20.2. File Manager
From open-support.info
The File Manager (see Figure 20.2 below) makes it possible to access the content of a directory that is located in the filesystem of the OTRS server system. You can use your web browser to upload, download, delete and view files, browse and create subdirectories, etc.
[[File:{{{image}}}|center|frame|Figure 20.2. {{{title}}}]]