List of Scripts

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List of Figures

Page name Book script
OTRS 3.0 - Admin Manual/Chapter 11/2 Script 11.7. Maping new fields to the Kernel/Config.pm file.
Script 11.6. Adding new fields to the Kernel/Config.pm file.
Script 11.5. Adding a UserCustomerIDs field to the Kernel/Config.pm file.
Script 11.4. Adding a customer_ids field to the customer_user table.
Script 11.3. Adding a room field to the Kernel/Config.pm file.
Script 11.2. Adding a room field to the customer_user table.
OTRS 3.0 - Admin Manual/Chapter 11/3 Script 11.8. Synchronizing the user data from the LDAP directory into the OTRS database.
OTRS 3.0 - Admin Manual/Chapter 18 Script 18.1. Valid parameters for ACLs.
OTRS 3.0 - Admin Manual/Chapter 19/3 Script 19.1.. Generating a report from the command line.
Script 19.2. Getting information about the otrs.GenerateStats.pl file.
OTRS 3.0 - Admin Manual/Chapter 21/1 Script 21.1. Switching storage back-ends from database to filesystem.
OTRS 3.0 - Admin Manual/Chapter 21/2 Script 21.2. Optimizing data base tables.
OTRS 3.0 - Admin Manual/Chapter 22/1 Script 22.3. Checking the backup files.
Script 22.1. Getting help about the OTRS backup mechanism.
Script 22.2. Creating a backup.
OTRS 3.0 - Admin Manual/Chapter 22/2 Script 22.5. Restoring OTRS data.
Script 22.4. Getting help about the restore mechanism.
OTRS 3.0 - Admin Manual/Chapter 3/1 Script 3.3. Restarting the web server.
Script 3.2. Running the SuSEconfig command.
Script 3.1. Command to install OTRS.
OTRS 3.0 - Admin Manual/Chapter 3/2 Script 3.15. Parameters to be customized.
Script 3.14. Files needed to create and configure the database.
Script 3.13. Restarting the OTRS service.
Script 3.7. Checking needed modules.
Script 3.8. Checking syntax
Script 3.11. Restarting the web server.
Script 3.12. Searching for mod_perl.
Script 3.5. Adding a new user and adding it to a group.
Script 3.6. Copying some sample files.
Script 3.4. Firsts steps to install OTRS.
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