Book:OTRS 3.0 - Admin Manual/Chapter 4/1

From open-support.info

You do not have permission to edit this page, for the following reason:

You can view and copy the source of this page:

{{Book |next=../2 |heading=4.1. |title=Agent web interface |status=effective |progress=00 |author=Dick6809 }} <onlyinclude>The agent web interface allows agents to answer customer requests, create new tickets for customers or other agents, write tickets about telephone calls with customers, write FAQ entries, edit customer data, etc. Supposing your OTRS host is reachable via the URL http://www.example.com , then the OTRS login screen can be reached by using the address http://www.example.com/otrs/index.pl in a web browser (see Figure 4.1 below). {{book/figure|image=OTRS 3.0 - Admin Manual Login.png|id=Figure 4.1|title=Login screen of the agent interface.}}</onlyinclude>

Return to Book:OTRS 3.0 - Admin Manual/Chapter 4/1.