4.3. Public web interface

From open-support.info

< Book:OTRS 3.0 - Admin Manual | Chapter 4
Revision as of 05:23, 24 April 2011 by Dick6809 (Talk | contribs)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to: navigation, search

In addition to the web interfaces for agents and customers, OTRS also has a public web interface that is available through the FAQ-Module. This module needs to be installed separately. It provides public access to the FAQ system, and lets visitors search through FAQ entries without any special authorization.

In our example, the public web interface can be reached via either of the URLs below: http://www.example.com/otrs/faq.pl , http://www.example.com/otrs/public.pl


Figure 4.3. Public web interface.
Personal tools
Namespaces
Variants
Actions
Navigation
Toolbox