Chapter 11. Using external backends

Da open-support.info.

Table of Contents

11.1. Customer data
11.2. Customer user backend
11.3. Backends to authenticate Agents and Customers
11.4. Customize the customer self-registration
Estratto da "http://open-support.sakura.ne.jp/wiki/index.php?title=Book:OTRS_3.0_-_Admin_Manual/Chapter_11"
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