Chapter 11. Using external backends

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Table of Contents

11.1. Customer data

11.2. Customer user backend

OTRS 3.0 - Admin Manual/Chapter 11/2/1

OTRS 3.0 - Admin Manual/Chapter 11/2/2

OTRS 3.0 - Admin Manual/Chapter 11/2/3

11.3. Backends to authenticate Agents and Customers

OTRS 3.0 - Admin Manual/Chapter 11/3/1

OTRS 3.0 - Admin Manual/Chapter 11/3/2

11.4. Customize the customer self-registration

OTRS 3.0 - Admin Manual/Chapter 11/4/1

OTRS 3.0 - Admin Manual/Chapter 11/4/2

OTRS 3.0 - Admin Manual/Chapter 11/4/3

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