Chapter 2. OTRS - Open Ticket Request System

From open-support.info

< Book:OTRS 3.0 - Admin Manual(Difference between revisions)
Jump to: navigation, search
m (ページの作成:「{{book |heading={{SUBPAGENAME}}. |title=OTRS - Open Ticket Request System |next=/1 }} This chapter describes the features of the Open Ticket Request System (OTRS). You wil...」)
m (1 revision: Update book/figure)
 
(11 intermediate revisions not shown)
Line 1: Line 1:
-
{{book
+
{{Book
 +
|next=/1
|heading={{SUBPAGENAME}}.
|heading={{SUBPAGENAME}}.
|title=OTRS - Open Ticket Request System
|title=OTRS - Open Ticket Request System
-
|next=/1
+
|author=Dick6809
}}
}}
-
This chapter describes the features of the Open Ticket Request System (OTRS). You will find information about the hardware and software requirements for OTRS. Additionally, this chapter tells you how to get commercial support for OTRS, should you require it, and how to contact the community.
+
<onlyinclude>{{ns:0}}
-
 
+
== Table of Contents ==
-
 
+
:{{Book/Link|show=all|/1}}
-
:2.1. {{Book/Link|/1}}
+
:{{Book/Link|show=all|/2}}
-
:2.2. {{Book/Link|/2}}
+
:{{Book/Link|show=all|/3}}
-
::2.2.1. {{Book/Link|/2/1}}
+
:{{Book/Link|show=all|/4}}
-
::2.2.2. {{Book/Link|/2/2}}
+
:{{Book/Link|show=all|/5}}
-
::2.2.3. {{Book/Link|/2/3}}
+
-
::2.2.4. {{Book/Link|/2/4}}
+
-
::2.2.5. {{Book/Link|/2/5}}
+
-
:2.3. {{Book/Link|/3}}
+
== Abstract ==
-
:2.4. {{Book/Link|/4}}
+
This chapter describes the features of the Open Ticket Request System (OTRS). You will find information about the hardware and software requirements for OTRS. Additionally, this chapter tells you how to get commercial support for OTRS, should you require it, and how to contact the community.</onlyinclude>
-
:2.5. {{Book/Link|/5}}
+

Latest revision as of 05:23, 24 April 2011

Table of Contents

2.1. Basics
2.2. Features
2.3. Hardware and software requirements
2.4. Community
2.5. Commercial Support for OTRS

Abstract

This chapter describes the features of the Open Ticket Request System (OTRS). You will find information about the hardware and software requirements for OTRS. Additionally, this chapter tells you how to get commercial support for OTRS, should you require it, and how to contact the community.

Personal tools
Namespaces
Variants
Actions
Navigation
Toolbox