'1' => '0',
		+	'2' => '0',
		+	'3' => '0',
		+	'4' => '0',
		+	'5' => '0',
		+	'6' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPhoneOutbound###ArticleFreeText
		+	|description=Article free text options shown in the ticket phone outbound screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPhoneOutbound
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPhoneOutbound'}->{'ArticleFreeText'} =  {
		+	'1' => '0',
		+	'2' => '0',
		+	'3' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPhoneOutbound###HistoryType
		+	|description=Defines the history type for the ticket phone outbound screen action, which gets used for ticket history in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPhoneOutbound
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPhoneOutbound'}->{'HistoryType'} =  'PhoneCallAgent';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPhoneOutbound###HistoryComment
		+	|description=Defines the history comment for the ticket phone outbound screen action, which gets used for ticket history in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPhoneOutbound
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPhoneOutbound'}->{'HistoryComment'} =  '';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Agent::Ticket::ViewPriorityTicket::Frontend::AgentTicketPriority###Permission
		+	|description=Required permissions to use the ticket priority screen of a zoomed ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPriority
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPriority'}->{'Permission'} =  'priority';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPriority###RequiredLock
		+	|description=Defines if a ticket lock is required in the ticket priority screen of a zoomed ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPriority
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPriority'}->{'RequiredLock'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPriority###TicketType
		+	|description=Sets the ticket type in the ticket priority screen of a zoomed ticket in the agent interface (Ticket::Type needs to be activated).
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPriority
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPriority'}->{'TicketType'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPriority###Service
		+	|description=Sets the service in the ticket priority screen of a zoomed ticket in the agent interface (Ticket::Service needs to be activated).
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPriority
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPriority'}->{'Service'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPriority###Owner
		+	|description=Sets the ticket owner in the ticket priority screen of a zoomed ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPriority
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPriority'}->{'Owner'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPriority###OwnerMandatory
		+	|description=Sets if ticket owner must be selected by the agent.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPriority
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPriority'}->{'OwnerMandatory'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPriority###Responsible
		+	|description=Sets the responsible agent of the ticket in the ticket priority screen of a zoomed ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPriority
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPriority'}->{'Responsible'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPriority###State
		+	|description=If a note is added by an agent, sets the state of the ticket in the ticket priority screen of a zoomed ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPriority
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPriority'}->{'State'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPriority###StateType
		+	|description=Defines the next state of a ticket after adding a note, in the ticket priority screen of a zoomed ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPriority
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPriority'}->{'StateType'} =  [
		+	'open',
		+	'pending reminder',
		+	'pending auto'
		+	];</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPriority###StateDefault
		+	|description=Defines the default next state of a ticket after adding a note, in the ticket priority screen of a zoomed ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPriority
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPriority'}->{'StateDefault'} =  'open';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPriority###Note
		+	|description=Allows adding notes in the ticket priority screen of a zoomed ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPriority
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPriority'}->{'Note'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPriority###Subject
		+	|description=Sets the default subject for notes added in the ticket priority screen of a zoomed ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPriority
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPriority'}->{'Subject'} =  '$Text{"Priority Update"}!';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPriority###Body
		+	|description=Sets the default body text for notes added in the ticket priority screen of a zoomed ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPriority
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPriority'}->{'Body'} =  '';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPriority###InvolvedAgent
		+	|description=Shows a list of all the involved agents on this ticket, in the ticket priority screen of a zoomed ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPriority
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Customer::AuthModule::DB::DSN'} =  'DBI:mysql:database=customerdb;host=customerdbhost';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPriority'}->{'InvolvedAgent'} =  '0';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketPriority###InformAgent
-	{{otrs/ConfigTable	+	|description=Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket priority screen of a zoomed ticket in the agent interface.
-	|key=Customer::AuthModule::DB::User	+	|group=Ticket
-	|description=If "DB" was selected for Customer::AuthModule, a username to connect to the customer table can be specified.	+	|subgroup=Frontend::Agent::Ticket::ViewPriority
-	|group=Framework	+
-	|subgroup=Frontend::Customer::Auth	+
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Customer::AuthModule::DB::User'} =  'some_user';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPriority'}->{'InformAgent'} =  '0';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketPriority###ArticleTypeDefault
-	{{otrs/ConfigTable	+	|description=Defines the default type of the note in the ticket priority screen of a zoomed ticket in the agent interface.
-	|key=Customer::AuthModule::DB::Password	+	|group=Ticket
-	|description=If "DB" was selected for Customer::AuthModule, a password to connect to the customer table can be specified.	+	|subgroup=Frontend::Agent::Ticket::ViewPriority
-	|group=Framework	+	|valid=1
-	|subgroup=Frontend::Customer::Auth	+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPriority'}->{'ArticleTypeDefault'} =  'note-internal';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPriority###ArticleTypes
		+	|description=Specifies the different note types that will be used in the system.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPriority
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPriority'}->{'ArticleTypes'} =  {
		+	'note-external' => '0',
		+	'note-internal' => '1',
		+	'note-report' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPriority###Priority
		+	|description=Shows the ticket priority options in the ticket priority screen of a zoomed ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPriority
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPriority'}->{'Priority'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPriority###PriorityDefault
		+	|description=Defines the default ticket priority in the ticket priority screen of a zoomed ticket in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPriority
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Customer::AuthModule::DB::Password'} =  'some_password';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPriority'}->{'PriorityDefault'} =  '3 normal';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketPriority###Title
-	{{otrs/ConfigTable	+	|description=Shows the title fields in the ticket priority screen of a zoomed ticket in the agent interface.
-	|key=Customer::AuthModule::DB::Type	+	|group=Ticket
-	|description=If "DB" was selected for Customer::AuthModule, a database driver (normally autodetection is used) can be specified.	+	|subgroup=Frontend::Agent::Ticket::ViewPriority
-	|group=Framework	+	|valid=1
-	|subgroup=Frontend::Customer::Auth	+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPriority'}->{'Title'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPriority###TicketFreeText
		+	|description=Ticket free text options shown in the ticket priority screen of a zoomed ticket in the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPriority
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPriority'}->{'TicketFreeText'} =  {
		+	'1' => '0',
		+	'10' => '0',
		+	'11' => '0',
		+	'12' => '0',
		+	'13' => '0',
		+	'14' => '0',
		+	'15' => '0',
		+	'16' => '0',
		+	'2' => '0',
		+	'3' => '0',
		+	'4' => '0',
		+	'5' => '0',
		+	'6' => '0',
		+	'7' => '0',
		+	'8' => '0',
		+	'9' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPriority###TicketFreeTime
		+	|description=Ticket free time options shown in the ticket priority screen of a zoomed ticket in the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPriority
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPriority'}->{'TicketFreeTime'} =  {
		+	'1' => '0',
		+	'2' => '0',
		+	'3' => '0',
		+	'4' => '0',
		+	'5' => '0',
		+	'6' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPriority###ArticleFreeText
		+	|description=Article free text options shown in the ticket priority screen of a zoomed ticket in the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPriority
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPriority'}->{'ArticleFreeText'} =  {
		+	'1' => '0',
		+	'2' => '0',
		+	'3' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPriority###HistoryType
		+	|description=Defines the history type for the ticket priority screen action, which gets used for ticket history in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPriority
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPriority'}->{'HistoryType'} =  'AddNote';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketPriority###HistoryComment
		+	|description=Defines the history comment for the ticket priority screen action, which gets used for ticket history in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewPriority
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketPriority'}->{'HistoryComment'} =  '%%Priority';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Agent::Ticket::ViewQueueTicket::Frontend::AgentTicketQueue###StripEmptyLines
		+	|description=Strips empty lines on the ticket preview in the queue view.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewQueue
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketQueue'}->{'StripEmptyLines'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketQueue###ViewAllPossibleTickets
		+	|description=Shows all both ro and rw queues in the queue view.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewQueue
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketQueue'}->{'ViewAllPossibleTickets'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketQueue###HighlightAge1
		+	|description=Sets the age in minutes (first level) for highlighting queues that contain untouched tickets.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewQueue
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketQueue'}->{'HighlightAge1'} =  '1440';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketQueue###HighlightAge2
		+	|description=Sets the age in minutes (second level) for highlighting queues that contain untouched tickets.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewQueue
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketQueue'}->{'HighlightAge2'} =  '2880';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketQueue###Blink
		+	|description=Activates a blinking mechanism of the queue that contains the oldest ticket.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewQueue
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketQueue'}->{'Blink'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketQueue###QueueSort
		+	|description=Sorts the tickets (ascendingly or descendingly) when a single queue is selected in the queue view and after the tickets are sorted by priority. Values: 0 = ascending (oldest on top, default), 1 = descending (youngest on top). Use the QueueID for the key and 0 or 1 for value.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewQueue
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Customer::AuthModule::DB::Type'} =  'mysql';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketQueue'}->{'QueueSort'} =  {
		+	'3' => '0',
		+	'7' => '1'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketQueue###SortBy::Default
-	{{otrs/ConfigTable	+	|description=Defines the default sort criteria for all queues displayed in the queue view, after sort by priority is done.
-	|key=Customer::AuthModule::HTTPBasicAuth::Replace	+	|group=Ticket
-	|description=If "HTTPBasicAuth" was selected for Customer::AuthModule, you can specify to strip leading parts of user names (e. g. for domains like example_domain\user to user).	+	|subgroup=Frontend::Agent::Ticket::ViewQueue
-	|group=Framework	+	|valid=1
-	|subgroup=Frontend::Customer::Auth	+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketQueue'}->{'SortBy::Default'} =  'Age';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketQueue###Order::Default
		+	|description=Defines the default sort order for all queues in the queue view, after priority sort.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewQueue
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketQueue'}->{'Order::Default'} =  'Up';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Agent::Ticket::ViewResponsibleTicket::Frontend::AgentTicketResponsible###Permission
		+	|description=Required permissions to use the ticket responsible screen in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewResponsible
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketResponsible'}->{'Permission'} =  'responsible';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketResponsible###RequiredLock
		+	|description=Defines if a ticket lock is required in the ticket responsible screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewResponsible
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketResponsible'}->{'RequiredLock'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketResponsible###TicketType
		+	|description=Sets the ticket type in the ticket responsible screen of the agent interface (Ticket::Type needs to be activated).
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewResponsible
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketResponsible'}->{'TicketType'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketResponsible###Service
		+	|description=Sets the service in the ticket responsible screen of the agent interface (Ticket::Service needs to be activated).
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewResponsible
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketResponsible'}->{'Service'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketResponsible###Owner
		+	|description=Sets the ticket owner in the ticket responsible screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewResponsible
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketResponsible'}->{'Owner'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketResponsible###OwnerMandatory
		+	|description=Sets if ticket owner must be selected by the agent.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewResponsible
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketResponsible'}->{'OwnerMandatory'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketResponsible###Responsible
		+	|description=Sets the responsible agent of the ticket in the ticket responsible screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewResponsible
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketResponsible'}->{'Responsible'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketResponsible###State
		+	|description=If a note is added by an agent, sets the state of a ticket in the ticket responsible screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewResponsible
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketResponsible'}->{'State'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketResponsible###StateType
		+	|description=Defines the next state of a ticket after adding a note, in the ticket responsible screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewResponsible
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketResponsible'}->{'StateType'} =  [
		+	'open',
		+	'pending reminder',
		+	'pending auto'
		+	];</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketResponsible###StateDefault
		+	|description=Defines the default next state of a ticket after adding a note, in the ticket responsible screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewResponsible
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketResponsible'}->{'StateDefault'} =  'open';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketResponsible###Note
		+	|description=Allows adding notes in the ticket responsible screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewResponsible
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketResponsible'}->{'Note'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketResponsible###Subject
		+	|description=Sets the default subject for notes added in the ticket responsible screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewResponsible
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketResponsible'}->{'Subject'} =  '$Text{"Responsible Update"}!';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketResponsible###Body
		+	|description=Sets the default body text for notes added in the ticket responsible screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewResponsible
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketResponsible'}->{'Body'} =  '';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketResponsible###InvolvedAgent
		+	|description=Shows a list of all the involved agents on this ticket, in the ticket responsible screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewResponsible
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Customer::AuthModule::HTTPBasicAuth::Replace'} =  'example_domain\\\\';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketResponsible'}->{'InvolvedAgent'} =  '0';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketResponsible###InformAgent
-	{{otrs/ConfigTable	+	|description=Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket responsible screen of the agent interface.
-	|key=Customer::AuthModule::HTTPBasicAuth::ReplaceRegExp	+	|group=Ticket
-	|description=If "HTTPBasicAuth" was selected for Customer::AuthModule, you can specify (by using a RegExp) to strip parts of REMOTE_USER (e. g. for to remove trailing domains). RegExp-Note, $1 will be the new Login.	+	|subgroup=Frontend::Agent::Ticket::ViewResponsible
-	|group=Framework	+
-	|subgroup=Frontend::Customer::Auth	+
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Customer::AuthModule::HTTPBasicAuth::ReplaceRegExp'} =  '^(.+?)@.+?$';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketResponsible'}->{'InformAgent'} =  '0';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketResponsible###ArticleTypeDefault
-	{{otrs/ConfigTable	+	|description=Defines the default type of the note in the ticket responsible screen of the agent interface.
-	|key=Customer::AuthModule::LDAP::Host	+	|group=Ticket
-	|description=If "LDAP" was selected for Customer::AuthModule, the LDAP host can be specified.	+	|subgroup=Frontend::Agent::Ticket::ViewResponsible
-	|group=Framework	+	|valid=1
-	|subgroup=Frontend::Customer::Auth	+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketResponsible'}->{'ArticleTypeDefault'} =  'note-internal';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketResponsible###ArticleTypes
		+	|description=Specifies the different note types that will be used in the system.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewResponsible
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketResponsible'}->{'ArticleTypes'} =  {
		+	'note-external' => '0',
		+	'note-internal' => '1',
		+	'note-report' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketResponsible###Priority
		+	|description=Shows the ticket priority options in the ticket responsible screen of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewResponsible
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Customer::AuthModule::LDAP::Host'} =  'ldap.example.com';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketResponsible'}->{'Priority'} =  '0';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketResponsible###PriorityDefault
-	{{otrs/ConfigTable	+	|description=Defines the default ticket priority in the ticket responsible screen of the agent interface.
-	|key=Customer::AuthModule::LDAP::BaseDN	+	|group=Ticket
-	|description=If "LDAP" was selected for Customer::AuthModule, the BaseDN must be specified.	+	|subgroup=Frontend::Agent::Ticket::ViewResponsible
-	|group=Framework	+
-	|subgroup=Frontend::Customer::Auth	+
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Customer::AuthModule::LDAP::BaseDN'} =  'dc=example,dc=com';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketResponsible'}->{'PriorityDefault'} =  '3 normal';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketResponsible###Title
-	{{otrs/ConfigTable	+	|description=Shows the title fields in the ticket responsible screen of the agent interface.
-	|key=Customer::AuthModule::LDAP::UID	+	|group=Ticket
-	|description=If "LDAP" was selected for Customer::AuthModule, the user identifier must be specified.	+	|subgroup=Frontend::Agent::Ticket::ViewResponsible
-	|group=Framework	+	|valid=1
-	|subgroup=Frontend::Customer::Auth	+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketResponsible'}->{'Title'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketResponsible###TicketFreeText
		+	|description=Ticket free text options shown in the ticket responsible screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewResponsible
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketResponsible'}->{'TicketFreeText'} =  {
		+	'1' => '0',
		+	'10' => '0',
		+	'11' => '0',
		+	'12' => '0',
		+	'13' => '0',
		+	'14' => '0',
		+	'15' => '0',
		+	'16' => '0',
		+	'2' => '0',
		+	'3' => '0',
		+	'4' => '0',
		+	'5' => '0',
		+	'6' => '0',
		+	'7' => '0',
		+	'8' => '0',
		+	'9' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketResponsible###TicketFreeTime
		+	|description=Ticket free time options shown in the ticket responsible screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewResponsible
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketResponsible'}->{'TicketFreeTime'} =  {
		+	'1' => '0',
		+	'2' => '0',
		+	'3' => '0',
		+	'4' => '0',
		+	'5' => '0',
		+	'6' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketResponsible###ArticleFreeText
		+	|description=Article free text options shown in the ticket responsible screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewResponsible
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketResponsible'}->{'ArticleFreeText'} =  {
		+	'1' => '0',
		+	'2' => '0',
		+	'3' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketResponsible###HistoryType
		+	|description=Defines the history type for the ticket responsible screen action, which gets used for ticket history in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewResponsible
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketResponsible'}->{'HistoryType'} =  'AddNote';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketResponsible###HistoryComment
		+	|description=Defines the history comment for the ticket responsible screen action, which gets used for ticket history in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewResponsible
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketResponsible'}->{'HistoryComment'} =  '%%Responsible';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Agent::Ticket::ViewSearchTicket::Frontend::AgentTicketSearch###ExtendedSearchCondition
		+	|description=Allows extended search conditions in ticket search of the agent interface. With this feature you can search w. g. with this kind of conditions like "(key1&&key2)" or "(key1||key2)".
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'ExtendedSearchCondition'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###SearchLimit
		+	|description=Maximum number of tickets to be displayed in the result of a search in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'SearchLimit'} =  '2000';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###SearchPageShown
		+	|description=Number of tickets to be displayed in each page of a search result in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'SearchPageShown'} =  '40';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###SearchViewableTicketLines
		+	|description=Number of lines (per ticket) that are shown by the search utility in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'SearchViewableTicketLines'} =  '10';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###TicketFreeText
		+	|description=Ticket free text options shown in the ticket search of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'TicketFreeText'} =  {
		+	'1' => '1',
		+	'10' => '0',
		+	'11' => '0',
		+	'12' => '0',
		+	'13' => '0',
		+	'14' => '0',
		+	'15' => '0',
		+	'16' => '0',
		+	'2' => '1',
		+	'3' => '0',
		+	'4' => '0',
		+	'5' => '0',
		+	'6' => '0',
		+	'7' => '0',
		+	'8' => '0',
		+	'9' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###TicketFreeTime
		+	|description=Ticket free time options shown in the ticket search of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'TicketFreeTime'} =  {
		+	'1' => '0',
		+	'2' => '0',
		+	'3' => '0',
		+	'4' => '0',
		+	'5' => '0',
		+	'6' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###SortBy::Default
		+	|description=Defines the default ticket attribute for ticket sorting of the ticket search result of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'SortBy::Default'} =  'Age';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###Order::Default
		+	|description=Defines the default ticket order in the ticket search result of the agent interface. Up: oldest on top. Down: latest on top.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Order::Default'} =  'Down';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###SearchArticleCSVTree
		+	|description=Exports the whole article tree in search result (it can affect the system performance).
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'SearchArticleCSVTree'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###SearchCSVData
		+	|description=Data used to export the search result in CSV format.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'SearchCSVData'} =  [
		+	'TicketNumber',
		+	'Age',
		+	'Created',
		+	'Closed',
		+	'FirstLock',
		+	'FirstResponse',
		+	'State',
		+	'Priority',
		+	'Queue',
		+	'Lock',
		+	'Owner',
		+	'UserFirstname',
		+	'UserLastname',
		+	'CustomerID',
		+	'CustomerName',
		+	'From',
		+	'Subject',
		+	'AccountedTime',
		+	'TicketFreeKey1',
		+	'TicketFreeText1',
		+	'TicketFreeKey2',
		+	'TicketFreeText2',
		+	'TicketFreeKey3',
		+	'TicketFreeText3',
		+	'TicketFreeKey4',
		+	'TicketFreeText4',
		+	'TicketFreeKey5',
		+	'TicketFreeText5',
		+	'TicketFreeKey6',
		+	'TicketFreeText6',
		+	'TicketFreeKey7',
		+	'TicketFreeText7',
		+	'TicketFreeKey8',
		+	'TicketFreeText8',
		+	'TicketFreeTime1',
		+	'TicketFreeTime2',
		+	'TicketFreeTime3',
		+	'TicketFreeTime4',
		+	'TicketFreeTime5',
		+	'TicketFreeTime6',
		+	'ArticleTree',
		+	'SolutionInMin',
		+	'SolutionDiffInMin',
		+	'FirstResponseInMin',
		+	'FirstResponseDiffInMin'
		+	];</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###ArticleCreateTime
		+	|description=Includes article create times in the ticket search of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'ArticleCreateTime'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###Fulltext
		+	|description=Defines the default shown ticket search attribute for ticket search screen.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'Fulltext'} =  '';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###TicketNumber
		+	|description=Defines the default shown ticket search attribute for ticket search screen.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Customer::AuthModule::LDAP::UID'} =  'uid';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'TicketNumber'} =  '';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###Title
-	{{otrs/ConfigTable	+	|description=Defines the default shown ticket search attribute for ticket search screen.
-	|key=Customer::AuthModule::LDAP::GroupDN	+	|group=Ticket
-	|description=If "LDAP" was selected for Customer::Authmodule, you can check if the user is allowed to authenticate because he is in a posixGroup, e.g. user needs to be in a group xyz to use OTRS. Specify the group, who may access the system.	+	|subgroup=Frontend::Agent::Ticket::ViewSearch
-	|group=Framework	+
-	|subgroup=Frontend::Customer::Auth	+
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Customer::AuthModule::LDAP::GroupDN'} =  'cn=otrsallow,ou=posixGroups,dc=example,dc=com';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'Title'} =  '';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###From
-	{{otrs/ConfigTable	+	|description=Defines the default shown ticket search attribute for ticket search screen.
-	|key=Customer::AuthModule::LDAP::AccessAttr	+	|group=Ticket
-	|description=If "LDAP" was selected for Customer::AuthModule, you can specify access attributes here.	+	|subgroup=Frontend::Agent::Ticket::ViewSearch
-	|group=Framework	+
-	|subgroup=Frontend::Customer::Auth	+
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Customer::AuthModule::LDAP::AccessAttr'} =  'memberUid';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'From'} =  '';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###To
-	{{otrs/ConfigTable	+	|description=Defines the default shown ticket search attribute for ticket search screen.
-	|key=Customer::AuthModule::LDAP::UserAttr	+	|group=Ticket
-	|description=If "LDAP" was selected for Customer::AuthModule, user attributes can be specified. For LDAP posixGroups use UID, for non LDAP posixGroups use full user DN.	+	|subgroup=Frontend::Agent::Ticket::ViewSearch
-	|group=Framework	+
-	|subgroup=Frontend::Customer::Auth	+
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Customer::AuthModule::LDAP::UserAttr'} =  'UID';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'To'} =  '';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###Cc
-	{{otrs/ConfigTable	+	|description=Defines the default shown ticket search attribute for ticket search screen.
-	|key=Customer::AuthModule::LDAP::SearchUserDN	+	|group=Ticket
-	|description=If "LDAP" was selected for Customer::AuthModule and your users have only anonymous access to the LDAP tree, but you want to search through the data, you can do this with a user who has access to the LDAP directory. Specify the username for this special user here.	+	|subgroup=Frontend::Agent::Ticket::ViewSearch
-	|group=Framework	+
-	|subgroup=Frontend::Customer::Auth	+
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Customer::AuthModule::LDAP::SearchUserDN'} =  'cn=binduser,ou=users,dc=example,dc=com';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'Cc'} =  '';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###Subject
-	{{otrs/ConfigTable	+	|description=Defines the default shown ticket search attribute for ticket search screen.
-	|key=Customer::AuthModule::LDAP::SearchUserPw	+	|group=Ticket
-	|description=If "LDAP" was selected for Customer::AuthModule and your users have only anonymous access to the LDAP tree, but you want to search through the data, you can do this with a user who has access to the LDAP directory. Specify the password for this special user here.	+	|subgroup=Frontend::Agent::Ticket::ViewSearch
-	|group=Framework	+
-	|subgroup=Frontend::Customer::Auth	+
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Customer::AuthModule::LDAP::SearchUserPw'} =  'some_password';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'Subject'} =  '';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###Body
-	{{otrs/ConfigTable	+	|description=Defines the default shown ticket search attribute for ticket search screen.
-	|key=Customer::AuthModule::LDAP::AlwaysFilter	+	|group=Ticket
-	|description=If "LDAP" was selected, you can add a filter to each LDAP query, e.g. (mail=*), (objectclass=user) or (!objectclass=computer).	+	|subgroup=Frontend::Agent::Ticket::ViewSearch
-	|group=Framework	+
-	|subgroup=Frontend::Customer::Auth	+
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Customer::AuthModule::LDAP::AlwaysFilter'} =  '(!objectclass=computer)';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'Body'} =  '';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###CustomerID
-	{{otrs/ConfigTable	+	|description=Defines the default shown ticket search attribute for ticket search screen.
-	|key=Customer::AuthModule::LDAP::UserSuffix	+	|group=Ticket
-	|description=If "LDAP" was selected for Customer::AuthModule and if you want to add a suffix to every customer login name, specifiy it here, e. g. you just want to write the username user but in your LDAP directory exists user@domain.	+	|subgroup=Frontend::Agent::Ticket::ViewSearch
-	|group=Framework	+
-	|subgroup=Frontend::Customer::Auth	+
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Customer::AuthModule::LDAP::UserSuffix'} =  '@domain.com';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'CustomerID'} =  '';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###CustomerUserLogin
-	{{otrs/ConfigTable	+	|description=Defines the default shown ticket search attribute for ticket search screen.
-	|key=Customer::AuthModule::LDAP::Params	+	|group=Ticket
-	|description=If "LDAP" was selected for Customer::AuthModule and special paramaters are needed for the Net::LDAP perl module, you can specify them here. See "perldoc Net::LDAP" for more information about the parameters.	+	|subgroup=Frontend::Agent::Ticket::ViewSearch
-	|group=Framework	+
-	|subgroup=Frontend::Customer::Auth	+
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Customer::AuthModule::LDAP::Params'} =  {	+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'CustomerUserLogin'} =  '';</pre>
-	'async' => '0',	+	}}
-	'port' => '389',	+	{{otrs/Conv
-	'timeout' => '120',	+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###StateIDs
-	'version' => '3'	+	|description=Defines the default shown ticket search attribute for ticket search screen.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'StateIDs'} =  [];</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###QueueIDs
		+	|description=Defines the default shown ticket search attribute for ticket search screen.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'QueueIDs'} = [];</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###TicketCreateTimePoint
		+	|description=Default data to use on attribute for ticket search screen. Example: "TicketCreateTimePointFormat=year;TicketCreateTimePointStart=Last;TicketCreateTimePoint=2;".
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'TicketCreateTimePoint'} =  '';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###TicketCreateTimeSlot
		+	|description=Default data to use on attribute for ticket search screen. Example: "TicketCreateTimeStartYear=2010;TicketCreateTimeStartMonth=10;TicketCreateTimeStartDay=4;TicketCreateTimeStopYear=2010;TicketCreateTimeStopMonth=11;TicketCreateTimeStopDay=3;".
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'TicketCreateTimeSlot'} =  '';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###TicketChangeTimePoint
		+	|description=Defines the default shown ticket search attribute for ticket search screen.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'TicketChangeTimePoint'} =  '';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###TicketChangeTimeSlot
		+	|description=Defines the default shown ticket search attribute for ticket search screen.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'TicketChangeTimeSlot'} =  '';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###TicketCloseTimePoint
		+	|description=Defines the default shown ticket search attribute for ticket search screen.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'TicketCloseTimePoint'} =  '';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###TicketCloseTimeSlot
		+	|description=Defines the default shown ticket search attribute for ticket search screen.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'TicketCloseTimeSlot'} =  '';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###ArticleCreateTimePoint
		+	|description=Defines the default shown ticket search attribute for ticket search screen.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'ArticleCreateTimePoint'} =  '';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###ArticleCreateTimeSlot
		+	|description=Defines the default shown ticket search attribute for ticket search screen.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'ArticleCreateTimeSlot'} =  '';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###SearchInArchive
		+	|description=Defines the default shown ticket search attribute for ticket search screen.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'SearchInArchive'} =  '';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###TicketFreeTime1
		+	|description=Defines the default shown ticket search attribute for ticket search screen.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'TicketFreeTime1'} =  '';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###TicketFreeTime2
		+	|description=Defines the default shown ticket search attribute for ticket search screen.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'TicketFreeTime2'} =  '';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###TicketFreeTime3
		+	|description=Defines the default shown ticket search attribute for ticket search screen.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'TicketFreeTime3'} =  '';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###TicketFreeTime4
		+	|description=Defines the default shown ticket search attribute for ticket search screen.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'TicketFreeTime4'} =  '';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###TicketFreeTime5
		+	|description=Defines the default shown ticket search attribute for ticket search screen.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'TicketFreeTime5'} =  '';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###TicketFreeText1
		+	|description=Defines the default shown ticket search attribute for ticket search screen.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'TicketFreeText1'} =  [];</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###TicketFreeText2
		+	|description=Defines the default shown ticket search attribute for ticket search screen.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'TicketFreeText2'} =  [];</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###TicketFreeText3
		+	|description=Defines the default shown ticket search attribute for ticket search screen.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'TicketFreeText3'} =  [];</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###TicketFreeText4
		+	|description=Defines the default shown ticket search attribute for ticket search screen.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'TicketFreeText4'} =  [];</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###TicketFreeText5
		+	|description=Defines the default shown ticket search attribute for ticket search screen.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'TicketFreeText5'} =  [];</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###TicketFreeText6
		+	|description=Defines the default shown ticket search attribute for ticket search screen.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'TicketFreeText6'} =  [];</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###TicketFreeText7
		+	|description=Defines the default shown ticket search attribute for ticket search screen.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'TicketFreeText7'} =  [];</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###TicketFreeText8
		+	|description=Defines the default shown ticket search attribute for ticket search screen.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'TicketFreeText8'} =  [];</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###TicketFreeText9
		+	|description=Defines the default shown ticket search attribute for ticket search screen.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'TicketFreeText9'} =  [];</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###TicketFreeText10
		+	|description=Defines the default shown ticket search attribute for ticket search screen.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'TicketFreeText10'} =  [];</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###TicketFreeText11
		+	|description=Defines the default shown ticket search attribute for ticket search screen.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'TicketFreeText11'} =  [];</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###TicketFreeText12
		+	|description=Defines the default shown ticket search attribute for ticket search screen.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'TicketFreeText12'} =  [];</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###TicketFreeText13
		+	|description=Defines the default shown ticket search attribute for ticket search screen.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'TicketFreeText13'} =  [];</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###TicketFreeText14
		+	|description=Defines the default shown ticket search attribute for ticket search screen.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'TicketFreeText14'} =  [];</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###TicketFreeText15
		+	|description=Defines the default shown ticket search attribute for ticket search screen.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'TicketFreeText15'} =  [];</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketSearch###Defaults###TicketFreeText16
		+	|description=Defines the default shown ticket search attribute for ticket search screen.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'Defaults'}->{'TicketFreeText16'} =  [];</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::CustomerTicketSearch###SearchArticleCSVTree
		+	|description=Exports the whole article tree in search result (it can affect the system performance).
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewSearch
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::CustomerTicketSearch'}->{'SearchArticleCSVTree'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Agent::Ticket::ViewStatusTicket::Frontend::AgentTicketStatusView###ViewableTicketsPage
		+	|description=Shows all open tickets (even if they are locked) in the status view of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewStatus
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketStatusView'}->{'ViewableTicketsPage'} =  '50';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketStatusView###SortBy::Default
		+	|description=Defines the default ticket attribute for ticket sorting in the status view of the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewStatus
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketStatusView'}->{'SortBy::Default'} =  'Age';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::AgentTicketStatusView###Order::Default
		+	|description=Defines the default ticket order (after priority sort) in the status view of the agent interface. Up: oldest on top. Down: latest on top.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewStatus
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::AgentTicketStatusView'}->{'Order::Default'} =  'Down';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Agent::Ticket::ViewZoomTicket::Frontend::PlainView
		+	|description=Shows a link to see a zoomed email ticket in plain text.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewZoom
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::PlainView'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::ZoomExpand
		+	|description=Shows all the articles of the ticket (expanded) in the zoom view.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewZoom
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::ZoomExpand'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::ZoomExpandSort
		+	|description=Shows the articles sorted normally or in reverse, under ticket zoom in the agent interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewZoom
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::ZoomExpandSort'} =  'normal';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::ZoomAttachmentDisplayCount
		+	|description=Shows a count of icons in the ticket zoom, if the article has attachments.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewZoom
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::ZoomAttachmentDisplayCount'} =  '20';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::ZoomTimeDisplay
		+	|description=Displays the accounted time for an article in the ticket zoom view.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewZoom
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::ZoomTimeDisplay'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::TicketArticleFilter
		+	|description=Activates the article filter in the zoom view to specify which articles should be shown.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewZoom
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::TicketArticleFilter'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::HTMLArticleHeightDefault
		+	|description=Set the default height (in pixels) of inline HTML articles in AgentTicketZoom.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewZoom
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::HTMLArticleHeightDefault'} =  '100';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::HTMLArticleHeightMax
		+	|description=Set the maximum height (in pixels) of inline HTML articles in AgentTicketZoom.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewZoom
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::HTMLArticleHeightMax'} =  '2500';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::ZoomRichTextForce
		+	|description=Show article as rich text even if rich text writing is disabled.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::Ticket::ViewZoom
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::ZoomRichTextForce'} =  '0';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Agent::TicketOverviewTicket::Frontend::Overview###Small
		+	|description=Allows having a small format ticket overview (CustomerInfo => 1 - shows also the customer information).
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::TicketOverview
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::Overview'}->{'Small'} =  {
		+	'CustomerInfo' => '1',
		+	'Module' => 'Kernel::Output::HTML::TicketOverviewSmall',
		+	'Name' => 'Small',
		+	'NameShort' => 'S'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::OverviewSmall###ColumnHeader
-	{{otrs/ConfigTable	+	|description=Shows either the last customer article's subject or the ticket title in the small format overview.
-	|key=Customer::AuthModule::LDAP::Die	+	|group=Ticket
-	|description=If "LDAP" was selected for Customer::AuthModule, you can specify if the applications will stop if e. g. a connection to a server can't be established due to network problems.	+	|subgroup=Frontend::Agent::TicketOverview
-	|group=Framework	+
-	|subgroup=Frontend::Customer::Auth	+
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'Customer::AuthModule::LDAP::Die'} =  '1';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::OverviewSmall'}->{'ColumnHeader'} =  'LastCustomerSubject';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::Overview###Medium
-	{{otrs/ConfigTable	+	|description=Allows having a medium format ticket overview (CustomerInfo => 1 - shows also the customer information).
-	|key=Customer::AuthModule::Radius::Host	+	|group=Ticket
-	|description=If "Radius" was selected for Customer::AuthModule, the radius host must be specified.	+	|subgroup=Frontend::Agent::TicketOverview
-	|group=Framework	+	|valid=1
-	|subgroup=Frontend::Customer::Auth	+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::Overview'}->{'Medium'} =  {
		+	'CustomerInfo' => '0',
		+	'Module' => 'Kernel::Output::HTML::TicketOverviewMedium',
		+	'Name' => 'Medium',
		+	'NameShort' => 'M',
		+	'TicketActionsPerTicket' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::Overview###Preview
		+	|description=Shows a preview of the ticket overview (CustomerInfo => 1 - shows also Customer-Info, CustomerInfoMaxSize max. size in characters of Customer-Info).
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::TicketOverview
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::Overview'}->{'Preview'} =  {
		+	'CustomerInfo' => '0',
		+	'CustomerInfoMaxSize' => '18',
		+	'DefaultPreViewLines' => '18',
		+	'DefaultViewNewLine' => '90',
		+	'Module' => 'Kernel::Output::HTML::TicketOverviewPreview',
		+	'Name' => 'Preview',
		+	'NameShort' => 'L',
		+	'StripEmptyLines' => '0',
		+	'TicketActionsPerTicket' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Agent::ToolBarModuleFrontend::ToolBarModule###1-Ticket::AgentTicketQueue
		+	|description=Toolbar Item for a shortcut.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::ToolBarModule
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Customer::AuthModule::Radius::Host'} =  'radiushost';</pre>	+	|config=<pre>$Self->{'Frontend::ToolBarModule'}->{'1-Ticket::AgentTicketQueue'} =  {
		+	'AccessKey' => 'q',
		+	'Action' => 'AgentTicketQueue',
		+	'CssClass' => 'QueueView',
		+	'Link' => 'Action=AgentTicketQueue',
		+	'Module' => 'Kernel::Output::HTML::ToolBarLink',
		+	'Name' => 'Queue view',
		+	'Priority' => '1010010'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::ToolBarModule###2-Ticket::AgentTicketStatus
-	{{otrs/ConfigTable	+	|description=Toolbar Item for a shortcut.
-	|key=Customer::AuthModule::Radius::Password	+	|group=Ticket
-	|description=If "Radius" was selected for Customer::AuthModule, the password to authenticate to the radius host must be specified.	+	|subgroup=Frontend::Agent::ToolBarModule
-	|group=Framework	+
-	|subgroup=Frontend::Customer::Auth	+
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'Customer::AuthModule::Radius::Password'} =  'radiussecret';</pre>	+	|config=<pre>$Self->{'Frontend::ToolBarModule'}->{'2-Ticket::AgentTicketStatus'} =  {
		+	'AccessKey' => 'o',
		+	'Action' => 'AgentTicketStatusView',
		+	'CssClass' => 'StatusView',
		+	'Link' => 'Action=AgentTicketStatusView',
		+	'Module' => 'Kernel::Output::HTML::ToolBarLink',
		+	'Name' => 'Status view',
		+	'Priority' => '1010020'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::ToolBarModule###3-Ticket::AgentTicketEscalation
-	{{otrs/ConfigTable	+	|description=Toolbar Item for a shortcut.
-	|key=Customer::AuthModule::Radius::Die	+	|group=Ticket
-	|description=If "Radius" was selected for Customer::AuthModule, you can specify if the applications will stop if e. g. a connection to a server can't be established due to network problems.	+	|subgroup=Frontend::Agent::ToolBarModule
-	|group=Framework	+	|valid=0
-	|subgroup=Frontend::Customer::Auth	+	|required=0
		+	|config=<pre>$Self->{'Frontend::ToolBarModule'}->{'3-Ticket::AgentTicketEscalation'} =  {
		+	'AccessKey' => 'w',
		+	'Action' => 'AgentTicketEscalationView',
		+	'CssClass' => 'EscalationView',
		+	'Link' => 'Action=AgentTicketEscalationView',
		+	'Module' => 'Kernel::Output::HTML::ToolBarLink',
		+	'Name' => 'Escalation view',
		+	'Priority' => '1010030'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::ToolBarModule###4-Ticket::AgentTicketPhone
		+	|description=Toolbar Item for a shortcut.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::ToolBarModule
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Frontend::ToolBarModule'}->{'4-Ticket::AgentTicketPhone'} =  {
		+	'AccessKey' => 'l',
		+	'Action' => 'AgentTicketPhone',
		+	'CssClass' => 'PhoneTicket',
		+	'Link' => 'Action=AgentTicketPhone',
		+	'Module' => 'Kernel::Output::HTML::ToolBarLink',
		+	'Name' => 'New phone ticket',
		+	'Priority' => '1020010'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::ToolBarModule###5-Ticket::AgentTicketEmail
		+	|description=Toolbar Item for a shortcut.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::ToolBarModule
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Frontend::ToolBarModule'}->{'5-Ticket::AgentTicketEmail'} =  {
		+	'AccessKey' => 'l',
		+	'Action' => 'AgentTicketEmail',
		+	'CssClass' => 'EmailTicket',
		+	'Link' => 'Action=AgentTicketEmail',
		+	'Module' => 'Kernel::Output::HTML::ToolBarLink',
		+	'Name' => 'New email ticket',
		+	'Priority' => '1020020'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::ToolBarModule###6-Ticket::TicketResponsible
		+	|description=Agent interface notification module to see the number of tickets an agent is responsible for.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::ToolBarModule
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'Customer::AuthModule::Radius::Die'} =  '1';</pre>	+	|config=<pre>$Self->{'Frontend::ToolBarModule'}->{'6-Ticket::TicketResponsible'} =  {
		+	'CssClass' => 'Responsible',
		+	'CssClassNew' => 'Responsible New',
		+	'CssClassReached' => 'Responsible Reached',
		+	'Module' => 'Kernel::Output::HTML::ToolBarTicketResponsible',
		+	'Priority' => '1030010'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Frontend::Customer::ModuleMetaHead ===	+	|key=Frontend::ToolBarModule###7-Ticket::TicketWatcher
-	{{otrs/ConfigTable	+	|description=Agent interface notification module to see the number of watched tickets.
-	|key=CustomerFrontend::HeaderMetaModule###1-Refresh	+	|group=Ticket
-	|description=Defines the module to generate html refresh headers of html sites, in the customer interface.	+	|subgroup=Frontend::Agent::ToolBarModule
-	|group=Framework	+
-	|subgroup=Frontend::Customer::ModuleMetaHead	+
	|valid=1		|valid=1
-	|required=1	+	|required=0
-	|config=<pre>$Self->{'CustomerFrontend::HeaderMetaModule'}->{'1-Refresh'} =  {	+	|config=<pre>$Self->{'Frontend::ToolBarModule'}->{'7-Ticket::TicketWatcher'} =  {
-	'Module' => 'Kernel::Output::HTML::HeaderMetaRefresh'	+	'CssClass' => 'Watcher',
		+	'CssClassNew' => 'Watcher New',
		+	'CssClassReached' => 'Watcher Reached',
		+	'Module' => 'Kernel::Output::HTML::ToolBarTicketWatcher',
		+	'Priority' => '1030020'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Frontend::Customer::ModuleNotify ===	+	|key=Frontend::ToolBarModule###8-Ticket::TicketLocked
-	{{otrs/ConfigTable	+	|description=Agent interface notification module to check the used charset.
-	|key=CustomerFrontend::NotifyModule###1-ShowAgentOnline	+	|group=Ticket
-	|description=Defines the module that shows the currently loged in agents in the customer interface.	+	|subgroup=Frontend::Agent::ToolBarModule
-	|group=Framework	+	|valid=1
-	|subgroup=Frontend::Customer::ModuleNotify	+	|required=0
		+	|config=<pre>$Self->{'Frontend::ToolBarModule'}->{'8-Ticket::TicketLocked'} =  {
		+	'CssClass' => 'Locked',
		+	'CssClassNew' => 'Locked New',
		+	'CssClassReached' => 'Locked Reached',
		+	'Module' => 'Kernel::Output::HTML::ToolBarTicketLocked',
		+	'Priority' => '1030030'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::ToolBarModule###9-Ticket::TicketSearchProfile
		+	|description=Agent interface module to access search profiles via nav bar.
		+	|group=Ticket
		+	|subgroup=Frontend::Agent::ToolBarModule
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'CustomerFrontend::NotifyModule'}->{'1-ShowAgentOnline'} =  {	+	|config=<pre>$Self->{'Frontend::ToolBarModule'}->{'9-Ticket::TicketSearchProfile'} =  {
-	'IdleMinutes' => '60',	+	'Block' => 'ToolBarSearchProfile',
-	'Module' => 'Kernel::Output::HTML::NotificationAgentOnline',	+	'Description' => 'Search-Template',
-	'ShowEmail' => '1'	+	'MaxWidth' => '40',
		+	'Module' => 'Kernel::Output::HTML::ToolBarTicketSearchProfile',
		+	'Name' => 'Search-Template',
		+	'Priority' => '1990010'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::ToolBarModule###10-Ticket::TicketSearchFulltext
-	{{otrs/ConfigTable	+	|description=Agent interface module to access fulltext search via nav bar.
-	|key=CustomerFrontend::NotifyModule###1-ShowCustomerOnline	+	|group=Ticket
-	|description=Defines the module that shows the currently loged in customers in the customer interface.	+	|subgroup=Frontend::Agent::ToolBarModule
-	|group=Framework	+
-	|subgroup=Frontend::Customer::ModuleNotify	+
	|valid=0		|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'CustomerFrontend::NotifyModule'}->{'1-ShowCustomerOnline'} =  {	+	|config=<pre>$Self->{'Frontend::ToolBarModule'}->{'10-Ticket::TicketSearchFulltext'} =  {
-	'Module' => 'Kernel::Output::HTML::NotificationCustomerOnline',	+	'Block' => 'ToolBarSearchFulltext',
-	'ShowEmail' => '1'	+	'CSS' => 'Core.Agent.Toolbar.FulltextSearch.css',
		+	'Description' => 'Fulltext-Search',
		+	'Module' => 'Kernel::Output::HTML::ToolBarTicketSearchFulltext',
		+	'Name' => 'Fulltext-Search',
		+	'Priority' => '1990020',
		+	'Size' => '10'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Frontend::Customer::ModuleRegistration ===	+	|key=Frontend::CustomerTicket::Frontend::CustomerTicketOverviewSortable
-	{{otrs/ConfigTable	+	|description=Controls if customers have the ability to sort their tickets.
-	|key=CustomerFrontend::Module###Logout	+	|group=Ticket
		+	|subgroup=Frontend::Customer
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::CustomerTicketOverviewSortable'} = '';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::CustomerTicketOverviewCustomEmptyText
		+	|description=Custom text for the page shown to customers that have no tickets yet.
		+	|group=Ticket
		+	|subgroup=Frontend::Customer
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'Ticket::Frontend::CustomerTicketOverviewCustomEmptyText'} =  {
		+	'Button' => 'Create your first ticket',
		+	'Text' => 'Please click the button below to create your first ticket.',
		+	'Title' => 'Welcome!'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::CustomerUser::Item###9-OpenTickets
		+	|description=Customer item (icon) which shows the open tickets of this customer as info block.
		+	|group=Ticket
		+	|subgroup=Frontend::Customer
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'Frontend::CustomerUser::Item'}->{'9-OpenTickets'} =  {
		+	'Action' => 'AgentTicketSearch',
		+	'Attributes' => 'StateType=Open;',
		+	'CSS' => 'Core.Agent.CustomerUser.OpenTicket.css',
		+	'CSSClassNoOpenTicket' => 'NoOpenTicket',
		+	'CSSClassOpenTicket' => 'OpenTicket',
		+	'Module' => 'Kernel::Output::HTML::CustomerUserGenericTicket',
		+	'Subaction' => 'Search',
		+	'Target' => '_blank',
		+	'Text' => 'Open Tickets'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=CustomerFrontend::CommonObject###QueueObject
		+	|description=Path of the file that stores all the settings for the QueueObject object for the customer interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Customer
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'CustomerFrontend::CommonObject'}->{'QueueObject'} =  'Kernel::System::Queue';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=CustomerFrontend::CommonObject###TicketObject
		+	|description=Path of the file that stores all the settings for the TicketObject for the customer interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Customer
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'CustomerFrontend::CommonObject'}->{'TicketObject'} =  'Kernel::System::Ticket';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=CustomerFrontend::CommonParam###Action
		+	|description=Defines the default used Frontend-Module if no Action parameter given in the url on the customer interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Customer
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'CustomerFrontend::CommonParam'}->{'Action'} =  'CustomerTicketOverView';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=CustomerFrontend::CommonParam###TicketID
		+	|description=Default ticket ID used by the system in the customer interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Customer
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'CustomerFrontend::CommonParam'}->{'TicketID'} =  '';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Customer::ModuleMetaHeadCustomerFrontend::HeaderMetaModule###2-TicketSearch
		+	|description=Module to generate html OpenSearch profile for short ticket search in the customer interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Customer::ModuleMetaHead
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'CustomerFrontend::HeaderMetaModule'}->{'2-TicketSearch'} =  {
		+	'Action' => 'CustomerTicketSearch',
		+	'Module' => 'Kernel::Output::HTML::CustomerHeaderMetaTicketSearch'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Customer::ModuleRegistrationCustomerFrontend::Module###CustomerTicketOverView
	|description=Frontend module registration for the customer interface.		|description=Frontend module registration for the customer interface.
-	|group=Framework	+	|group=Ticket
	|subgroup=Frontend::Customer::ModuleRegistration		|subgroup=Frontend::Customer::ModuleRegistration
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'CustomerFrontend::Module'}->{'Logout'} =  {	+	|config=<pre>$Self->{'CustomerFrontend::Module'}->{'CustomerTicketOverView'} =  {
-	'Description' => 'Logout of customer panel',	+	'Description' => 'Overview of customer tickets',
		+	'NavBar' => [
		+	{
		+	'AccessKey' => 'm',
		+	'Block' => '',
		+	'Description' => 'My Tickets',
		+	'Link' => 'Action=CustomerTicketOverView;Subaction=MyTickets',
		+	'LinkOption' => '',
		+	'Name' => 'My Tickets',
		+	'NavBar' => '',
		+	'Prio' => '110',
		+	'Type' => ''
		+	},
		+	{
		+	'AccessKey' => 'c',
		+	'Block' => '',
		+	'Description' => 'Company Tickets',
		+	'Link' => 'Action=CustomerTicketOverView;Subaction=CompanyTickets',
		+	'LinkOption' => '',
		+	'Name' => 'Company Tickets',
		+	'NavBar' => '',
		+	'Prio' => '120',
		+	'Type' => ''
		+	}
		+	],
		+	'NavBarName' => 'Ticket',
		+	'Title' => 'Overview'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=CustomerFrontend::Module###CustomerTicketMessage
		+	|description=Frontend module registration for the customer interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Customer::ModuleRegistration
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'CustomerFrontend::Module'}->{'CustomerTicketMessage'} =  {
		+	'Description' => 'Create tickets',
		+	'NavBar' => [
		+	{
		+	'AccessKey' => 'n',
		+	'Block' => '',
		+	'Description' => 'Create new Ticket',
		+	'Link' => 'Action=CustomerTicketMessage',
		+	'LinkOption' => '',
		+	'Name' => 'New Ticket',
		+	'NavBar' => '',
		+	'Prio' => '100',
		+	'Type' => ''
		+	}
		+	],
		+	'NavBarName' => 'Ticket',
		+	'Title' => 'New Ticket'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=CustomerFrontend::Module###CustomerTicketZoom
		+	|description=Frontend module registration for the customer interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Customer::ModuleRegistration
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'CustomerFrontend::Module'}->{'CustomerTicketZoom'} =  {
		+	'Description' => 'Ticket zoom view',
		+	'Loader' => {
		+	'JavaScript' => [
		+	'Core.Customer.TicketZoom.js',
		+	'Core.UI.Popup.js'
		+	]
		+	},
		+	'NavBarName' => 'Ticket',
		+	'Title' => 'Zoom'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=CustomerFrontend::Module###CustomerTicketPrint
		+	|description=Frontend module registration for the customer interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Customer::ModuleRegistration
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'CustomerFrontend::Module'}->{'CustomerTicketPrint'} =  {
		+	'Description' => 'Customer Ticket Print Module',
	'NavBarName' => '',		'NavBarName' => '',
-	'Title' => ''	+	'Title' => 'Print'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=CustomerFrontend::Module###CustomerZoom
-	{{otrs/ConfigTable	+
-	|key=CustomerFrontend::Module###CustomerPreferences	+
	|description=Frontend module registration for the customer interface.		|description=Frontend module registration for the customer interface.
-	|group=Framework	+	|group=Ticket
	|subgroup=Frontend::Customer::ModuleRegistration		|subgroup=Frontend::Customer::ModuleRegistration
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'CustomerFrontend::Module'}->{'CustomerPreferences'} =  {	+	|config=<pre>$Self->{'CustomerFrontend::Module'}->{'CustomerZoom'} =  {
-	'Description' => 'Customer preferences',	+	'Description' => 'compat mod',
	'NavBarName' => '',		'NavBarName' => '',
-	'Title' => 'Preferences'	+	'Title' => ''
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=CustomerFrontend::Module###CustomerTicketAttachment
-	{{otrs/ConfigTable	+
-	|key=CustomerFrontend::Module###CustomerAccept	+
	|description=Frontend module registration for the customer interface.		|description=Frontend module registration for the customer interface.
-	|group=Framework	+	|group=Ticket
	|subgroup=Frontend::Customer::ModuleRegistration		|subgroup=Frontend::Customer::ModuleRegistration
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'CustomerFrontend::Module'}->{'CustomerAccept'} =  {	+	|config=<pre>$Self->{'CustomerFrontend::Module'}->{'CustomerTicketAttachment'} =  {
-	'Description' => 'To accept login information, such as an EULA or license.',	+	'Description' => 'To download attachments',
	'NavBarName' => '',		'NavBarName' => '',
-	'Title' => 'Info'	+	'Title' => ''
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=CustomerFrontend::Module###CustomerTicketSearch
-	{{otrs/ConfigTable	+
-	|key=CustomerFrontend::Module###PictureUpload	+
	|description=Frontend module registration for the customer interface.		|description=Frontend module registration for the customer interface.
-	|group=Framework	+	|group=Ticket
	|subgroup=Frontend::Customer::ModuleRegistration		|subgroup=Frontend::Customer::ModuleRegistration
	|valid=1		|valid=1
-	|required=1	+	|required=0
-	|config=<pre>$Self->{'CustomerFrontend::Module'}->{'PictureUpload'} =  {	+	|config=<pre>$Self->{'CustomerFrontend::Module'}->{'CustomerTicketSearch'} =  {
-	'Description' => 'Picture upload module',	+	'Description' => 'Customer ticket search',
		+	'NavBar' => [
		+	{
		+	'AccessKey' => 's',
		+	'Block' => '',
		+	'Description' => 'Search',
		+	'Link' => 'Action=CustomerTicketSearch',
		+	'LinkOption' => '',
		+	'Name' => 'Search',
		+	'NavBar' => '',
		+	'Prio' => '300',
		+	'Type' => ''
		+	}
		+	],
	'NavBarName' => 'Ticket',		'NavBarName' => 'Ticket',
-	'Title' => 'Picture-Upload'	+	'Title' => 'Search'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Frontend::Customer::Preferences ===	+	|key=Frontend::Customer::PreferencesCustomerPreferencesGroups###ShownTickets
-	{{otrs/ConfigTable	+	|description=Defines all the parameters for the ShownTickets object in the customer preferences of the customer interface.
-	|key=PreferencesTable	+	|group=Ticket
-	|description=Defines the name of the table, where the customer preferences are stored.	+
-	|group=Framework	+
	|subgroup=Frontend::Customer::Preferences		|subgroup=Frontend::Customer::Preferences
	|valid=1		|valid=1
-	|required=1	+	|required=0
-	|config=<pre>$Self->{'PreferencesTable'} =  'user_preferences';</pre>	+	|config=<pre>$Self->{'CustomerPreferencesGroups'}->{'ShownTickets'} =  {
		+	'Active' => '1',
		+	'Column' => 'User Profile',
		+	'Data' => {
		+	'15' => '15',
		+	'20' => '20',
		+	'25' => '25',
		+	'30' => '30'
		+	},
		+	'DataSelected' => '25',
		+	'Key' => 'Max. displayed tickets',
		+	'Label' => 'Number of displayed tickets',
		+	'Module' => 'Kernel::Output::HTML::PreferencesGeneric',
		+	'PrefKey' => 'UserShowTickets',
		+	'Prio' => '4000'
		+	};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=CustomerPreferencesGroups###RefreshTime
-	{{otrs/ConfigTable	+	|description=Defines all the parameters for the RefreshTime object in the customer preferences of the customer interface.
-	|key=PreferencesTableKey	+	|group=Ticket
-	|description=Defines the column to store the keys for the preferences table.	+
-	|group=Framework	+
	|subgroup=Frontend::Customer::Preferences		|subgroup=Frontend::Customer::Preferences
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'CustomerPreferencesGroups'}->{'RefreshTime'} =  {
		+	'Active' => '1',
		+	'Column' => 'User Profile',
		+	'Data' => {
		+	'' => 'off',
		+	'10' => '10 minutes',
		+	'15' => '15 minutes',
		+	'2' => ' 2 minutes',
		+	'5' => ' 5 minutes',
		+	'7' => ' 7 minutes'
		+	},
		+	'DataSelected' => '',
		+	'Key' => 'Refresh interval',
		+	'Label' => 'Ticket overview',
		+	'Module' => 'Kernel::Output::HTML::PreferencesGeneric',
		+	'PrefKey' => 'UserRefreshTime',
		+	'Prio' => '4000'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Customer::Ticket::ViewNewTicket::Frontend::CustomerTicketMessage###NextScreenAfterNewTicket
		+	|description=Determines the next screen after new customer ticket in the customer interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Customer::Ticket::ViewNew
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'PreferencesTableKey'} =  'preferences_key';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::CustomerTicketMessage'}->{'NextScreenAfterNewTicket'} =  'CustomerTicketOverView';</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::CustomerTicketMessage###Priority
-	{{otrs/ConfigTable	+	|description=Allows customers to set the ticket priority in the customer interface.
-	|key=CustomerPreferences	+	|group=Ticket
-	|description=Defines the parameters for the customer preferences table.	+	|subgroup=Frontend::Customer::Ticket::ViewNew
-	|group=Framework	+
-	|subgroup=Frontend::Customer::Preferences	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'CustomerPreferences'} =  {	+	|config=<pre>$Self->{'Ticket::Frontend::CustomerTicketMessage'}->{'Priority'} = '1';</pre>
-	'Module' => 'Kernel::System::CustomerUser::Preferences::DB',	+
-	'Params' => {	+
-	'Table' => 'customer_preferences',	+
-	'TableKey' => 'preferences_key',	+
-	'TableUserID' => 'user_id',	+
-	'TableValue' => 'preferences_value'	+
-	}	+
-	};</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::CustomerTicketMessage###PriorityDefault
-	{{otrs/ConfigTable	+	|description=Defines the default priority of new customer tickets in the customer interface.
-	|key=CustomerPreferencesView	+	|group=Ticket
-	|description=Sets the order of the different items in the customer preferences view.	+	|subgroup=Frontend::Customer::Ticket::ViewNew
-	|group=Framework	+
-	|subgroup=Frontend::Customer::Preferences	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'CustomerPreferencesView'} =  [	+	|config=<pre>$Self->{'Ticket::Frontend::CustomerTicketMessage'}->{'PriorityDefault'} =  '3 normal';</pre>
-	'User Profile',	+
-	'Other Settings'	+
-	];</pre>	+
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::CustomerTicketMessage###Queue
-	{{otrs/ConfigTable	+	|description=Allows customers to set the ticket queue in the customer interface. If this is set to 'No', QueueDefault should be |configured.
-	|key=CustomerPreferencesGroups###Password	+	|group=Ticket
-	|description=Defines all the parameters for this item in the customer preferences.	+	|subgroup=Frontend::Customer::Ticket::ViewNew
-	|group=Framework	+
-	|subgroup=Frontend::Customer::Preferences	+
	|valid=1		|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::CustomerTicketMessage'}->{'Queue'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::CustomerTicketMessage###QueueDefault
		+	|description=Defines the default queue for new customer tickets in the customer interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Customer::Ticket::ViewNew
		+	|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'CustomerPreferencesGroups'}->{'Password'} =  {	+	|config=<pre>$Self->{'Ticket::Frontend::CustomerTicketMessage'}->{'QueueDefault'} =  'Postmaster';</pre>
-	'Active' => '1',	+	}}
-	'Area' => 'Customer',	+	{{otrs/Conv
-	'Column' => 'Other Settings',	+	|key=Ticket::Frontend::CustomerTicketMessage###Service
-	'Label' => 'Change password',	+	|description=Allows customers to set the ticket service in the customer interface.
-	'Module' => 'Kernel::Output::HTML::PreferencesPassword',	+	|group=Ticket
-	'PasswordMin2Characters' => '0',	+	|subgroup=Frontend::Customer::Ticket::ViewNew
-	'PasswordMin2Lower2UpperCharacters' => '0',	+	|valid=1
-	'PasswordMinSize' => '0',	+	|required=1
-	'PasswordNeedDigit' => '0',	+	|config=<pre>$Self->{'Ticket::Frontend::CustomerTicketMessage'}->{'Service'} =  '1';</pre>
-	'PasswordRegExp' => '',	+	}}
-	'Prio' => '1000'	+	{{otrs/Conv
		+	|key=Ticket::Frontend::CustomerTicketMessage###SLA
		+	|description=Allows customers to set the ticket SLA in the customer interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Customer::Ticket::ViewNew
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::CustomerTicketMessage'}->{'SLA'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::CustomerTicketMessage###StateDefault
		+	|description=Defines the default state of new customer tickets in the customer interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Customer::Ticket::ViewNew
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::CustomerTicketMessage'}->{'StateDefault'} = 'new';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::CustomerTicketMessage###ArticleType
		+	|description=Defines the default type for article in the customer interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Customer::Ticket::ViewNew
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::CustomerTicketMessage'}->{'ArticleType'} =  'webrequest';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::CustomerTicketMessage###SenderType
		+	|description=Sender type for new tickets from the customer inteface.
		+	|group=Ticket
		+	|subgroup=Frontend::Customer::Ticket::ViewNew
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::CustomerTicketMessage'}->{'SenderType'} =  'customer';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::CustomerTicketMessage###HistoryType
		+	|description=Defines the default history type in the customer interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Customer::Ticket::ViewNew
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::CustomerTicketMessage'}->{'HistoryType'} = 'WebRequestCustomer';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::CustomerTicketMessage###HistoryComment
		+	|description=Comment for new history entries in the customer interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Customer::Ticket::ViewNew
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::CustomerTicketMessage'}->{'HistoryComment'} =  '';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=CustomerPanelSelectionType
		+	|description=Defines the receipent target of the tickets ("Queue" shows all queues, "SystemAddress" displays all system addresses) in the customer interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Customer::Ticket::ViewNew
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'CustomerPanelSelectionType'} = 'Queue';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=CustomerPanelSelectionString
		+	|description=Determines the strings that will be shown as receipent (To:) of the ticket in the customer interface. For Queue as CustomerPanelSelectionType, "<Queue>" shows the names of the queues, and for SystemAddress, "<Realname> <<Email>>" shows the name and email of the receipent.
		+	|group=Ticket
		+	|subgroup=Frontend::Customer::Ticket::ViewNew
		+	|valid=1
		+	|required=0
		+	|config=<pre>$Self->{'CustomerPanelSelectionString'} = '<Queue>';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=CustomerPanelOwnSelection
		+	|description=Determines which queues will be valid for ticket's recepients in the customer interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Customer::Ticket::ViewNew
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'CustomerPanelOwnSelection'} =  {
		+	'Junk' => 'First Queue',
		+	'Misc' => 'Second Queue'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=CustomerPanel::NewTicketQueueSelectionModule
-	{{otrs/ConfigTable	+	|description=Module for To-selection in new ticket screen in the customer interface.
-	|key=CustomerPreferencesGroups###Language	+	|group=Ticket
-	|description=Defines all the parameters for this item in the customer preferences.	+	|subgroup=Frontend::Customer::Ticket::ViewNew
-	|group=Framework	+	|valid=1
-	|subgroup=Frontend::Customer::Preferences	+	|required=1
		+	|config=<pre>$Self->{'CustomerPanel::NewTicketQueueSelectionModule'} =  'Kernel::Output::HTML::CustomerNewTicketQueueSelectionGeneric';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::CustomerTicketMessage###TicketFreeText
		+	|description=Ticket free text options shown in the ticket message screen of the customer interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required. NOTE. If you want to display these fields also in the ticket zoom of the customer interface, you have to enable them in CustomerTicketZoom###AttributesView.
		+	|group=Ticket
		+	|subgroup=Frontend::Customer::Ticket::ViewNew
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'CustomerPreferencesGroups'}->{'Language'} =  {	+	|config=<pre>$Self->{'Ticket::Frontend::CustomerTicketMessage'}->{'TicketFreeText'} =  {
-	'Active' => '1',	+	'1' => '0',
-	'Column' => 'User Profile',	+	'10' => '0',
-	'Key' => 'Your language',	+	'11' => '0',
-	'Label' => 'Interface language',	+	'12' => '0',
-	'Module' => 'Kernel::Output::HTML::PreferencesLanguage',	+	'13' => '0',
-	'PrefKey' => 'UserLanguage',	+	'14' => '0',
-	'Prio' => '2000'	+	'15' => '0',
		+	'16' => '0',
		+	'2' => '0',
		+	'3' => '0',
		+	'4' => '0',
		+	'5' => '0',
		+	'6' => '0',
		+	'7' => '0',
		+	'8' => '0',
		+	'9' => '0'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::CustomerTicketMessage###TicketFreeTime
-	{{otrs/ConfigTable	+	|description=Ticket free time options shown in the ticket message screen of the customer interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required. NOTE. If you want to display these fields also in the ticket zoom of the customer interface, you have to enable them in CustomerTicketZoom###AttributesView.
-	|key=CustomerPreferencesGroups###Theme	+	|group=Ticket
-	|description=Defines all the parameters for this item in the customer preferences.	+	|subgroup=Frontend::Customer::Ticket::ViewNew
-	|group=Framework	+
-	|subgroup=Frontend::Customer::Preferences	+
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'CustomerPreferencesGroups'}->{'Theme'} =  {	+	|config=<pre>$Self->{'Ticket::Frontend::CustomerTicketMessage'}->{'TicketFreeTime'} =  {
-	'Active' => '0',	+	'1' => '0',
-	'Column' => 'User Profile',	+	'2' => '0',
-	'Key' => 'Select your frontend Theme.',	+	'3' => '0',
-	'Label' => 'Theme',	+	'4' => '0',
-	'Module' => 'Kernel::Output::HTML::PreferencesTheme',	+	'5' => '0',
-	'PrefKey' => 'UserTheme',	+	'6' => '0'
-	'Prio' => '1000'	+
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::CustomerTicketMessage###ArticleFreeText
-	{{otrs/ConfigTable	+	|description=Article free text options shown in the ticket message screen of the customer interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required. NOTE. If you want to display these fields also in the ticket zoom of the customer interface, you have to enable them in CustomerTicketZoom###AttributesView.
-	|key=CustomerPreferencesGroups###TimeZone	+	|group=Ticket
-	|description=Defines all the parameters for this item in the customer preferences.	+	|subgroup=Frontend::Customer::Ticket::ViewNew
-	|group=Framework	+
-	|subgroup=Frontend::Customer::Preferences	+
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'CustomerPreferencesGroups'}->{'TimeZone'} =  {	+	|config=<pre>$Self->{'Ticket::Frontend::CustomerTicketMessage'}->{'ArticleFreeText'} =  {
-	'Active' => '1',	+	'1' => '0',
-	'Column' => 'User Profile',	+	'2' => '0',
-	'Key' => 'Time Zone',	+	'3' => '0'
-	'Label' => 'Time Zone',	+
-	'Module' => 'Kernel::Output::HTML::PreferencesTimeZone',	+
-	'PrefKey' => 'UserTimeZone',	+
-	'Prio' => '5000'	+
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::Customer::Ticket::ViewSearchTicket::CustomerTicketSearch::SearchLimit
-	{{otrs/ConfigTable	+	|description=Maximum number of tickets to be displayed in the result of a search in the customer interface.
-	|key=CustomerPreferencesGroups###PGP	+	|group=Ticket
-	|description=Defines all the parameters for this item in the customer preferences.	+	|subgroup=Frontend::Customer::Ticket::ViewSearch
-	|group=Framework	+	|valid=1
-	|subgroup=Frontend::Customer::Preferences	+	|required=1
		+	|config=<pre>$Self->{'Ticket::CustomerTicketSearch::SearchLimit'} =  '5000';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::CustomerTicketSearch::SearchPageShown
		+	|description=Number of tickets to be displayed in each page of a search result in the customer interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Customer::Ticket::ViewSearch
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::CustomerTicketSearch::SearchPageShown'} =  '40';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::CustomerTicketSearch::SortBy::Default
		+	|description=Defines the default ticket attribute for ticket sorting in a ticket search of the customer interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Customer::Ticket::ViewSearch
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::CustomerTicketSearch::SortBy::Default'} =  'Age';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::CustomerTicketSearch::Order::Default
		+	|description=Defines the default ticket order of a search result in the customer interface. Up: oldest on top. Down: latest on top.
		+	|group=Ticket
		+	|subgroup=Frontend::Customer::Ticket::ViewSearch
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::CustomerTicketSearch::Order::Default'} =  'Down';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::CustomerTicketSearch###ExtendedSearchCondition
		+	|description=Allows extended search conditions in ticket search of the customer interface. With this feature you can search w. g. with this kind of conditions like "(key1&&key2)" or "(key1||key2)".
		+	|group=Ticket
		+	|subgroup=Frontend::Customer::Ticket::ViewSearch
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::CustomerTicketSearch'}->{'ExtendedSearchCondition'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::CustomerTicketSearch###TicketFreeText
		+	|description=Ticket free text options shown in the ticket search screen in the customer interface. Possible settings: 0 = Disabled and 1 = Enabled.
		+	|group=Ticket
		+	|subgroup=Frontend::Customer::Ticket::ViewSearch
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'CustomerPreferencesGroups'}->{'PGP'} =  {	+	|config=<pre>$Self->{'Ticket::Frontend::CustomerTicketSearch'}->{'TicketFreeText'} =  {
-	'Active' => '1',	+	'1' => '0',
-	'Column' => 'Other Settings',	+	'10' => '0',
-	'Key' => 'PGP Key Upload',	+	'11' => '0',
-	'Label' => 'PGP Key',	+	'12' => '0',
-	'Module' => 'Kernel::Output::HTML::PreferencesPGP',	+	'13' => '0',
-	'PrefKey' => 'UserPGPKey',	+	'14' => '0',
-	'Prio' => '10000'	+	'15' => '0',
		+	'16' => '0',
		+	'2' => '0',
		+	'3' => '0',
		+	'4' => '0',
		+	'5' => '0',
		+	'6' => '0',
		+	'7' => '0',
		+	'8' => '0',
		+	'9' => '0'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Ticket::Frontend::CustomerTicketSearch###TicketFreeTime
-	{{otrs/ConfigTable	+	|description=Ticket free time options shown in the ticket search screen in the customer interface. Possible settings: 0 = Disabled and 1 = Enabled.
-	|key=CustomerPreferencesGroups###SMIME	+	|group=Ticket
-	|description=Defines all the parameters for this item in the customer preferences.	+	|subgroup=Frontend::Customer::Ticket::ViewSearch
-	|group=Framework	+
-	|subgroup=Frontend::Customer::Preferences	+
	|valid=1		|valid=1
	|required=0		|required=0
-	|config=<pre>$Self->{'CustomerPreferencesGroups'}->{'SMIME'} =  {	+	|config=<pre>$Self->{'Ticket::Frontend::CustomerTicketSearch'}->{'TicketFreeTime'} =  {
-	'Active' => '1',	+	'1' => '0',
-	'Column' => 'Other Settings',	+	'2' => '0',
-	'Key' => 'S/MIME Certificate Upload',	+	'3' => '0',
-	'Label' => 'S/MIME Certificate',	+	'4' => '0',
-	'Module' => 'Kernel::Output::HTML::PreferencesSMIME',	+	'5' => '0',
-	'PrefKey' => 'UserSMIMEKey',	+	'6' => '0'
-	'Prio' => '11000'	+
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Frontend::Public ===	+	|key=Ticket::Frontend::CustomerTicketSearch###SearchCSVData
-	{{otrs/ConfigTable	+	|description=Data used to export the search result in CSV format.
-	|key=PublicFrontend::CommonParam###Action	+	|group=Ticket
-	|description=Defines the default value for the action parameter for the public frontend. The action parameter is used in the scripts of the system.	+	|subgroup=Frontend::Customer::Ticket::ViewSearch
-	|group=Framework	+
-	|subgroup=Frontend::Public	+
	|valid=1		|valid=1
	|required=1		|required=1
-	|config=<pre>$Self->{'PublicFrontend::CommonParam'}->{'Action'} =  'PublicDefault';</pre>	+	|config=<pre>$Self->{'Ticket::Frontend::CustomerTicketSearch'}->{'SearchCSVData'} =  [
		+	'TicketNumber',
		+	'Age',
		+	'Created',
		+	'Closed',
		+	'State',
		+	'Priority',
		+	'Lock',
		+	'CustomerID',
		+	'CustomerName',
		+	'From',
		+	'Subject'
		+	];</pre>
	}}		}}
-		+	{{otrs/Conv
-	=== Frontend::Public::ModuleRegistration ===	+	|key=Frontend::Customer::Ticket::ViewZoomTicket::Frontend::CustomerTicketZoom###NextScreenAfterFollowUp
-	{{otrs/ConfigTable	+	|description=Determines the next screen after the follow up screen of a zoomed ticket in the customer interface.
-	|key=PublicFrontend::Module###PublicDefault	+	|group=Ticket
-	|description=Frontend module registration for the agent interface.	+	|subgroup=Frontend::Customer::Ticket::ViewZoom
-	|group=Framework	+
-	|subgroup=Frontend::Public::ModuleRegistration	+
	|valid=1		|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::CustomerTicketZoom'}->{'NextScreenAfterFollowUp'} =  'CustomerTicketOverView';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::CustomerTicketZoom###ArticleType
		+	|description=Defines the default type of the note in the ticket zoom screen of the customer interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Customer::Ticket::ViewZoom
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::CustomerTicketZoom'}->{'ArticleType'} =  'webrequest';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::CustomerTicketZoom###SenderType
		+	|description=Defines the default sender type for tickets in the ticket zoom screen of the customer interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Customer::Ticket::ViewZoom
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::CustomerTicketZoom'}->{'SenderType'} =  'customer';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::CustomerTicketZoom###HistoryType
		+	|description=Defines the history type for the ticket zoom action, which gets used for ticket history in the customer interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Customer::Ticket::ViewZoom
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::CustomerTicketZoom'}->{'HistoryType'} =  'FollowUp';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::CustomerTicketZoom###HistoryComment
		+	|description=Defines the history comment for the ticket zoom action, which gets used for ticket history in the customer interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Customer::Ticket::ViewZoom
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::CustomerTicketZoom'}->{'HistoryComment'} =  '';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::CustomerTicketZoom###Priority
		+	|description=Allows customers to change the ticket priority in the customer interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Customer::Ticket::ViewZoom
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::CustomerTicketZoom'}->{'Priority'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::CustomerTicketZoom###PriorityDefault
		+	|description=Defines the default priority of follow up customer tickets in the ticket zoom screen in the customer interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Customer::Ticket::ViewZoom
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::CustomerTicketZoom'}->{'PriorityDefault'} =  '3 normal';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::CustomerTicketZoom###State
		+	|description=Allows choosing the next compose state for customer tickets in the customer interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Customer::Ticket::ViewZoom
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::CustomerTicketZoom'}->{'State'} =  '1';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::CustomerTicketZoom###StateDefault
		+	|description=Defines the default next state for a ticket after customer follow up in the customer interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Customer::Ticket::ViewZoom
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::CustomerTicketZoom'}->{'StateDefault'} =  'open';</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::CustomerTicketZoom###StateType
		+	|description=Defines the next possible states for customer tickets in the customer interface.
		+	|group=Ticket
		+	|subgroup=Frontend::Customer::Ticket::ViewZoom
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::CustomerTicketZoom'}->{'StateType'} =  [
		+	'open',
		+	'closed'
		+	];</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Ticket::Frontend::CustomerTicketZoom###AttributesView
		+	|description=Shows the activated ticket attributes in the customer interface (0 = Disabled and 1 = Enabled).
		+	|group=Ticket
		+	|subgroup=Frontend::Customer::Ticket::ViewZoom
		+	|valid=1
		+	|required=1
		+	|config=<pre>$Self->{'Ticket::Frontend::CustomerTicketZoom'}->{'AttributesView'} =  {
		+	'ArticleFreeText1' => '0',
		+	'ArticleFreeText2' => '0',
		+	'ArticleFreeText3' => '0',
		+	'Priority' => '1',
		+	'Queue' => '1',
		+	'SLA' => '0',
		+	'Service' => '0',
		+	'State' => '1',
		+	'TicketFreeText1' => '0',
		+	'TicketFreeText10' => '0',
		+	'TicketFreeText11' => '0',
		+	'TicketFreeText12' => '0',
		+	'TicketFreeText13' => '0',
		+	'TicketFreeText14' => '0',
		+	'TicketFreeText15' => '0',
		+	'TicketFreeText16' => '0',
		+	'TicketFreeText2' => '0',
		+	'TicketFreeText3' => '0',
		+	'TicketFreeText4' => '0',
		+	'TicketFreeText5' => '0',
		+	'TicketFreeText6' => '0',
		+	'TicketFreeText7' => '0',
		+	'TicketFreeText8' => '0',
		+	'TicketFreeText9' => '0',
		+	'TicketFreeTime1' => '0',
		+	'TicketFreeTime2' => '0',
		+	'TicketFreeTime3' => '0',
		+	'TicketFreeTime4' => '0',
		+	'TicketFreeTime5' => '0',
		+	'TicketFreeTime6' => '0',
		+	'Type' => '0'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Queue::PreferencesQueuePreferences###Comment2
		+	|description=Parameters of the example queue attribute Comment2.
		+	|group=Ticket
		+	|subgroup=Frontend::Queue::Preferences
		+	|valid=0
	|required=0		|required=0
-	|config=<pre>$Self->{'PublicFrontend::Module'}->{'PublicDefault'} =  {	+	|config=<pre>$Self->{'QueuePreferences'}->{'Comment2'} =  {
-	'Description' => 'PublicDefault',	+	'Block' => 'TextArea',
-	'NavBarName' => '',	+	'Cols' => '50',
-	'Title' => 'PublicDefault'	+	'Desc' => 'Define the queue comment 2.',
		+	'Label' => 'Comment2',
		+	'Module' => 'Kernel::Output::HTML::QueuePreferencesGeneric',
		+	'PrefKey' => 'Comment2',
		+	'Rows' => '5'
	};</pre>		};</pre>
	}}		}}
-		+	{{otrs/Conv
-		+	|key=Frontend::SLA::PreferencesSLAPreferences###Comment2
-	{{otrs/ConfigTable	+	|description=Parameters of the example SLA attribute Comment2.
-	|key=PublicFrontend::Module###PublicRepository	+	|group=Ticket
-	|description=Frontend module registration for the agent interface.	+	|subgroup=Frontend::SLA::Preferences
-	|group=Framework	+	|valid=0
-	|subgroup=Frontend::Public::ModuleRegistration	+
-	|valid=1	+
	|required=0		|required=0
-	|config=<pre>$Self->{'PublicFrontend::Module'}->{'PublicRepository'} =  {	+	|config=<pre>$Self->{'SLAPreferences'}->{'Comment2'} =  {
-	'Description' => 'PublicRepository',	+	'Block' => 'TextArea',
-	'NavBarName' => '',	+	'Cols' => '50',
-	'Title' => 'PublicRepository'	+	'Desc' => 'Define the sla comment 2.',
		+	'Label' => 'Comment2',
		+	'Module' => 'Kernel::Output::HTML::SLAPreferencesGeneric',
		+	'PrefKey' => 'Comment2',
		+	'Rows' => '5'
		+	};</pre>
		+	}}
		+	{{otrs/Conv
		+	|key=Frontend::Service::PreferencesServicePreferences###Comment2
		+	|description=Parameters of the example service attribute Comment2.
		+	|group=Ticket
		+	|subgroup=Frontend::Service::Preferences
		+	|valid=0
		+	|required=0
		+	|config=<pre>$Self->{'ServicePreferences'}->{'Comment2'} =  {
		+	'Block' => 'TextArea',
		+	'Cols' => '50',
		+	'Desc' => 'Define the service comment 2.',
		+	'Label' => 'Comment2',
		+	'Module' => 'Kernel::Output::HTML::ServicePreferencesGeneric',
		+	'PrefKey' => 'Comment2',
		+	'Rows' => '5'
	};</pre>		};</pre>
	}}		}}

---

Revision as of 05:45, 23 April 2011

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