4.2. Customer web interface

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[[File:OTRS 3.0 - Admin Manual Customer-login.png|center|framed|Figure 4.2. Login screen of the customer interface.]]</onlyinclude>
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[[File:OTRS_3_0_-_Admin_Manual_Customer-login.png|center|framed|Figure 4.2. Login screen of the customer interface.]]</onlyinclude>

Revision as of 03:32, 22 April 2011

Customer web interfaceCustomers have a separate web interface in OTRS, through which they can create new accounts, change their account settings, create and edit tickets, get an overview on tickets that they created, etc.

Continuing with the above example, the customer login screen can be reached by using the URL http://www.example.com/otrs/customer.pl with a web browser (see Figure 4.2 below).


Figure 4.2. Login screen of the customer interface.
Personal tools
Namespaces
Variants
Actions
Navigation
Toolbox