Appendix C. Credits

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OTRS is an open source project, and we wish to thank many people for their help and support. The following list is surely incomplete, and we apologize for that! Just drop us a note if you are not on this list.

The following persons have especially pushed the project or are still active supporters:

  • Robert Kehl, who created the Win32-installer for the 1.x releases. Thanks a lot, Robert!
  • Torsten Werner, who maintains the Debian-installer for OTRS. Thanks a lot, Torsten, by making OTRS also available for the Debian community.
  • Nils Jeppe (mirror Hamburg, Germany), Bryan Fullerton (mirror Toronto, Canada), Eberhard Monkeberg (mirror Gottingen, Germany), Timo Dreger (mirror Dusseldorf, Germany) and Netmonic (mirror Vienna, Austria), who are mirroring our FTP server. Thanks a lot, with your help it is always possible to download OTRS quickly!
  • Anja Schneider, who is helping with the translation of this manual and with the correction and revision of the German texts. Many thanks for your help and patience, Anja!
  • We receive many ideas via the OTRS mailing lists for system improvements, patches or bugfixes. Great support for all users is always available there. Thanks a lot to all people on the mailing lists for your active assistance!


Also we want to give a big thank you to the following persons:

  • Martin Scherbaum
  • Carsten Gross
  • Harald Muller
  • Stefan Schmidt
  • Milisav Radmanic
  • Uli Hecht
  • Norman Walsh
  • Heiko Baumann
  • Atif Ghaffar
  • Pablo Ruiz Garcia
  • Dan Rau
  • Christoph Kaulich
  • Mark Jackson
  • Diane Shieh
  • Bernard Choppy
  • Carl Bailey
  • Phil Davis
  • Edwin D. Vinas
  • Lars Muller
  • Vladimir Gerdjikov
  • Fred van Dijk
  • Sebastien Guilbaud
  • Wiktor Wodecki
  • Arnold Ligtvoet
  • Antti Kamarainen
  • Nicolas Goralski
  • Gilberto Cezar de Almeida
  • Jorge Becerra
  • Eddie Urenda
  • Stella Power
  • Andreas Haase
  • Reiner Keller
  • Covert Jake
  • Moshe Leibovitch
  • Bjarn Jacke
  • Remo Catelotti
  • Alfons Obermeyer
  • Michael Rech
  • Danie Theron
  • Richard Paradies
  • Art Powell
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