5.9. SMIME

De open-support.info.

OTRS can process incoming S/MIME encoded messages and sign outgoing mails. Before this feature can be used, you need to activate it and change some config parameters in the SysConfig.

The "S/MIME Certificates" link on the Admin page allows you to manage your S/MIME certificates (see Figure 5.44 below). You can add or remove certificates, and also search through the SMIME data.

Figure 5.44. S/MIME management.