4.2. Customer web interface
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(Created page with "{{Book |next=../3 |heading=4.2. |title=Customer web interface |status=draft |progress=00 |author=Dick6809 }} <onlyinclude>Customer web interfaceCustomers have a separate web inte...")
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Revision as of 03:30, 22 April 2011
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This page is a DRAFT! The contants of this page are not complete and might contain errors. |
Customer web interfaceCustomers have a separate web interface in OTRS, through which they can create new accounts, change their account settings, create and edit tickets, get an overview on tickets that they created, etc.
Continuing with the above example, the customer login screen can be reached by using the URL http://www.example.com/otrs/customer.pl with a web browser (see Figure 4.2 below).
File:OTRS 3.0 - Admin Manual Customer-login.png
Figure 4.2. Login screen of the customer interface.
