Chapter 3. Installation

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-	This chapter describes the installation and the basic configuration of the central OTRS framework. You'll find information about installing OTRS from source or with a binary package, for example an RPM or with the Windows Installer.	+	<onlyinclude>__NOTOC__
		+	== Table of Contents ==
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-	The configuration of the web and database servers, the interface between OTRS and the database, the installation of additional Perl modules, setting proper access rights for OTRS, setting up the cron jobs for OTRS and some basic settings in the configuration files of OTRS are covered in this chapter.	+	== Abstract ==
		+	This chapter describes the installation and basic configuration of the central OTRS framework. It covers information on installing OTRS from source, or with a binary package such as an RPM or a Windows exectuable.
-	When you follow the steps in this chapter, you will have a running OTRS system installed on your computer, where you can login and administrate the system via the web interface.	+	Topics covered here include configuration of the web and database servers, the interface between OTRS and the database, the installation of additional Perl modules, setting proper access rights for OTRS, setting up the cron jobs for OTRS, and some basic settings in the OTRS configuration files.
-		+	Follow the detailed steps in this chapter to install OTRS on your server. You can then use its web interface to login and administer the system.</onlyinclude>
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Latest revision as of 05:23, 24 April 2011

Table of Contents

3.1. The simple way - Installation of pre-built packages

3.2. Installation from source (Linux, Unix)

3.3. Upgrading the OTRS Framework

3.4. Upgrading Windows Installer

Abstract

This chapter describes the installation and basic configuration of the central OTRS framework. It covers information on installing OTRS from source, or with a binary package such as an RPM or a Windows exectuable.

Topics covered here include configuration of the web and database servers, the interface between OTRS and the database, the installation of additional Perl modules, setting proper access rights for OTRS, setting up the cron jobs for OTRS, and some basic settings in the OTRS configuration files.

Follow the detailed steps in this chapter to install OTRS on your server. You can then use its web interface to login and administer the system.